Fiesta Inn Insurgentes Viaducto

Mexico City 19.40038300, -99.17056800 , Insurgentes Numero 553 (Show on Map)
8.7
Very Good


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Summary of reviewsFiesta Inn Insurgentes Viaducto, located in the heart of Mexico City, offers a prime location for both business and leisure travelers. Its proximity to key areas like Polanco, Chapultepec and the World Trade Center, along with easy access to the city center and southern regions, make it a convenient base for exploring the city. The serene neighborhood and safety within the central area add to its appeal, providing a quiet retreat amid the urban hustle.

Guests frequently commend the hotel staff for their friendliness, attentiveness and proficiency in English. The exceptional housekeeping services ensure a clean and comfortable stay, while the spacious and well-appointed rooms, featuring cozy beds and pillows, contribute to a restful experience. The excellent service provided by the staff, from reception to housekeeping, is often highlighted with staff members going out of their way to resolve issues and ensure a pleasant stay.

The hotel's breakfast receives high praise for its variety and taste, though some guests note inconsistencies with the buffet's temperature and service speed. Dinner experiences are mixed with many appreciating the delicious food, particularly in-room dining, but some expressing concerns about menu variety, hygiene practices and pricing.

Cleanliness is a strong point at Fiesta Inn Insurgentes Viaducto with both rooms and bathrooms being well-maintained and spotless. The hotel also adheres to COVID-19 hygiene measures, enhancing guests' sense of safety. While there are occasional mentions of slow Wi-Fi and minor maintenance issues, the overall comfort, particularly the high quality of the beds, contributes to positive reviews.

Business travelers find the hotel particularly convenient with amenities tailored for working needs, a strategic location near seminar venues and a very good buffet breakfast to start the day. Despite being slightly expensive, the hotel offers good value for money, combining excellent location, cleanliness and outstanding service.

In summary, Fiesta Inn Insurgentes Viaducto stands out as a clean, comfortable and well-located hotel that provides a welcoming environment, making it an excellent choice for travelers visiting Mexico City.
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Categories
Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

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4-Star Hotel

Room Types
Executive Double Room The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Executive King Room This spacious guestroom includes a large dresser, a 55-inch flat-screen TV, 2 telephones and a work desk. The bathroom includes a shower stall. Bottled water, a coffeemaker, a selection of teas and a traveler's kit is also provided.

Deluxe Room 1 King This spacious room includes sofa and windows surrounding much of the room. The bathroom includes a shower and toilet. There is space for an additional bed or a serving table for 2 people.

Junior Suite The luxury suite includes two separate areas, a closet and a 4-person dining table with a coffeemaker. The seating area offers 2 large sofas, 2 coffee tables and a 55-inch TV. A telephone and bathroom scale are provided.

Guest Reviews
8.7
Very Good
Location
Fiesta Inn Insurgentes Viaducto enjoys an outstanding location right in the heart of Mexico City, making it a prime spot for travelers. The hotel is praised for its proximity to key areas like Polanco, Chapultepec and the World Trade Center, as well as being centrally situated for easy access to both the city center and southern regions. Guests highlight the convenience of reaching the hotel via taxis from the airport and appreciate its safety within the central area. Furthermore, the neighborhood is noted for its serenity, providing a quiet retreat amid urban hustle.

The staff at the hotel are frequently mentioned for their friendliness and attentiveness, ensuring a pleasant stay. Their fluency in English and excellent housekeeping services further enhance the comfort levels for visitors. The rooms are described as spacious, clean and very comfortable, featuring cozy beds and pillows. Guests also note the added convenience of nearby shops and food outlets, making it easy to fulfill daily needs.

Overall with its perfect combination of excellent location, cleanliness and outstanding service, Fiesta Inn Insurgentes Viaducto stands out as a very well-located and accessible choice for both business and leisure travelers in Mexico City.

Breakfast
The breakfast at Fiesta Inn Insurgentes Viaducto consistently receives praise for its taste and variety with many guests describing it as fantastic, delicious and well-served. The hotel offers a buffet option, which some guests find very good and diverse. However, others have noted that the buffet can sometimes arrive cold, which detracts from the experience. There are mixed feelings about the pricing; while some guests find it reasonably priced given the quality, others feel that it is quite expensive. Additionally, the speed of service can vary with a few guests commenting that à la carte breakfast can be slow. It's important to note that breakfast is not included in all reservations, leading to some disappointment among guests expecting it to be complimentary. Despite these occasional setbacks, the breakfast remains a highlight for many staying at the hotel.

Dinner
At the Fiesta Inn Insurgentes Viaducto, the dining experience has been a mix of highs and lows according to guest reviews. On the positive side, many guests have praised the food, describing it as very delicious, especially the dishes prepared and served in-room. The hotel maintains a good standard of breakfast, which some found satisfactory and others deemed quite enjoyable with a price tag of approximately €17 per person.

However, there are recurring mentions of certain drawbacks. Some guests noted that the food menu is limited and lacks variety and the quality of dishes could be basic or average, at best. Concerns were raised about the hygiene practices of the kitchen staff. There were also multiple comments about meals being expensive with some guests spending significantly more on food than on their accommodation. Finally, the restaurant service received criticism with mentions of bad food, cold breakfast and clarity issues regarding extra charges.

