Hotel Bristol
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Summary of reviewsHotel Bristol in Mexico City receives commendations in various aspects, predominantly for its fantastic location in the city’s heart. Guests highly appreciate the hotel’s proximity to key landmarks such as the Angel of Independence, Reforma Avenue and the US Embassy, which makes it a convenient choice for both business and leisure travelers. The surrounding area is described as safe, peaceful and accessible with numerous dining and shopping options within walking distance. The ease of exploring downtown, Chapultepec Park and historic neighborhoods like Roma on foot further enhances its appeal.
The accommodation at Hotel Bristol is praised for its spacious, clean and well-decorated rooms, which offer good value for the price. The comfort and quality of sleep provided by the beds receive mixed reviews; many find them comfortable, while some guests feel they are too firm. The friendliness and attentiveness of the staff, particularly at the reception and housekeeping, significantly contribute to a positive guest experience. Specific staff members often receive individualized recognition for their exceptional service, which highlights the hotel’s commitment to customer satisfaction.
Guests also speak highly of the breakfast and dining experiences, citing delicious food and a pleasant restaurant ambiance, particularly on the patio and terrace. The variety and quality of breakfast offerings receive positive feedback, though some guests wish it were included in the room rate and prefer a buffet option and longer serving hours. Dinner receives a mixed reception with many guests enjoying the culinary offerings despite the high prices.
Cleanliness throughout the hotel is generally well-regarded with consistent maintenance and clean public areas contributing to a comfortable stay. However, some guests report occasional oversights in room cleanliness and upkeep, indicating a need for more diligent housekeeping practices.
The WiFi service remains a notable drawback with frequent complaints about weak, slow and unstable connections that can be particularly troublesome for guests requiring reliable internet access.
The gym, while convenient, is described as small and inadequately equipped, though some guests find it functional relative to its size.
Families find Hotel Bristol accommodating with spacious family rooms, a safe environment and attentive staff that cater well to guests with children. Business travelers also recommend the hotel for its strategic location, quiet rooms and conducive working environment.
Overall, despite some areas requiring attention, Hotel Bristol provides a comfortable and centrally located stay in Mexico City, offering excellent service and good value, making it a preferred choice for many travelers.
Categories
The accommodation at Hotel Bristol is praised for its spacious, clean and well-decorated rooms, which offer good value for the price. The comfort and quality of sleep provided by the beds receive mixed reviews; many find them comfortable, while some guests feel they are too firm. The friendliness and attentiveness of the staff, particularly at the reception and housekeeping, significantly contribute to a positive guest experience. Specific staff members often receive individualized recognition for their exceptional service, which highlights the hotel’s commitment to customer satisfaction.
Guests also speak highly of the breakfast and dining experiences, citing delicious food and a pleasant restaurant ambiance, particularly on the patio and terrace. The variety and quality of breakfast offerings receive positive feedback, though some guests wish it were included in the room rate and prefer a buffet option and longer serving hours. Dinner receives a mixed reception with many guests enjoying the culinary offerings despite the high prices.
Cleanliness throughout the hotel is generally well-regarded with consistent maintenance and clean public areas contributing to a comfortable stay. However, some guests report occasional oversights in room cleanliness and upkeep, indicating a need for more diligent housekeeping practices.
The WiFi service remains a notable drawback with frequent complaints about weak, slow and unstable connections that can be particularly troublesome for guests requiring reliable internet access.
The gym, while convenient, is described as small and inadequately equipped, though some guests find it functional relative to its size.
Families find Hotel Bristol accommodating with spacious family rooms, a safe environment and attentive staff that cater well to guests with children. Business travelers also recommend the hotel for its strategic location, quiet rooms and conducive working environment.
Overall, despite some areas requiring attention, Hotel Bristol provides a comfortable and centrally located stay in Mexico City, offering excellent service and good value, making it a preferred choice for many travelers.
Hotel for Honeymoon
Family Friendly Hotel
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Small Hotel
4-Star Hotel
Guest Reviews
Hotel Bristol in Mexico City has garnered extensive praise for its prime location, which emerges as the standout aspect in guest reviews. Visitors repeatedly highlight the hotel's central positioning, noting its proximity to key landmarks such as the Angel of Independence, Reforma Avenue and the US Embassy, making it an ideal choice for both business travelers and tourists. The hotel’s surrounding area is described as safe, peaceful and accessible with an array of restaurants, cafes and shopping options within walking distance. Guests appreciate the convenience of exploring downtown, Chapultepec Park and historic neighborhoods like Roma on foot.
In addition to its strategic location, Hotel Bristol receives commendations for its spacious, clean and well-decorated rooms, along with the friendly and attentive staff. The hotel offers good value for the price, combining comfort with excellent service. Overall, Hotel Bristol provides an optimal base for visitors looking to experience the heart of Mexico City while enjoying a comfortable and central accommodation.
