Exe Cities Reforma
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Summary of reviewsExe Cities Reforma excels in offering a convenient and central location, nestled just steps away from Paseo de la Reforma. This prime positioning allows guests easy access to public transportation, major city attractions, shopping centers and diverse dining options. The hotel’s setting offers a balance between vibrant city life and a tranquil retreat, making it a suitable choice for both tourists and business travelers.
The rooms are a standout feature, appreciated for their spaciousness, cleanliness and comfort. Modern decor, large comfortable beds and effective air conditioning contribute to a restful atmosphere. Some rooms even feature luxurious amenities such as a Turkish bath. Despite occasional concerns about outdated furniture and minor maintenance issues, the general sentiment is positive with guests highlighting the room size and comfort as major advantages.
Cleanliness is another strong point with guests frequently noting well-maintained facilities and efficient housekeeping services. Despite some isolated issues such as dirty carpets and occasional maintenance needs, the majority of feedback praises the clean environment organized rooms and friendly housekeeping staff.
The hotel's staff receives high marks for their friendliness, professionalism and bilingual capabilities, contributing to a warm and welcoming atmosphere. Guests particularly appreciate the attentive reception staff and the overall supportive nature of the team, which significantly enhances the guest experience.
While the breakfast receives mixed reviews, many guests find it to be a good start to their day with a variety of tasty options catering to different preferences. However, the small breakfast area and occasional service inefficiencies suggest that there is room for improvement.
The parking situation offers secure and convenient parking options, though the extra fee and need for clearer communication about costs and procedures have been noted.
Despite some connectivity issues with free WiFi, guests have had varied experiences with some finding the service satisfactory and others facing difficulties.
Exe Cities Reforma is viewed as a family-friendly hotel, providing a cozy and comfortable environment suitable for children. Its proximity to nightlife spots also makes it a good choice for those interested in exploring the local scene.
The hotel’s beds are highly praised for their comfort, contributing significantly to a restful stay, despite some mixed reviews regarding firmness and bedding setup.
Although some guests feel the hotel does not fully meet four-star standards, many appreciate the good value for money, highlighting its fair pricing and satisfactory services.
Lastly, the in-room jacuzzis and hot tubs receive a mix of praise and criticism with some enjoying the feature while others face issues with functionality and cleanliness.
Overall, Exe Cities Reforma offers a strategic location, comfortable accommodations and friendly service, making it a commendable option for various types of travelers seeking to experience Mexico City's heart.
Categories
The rooms are a standout feature, appreciated for their spaciousness, cleanliness and comfort. Modern decor, large comfortable beds and effective air conditioning contribute to a restful atmosphere. Some rooms even feature luxurious amenities such as a Turkish bath. Despite occasional concerns about outdated furniture and minor maintenance issues, the general sentiment is positive with guests highlighting the room size and comfort as major advantages.
Cleanliness is another strong point with guests frequently noting well-maintained facilities and efficient housekeeping services. Despite some isolated issues such as dirty carpets and occasional maintenance needs, the majority of feedback praises the clean environment organized rooms and friendly housekeeping staff.
The hotel's staff receives high marks for their friendliness, professionalism and bilingual capabilities, contributing to a warm and welcoming atmosphere. Guests particularly appreciate the attentive reception staff and the overall supportive nature of the team, which significantly enhances the guest experience.
While the breakfast receives mixed reviews, many guests find it to be a good start to their day with a variety of tasty options catering to different preferences. However, the small breakfast area and occasional service inefficiencies suggest that there is room for improvement.
The parking situation offers secure and convenient parking options, though the extra fee and need for clearer communication about costs and procedures have been noted.
Despite some connectivity issues with free WiFi, guests have had varied experiences with some finding the service satisfactory and others facing difficulties.
Exe Cities Reforma is viewed as a family-friendly hotel, providing a cozy and comfortable environment suitable for children. Its proximity to nightlife spots also makes it a good choice for those interested in exploring the local scene.
