Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHoliday Inn Express Mexico Aeropuerto by IHG, stands out for its strategic location, making it a preferred choice for travelers and event-goers. Its proximity to Benito Juarez International Airport is consistently praised with many guests valuing the ease and efficiency of the complimentary shuttle service. For concert and sports enthusiasts, the hotel's location near venues like Foro Sol and Palacio de los Deportes enhances the event experience by eliminating transportation hassles.
Guests frequently commend the hotel's cleanliness and comfort with well-maintained, spacious rooms and modern facilities contributing to a restful stay. The inclusion of a varied, tasty breakfast buffet, featuring regional and international dishes, further adds to the appeal. While some guests suggest areas for improvement, such as more variety at breakfast and better temperature control of certain items, the overall breakfast experience is largely positive.
The dining experience receives mixed reviews; while many appreciate the quality and taste of the food and the 24/7 service, others note a lack of menu variety and occasional slow service. Nonetheless, standout dishes and the convenience of on-site dining options make it a viable choice for many guests.
Rooms at the hotel are generally well-reviewed for their size, cleanliness and comfort. Despite occasional street noise and minor cleanliness issues, the majority of guests find the rooms to be a cozy and tranquil haven. Comfortable beds and modern amenities like strong water pressure and coffeemakers further enhance the stay.
Cleanliness is a major strength of the hotel with numerous guests praising the meticulous upkeep of rooms and common areas. The attentive and friendly staff contribute significantly to the positive guest experience, providing excellent service that makes guests feel welcome.
While the free WiFi service receives mixed feedback with some guests experiencing unreliable connections, the hotel’s other amenities, such as a well-equipped gym, are generally well-regarded. The gym, though noted to be somewhat small, meets the needs of guests looking for light exercise during their stay.
The comfortable beds are a highlight with many guests raving about the quality of the mattresses and pillows, ensuring a restful sleep. The hotel’s four-star rating is evident in its modern, eco-friendly facilities and the overall value it offers to travelers, especially those on business.
Holiday Inn Express Mexico Aeropuerto is particularly well-suited for business travelers, offering a 24-hour business center, excellent working spaces and efficient transportation services. The combination of strategic location, cleanliness, comfort and attentive service makes the hotel an appealing choice for anyone seeking a reliable and comfortable stay near the airport. Show more
Read review summaries for all categories
Categories
Hotel with Parking
This hotel near the airport offers parking and is a recommended option for guests needing airport proximity.
EV charging stations
Hotel with EV Charging Stations
This hotel near the airport offers an electric vehicle charging point. It also provides a free airport shuttle and complimentary breakfast.
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard King RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Standard Room with Two Queen BedsFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
King SuiteThis suite's standout feature is the hot tub. Offering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite offers air conditioning, a private entrance, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
King SuiteGuests will have a special experience as the suite offers a hot tub. Providing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite provides air conditioning, a private entrance, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a wardrobe.
Standard King Room with Roll-in Shower - Mobility AccessibleProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a private entrance, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.9
Excellent
Location
Holiday Inn Express Mexico Aeropuerto by IHG, has garnered positive feedback for its convenient location, making it a favored choice for travelers and event-goers alike. Its proximity to the Benito Juarez International Airport is repeatedly praised with many guests noting the ease and efficiency of the complimentary shuttle service. This makes the hotel an ideal stopover for those with early flights or layovers.
Concert enthusiasts and sports fans find the hotel's location equally advantageous. It's situated within walking distance to prominent entertainment venues like Foro Sol, Palacio de los Deportes and the Autódromo Hermanos Rodríguez. Many guests highlight the convenience of being able to walk to these venues, emphasizing how it enhances their event experience. The strategic location means avoiding the hassle of transportation after events, which is a significant plus for those attending late-night concerts or sports events.
Furthermore, the hotel itself receives high marks for cleanliness and comfort. Guests frequently mention the modern facilities and spacious rooms, which contribute to a restful stay. The friendly and attentive staff also add to the hotel’s appeal, providing excellent service and making guests feel welcome.
While the immediate neighborhood may not offer extensive dining or entertainment options, the hotel compensates with its own amenities and the short distance to the airport. Overall, Holiday Inn Express Mexico Aeropuerto stands out as a practical and comfortable option, especially beneficial for those attending events at nearby venues or looking for a convenient base near the airport.
Breakfast
Guests at the Holiday Inn Express Mexico Aeropuerto, part of the IHG Hotel chain, generally have positive opinions about breakfast at the hotel. Many reviewers compliment the breakfast for being tasty, varied and delicious with a comprehensive buffet offering regional dishes, traditional Mexican options, as well as more extensive selections including international tastes. The inclusion of breakfast in the room rate is frequently appreciated with several guests describing it as excellent and exceeding expectations.