Despite these issues, the hotel's prime location, comfortable rooms and the availability of the on-site restaurant continue to draw guests, providing a balanced experience overall.

Rooms
At Fiesta Inn Insurgentes Viaducto, the rooms are a standout feature, consistently noted for their spaciousness and comfort. With large, quiet rooms, guests can expect restful sleep thanks to the sizeable beds and very comfortable mattresses and pillows. The rooms are also lauded for their cleanliness and being well-maintained on a daily basis. While the decor may be a bit dated, the essential comfort of the rooms - including good air conditioning despite occasional noise - is seldom compromised.

The friendly and helpful staff, from reception to housekeeping, add to the overall positive experience. Guests appreciate the strategic location of the hotel, which, combined with the comfort of the rooms, offers good value for money. The spaciousness of the rooms not only provides ample space to relax but also contributes to a general sense of tranquility and ease.

However, a few minor drawbacks include occasional issues with room maintenance, such as sagging mattresses or noisy air conditioning. Some rooms might also suffer from limited natural light due to their internal view. Despite these issues, the spacious, comfortable and clean rooms at Fiesta Inn Insurgentes Viaducto provide a pleasant stay for those visiting Mexico City.

Beds
Beds at Fiesta Inn Insurgentes Viaducto consistently receive high praise from guests for their exceptional comfort. Many reviewers highlight the quality of both the beds and pillows, describing them as very comfortable or super comfortable. Guests frequently mention the comfort of the mattress and bedding, ensuring a restful sleep experience. The rooms themselves also contribute to the positive feedback, being noted for their spaciousness and cleanliness. However, there were a few mentions of mattresses that were slightly sagging and rare claims of discomfort, but these were vastly outnumbered by the positive comments. Overall, the hotel stands out for providing a comfortable and relaxing stay, particularly due to its superior bed quality.

Cleanliness
Fiesta Inn Insurgentes Viaducto consistently receives high marks for cleanliness and comfort from its guests. The hotel rooms are widely praised for their spotless condition with multiple reviewers noting the effective daily cleaning services. Visitors commend the comfortable beds and well-maintained facilities, contributing to an overall pleasant stay.

The bathrooms are highlighted for their cleanliness as well, though a few guests mentioned occasional issues with maintenance, such as worn towels and minor drainage smells. Despite these isolated incidents, the majority of guests found the cleanliness to be exemplary.

The hotel's convenient location and friendly staff add to the positive experience. Many reviewers appreciate the hotel's adherence to Covid hygiene measures, which enhances a sense of safety during their stay.

Overall, Fiesta Inn Insurgentes Viaducto is recognized as a clean, comfortable and organized hotel, providing good value for money and a welcoming environment for travelers.

Staff
The staff at Fiesta Inn Insurgentes Viaducto consistently receive high praise across numerous aspects of guest interactions. Visitors highlight the ease of check-in and friendly, helpful demeanor of the employees. The reception, restaurant and room service teams are often commended for their attentive and kind service, ensuring guests feel welcome throughout their stay. The staff's effective communication, particularly their proficiency in English, enhances the overall guest experience.

Positive remarks are frequently directed towards the personal attention and quick resolution of issues by staff members, especially during uncommon situations such as earthquakes. Cleanliness and general maintenance are upheld by a diligent and friendly cleaning team, contributing to a comfortable stay. Guests appreciate the exceptional customer service, noting the staff's professionalism and efficiency.

Although there are occasional mentions of slow service and inconsistent attentiveness, the overarching sentiment remains that the personnel are supportive, sweet and go out of their way to ensure a pleasant stay. Many reviews particularly emphasize the staff’s kindness, making the Fiesta Inn Insurgentes Viaducto a commendable choice for travelers valuing excellent service and hospitality.

Wi-Fi
The Wi-Fi experience at Fiesta Inn Insurgentes Viaducto has received mixed feedback from guests. While some have found the Wi-Fi to be very good or decent, others have noted it can be very slow and even problematic. There have been mentions of the internet connection being a bit unstable and some guests needed to request the WiFi password. For those needing to work, the internet may not meet expectations. However, a few guests did appreciate the great internet connection provided.

Business
Fiesta Inn Insurgentes Viaducto is lauded as an excellent choice for business travelers visiting Mexico City. Its strategic location near key seminar venues and accessible public transportation make it particularly convenient. Guests appreciated the friendly and polite staff, who contribute significantly to the overall positive experience. The hotel is known for its cleanliness, ensuring a pleasant stay.

A major highlight is the very good buffet breakfast, which provides ample fuel for a productive day. The hotel also offers a comfortable environment suited for short stays and working needs with amenities tailored for home office activities, making it highly suitable for business-related matters.

Despite being a bit on the expensive side for a business class hotel, it offers good value for money. Guests generally express satisfaction with the location, service and facilities, although there were occasional issues with reservations, particularly those made through Booking. Overall, Fiеsta Inn Insurgentes Viaducto stands out as a well-located, clean and accommodating option for business trips.


No, Fiesta Inn Insurgentes Viaducto doesn't have any pool.

No, a spa isn't available at Fiesta Inn Insurgentes Viaducto.

No, Fiesta Inn Insurgentes Viaducto doesn't allow dogs.

No, parking facilities aren't available at Fiesta Inn Insurgentes Viaducto.

Yes, Fiesta Inn Insurgentes Viaducto has a gym.

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