Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsFiesta Inn Insurgentes Sur, located in a prime spot behind the Insurgentes Theater in South Mexico City, offers visitors a perfect blend of convenience and comfort. The hotel's central and safe neighborhood provides easy access to shopping centers, office buildings, theaters, restaurants and bars. The proximity to public transport, including the metrobús, ensures that guests can explore the city with ease.
Guests consistently praise the hotel for its impeccable cleanliness and well-maintained, modern facilities. The spacious, comfortable rooms come equipped with large TVs and soft beds, making for a cozy and relaxing stay. The friendly staff and excellent service further enhance the overall experience, ensuring that all needs are met efficiently.
The breakfast at Fiesta Inn Insurgentes Sur receives mixed reviews. Many guests commend the quality and variety of food, particularly enjoying the options available early in the morning. However, some guests feel that the breakfast could offer more variety and better value for money, pointing out that it is expensive and not included in the room rate.
Despite some minor drawbacks such as occasional room temperature issues and the small size of the bathrooms, the overall impression of the accommodations remains positive. Guests appreciate the clean and comfortable facilities, bolstered by the hotel's advantageous location.
The hotel's staff is frequently lauded for their professionalism, friendliness and attentiveness. They contribute significantly to the positive guest experience, offering excellent service throughout the hotel, including the restaurant.
However, the parking situation at Fiesta Inn Insurgentes Sur is a common point of contention among guests. Visitors have voiced concerns about the additional fees for parking, which many feel should be included in the room price. The valet parking service also receives criticism for being slow.
The beds are generally praised for their comfort with guests enjoying both firm and soft mattress options. However, some would prefer larger king-size beds and firmer pillows for an even more restful experience.
Business travelers find Fiesta Inn Insurgentes Sur to be exceptionally suited to their needs, noting the hotel's clean facilities, friendly staff and ideal location for navigating various parts of the city. It is consistently regarded as an excellent choice for business trips.
Overall, Fiesta Inn Insurgentes Sur offers a high standard of cleanliness, comfort and service in a prime location, making it a favored choice for both business and leisure travelers visiting Mexico City. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Room Types
Superior Double RoomThese spacious air-conditioned rooms have flat-screen cable TV. There is free Wi-Fi and a work desk with an ergonomic office chair, as well as a safe and coffee maker. The private bathroom comes with a shower, hairdryer and toiletries.
Superior King RoomThis room has a king-size bed, a 55-inch LCD TV, 2 telephones and a large work desk. The private bathroom includes a shower.
Junior SuiteThis 1-bedroom suite includes a living room and a small dining room for 4 people. A wet bar with a microwave, sink and small refrigerator are provided. A work desk, office chair and flat-screen TV are provided, as is a bathroom with a shower. A closet and full length mirror are included.
Guest Reviews
8.9
Excellent
Location
Fiesta Inn Insurgentes Sur is praised for its outstanding location, nestled right behind the Insurgentes Theater in a beautiful and safe neighborhood in South Mexico City. The hotel's central setting provides easy access to shopping centers, office buildings, theaters, restaurants, bars and convenience stores, making it an excellent base for both business and leisure travelers. The proximity to public transport, including the metrobús, ensures that guests can conveniently explore numerous attractions throughout the city.
Reviewers consistently highlight the hotel's impeccable cleanliness, spacious, comfortable rooms and modern amenities such as large TVs, comfortable beds and well-maintained facilities. The friendly staff and excellent service further enhance the overall experience. The combination of location, quality accommodations and value for money make Fiesta Inn Insurgentes Sur a top choice for visitors looking to stay in Mexico City.
Breakfast
Fiesta Inn Insurgentes Sur offers a breakfast experience with a range of reviews. On the positive side, many guests have praised the breakfast for its good food and drink options, noting that the breakfast buffet is particularly impressive and varied. Guests have appreciated that the breakfast is available early in the morning, starting at 6 am with healthy fruit options. The overall consensus highlights the breakfast as very good and excellent in certain aspects.
However, there are some areas for improvement. Several guests felt that the breakfast is expensive considering its offerings and limited variety. Some reviews mentioned that the buffet could benefit from including more dishes and expanding its selection to provide better value for money. Additionally, the absence of a complimentary breakfast has been a downside for several visitors.
While the breakfast has received praise for its quality, the cost and lack of included breakfast with reservations were common points of concern. Guests also mentioned a need for more comfort in the hotel's pillows for a better rest and suggested adding complimentary coffee or water at the reception for an enhanced stay experience.