The buffet's variety is commonly praised, featuring options like eggs, bread, sweets, fruit and vegetables. Some guests also enjoy the unique experience of preparing chilaquiles themselves, which adds a local flavor to the meal. The terrace available for breakfast and the friendly, accommodating staff contribute positively to the overall experience.
However, a few guests note areas that could be improved, mentioning that the breakfast could use more variety and that some items were occasionally cold. There are also comments about breakfast not starting early enough for travelers with early flights and the limited quality of the take-away breakfast option.
Overall, the breakfast at this location is recognized for its quality, variety and convenience with the free airport shuttle adding to the appeal for guests starting their day early. While there are areas mentioned for potential improvement, the general consensus is that the breakfast experience at Holiday Inn Express Mexico Aeropuerto is a positive and satisfying start to the day.
Dinner
The dining experience at Holiday Inn Express Mexico Aeropuerto by IHG, generally presents a mixed bag based on guest reviews. On the positive side, many guests have praised the restaurant's food for being very good, delicious and tasty. It's noted that the service is attentive, friendly and available 24/7, which is convenient for late dinners or early breakfasts.
For those looking to dine within the hotel, the restaurant offers the comfort of an in-house option without the need to venture out. The club sandwich, in particular, has received commendation for its quality. The breakfast served, especially on concert days, has also been appreciated for its taste.
However, there are significant areas for improvement. Several guests have pointed out that the menu lacks variety and the options are quite limited. Some have found the food to be bland and not very flavorful. Others have mentioned that the restaurant is overpriced considering the quality of food offered. Service speed has also been an issue with reports of slow meal preparation.
In terms of ambiance and functionality, the seating arrangements have been described as rather basic. There have also been complaints about the obligatory tipping enforced by restaurant staff, contributing to an overall sense of service being variable, from very good to poor, depending on the experience.
In summary, dining at the Holiday Inn Express Mexico Aeropuerto can be a convenient and satisfying experience, particularly for those who appreciate good service and certain standout dishes. Yet, the hotel could benefit from expanding its menu options and improving the consistency of food quality and service to enhance the overall dining experience for guests.
Rooms
Holiday Inn Express Mexico Aeropuerto by IHG, impresses guests with its spacious and impeccably clean rooms, which are often larger than expected for an airport hotel. Visitors consistently highlight the comfort of the beds, particularly the king-size ones, complemented by fresh, crisp linens. The modern facilities in the rooms, including practical bathrooms with strong water pressure and coffeemakers, contribute to an enjoyable stay.
Despite occasional issues with noise from the street and minor cleanliness lapses, such as missed towels or plastic garbage on the floor, the overall room experience remains positive. The hotel's proximity to the airport and efficient shuttle service add to its convenience, making it a favored choice for those attending concerts at nearby Palacio de los Deportes or needing a comfortable pre-flight stay.
Guests appreciate the contemporary and functional design of the rooms with many praising their coziness and tranquility. While some rooms may experience issues with air conditioning or noise insulation, the majority find them to be a haven of comfort. Additionally, the friendly staff and the inclusion of breakfast in many bookings enhance the overall guest experience.
Beds
Holiday Inn Express Mexico Aeropuerto by IHG, has received extensive positive feedback regarding the comfort of its beds, making it a standout feature for potential guests. The beds are frequently described as very comfortable with many guests emphasizing the quality of the mattresses and pillows. Descriptors such as "super comfortable" and "delicious" are commonly used, suggesting a high level of satisfaction with the sleeping arrangements.
Large, king-sized beds and spacious rooms further enhance the comfort level with white, crisp linen adding a touch of luxury. Cleanliness is consistently noted with beds being well-maintained and clean, contributing to an overall positive experience. Guests also appreciate the practical and clean facilities, ensuring a restful stay.
While there are occasional mentions of softer mattresses and higher pillows, the general consensus leans heavily towards a comfortable and restful sleep environment. The emphasis on comfort, combined with the proximity to the airport, makes this hotel an appealing choice for travelers seeking a relaxing and conveniently located stay.
Cleanliness
Holiday Inn Express Mexico Aeropuerto by IHG, consistently impresses its guests with its exceptional cleanliness. Numerous reviewers highlight the clean and spacious rooms with mentions of immaculate conditions and well-maintained facilities. The attention to detail by the cleaning staff is noted as being meticulous, ensuring that the rooms and shared spaces meet high standards of hygiene.