Hotel Bristol’s breakfast experience appears to be a highlight for many guests, despite a few recurring concerns. Numerous reviews praise the delicious and well-served breakfast options, often emphasizing the variety and quality of the meals provided. The restaurant's ambiance, particularly the beautiful patio and the amazing terrace, adds to the overall positive dining experience.
The food at the restaurant is frequently described as excellent and the breakfast service is noted for its excellence and kind staff. Guests seem to enjoy the flavors and find the prices reasonable, although some reviews did mention that the restaurant can be expensive. There are also mentions of the morning breakfast options being satisfying and reasonably priced.
While the food and service get high marks, several reviews point out that breakfast is not included in the room rate, which seems to be a disappointment for many. Guests expressed that including breakfast in the rate would enhance the experience.
Some minor detractors mentioned a preference for buffet-style options and longer serving hours, as well as disappointment with specific items like very sour sauce for the chilaquiles. The restaurant closing service early also seemed to be inconvenient for a few.
Overall, Hotel Bristol’s breakfast offerings are regarded as delicious and enjoyable with the restaurant’s ambiance enhancing the dining experience. Including breakfast in the room rates and offering buffet options could further improve guest satisfaction.
Hotel Bristol's restaurant has received mixed reviews with a significant number of guests praising its various aspects. Many visitors have highlighted the excellent and delicious food, complemented by friendly and attentive staff. The restaurant boasts a varied menu, ensuring that there is something for everyone. Guests have specifically appreciated the quality and seasoning of the meals, as well as the overall pleasant atmosphere of the dining area.
Despite the high prices, many found the culinary experience to be worth it, citing the great care taken in preparing the dishes. Additionally, good attention and the close proximity of the restaurant have been positively noted.
However, there are some critical points worth mentioning. Some guests described the food as terrible and overpriced, while others have experienced slow service. Additionally, there is a noted lack of variety on the menu. Given these contrasting experiences, it might be prudent for future diners to consider these factors when planning their meals at Hotel Bristol.
Guests of Hotel Bristol generally appreciated the spaciousness and comfort of the rooms. Many found the bedding to be conducive to a restful sleep and highlighted the cleanliness of the rooms as a significant positive. In several reviews, visitors described the rooms as comfortable and cozy, equipped with sufficient amenities, such as multiple bathrooms and storage space. The hotel's staff and the convenience of its location received commendable mentions as well.
However, numerous reviews pointed out that the rooms and overall facilities are rather outdated and in need of modernization. Issues such as old decor, worn-out carpets and dated furniture were frequently mentioned. Some guests experienced problems with room maintenance, including issues with air conditioning, heating and plumbing. There were also mentions of inadequate lighting and small room sizes, which affected comfort levels.
Noise was another recurring concern with several guests noting disturbances from air conditioning units and nearby machinery. Some rooms were described as dark and in need of more electrical outlets for charging devices.
Overall, while the spaciousness, comfort and cleanliness of the rooms at Hotel Bristol were appreciated, there is a clear need for updating and maintenance to enhance the guest experience.
In the world of hotel beds, the experience at Hotel Bristol can be described as a mixed bag. Many guests found the beds to be quite comfortable, often praising their plushness and the ability to deliver a restful night's sleep. Terms like "comfortable beds," "very comfortable beds," "comfortable and plush beds," and "comfortable bed" frequently come up, indicating a generally positive reception from many travelers. Some also noted that while the beds were firm, they nonetheless offered a comfortable sleep experience.
However, comfort seems to vary widely among guests. A significant number mentioned that the beds were on the hard side with phrases such as "hard beds," "the bed was very hard," and "rock hard beds" appearing regularly. Accompanying this, several guests highlighted issues like old sheets, sagging mattresses and beds that were not quite up to the standards they expected for a restful night. Pillows also faced criticism for being too hard, adding to the discomfort for some.
Size-wise, there were mixed feelings. While some appreciated the large and comfortable beds, others found them to be too small for two people, making it difficult to sleep comfortably.
Overall, while many guests enjoy a comfortable stay at Hotel Bristol, others may find the beds to be a point of contention, particularly regarding firmness and size.
Hotel Bristol has garnered varied reviews regarding its cleanliness with a strong emphasis on its positive attributes. Numerous guests have praised the hotel for being very clean and comfortable, complimenting both the rooms and bathrooms. The cleaning staff receives acknowledgment for their friendliness and consistent efforts, ensuring rooms are well-maintained and clean on a daily basis. Many reviews highlight the excellent cleanliness of the hotel facilities, including well-kept hallways and public areas. Guests often mention the hotel being both spacious and clean, adding to a comfortable stay. The order and professional maintenance of the premises are also appreciated, further contributing to the overall positive impression.
