Holiday Inn Mexico City-Plaza Universidad by IHG
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Summary of reviewsHoliday Inn Mexico City-Plaza Universidad by IHG, is highly regarded for its strategic location, which provides convenient access to key areas such as universities, shopping centers and event venues. Many guests appreciate its proximity to a big mall, stores, subway access and family or personal appointments, making it suitable for both leisure and business travelers.
The hotel’s rooms frequently receive accolades for their cleanliness, comfort and spaciousness. Guests praise the modern amenities, recently renovated spaces and the exceptionally comfortable beds and pillows, which contribute to a restful stay. Daily cleaning services ensure the rooms remain tidy and fresh, enhancing the overall guest experience.
Breakfast at the hotel is celebrated for its variety, taste and the quality of service. The buffet-style breakfast offers a wide selection of dishes with generous hours, receiving descriptions such as excellent and luxurious from guests. The friendly and attentive staff at breakfast further improve the experience, despite occasional mentions of the buffet needing more prompt replenishment and the area sometimes becoming crowded.
Cleanliness throughout the hotel is consistently praised with guests highlighting the well-maintained rooms and common areas. Daily cleaning services, which include fresh towels, water, toiletries and good-smelling sheets, are particularly appreciated. While there are minor comments about room carpets and the need for higher cleaning standards in a few instances, the overall feedback on cleanliness is very positive.
The hotel staff are often highlighted for their friendliness, attentiveness and dedication to guest satisfaction. From the reception to general service, the staff's commitment to creating a warm and welcoming environment significantly enhances the guest experience. Although some reviews note occasional slow service during peak times, the majority of comments commend the superb hospitality.
Regarding parking, guests have mixed feelings. While some find the daily parking fee and the process of validating parking tickets inconvenient, the staff's attentiveness helps to mitigate some of these challenges. Issues such as limited parking space for larger vehicles and confusion over parking entrance closures are noted but do not heavily detract from the overall experience.
In summary, Holiday Inn Mexico City-Plaza Universidad is celebrated for its excellent location, high-quality rooms, comfortable beds, varied and tasty breakfast offerings, diligent cleanliness and outstanding staff service. Despite minor issues with parking and occasional breakfast area crowding, the hotel presents a reliable and pleasant option for visitors to Mexico City.
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The hotel’s rooms frequently receive accolades for their cleanliness, comfort and spaciousness. Guests praise the modern amenities, recently renovated spaces and the exceptionally comfortable beds and pillows, which contribute to a restful stay. Daily cleaning services ensure the rooms remain tidy and fresh, enhancing the overall guest experience.
Breakfast at the hotel is celebrated for its variety, taste and the quality of service. The buffet-style breakfast offers a wide selection of dishes with generous hours, receiving descriptions such as excellent and luxurious from guests. The friendly and attentive staff at breakfast further improve the experience, despite occasional mentions of the buffet needing more prompt replenishment and the area sometimes becoming crowded.
Cleanliness throughout the hotel is consistently praised with guests highlighting the well-maintained rooms and common areas. Daily cleaning services, which include fresh towels, water, toiletries and good-smelling sheets, are particularly appreciated. While there are minor comments about room carpets and the need for higher cleaning standards in a few instances, the overall feedback on cleanliness is very positive.
The hotel staff are often highlighted for their friendliness, attentiveness and dedication to guest satisfaction. From the reception to general service, the staff's commitment to creating a warm and welcoming environment significantly enhances the guest experience. Although some reviews note occasional slow service during peak times, the majority of comments commend the superb hospitality.
Regarding parking, guests have mixed feelings. While some find the daily parking fee and the process of validating parking tickets inconvenient, the staff's attentiveness helps to mitigate some of these challenges. Issues such as limited parking space for larger vehicles and confusion over parking entrance closures are noted but do not heavily detract from the overall experience.
In summary, Holiday Inn Mexico City-Plaza Universidad is celebrated for its excellent location, high-quality rooms, comfortable beds, varied and tasty breakfast offerings, diligent cleanliness and outstanding staff service. Despite minor issues with parking and occasional breakfast area crowding, the hotel presents a reliable and pleasant option for visitors to Mexico City.
