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Summary of reviewsFiesta Inn Express Ciudad de México Forum Buenavista is highly regarded for its exceptional location, situated close to the Historic Center of Mexico City and major transportation hubs, making it an ideal base for exploring the city. Its proximity to the Forum Buenavista shopping center, numerous dining options and key city landmarks adds to its convenience and safety. The hotel provides a vibrant atmosphere with an abundance of nearby amenities, making it a strategic choice for both leisure and business travelers.
The hotel rooms receive consistent praise for their cleanliness, comfort and spaciousness with many guests highlighting the beautiful city views and the modern, efficient room design. Although there are occasional minor maintenance issues and some concerns about air conditioning efficiency, the overall experience remains positive. The cleanliness of the rooms and facilities is frequently noted, creating a homely and inviting atmosphere.
The staff at Fiesta Inn Express Ciudad de México Forum Buenavista are commended for their friendliness, attentiveness and exceptional customer service. The team is well-trained and welcoming, enhancing the overall guest experience with their prompt and effective responses.
While the breakfast buffet offers quality and taste, some guests feel that it is overpriced and could benefit from improvements in food temperature and variety. Dinner experiences receive mixed feedback with some patrons enjoying the excellent food, while others note issues with food freshness, high prices and limited variety.
The gym is well-equipped and occupies the top floor, offering a positive feature despite needing more regular cleaning and additional provisions such as disinfectant wipes and yoga mats. Parking at the hotel is seen as a challenge due to additional fees and occasional disorganization, though staff efforts in this area are appreciated.
The hotel's beds are a standout feature, being described as very comfortable and contributing to restful sleep. However, there are minor concerns about bed stability and pillow comfort for a few guests. The hotel's free WiFi receives mixed reviews with some guests enjoying a strong connection while others face difficulties with signal strength and reliability.
Overall, Fiesta Inn Express Ciudad de México Forum Buenavista stands out as a solid four-star choice due to its excellent location, modern and clean facilities, comfortable rooms and attentive service. It offers good value for money, particularly suited for business travelers and those looking to explore downtown Mexico City. Despite minor drawbacks, the hotel successfully balances quality and affordability, living up to its four-star rating with ease. Show more
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Categories
Family Friendly Hotel
This hotel offers essential amenities and comfortable accommodations, making it a convenient choice for families. It provides easy access to transportation and local attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Superior King RoomThe spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower. This double room features a flat-screen TV with cable channels. The unit has 1 bed.
Superior Double RoomThe spacious double room offers air conditioning and a wardrobe, as well as a private bathroom featuring a shower. This double room provides a flat-screen TV with cable channels. The unit offers 2 beds.
Junior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower. This suite provides a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.8
Excellent
Location
Fiesta Inn Express Ciudad de México Forum Buenavista boasts an exceptional location that is repeatedly praised by its guests. The hotel is situated close to the Historic Center of Mexico City and prominent public transportation hubs, making it an ideal base for visitors looking to explore the city. It is conveniently positioned next to the Forum Buenavista shopping center and major transportation lines, including the subway, metrobus and suburban train, ensuring easy access to various parts of CDMX and beyond.
Guests highlight the convenience and safety of the hotel's location, noting its proximity to key city landmarks, shops and restaurants. The area is described as vibrant with an abundance of amenities nearby, including a shopping mall with numerous dining options. The hotel’s central location allows for seamless travel to significant points of interest, making it a strategic choice for both leisure and business travelers.
The hotel itself is praised for its cleanliness and comfort with spacious, well-maintained rooms offering excellent views of the city. The friendly and attentive staff add to the positive experience with many guests expressing their satisfaction with the level of service provided. Overall, Fiesta Inn Express Ciudad de México Forum Buenavista is highly regarded for its unbeatable location and comfortable accommodations, providing a solid choice for anyone visiting Mexico City.
Breakfast
Fiesta Inn Express Ciudad de México Forum Buenavista offers a mixed experience when it comes to breakfast. Many guests have praised the breakfast for its quality, describing it as excellent, good and tasty. The breakfast smorgasbord has also received commendation for being splendid. Reviews emphasize the excellent service and attention provided during breakfast.