The hotel’s beds are highly praised for their comfort, contributing significantly to a restful stay, despite some mixed reviews regarding firmness and bedding setup.
Although some guests feel the hotel does not fully meet four-star standards, many appreciate the good value for money, highlighting its fair pricing and satisfactory services.
Lastly, the in-room jacuzzis and hot tubs receive a mix of praise and criticism with some enjoying the feature while others face issues with functionality and cleanliness.
Overall, Exe Cities Reforma offers a strategic location, comfortable accommodations and friendly service, making it a commendable option for various types of travelers seeking to experience Mexico City's heart.
4-Star Hotel
Located close to Reforma, this hotel provides easy access to many attractions. It is known for its good service and well-equipped rooms, making it a comfortable stay.
Hotel with Rooms With Jacuzzi / Hot-tub
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Guest Reviews
Located just steps from Paseo de la Reforma, Exe Cities Reforma offers an exceptional and highly praised location. Guests appreciate its central positioning, which provides easy access to public transportation, including nearby metro and Metrobus stations, making it a convenient base for exploring Mexico City. The hotel is within walking distance of major city attractions, shopping centers like Reforma 222 and a myriad of dining options, from local food stalls to well-known chains such as McDonald's and Oxxo.
Travelers highlight the safety and tranquility of the area, which strikes a balance between being close to the action and offering a peaceful retreat. Additionally, its proximity to key points of interest, such as the Zona Rosa and the bustling Insurgentes Avenue, allows guests to explore renowned cultural sites, vibrant nightlife and numerous dining and shopping establishments with ease.
Overall, Exe Cities Reforma stands out for its convenience, accessibility and strategic location, making it an ideal choice for both tourists and business travelers aiming to experience the dynamic life of Mexico City's heart.
Exe Cities Reforma Hotel offers a breakfast experience that has received mixed reviews from guests. The positive feedback highlights that the breakfast is very good, abundant and delicious with many guests appreciating the variety that caters to both Mexican and intercontinental preferences. Several guests described it as amazing, very tasty and substantial, which is a good value considering the reasonable charge.
On the downside, there were concerns about the breakfast area being too small, often leading to wait times for tables. Some guests also mentioned the breakfast being a bit repetitive and having limited options. Additionally, there is an extra charge for breakfast and some found the price a bit steep for what was offered. Issues like the food area being small and uncomfortable, slow service and breakfast options running out early also dampened some experiences.
Overall, while the breakfast at Exe Cities Reforma has some room for improvement, particularly in terms of space, variety and service efficiency, many guests still found it to be a good and satisfying start to their day.
The rooms at Exe Cities Reforma are consistently described as spacious, clean and comfortable, contributing significantly to a pleasant stay. Guests appreciated the modern decor and the ample size of the rooms, often noting that they are larger than expected. The large, comfortable beds and effective air conditioning system also contributed to a restful experience. Additionally, bathrooms were frequently mentioned as clean and well-equipped with some rooms offering luxurious features like a Turkish bath.
Despite the overall positive feedback, some guests mentioned that the rooms did not always match the promotional photos and some felt the furniture and fixtures needed updating. Issues such as inadequate lighting, limited space for clothes, lack of a desk or chair and inefficiencies in temperature control were occasionally noted. The smell in some rooms, limited airflow and sound-proofing issues were also points of concern for certain guests.
The location of the hotel received praise for its centrality and ease of access, making it convenient for tourists. While some found the room decor plain and lacking aesthetic appeal, the general sentiment leaned towards a positive experience mainly due to the room size and comfort. Overall, the rooms at Exe Cities Reforma provide a blend of spaciousness and cleanliness, making them a commendable choice for travelers seeking both comfort and convenience.