Family Friendly Hotel
This Holiday Inn provides amenities suitable for families, including spacious rooms and an on-site restaurant. Its location near Plaza Universidad offers convenience and access to local attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The Holiday Inn Mexico City-Plaza Universidad enjoys high praise for its strategic and convenient location. Many guests appreciate its proximity to key areas of interest, such as universities, shopping centers and event venues. The hotel's location is frequently described as excellent, privileged and unbeatable, offering easy access to safe and accessible areas in the south of Mexico City.
Visitors find the surrounding area convenient for both leisure and business purposes with some highlighting the nearby big mall, stores and subway access. The hotel is also noted for its closeness to family or personal appointments, making it an ideal choice for a variety of travelers' needs.
Accompanying the favorable location, the facilities and services of the hotel are also well-received. Clean, spacious and comfortable rooms contribute to a pleasant stay. Guests particularly commend the comfort of the beds and pillows, as well as the hotel's modern and accessible amenities. Good breakfasts and exceptional service further enhance the experience at this hotel. Overall, the combination of a prime location and high-quality accommodations makes it a reliable option for visitors to Mexico City.
The breakfast offerings at Holiday Inn Mexico City-Plaza Universidad by IHG, have received numerous positive remarks from guests. The buffet-style breakfast stands out for its complete and varied selection, available with generous hours from 7 am to noon. Many have praised the delicious and luxurious quality of the food, highlighting the wide variety of dishes to choose from. Guests frequently describe the breakfast as excellent, very good or complete, often emphasizing the friendly and attentive service provided by the staff.
While the majority of the comments speak highly of the breakfast experience, a few guests have noted some areas for improvement. A small number of reviews mentioned that the quality of the buffet could be enhanced and that occasionally, when an item ran out, replacements weren't brought out immediately. Some guests also pointed out that the breakfast area can become crowded, affecting the overall experience. Despite these minor critiques, the general consensus is that breakfast at this hotel is a standout feature, appreciated for its variety, taste and the excellent service of the staff.
Holiday Inn Mexico City-Plaza Universidad offers rooms that are frequently praised for their comfort, cleanliness and spaciousness. Guests have described the rooms as very nice, tidy and beautifully renovated, contributing to an overall pleasant stay. The comfort of the rooms is frequently highlighted with many mentioning the exceptionally comfortable beds and sensational pillows which contribute to a restful night's sleep.
The hotel's rooms are also noted for their ample size, providing plenty of space for guests to relax. The cleanliness and upkeep of the rooms are consistently rated highly with daily cleaning services ensuring that standards are maintained. Modern amenities, such as flat-screen TVs, add to the comfort of the stay with recent renovations enhancing the overall guest experience.
Guests also appreciate the quiet environment of the rooms, making it an ideal choice for rest and relaxation. The attentive staff further complements the quality of the rooms, ensuring a comfortable and pleasant stay. Despite some renovations underway, the overall feedback suggests that the rooms meet high expectations in terms of comfort, space and cleanliness, making it a recommended option for travelers.
The beds at Holiday Inn Mexico City-Plaza Universidad have consistently received high praise from guests for their comfort. Many reviews highlight the quality of the mattresses and pillows, mentioning how restful their sleep was. Guests frequently describe the beds as very comfortable, super comfortable and great, contributing to an overall excellent sleeping experience. Additionally, the pillows are often noted as being excellent, further enhancing the comfort level. This combination of comfortable beds and pillows ensures a restful stay with some guests specifically noting how well they rested without any disturbance.
Holiday Inn Mexico City-Plaza Universidad by IHG, receives high marks for cleanliness from its guests. The general consensus highlights very clean and comfortable surroundings. The rooms and facilities are often referred to as being tidily maintained and guests appreciate the daily room cleaning service, which includes fresh towels, water, toiletries and crisp, good-smelling sheets. The hotel's cleanliness is consistently emphasized with multiple mentions of the impressive cleanliness of both the rooms and common areas.