However, there are consistent mentions of the breakfast buffet being expensive with some reviewers feeling the price did not match the quality offered. Several guests have noted that the food at the buffet was cold, extremely basic and unvaried, leading to a less pleasurable dining experience for some. Despite the cost, some found the breakfast very delicious but still felt it was overpriced.
A few guests pointed out issues with the reservation process, where breakfast was not included as initially indicated. Overall, while there are definite highlights regarding service and taste, the value for money and temperature of the food are areas that could use improvement.
Dinner
The dinner experience at Fiesta Inn Express Ciudad de México Forum Buenavista appears to receive mixed feedback from guests. On the positive side, some patrons have praised the food as being excellent and delicious, appreciating the cleanliness and the reasonable variety of dishes available for those arriving late in the evening. A notable advantage is the presence of a Starbucks, though it has been reported that the machine was not always in working order.
However, there are recurring concerns about the quality and taste of the food with several reviews describing the dishes as dull and noting that the food from the buffet did not seem fresh. The menu's high prices have also been a point of contention with a few guests feeling that the quality-price ratio was not favorable. Additionally, complaints about the lack of variety and the restaurant closing early have been mentioned. Service at the restaurant has room for improvement and an issue was noted regarding the advertised prices not being respected.
Overall, while there are some positive aspects highlighted, the hotel could benefit from addressing issues related to food quality, pricing, service and operational hours to enhance the dining experience for guests.
Rooms
At Fiesta Inn Express Ciudad de México Forum Buenavista, the guest rooms receive praise for their comfort and cleanliness. Many reviewers highlight the spaciousness, noting that the rooms are large, well-maintained and come equipped with comfortable beds. Guests appreciate the modern and efficient room design with some mentioning beautiful views from the balcony or terrace. The beds are consistently described as very comfortable, contributing to a restful stay.
While the rooms are generally well-received, there are observations about their size being somewhat smaller compared to other hotels within the same chain. However, this does not seem to greatly detract from their overall experience, as the rooms are still described as cozy and pleasant.
The cleanliness of the rooms is a recurring positive note with many guests finding them impeccably clean and in good condition. Some rooms offer fantastic city views, adding to the charm of the stay. The quietness and comfort of the rooms contribute to a serene environment, making it an excellent choice for relaxation.
On the other hand, a few issues were reported, including occasional delays in room readiness and some minor maintenance problems like bathroom doors not closing properly or the shower not functioning well. Additionally, some guests noted that the air conditioning system might not be very efficient, leading to warmer room temperatures at night.
Overall, Fiesta Inn Express Ciudad de México Forum Buenavista provides rooms that are clean, comfortable and well-equipped with many guests enjoying the modern amenities and scenic views, despite a few minor drawbacks.
Beds
Fiesta Inn Express Ciudad de México Forum Buenavista receives frequent praise for its beds, which many guests describe as very comfortable and super comfortable. The majority of reviews highlight the comfort of both the mattresses and pillows. Overall, guests seem to experience restful sleep, attributing it to the general comfort provided by the beds. However, a few reviews note that the beds can feel unstable after a while and some guests found the pillows less than comfortable. Cleanliness around the beds has raised concerns for a few visitors, mentioning lint and dust. Despite these minor issues, the comfort of the beds is a standout feature of this hotel, complemented by its excellent location and attentive service.
Cleanliness
The cleanliness at Fiesta Inn Express Ciudad de México Forum Buenavista generally meets high standards with many guests noting that everything is very clean and the infrastructure is well-preserved. The rooms and bathrooms are often highlighted as very clean and comfortable, creating a homely and inviting atmosphere. The hotel facilities are frequently mentioned as being extremely clean, adding to the overall positive impression of the property. Guests also appreciate the excellent service and the friendly, pleasant staff who maintain the cleanliness.
However, some areas for improvement were noted in terms of more thorough and frequent cleaning, especially in the bathrooms. A few reviews mentioned the need for dusting and better upkeep of towels, which were occasionally worn or insufficient. Despite these minor drawbacks, the general consensus is that the hotel maintains a high level of cleanliness, making it a comfortable and safe choice for visitors.