However, there are consistent mentions of issues that include instances of unclean rooms, dirty carpets and infrequent vacuuming. Specific complaints point to dirty sheets, unpleasant-smelling towels and occasional oversight in room cleaning details such as hair from previous guests. Some guests encountered major cleanliness lapses, including dusty surfaces, trash under the bed and even a cockroach sighting. Additionally, the common areas and hotel’s general maintenance sometimes fall short of expectations, indicating a need for more diligent upkeep.
Despite these drawbacks, the overall sentiment leans towards positive with many guests still finding the establishment clean and comfortable. The cleanliness of the hotel, combined with courteous staff and a prime location, contributes to a satisfactory experience for most visitors.
At Hotel Bristol, guests can generally expect a warm reception from the hotel's friendly and efficient staff. Positive reviews frequently highlight the attentiveness and professionalism of the employees with many mentioning excellent service from check-in to departure. Specific praise is given to individuals at the reception desk, like Susana and Alejandra, who are noted for their kindness and efficiency.
Housekeeping and bell service teams are also commended for their helpfulness and courteous demeanor with particular individuals making a memorable impact. The hotel staff is described as always willing to assist and their approachability and friendliness are appreciated by guests.
However, the feedback is not without its criticisms. Some guests have had less favorable encounters, particularly with certain reception staff described as rude or confrontational. Instances of unprofessional behavior and a lack of responsiveness have been reported, suggesting a need for improvement in some areas.
Despite these occasional issues, the overall impression is one of a dedicated team striving to provide high-quality service, often exceeding guests' expectations in friendliness and attentiveness. The coherent narrative from reviews showcases a commitment to customer satisfaction, making Hotel Bristol a reliable choice for those valuing excellent service and a welcoming atmosphere during their stay.
Hotel Bristol receives a mix of feedback about its WiFi services, though the overall sentiment leans toward the negative. While there are occasional mentions of the internet working well and being good, the majority of reviews highlight various issues. Guests frequently report weak, slow and spotty WiFi with many facing intermittent or unstable connections. Some reviews specifically note that the WiFi signal does not reach the rooms effectively, leading to frustrations, particularly when internet access is a priority. Despite these challenges, the hotel does provide instructions for connecting to WiFi at reception, though this often does not resolve the underlying problems. Overall, while the hotel might have other positive attributes, the internet service seems to be a consistent point of contention.
The gym at Hotel Bristol receives mixed reviews. It is frequently described as small and sometimes lacks adequate equipment and maintenance. Several guests noted that the gym needs more machines and weights and some of the existing equipment is reportedly broken. Additionally, cleanliness seems to be an issue. Despite these drawbacks, the gym is highlighted as being well-equipped relative to its size and conveniently located close to the building. Access to the gym was generally positive, though some guests noted the facility doesn’t open until 8am, which might be inconvenient for early risers.
Hotel Bristol offers a welcoming environment for families, especially those traveling with children. Guests have highlighted the availability of spacious family rooms, which include two comfortable double beds and a sofa bed, making it ideal for larger groups. The hotel's location is praised for being very central, placing guests within easy reach of various attractions and activities and ensuring that families feel safe walking around, even in the evening.
Besides the comfortable accommodations, the hotel staff stands out for their helpfulness, particularly in taking care of children and providing wheelchair services for family members with walking difficulties. The area itself is described as very peaceful, allowing for a relaxing stay with no issues related to noise. This combination of spacious rooms, excellent location and attentive service makes Hotel Bristol a solid choice for a family trip.
Hotel Bristol offers a good overall experience that many find recommendable. While some guests feel the hotel is more aligned with a three-star rating, it is appreciated for its service quality and cost-benefit balance. Many reviews highlight the hotel's affordable rates and unparalleled service, deeming it highly recommended. Nonetheless, there are mentions of it being somewhat outdated, suggesting room for improvement in its category. Despite these concerns, the hotel manages to please with near-perfect services in areas that count most.
Hotel Bristol is highly recommended for business travelers due to its ideal location, making it convenient for work commitments, visa procedures and meetings. The hotel's facilities are specifically praised for being quiet and conducive to business work, ensuring a productive stay. Multiple guests have chosen this hotel repeatedly for their work trips, which speaks to its reliability and appeal.
The property offers a good mix of amenities for business needs with clean rooms and comfortable beds enhancing the overall experience. While there is a minor concern about the gym not opening early enough for some business travelers, the overall utility of the hotel remains high. Additionally, parking availability is another positive aspect appreciated by the guests.
In summary, Hotel Bristol stands out as a prime choice for those traveling for business, thanks to its strategic location, conducive work environment and supportive amenities.