Guests also note the convenience of the hotel’s location and the quality of its amenities, including breakfast. However, there are occasional mentions of issues such as dusty carpets in some rooms and a need for higher overall cleaning standards in a few instances. Despite these minor setbacks, overall assessments of the hotel's cleanliness and comfort level are overwhelmingly positive.
The Holiday Inn Mexico City-Plaza Universidad by IHG, consistently receives high praise for its staff's exceptional service. Guests frequently highlight the friendliness, attentiveness and willingness to help exhibited by the entire team. From excellent reception to the outstanding quality of service, the staff's dedication to guest satisfaction is evident. The front desk personnel are particularly noted for their kindness and flexibility, though some reviews mention occasional slow service at peak times. Overall, the staff's attentiveness and the warm, friendly atmosphere they create make a significant positive impact on guests' experiences. While there are isolated concerns regarding pricing and specific incidents, the overwhelming response attests to the staff's superb service and commitment to hospitality.
The parking situation at Holiday Inn Mexico City-Plaza Universidad by IHG appears to have mixed feedback from guests. While there is a daily fee for parking, some guests mentioned finding this surprising or inconvenient. The process also involves having to go to the front desk to clear the parking ticket each time they need to leave, which some found to be a hassle. Additionally, a few guests expressed concerns over the limited parking space for larger vehicles and confusion over the closed parking entrance, which they were told was due to COVID measures.
Despite these issues, there are positive notes about the attentive and available staff, suggesting a level of service that attempts to mitigate some of these parking-related inconveniences.
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Location
Visitors find the surrounding area convenient for both leisure and business purposes with some highlighting the nearby big mall, stores and subway access. The hotel is also noted for its closeness to family or personal appointments, making it an ideal choice for a variety of travelers' needs.
Accompanying the favorable location, the facilities and services of the hotel are also well-received. Clean, spacious and comfortable rooms contribute to a pleasant stay. Guests particularly commend the comfort of the beds and pillows, as well as the hotel's modern and accessible amenities. Good breakfasts and exceptional service further enhance the experience at this hotel. Overall, the combination of a prime location and high-quality accommodations makes it a reliable option for visitors to Mexico City.
Breakfast
While the majority of the comments speak highly of the breakfast experience, a few guests have noted some areas for improvement. A small number of reviews mentioned that the quality of the buffet could be enhanced and that occasionally, when an item ran out, replacements weren't brought out immediately. Some guests also pointed out that the breakfast area can become crowded, affecting the overall experience. Despite these minor critiques, the general consensus is that breakfast at this hotel is a standout feature, appreciated for its variety, taste and the excellent service of the staff.
Rooms
The hotel's rooms are also noted for their ample size, providing plenty of space for guests to relax. The cleanliness and upkeep of the rooms are consistently rated highly with daily cleaning services ensuring that standards are maintained. Modern amenities, such as flat-screen TVs, add to the comfort of the stay with recent renovations enhancing the overall guest experience.
Guests also appreciate the quiet environment of the rooms, making it an ideal choice for rest and relaxation. The attentive staff further complements the quality of the rooms, ensuring a comfortable and pleasant stay. Despite some renovations underway, the overall feedback suggests that the rooms meet high expectations in terms of comfort, space and cleanliness, making it a recommended option for travelers.
Beds
Cleanliness
Guests also note the convenience of the hotel’s location and the quality of its amenities, including breakfast. However, there are occasional mentions of issues such as dusty carpets in some rooms and a need for higher overall cleaning standards in a few instances. Despite these minor setbacks, overall assessments of the hotel's cleanliness and comfort level are overwhelmingly positive.
Staff
Parking
Despite these issues, there are positive notes about the attentive and available staff, suggesting a level of service that attempts to mitigate some of these parking-related inconveniences.
No, Holiday Inn Mexico City-Plaza Universidad by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Mexico City-Plaza Universidad by IHG.
No, Holiday Inn Mexico City-Plaza Universidad by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Mexico City-Plaza Universidad by IHG.
Yes, Holiday Inn Mexico City-Plaza Universidad by IHG has a gym.
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