Staff
The staff at Fiesta Inn Express Ciudad de México Forum Buenavista receive consistent praise for their friendliness, attentiveness and exceptional customer service. Guests frequently note that the staff are not just well-trained but also very welcoming, making visitors feel comfortable and valued. The hospitality extends from the reception desk to housekeeping and waitstaff with everyone contributing to a warm and professional environment. Many reviewers specifically highlight the prompt and effective responses to their needs and queries, underscoring the staff's dedication to resolving any issues. The attention to detail, including a consistent smile and a willingness to help, stands out as a key strength of the hotel. While a few reviews mention minor areas for improvement, the general consensus is that the service quality enhances the overall guest experience, making the stay both pleasant and memorable.
Wi-Fi
The wifi experience at Fiesta Inn Express Ciudad de México Forum Buenavista seems to have mixed reviews. Many guests appreciated the good and strong internet connection, describing it as very good and impeccable, which did not fail them during their stay. Some found the Wi-Fi to be good and reliable, contributing to a positive experience. However, other guests faced challenges, noting that the internet service could be complicated to connect to with some describing the connection as very bad or even terrible at times. A few guests struggled with weak signals in their rooms and mentioned the need for improvement in the quality of the Wi-Fi. Overall, while the internet service can be quite satisfactory for some, it appears there are inconsistencies that the hotel could address to enhance the connectivity experience for all guests.
Gym
The gym at Fiesta Inn Express Ciudad de México Forum Buenavista receives high marks for its facilities with many guests describing it as great, very complete and excellent. Occupying the top floor, the fitness room is also noted for being nice and well-equipped. However, there are concerns about cleanliness with multiple reviews indicating a need for more regular cleaning and the provision of disinfectant wet wipes and yoga mats. Despite a minor inconvenience of having to book the gym one day in advance, which some found unnecessary, the overall sentiment highlights the gym as a positive feature of the hotel.
Parking
Guests of Fiesta Inn Express Ciudad de México Forum Buenavista have generally appreciated its excellent location and commendable parking staff. However, multiple reviews indicate that parking at the hotel is not straightforward and incurs additional fees, ranging from 90 pesos to 110 pesos per day. The parking is valet, but several guests have mentioned it can be time-consuming and sometimes disorganized, causing delays in retrieving their cars.
Many guests believe the extra charge for parking should be included in the cost of the stay and there are complaints about the parking space's narrowness and distance from the hotel. While some found the valet service punctual, others felt there was a lack of control and communication regarding the parking fees and services. Despite these challenges, the overall sentiment towards the hotel's location and staff remains positive.
4 Star
Fiesta Inn Express Ciudad de México Forum Buenavista receives high praise for its convenient and excellent location with stunning views that guests find unmissable. The hotel's modern and clean facilities add to its appeal, ensuring a comfortable stay for visitors. Guests often comment on the excellent cleanliness and the rooms, in particular, are highlighted as being highly comfortable.
While the hotel manages to offer a very good balance between quality and price, some guests have mentioned minor drawbacks such as the lack of complimentary water and coffee in the rooms. Despite these minor inconveniences, the overall consensus is that the hotel upholds a solid four-star rating.
Many visitors have appreciated the affordability of the hotel without compromising on the quality of service and the cleanliness of the facilities. However, the restaurant does receive criticism for its food quality, which some guests do not recommend.
Overall, Fiesta Inn Express Ciudad de México Forum Buenavista stands out as a good hotel choice due to its excellent location, cleanliness, modern facilities and comfortable rooms, living up to its four-star rating with ease.
Business
Fiesta Inn Express Ciudad de México Forum Buenavista is a good value for money choice, particularly suitable for business travelers and those looking to explore the downtown area of Mexico City. Its convenience stands out, making it easy to return for rest or access food options. The hotel is equipped with a good WiFi connection, aiding remote work and is overall business friendly. While it might not be the best spot for families with kids, its suitability for business events and short stays makes it an ideal option for business or pleasure.
No, Fiesta Inn Express Ciudad de México Forum Buenavista doesn't have any pool.
No, a spa isn't available at Fiesta Inn Express Ciudad de México Forum Buenavista.
No, Fiesta Inn Express Ciudad de México Forum Buenavista doesn't allow dogs.
Yes, parking facilities are available at Fiesta Inn Express Ciudad de México Forum Buenavista.
Yes, Fiesta Inn Express Ciudad de México Forum Buenavista has a gym.