The beds at Exe Cities Reforma are generally praised for their comfort with multiple guests describing them as very comfortable, huge and perfect for a restful night's sleep. Positive comments frequently highlight the beds being large, firm and well-suited for relaxation with many appreciating the king-sized options and comfortable pillows that come with them. Some guests specifically mentioned the beds being super comfortable, which seems to be a standout feature of the hotel. The rooms, described as clean and cozy, complement the high-quality beds, ensuring an overall pleasant stay.
However, there are some mixed reviews. While many found the beds incredibly comfortable, a few guests felt the beds were too hard and some mentioned issues with the bed setup, such as a lack of proper sheets. Aside from the bedding, there were other occasional criticisms regarding the overall feel of the property, temperature control and facilities availability. Despite these, the consensus remains that the beds at this hotel significantly contribute to a positive lodging experience.
Exe Cities Reforma offers a mixed bag when it comes to cleanliness, though it generally leans towards the positive. Guests frequently note that the facilities and rooms are very clean with clean bathroom spaces that provide fast hot water and good water pressure, which contributes to a positive experience. Many appreciate the organized and tidy rooms, modern decor and the overall cleanliness of the hotel and its amenities. The cleaning service is described as efficient with friendly housekeeping staff who ensure rooms are cleaned regularly, including changing sheets and towels upon request.
Guests often commend the hotel for its location and friendly, bilingual staff, adding to the overall pleasant atmosphere of the stay. The availability of amenities such as a Turkish bath in the room and an excellent breakfast also receive positive feedback.
However, some reviews highlight areas needing improvement. Issues like dirty carpets, occasional mold in the shower and unclean towels have been noted. Several mentioned a need for maintenance in certain areas, such as loose metal objects around curtain areas and aging common areas. Some guests experienced more significant issues like clogged shower drains, dust and even cockroaches. Despite these issues, the majority of the feedback reflects a well-maintained and comfortable environment conducive to a pleasant stay.
The guest reviews for Exe Cities Reforma highlight the exemplary performance of the hotel staff. Guests repeatedly praised the staff for being very friendly, kind and approachable, creating a welcoming atmosphere throughout the hotel. The receptionists were often noted for their attentiveness and the efficiency of check-in routines, contributing to a positive first impression upon arrival.
The bilingual capabilities of the staff enhance the guest experience, especially for international visitors. Cleanliness and assistance from the staff were mentioned positively, showcasing the team's dedication to maintaining high standards. Guests felt well supported, as the staff was always on hand to help and provide information when needed.
Although there were occasional mentions of room for improvement in specific areas, particularly related to the breakfast staff and some aspects of customer service training, the overall impression was one of professionalism and genuine care. Staff members like Jose and the team at the front desk stood out for going above and beyond to ensure guest comfort, further reinforcing the hotel's strong reputation for excellent customer service.
In summary, the reviews reflect a highly supportive and accommodating staff at Exe Cities Reforma, contributing significantly to the overall positive guest experience.
At Exe Cities Reforma, guests have had mixed experiences with the hotel's WiFi service. While some visitors reported a good internet signal with no interruptions and found it good enough for teleworking, others highlighted significant issues. Common complaints included intermittent and congested WiFi with some guests unable to connect at all. The internet was often described as poor, particularly within rooms, leading to difficulties and frustrations. Despite the negative feedback, there were some positive notes on fast internet and good WiFi signals, though these appear to be less frequent. Overall, while some may find the WiFi satisfactory, others may struggle with consistent connectivity during their stay.
The parking situation at Exe Cities Reforma has received mixed feedback from guests. Many praise the convenience of having secure and accommodating parking within the hotel's premises, which provides peace of mind for travelers arriving by car. However, there is a recurring theme regarding the additional costs associated with parking. Despite some initial confusion, it is clear that parking is not included in the room rate and incurs an extra fee per night, which some find to be on the higher side. Guests are advised to reserve parking beforehand to ensure availability.
While some lament the lack of clear communication about parking fees and procedures, the added value of having a secure on-site parking option is noted positively. There are also mentions of the hotel's dark surroundings and the lack of bellman service, which could pose inconveniences for some guests. Overall, while the presence of parking is beneficial, its associated costs and the need for clearer information leave room for improvement.
