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Summary of reviewsHotel Benidorm in Mexico City leaves a favorable impression on many of its guests, primarily due to its prime location, excellent service and overall facilities. Positioned close to the historic center and various transportation options, the hotel's accessibility makes it a perfect base for tourists, business travelers and those visiting nearby medical facilities. Its safe and charming surroundings, complemented by friendly staff and clean, spacious rooms, contribute to a pleasant and comfortable stay.
The breakfast at Hotel Benidorm receives high praise for its quality and variety, offering a delicious start to the day. Despite some concerns about its cost, guests generally enjoy the selection available. The dinner experience is similarly well-regarded, particularly for its tasty and well-presented dishes like pizza and milkshakes, though the cost and occasional dissatisfaction with certain items are noted.
Guests appreciate the spacious and clean rooms, even though there are occasional complaints about water availability, dated interiors and noise issues. The overall cleanliness of the hotel is consistently highlighted with daily housekeeping maintaining a high standard despite the building's older interior. The staff enhances the guest experience with their kindness, attentiveness and professionalism, ensuring a welcoming atmosphere.
While the hotel's wifi is often criticized for its poor connectivity, the parking facilities are praised for their convenience and free valet service, even though some logistical improvements could be beneficial. The hotel is particularly family-friendly, offering amenities like family rooms and baby cribs, while its proximity to public transportation makes city exploration easy.
Hotel Benidorm's location near vibrant nightlife options satisfies guests looking for evening entertainment. The beds, although spacious, have mixed reviews with some finding them uncomfortable. Nevertheless, the hotel's four-star standards are upheld through quality service, good dining options and well-maintained facilities, making it a strong choice for both leisure and business travelers.
Overall, Hotel Benidorm provides a comfortable, clean and well-located option for a variety of travelers. Its emphasis on hospitality, combined with good amenities and strategic location, ensures a generally positive experience, though there is room for improvement in specific areas like wifi connectivity and bed comfort. Show more
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Categories
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Single RoomThis air-conditioned room features cable TV, telephone and alarm clock. It also has carpeted floors. The private bathroom includes a bath, shower, hairdryer and free toiletries.
Double RoomThis air-conditioned room features cable TV, telephone and alarm clock. It also has carpeted floors. The private bathroom includes a bath, shower, hairdryer and free toiletries.
Triple RoomThis air-conditioned room features cable TV, telephone and alarm clock. It also has carpeted floors. The private bathroom includes a bath, shower, hairdryer and free toiletries.
Guest Reviews
8.4
Very Good
Location
Hotel Benidorm boasts an exceptional location highly praised by its guests, making it an ideal choice for visitors to Mexico City. Conveniently situated near the city's historic center, the hotel offers easy access to multiple public transportation options, including a Metrobus station right in front of the hotel and a subway station just a few blocks away. This accessibility allows guests to effortlessly explore various parts of the city, including the bustling Roma Norte and Condesa neighborhoods, renowned for their vibrant gastronomy and hipster coffee shops.
The hotel is also well-positioned for business travelers with several reviews noting its suitability for work-related stays. Its proximity to the General Hospital and National Medical Center makes it a favored choice for those visiting the medical facilities.
Guests appreciate the safe and pleasant surroundings, where they can comfortably walk around and enjoy the numerous dining options and local attractions. The neighborhood's charm is complemented by the hotel's clean and spacious rooms, friendly staff and excellent facilities, ensuring a comfortable and enjoyable stay.
In summary, Hotel Benidorm’s strategic location and welcoming atmosphere make it an excellent base for exploring Mexico City, whether for tourism, business or medical purposes.
Breakfast
Hotel Benidorm's breakfast offerings have garnered a mix of reactions from guests, though many highlight its positive aspects. Consistently praised are the good quality and tasty food with several reviews commending the breakfast for being very good, delicious and varied, catering to both sweet and savory preferences. The hospitality and service in the restaurant are also noted as strong points, including the cleanliness and the attentiveness of the staff who assist guests even in a buffet setting.
Guests appreciate the rich and varied selection available at the breakfast, suggesting that it provides a satisfying start to the day. However, there are recurring mentions of the breakfast being expensive with some indicating the buffet does not justify its price. A few reviews suggest that greater variety in the offerings would be beneficial, especially considering the cost.
For guests seeking more affordable options or variety, exploring the nearby neighborhood is a popular choice, as alternative breakfast spots are available. While some guests mention that breakfast is not included in the room cost, others hint at the potential benefit of a promotion that includes breakfast.