Guests appreciate the clean, comfortable beds and the modern, well-kept facilities that add to the overall pleasant stay. The hotel receives praise for maintaining cleanliness in both rooms and bathrooms, ensuring a comfortable and relaxing environment for all guests. Despite a few isolated incidents regarding room cleanliness, these were swiftly resolved, reflecting the staff's commitment to maintaining a pristine environment.
In terms of overall accommodation, guests repeatedly commend the hotel for its cozy and secure atmosphere, supported by friendly and helpful staff. With its convenient location near the airport, Holiday Inn Express Mexico Aeropuerto proves to be an ideal choice for travelers looking for a clean, comfortable and hassle-free stay.
Staff
Holiday Inn Express Mexico Aeropuerto by IHG, boasts exceptional guest service characterized by its professional and exceedingly friendly staff. Guests frequently praise the reception staff for being particularly attentive, helpful and efficient during check-in. Many staff members are proficient in English, which greatly enhances communication for international travelers. Highlighting the overall service quality, guests consistently note the excellent attention and kindness shown by all personnel, including the housekeeping team and shuttle drivers.
The breakfast service receives high marks for quality food and the attentiveness of the breakfast staff, although a few reviews suggest room for improvement in speed and quality. The hotel's facilities and rooms are described as very clean, comfortable and cozy, contributing to a pleasant stay. Guests also appreciate the efficient hotel transfer service, making it convenient for those arriving or departing from the airport.
Overall, Holiday Inn Express Mexico Aeropuerto stands out for its commitment to delivering great service through a team of friendly, helpful and attentive staff members, making the guest experience both welcoming and comfortable.
Wi-Fi
At the Holiday Inn Express Mexico Aeropuerto by IHG, guests have had mixed experiences with the hotel's WiFi service. On the positive side, some visitors praised the internet for being fast and stable, highlighting quick and professional assistance from staff in resolving minor issues. Several guests appreciated having good internet service and noted the strong WiFi connectivity and excellent speed at times. These positive points, along with the complimentary Wi-Fi, added to the overall convenience of their stay.
However, many reviews indicated significant issues with WiFi reliability. Complaints included unstable connections, frequent disconnections and weak signals, particularly on the first floor and in the rooms. Some noted slow speeds, while others experienced complete inability to connect. Despite the hotel's good location and modern facilities, the inconsistent quality of the WiFi seems to be an area needing improvement.
Gym
Holiday Inn Express Mexico Aeropuerto offers a gym that is well-regarded by guests. Many reviews highlight that the gym is excellent and well-equipped, making it a notable feature of the hotel. Guests repeatedly use positive descriptors such as nice, well-equipped and excellent when referring to the gym. Although some indicate that the gym could be larger and note occasional noise from it, most feedback suggests that the gym suffices for light exercise. Moreover, guests appreciate that the hotel simply has a gym available, enhancing their overall stay experience.
4 Star
Holiday Inn Express Mexico Aeropuerto by IHG, offers an above-average experience characterized by its very clean and modern facilities. Guests frequently praise the hotel for its superior value for money, excellent food and overall comfortable environment, including spacious rooms and comfortable beds. The service quality is often highlighted with staff noted for their kindness and efficiency, solving issues such as document mishaps efficiently.
The hotel facilities are well-maintained and modern, aligning with its four-star rating. Eco-friendly amenities, functional features and convenience in parking and transfers are additional perks that enhance the stay. The breakfast receives positive mentions, though some believe it could be slightly improved.
Some drawbacks include occasional issues with room cleaning services and management, but these do not overshadow the hotel's overall appeal. The restaurant is a standout feature, earning high marks from guests.
Ultimately, the hotel impresses with its clean, modern and well-equipped facilities, making it a good choice for travelers looking for reliable and comfortable accommodation near the airport.
Business
Holiday Inn Express Mexico Aeropuerto by IHG, emerges as a prime option for business travelers seeking convenience and efficiency. The hotel boasts a business center that's available 24 hours, ensuring guests have access to essential facilities around the clock. Additionally, the hotel provides great working areas and lounging spaces suited for last-minute preparations or remote work, enhancing productivity.
Strategically located next to the airport, the hotel offers smooth logistics with its dedicated transportation service, making it optimal for those who need to commute swiftly. Its closeness to business venues further underscores its suitability for business affairs and meetings. The hotel’s amenities are tailored for short stays concentrated on air travel and business activities.
While it may lack recreational amenities like a pool or game room often sought for family stays, it compensates with excellent facilities that support business needs, establishing itself as an ideal stop for professionals on the go.
No, Holiday Inn Express Mexico Aeropuerto by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Mexico Aeropuerto by IHG.
No, Holiday Inn Express Mexico Aeropuerto by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Mexico Aeropuerto by IHG.
Yes, Holiday Inn Express Mexico Aeropuerto by IHG has a gym.