Exe Cities Reforma is a family-friendly hotel that offers a comfortable and cozy environment suitable for parents and children alike. The rooms are noted to be very cozy and comfortable, making for a pleasant stay. Guests have commented positively on the hotel's location, citing its convenience for families. While most reviews highlight the feeling of safety and overall positive experience, there was a mention of one family feeling unsafe at some point. However, the general consensus suggests that the hotel provides a good, family-oriented atmosphere which makes it an acceptable and convenient choice for those traveling with children.
The area surrounding Exe Cities Reforma offers a mix of nightlife options suitable for various preferences. Guests have noted the proximity to numerous bars and restaurants, making it an ideal spot for nightlife enthusiasts. The location is generally considered calm and somewhat safe with a few points highlighting the security of the area. Reception staff receive praise for their attention and precision, contributing to a positive guest experience. While there are some concerns about late-hour disturbances and dark streets with people sleeping on them, the overall sentiment leans towards the accessibility and vibrancy of local nightlife. Parking included in the price adds to the convenience, making it a favorable choice for those looking to explore nearby nightlife hotspots.
Exe Cities Reforma has garnered feedback highlighting both its strengths and areas for improvement. While many visitors feel that the hotel falls short of its four-star rating, suggesting it aligns more closely with a 2.5 or three-star level, it consistently receives praise for its cost-service ratio. Guests appreciate the fair pricing and consider it a good value for the facilities and services provided. Despite criticism regarding the lack of four-star amenities and the basic nature of some facilities, the hotel is noted for its reasonable rates and overall satisfactory experience. The reception service has been pointed out as an area needing improvement, yet the convenient location adds to its appeal. In summary, Exe Cities Reforma might not meet the expectations of a four-star hotel, but offers a commendable price-service balance.
The guest reviews for Exe Cities Reforma emphasize mixed impressions regarding the in-room jacuzzis and hot tubs. On a positive note, many guests enjoyed the jacuzzi, describing it as comfortable and very good with several specifically mentioning the hot tub as a highlight of their stay. However, there were repeated issues with the functionality and cleanliness of these amenities. Some guests found the tubs to be small and others noted that the jacuzzis either didn't work properly or only operated for a limited time. Additionally, there were complaints about poor accessibility features and inadequate customer service when resolving these issues. Despite the positive feedback, recurring problems with the drains, occasional cleanliness issues and disruptions from equipment running throughout the night detracted from the overall experience for some.
Exe Cities Reforma caters to business travelers with its prime location, especially advantageous for those needing to visit the US Embassy or American consulate. Guests value the convenience and find the hotel an excellent choice for business stays. However, the availability of working spaces has been inconsistent. While some guests appreciated having a desk and chair in their rooms upon request, others noted the absence of dedicated workspaces. Wi-Fi issues have occasionally disrupted work, highlighting the need for reliable internet for business needs. Despite these challenges, the central location near key destinations makes it a popular option for business travelers.
Exe Cities Reforma is a well-decorated boutique hotel with a focus on aesthetics and modern design. Guests consistently praise its beautiful and updated interiors, noting the sizeable bathtubs and overall appealing atmosphere. The rooms and facilities maintain a contemporary look and both the service and ambiance contribute to a pleasant experience. While the hotel is small, it manages to create a visually appealing and comfortable environment, although some minor issues like noisy surroundings and drafts in certain rooms were noted. Overall, Exe Cities Reforma stands out for its stylish design and pleasing decor.
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Location
Travelers highlight the safety and tranquility of the area, which strikes a balance between being close to the action and offering a peaceful retreat. Additionally, its proximity to key points of interest, such as the Zona Rosa and the bustling Insurgentes Avenue, allows guests to explore renowned cultural sites, vibrant nightlife and numerous dining and shopping establishments with ease.