Overall, the breakfast at Hotel Benidorm is frequently described as good and very good with positive mentions of both the food quality and the dining service, balanced by considerations around its pricing and value.
Dinner
Hotel Benidorm's dining experience receives a commendable amount of praise from guests. The food, noted for its taste, presentation, quantity and flavor, is consistently described as delicious. The pizza and milkshakes, in particular, stand out for their wonderful flavor and reasonable pricing. The hotel's restaurant offers a wide variety of dishes and is appreciated for its seasoning.
The overall restaurant service is also highlighted as very good, characterized by kind hospitality. Guests have enjoyed both lunch and dinner, mentioning that the food remains fine across different meals. Additionally, positive comments are made about the restaurant being very good in general, catering well to guests' dietary preferences and expectations.
However, it's also worth noting that some reviews mention room for improvement. There are isolated complaints about certain dishes, such as hamburgers and tuna salad and the general expense of the food. Despite these concerns, the prevailing sentiment leans towards a positive dining experience.
Rooms
Hotel Benidorm offers a mixed experience when it comes to staying in their rooms. On the positive side, guests frequently praise the spaciousness and cleanliness of the rooms. Many highlight the size as being above average with large rooms and bathrooms being a common feature. The beds are often noted for their comfort, contributing to a good night's sleep. Other positives include the cleanliness of the rooms and the convenience of parking.
However, there are notable drawbacks. Some guests experienced issues with water availability with reports of having no water for two days. The interiors and furniture show signs of age and wear with some rooms described as musty and dated. Noise from air and heating units, as well as unwanted early wake-ups from room service, have also been mentioned.
Despite being budget-friendly, the hotel's lower price may come at the cost of some comforts. Basic decoration and a lack of certain amenities like clothes irons and refrigerators were noted. For those seeking more modern or luxurious accommodations, the dated aspects of the rooms and occasional maintenance issues could be a deterrent. However, for travelers looking for a spacious, clean and comfortable place to stay, Hotel Benidorm remains a viable option.
Beds
Hotel Benidorm offers a mixed experience when it comes to the comfort of their beds. While some guests find the beds spacious and comfortable enough to provide proper rest, a significant number have highlighted issues with the firmness. Many reviewers describe the beds and mattresses as very hard or uncomfortable, sometimes comparing them to orthopedic beds. There are also remarks about the beds being smaller than expected, often not matching the size of double beds.
Despite these concerns, there are reviews that praise the comfort of the beds with some even labeling them as super comfortable and the rooms as generally cozy. Additionally, the appropriate location and overall amenities of the hotel add to its appeal.
However, pillows also seem to be an area of concern, frequently described as very hard and too high, contributing to a less comfortable sleeping experience for some guests. Overall, while there are guests who found their stay comfortable, improvements in bedding quality could enhance the overall guest experience at Hotel Benidorm.
Cleanliness
Hotel Benidorm consistently impresses guests with its emphasis on cleanliness and maintenance. Visitors frequently describe the rooms as clean, well-maintained and spacious. The facilities, including storage spaces, receive positive remarks for their cleanliness. Despite the building’s older interior, it remains clean and comfortable, providing a pleasant stay for travelers.
The hotel staff's dedication to daily cleaning and attention to detail stands out, ensuring that the linen is changed daily and the rooms are thoroughly cleaned. Many guests appreciate the hotel's consistent commitment to cleanliness, which adds to the overall comfort and safety of their stay.
However, some reviews highlight occasional shortcomings. Instances of dirty windows, wet bathrooms and overlooked areas like floors and under-beds were noted. Nevertheless, these cases seem to be exceptions rather than the norm.
Overall, Hotel Benidorm’s focus on maintaining a clean environment makes it a reliable choice for travelers prioritizing hygiene and comfort in their accommodations.
Staff
Hotel Benidorm is notable for its excellent staff, who consistently provide friendly, attentive and professional service. Guests repeatedly praised the staff's kindness and the pleasant atmosphere they create with many highlighting their helpfulness and positive attitude. From the front desk to housekeeping, the staff ensures a welcoming and accommodating environment, often going out of their way to meet guests' needs and enhance their stay.
While the majority of interactions with staff are described positively, there are occasional mentions of less favorable experiences, particularly with the receptionists who sometimes lack proficiency in English and a welcoming demeanor. Nonetheless, these instances are overshadowed by the numerous commendations for the staff's overall friendliness and efficiency.
The management and general service provided by the staff of Hotel Benidorm play a significant role in the hotel's appeal, making it a recommended choice for travelers seeking a hospitable and supportive stay.