Rooms
Fiesta Inn Insurgentes Sur offers well-maintained and spacious rooms, praised for their cleanliness and comfort. Guests appreciate the width of the rooms and the very comfortable, soft beds. The rooms are described as clean and cozy with some modern touches, providing a pleasant stay. The attentive and friendly staff contribute to a positive experience, ensuring all needs are met efficiently.
However, there are a few areas for improvement. Some guests mentioned that the rooms can feel a bit cold and the dimensions of the bathrooms were found to be too small. Additionally, room assignment issues were noted, such as booking a double room and being given a single bed instead. Despite these minor drawbacks, the overall impression of the accommodations remains positive, bolstered by clean facilities and an unbeatable location close to cafes and restaurants.
Beds
The beds at Fiesta Inn Insurgentes Sur have garnered a variety of opinions with a substantial number of guests highlighting their comfort. Many guests found the beds to be very comfortable with some appreciating firm mattresses, while others enjoyed softer ones. The overall comfort of the bed and pillows was frequently praised, contributing to an excellent experience. Spacious and well-maintained rooms paired with comfortable bedding elevate the stay, ensuring restful nights. However, a few guests noted that the beds felt small and could benefit from larger king-size options. There were also isolated mentions of the pillows being too soft for some preferences. Despite a couple of critiques, the general consensus leans towards the beds and pillows adding to an enjoyable and restful experience at the hotel.
Cleanliness
Fiesta Inn Insurgentes Sur is widely praised for its high standards of cleanliness and comfort. The hotel features clean and modern facilities, which are frequently described as immaculate. Guests have consistently noted the excellent maintenance of the rooms and the common areas. The environment-friendly practices of the hotel also receive favorable comments.
The staff's friendliness and excellent service further enhance the positive experience, along with the hotel's strategic location that makes it convenient for guests to explore various parts of the city. The facilities are not only well-kept but also comfortable with particular mentions of modern, beautiful rooms and comfortable beds.
While most feedback is positive, a few guests have pointed out minor issues such as occasional lapses in cleaning detail and preferences for expanded buffet offerings or additional room amenities like YouTube access and minibars. Nonetheless, the overall sentiment reflects high satisfaction with the cleanliness and service provided at Fiesta Inn Insurgentes Sur, making it a well-regarded option for travelers.
Staff
Guests at Fiesta Inn Insurgentes Sur consistently praise the hotel staff for their exceptional professionalism and kindness. The staff at this hotel are described as very friendly, attentive and eager to be of service. Guests have frequently mentioned the excellent attention they received from all staff members, highlighting their positive interactions and attentive service throughout their stay. The service provided at the restaurant receives particular commendation with guests noting the staff’s excellent training and the overall quality of service.
While the majority of reviews reflect positively on the staff's performance, one notable comment points to a less satisfactory experience with the reception staff. However, on the whole, guests seem overwhelmingly satisfied with the helpful and friendly nature of the personnel, appreciating their efforts to maintain high standards of cleanliness and maintenance in both the rooms and common areas.
Overall, the general consensus from guest reviews emphasizes the welcoming and supportive atmosphere created by the hotel staff, significantly enhancing the overall guest experience at the Fiesta Inn Insurgentes Sur.
Parking
Visitors to Fiesta Inn Insurgentes Sur have consistently voiced concerns surrounding the parking situation at the hotel. Many guests note that the parking incurs an additional fee, which they believe should be included in the price of accommodation. The cost of parking is frequently mentioned as being high with one guest specifically citing a charge of 120 pesos. Additionally, some guests have pointed out that the valet parking service, which carries an extra daily charge, is slow and often leaves them waiting. The lack of complimentary parking seems to be a running issue with guests finding it unfair to pay separately for parking despite staying at the hotel. Overall, while the hotel appears to offer parking services, the general sentiment is that these services come at an unjustifiably high extra cost.
Business
Fiesta Inn Insurgentes Sur earns high praise from business travelers for its exceptional suitability. Guests highlight its excellent accommodation for work and describe it as ideal for business travel. The hotel's very clean facilities and very friendly staff contribute to the positive experiences. Its location is frequently mentioned as perfect for navigating various areas of the city, making it a very good hotel for work matters. It's consistently regarded as an excellent option for business trips, further solidifying its reputation as a top choice for professionals on the go.
No, Fiesta Inn Insurgentes Sur doesn't have any pool.
No, a spa isn't available at Fiesta Inn Insurgentes Sur.
No, Fiesta Inn Insurgentes Sur doesn't allow dogs.
Yes, parking facilities are available at Fiesta Inn Insurgentes Sur.