Overall, Exe Cities Reforma stands out for its convenience, accessibility and strategic location, making it an ideal choice for both tourists and business travelers aiming to experience the dynamic life of Mexico City's heart.
Breakfast
On the downside, there were concerns about the breakfast area being too small, often leading to wait times for tables. Some guests also mentioned the breakfast being a bit repetitive and having limited options. Additionally, there is an extra charge for breakfast and some found the price a bit steep for what was offered. Issues like the food area being small and uncomfortable, slow service and breakfast options running out early also dampened some experiences.
Overall, while the breakfast at Exe Cities Reforma has some room for improvement, particularly in terms of space, variety and service efficiency, many guests still found it to be a good and satisfying start to their day.
Rooms
Despite the overall positive feedback, some guests mentioned that the rooms did not always match the promotional photos and some felt the furniture and fixtures needed updating. Issues such as inadequate lighting, limited space for clothes, lack of a desk or chair and inefficiencies in temperature control were occasionally noted. The smell in some rooms, limited airflow and sound-proofing issues were also points of concern for certain guests.
The location of the hotel received praise for its centrality and ease of access, making it convenient for tourists. While some found the room decor plain and lacking aesthetic appeal, the general sentiment leaned towards a positive experience mainly due to the room size and comfort. Overall, the rooms at Exe Cities Reforma provide a blend of spaciousness and cleanliness, making them a commendable choice for travelers seeking both comfort and convenience.
Beds
However, there are some mixed reviews. While many found the beds incredibly comfortable, a few guests felt the beds were too hard and some mentioned issues with the bed setup, such as a lack of proper sheets. Aside from the bedding, there were other occasional criticisms regarding the overall feel of the property, temperature control and facilities availability. Despite these, the consensus remains that the beds at this hotel significantly contribute to a positive lodging experience.
Cleanliness
Guests often commend the hotel for its location and friendly, bilingual staff, adding to the overall pleasant atmosphere of the stay. The availability of amenities such as a Turkish bath in the room and an excellent breakfast also receive positive feedback.
However, some reviews highlight areas needing improvement. Issues like dirty carpets, occasional mold in the shower and unclean towels have been noted. Several mentioned a need for maintenance in certain areas, such as loose metal objects around curtain areas and aging common areas. Some guests experienced more significant issues like clogged shower drains, dust and even cockroaches. Despite these issues, the majority of the feedback reflects a well-maintained and comfortable environment conducive to a pleasant stay.
Staff
The bilingual capabilities of the staff enhance the guest experience, especially for international visitors. Cleanliness and assistance from the staff were mentioned positively, showcasing the team's dedication to maintaining high standards. Guests felt well supported, as the staff was always on hand to help and provide information when needed.
Although there were occasional mentions of room for improvement in specific areas, particularly related to the breakfast staff and some aspects of customer service training, the overall impression was one of professionalism and genuine care. Staff members like Jose and the team at the front desk stood out for going above and beyond to ensure guest comfort, further reinforcing the hotel's strong reputation for excellent customer service.
In summary, the reviews reflect a highly supportive and accommodating staff at Exe Cities Reforma, contributing significantly to the overall positive guest experience.
Wi-Fi
Parking
While some lament the lack of clear communication about parking fees and procedures, the added value of having a secure on-site parking option is noted positively. There are also mentions of the hotel's dark surroundings and the lack of bellman service, which could pose inconveniences for some guests. Overall, while the presence of parking is beneficial, its associated costs and the need for clearer information leave room for improvement.
Family
Nightlife
4 Star
Rooms with Jacuzzi / Hot-Tub
Business
Boutique-Style
No, Exe Cities Reforma doesn't have any pool.
No, a spa isn't available at Exe Cities Reforma.
No, Exe Cities Reforma doesn't allow dogs.
Yes, parking facilities are available at Exe Cities Reforma.
No, Exe Cities Reforma doesn't have a gym.
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