Wi-Fi
Hotel Benidorm's wifi garners mixed feedback from guests. While there are a few mentions of decent and good wifi, the overwhelming sentiment leans towards dissatisfaction. Guests frequently report weak signals, slow speeds and unreliable connections. Many found the internet service to be poor or almost non-existent in their rooms with recurring issues like patchy connectivity and frequent disconnections. The inconsistency and unreliability of the wifi can be a significant drawback for guests who rely on stable internet access during their stay. Overall, the wifi at Hotel Benidorm seems to fall short of expectations for most visitors.
Parking
At Hotel Benidorm, the parking experience receives mixed feedback from guests, though there are notable positives. The hotel offers free parking for its guests, which many appreciate for its convenience. Additionally, several reviews highlight that the parking process is hassle-free, allowing guests to park their own vehicles with ease. The valet parking service is also noted for being excellent with friendly staff ready to assist upon arrival.
However, there are a few concerns mentioned. The ceiling of the parking lot is quite low, which might be an issue for larger vehicles. Some guests encountered noisy transitions while using the valet service. Unfortunately, an incident was reported where a guest's car was hit, pointing to potential safety issues within the parking area.
Overall, while there are logistical improvements to be made, the positive aspects like the courteous staff and the availability of free and valet parking make Hotel Benidorm's parking facilities generally satisfactory for a comfortable stay.
Family
Hotel Benidorm is highly regarded as a family-friendly destination, offering an exceptional environment for families looking to enjoy a comfortable stay. The hotel excels in cleanliness and organization, creating a very good atmosphere that families repeatedly choose as their favorite. Guests have noted the availability of family rooms and baby cribs, catering to travelers with young children and making the stay more comfortable for everyone.
The hotel's proximity to a metro station, which connects to several tourist attractions, adds to its convenience for families wanting to explore the city. The restaurant within the hotel is frequently praised as the best, which further enhances the overall family experience. Multiple guests have expressed satisfaction with their stays, even to the point of planning future visits.
In summary, Hotel Benidorm stands out as a well-clean, well-organized and highly comfortable choice for families, offering the amenities needed for a pleasant and enjoyable stay.
Nightlife
Hotel Benidorm is praised for its ideal location for those seeking vibrant nightlife. Guests appreciate the abundance of nearby entertainment options with numerous restaurants, pubs, clubs and bars within walking distance. The hotel is conveniently situated near many places where visitors can eat, drink and enjoy nightly activities. The proximity to the National Medical Center is also noted. Overall, Hotel Benidorm offers a perfect setting to explore the local nightlife while being near everything one might need.
4 Star
Hotel Benidorm offers a pleasant experience with its excellent service, location, dining options, amenities and rooms, all contributing to an exceptional stay. Situated in a good neighborhood, guests can easily enjoy exploring the area. The hotel maintains clear four-star standards, providing a casual yet refined setting. With a convenient check-out time of 1pm, guests can relax, have breakfast and make the most of their morning before departure. While the hotel isn't brand new and falls short of a five-star rating, it still delivers quality consistent with its four-star classification.
Business
Hotel Benidorm is designed with business travelers in mind, featuring a corporate style that caters well to professional needs. Guests appreciate its completeness, noting the availability of workrooms and a cyber area that facilitate business activities. The hotel is recognized as a good choice for business trips, offering essential amenities that support corporate tasks effectively. However, some reviews highlight a potential drawback: the business center closes early, which might be inconvenient for late-working professionals. Despite this, Hotel Benidorm remains a solid option for business travelers due to its comprehensive facilities.
Romantic
Hotel Benidorm emerges as a prime choice for romantic getaways, offering a cozy and romantic ambiance that makes it ideal for couples. The atmosphere is imbued with a romantic vibe that promises memorable evenings. Guests consistently highlight the good location, noting it is centrally located and close to everything, which adds to the convenience of exploring the city.
The hotel is situated in a safe area, providing peace of mind for guests. Despite its central location, the environment is quiet, allowing for restful stays. There's no shortage of dining options nearby, enhancing the overall experience with plenty of places to eat within easy reach. The availability of various transportation options, including trains, metro, cabs and Ubers, right at your doorstep, further makes navigating the area hassle-free.
Another standout feature is the very friendly and kind staff, which consistently receives high praise from visitors. This thoughtful service enhances the overall romantic and welcoming atmosphere of Hotel Benidorm, making it a recommended destination for couples seeking a romantic escape.
No, Hotel Benidorm doesn't have any pool.
Yes, a spa is available at Hotel Benidorm.
No, Hotel Benidorm doesn't allow dogs.
Yes, parking facilities are available at Hotel Benidorm.