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Location
In addition to its strategic location, Hotel Bristol receives commendations for its spacious, clean and well-decorated rooms, along with the friendly and attentive staff. The hotel offers good value for the price, combining comfort with excellent service. Overall, Hotel Bristol provides an optimal base for visitors looking to experience the heart of Mexico City while enjoying a comfortable and central accommodation.
Breakfast
The food at the restaurant is frequently described as excellent and the breakfast service is noted for its excellence and kind staff. Guests seem to enjoy the flavors and find the prices reasonable, although some reviews did mention that the restaurant can be expensive. There are also mentions of the morning breakfast options being satisfying and reasonably priced.
While the food and service get high marks, several reviews point out that breakfast is not included in the room rate, which seems to be a disappointment for many. Guests expressed that including breakfast in the rate would enhance the experience.
Some minor detractors mentioned a preference for buffet-style options and longer serving hours, as well as disappointment with specific items like very sour sauce for the chilaquiles. The restaurant closing service early also seemed to be inconvenient for a few.
Overall, Hotel Bristol’s breakfast offerings are regarded as delicious and enjoyable with the restaurant’s ambiance enhancing the dining experience. Including breakfast in the room rates and offering buffet options could further improve guest satisfaction.
Dinner
Despite the high prices, many found the culinary experience to be worth it, citing the great care taken in preparing the dishes. Additionally, good attention and the close proximity of the restaurant have been positively noted.
However, there are some critical points worth mentioning. Some guests described the food as terrible and overpriced, while others have experienced slow service. Additionally, there is a noted lack of variety on the menu. Given these contrasting experiences, it might be prudent for future diners to consider these factors when planning their meals at Hotel Bristol.
Rooms
However, numerous reviews pointed out that the rooms and overall facilities are rather outdated and in need of modernization. Issues such as old decor, worn-out carpets and dated furniture were frequently mentioned. Some guests experienced problems with room maintenance, including issues with air conditioning, heating and plumbing. There were also mentions of inadequate lighting and small room sizes, which affected comfort levels.
Noise was another recurring concern with several guests noting disturbances from air conditioning units and nearby machinery. Some rooms were described as dark and in need of more electrical outlets for charging devices.
Overall, while the spaciousness, comfort and cleanliness of the rooms at Hotel Bristol were appreciated, there is a clear need for updating and maintenance to enhance the guest experience.
Beds
However, comfort seems to vary widely among guests. A significant number mentioned that the beds were on the hard side with phrases such as "hard beds," "the bed was very hard," and "rock hard beds" appearing regularly. Accompanying this, several guests highlighted issues like old sheets, sagging mattresses and beds that were not quite up to the standards they expected for a restful night. Pillows also faced criticism for being too hard, adding to the discomfort for some.
Size-wise, there were mixed feelings. While some appreciated the large and comfortable beds, others found them to be too small for two people, making it difficult to sleep comfortably.
Overall, while many guests enjoy a comfortable stay at Hotel Bristol, others may find the beds to be a point of contention, particularly regarding firmness and size.
Cleanliness
However, there are consistent mentions of issues that include instances of unclean rooms, dirty carpets and infrequent vacuuming. Specific complaints point to dirty sheets, unpleasant-smelling towels and occasional oversight in room cleaning details such as hair from previous guests. Some guests encountered major cleanliness lapses, including dusty surfaces, trash under the bed and even a cockroach sighting. Additionally, the common areas and hotel’s general maintenance sometimes fall short of expectations, indicating a need for more diligent upkeep.
Despite these drawbacks, the overall sentiment leans towards positive with many guests still finding the establishment clean and comfortable. The cleanliness of the hotel, combined with courteous staff and a prime location, contributes to a satisfactory experience for most visitors.
Staff
Housekeeping and bell service teams are also commended for their helpfulness and courteous demeanor with particular individuals making a memorable impact. The hotel staff is described as always willing to assist and their approachability and friendliness are appreciated by guests.
However, the feedback is not without its criticisms. Some guests have had less favorable encounters, particularly with certain reception staff described as rude or confrontational. Instances of unprofessional behavior and a lack of responsiveness have been reported, suggesting a need for improvement in some areas.
Despite these occasional issues, the overall impression is one of a dedicated team striving to provide high-quality service, often exceeding guests' expectations in friendliness and attentiveness. The coherent narrative from reviews showcases a commitment to customer satisfaction, making Hotel Bristol a reliable choice for those valuing excellent service and a welcoming atmosphere during their stay.
Wi-Fi
Gym
Family
Besides the comfortable accommodations, the hotel staff stands out for their helpfulness, particularly in taking care of children and providing wheelchair services for family members with walking difficulties. The area itself is described as very peaceful, allowing for a relaxing stay with no issues related to noise. This combination of spacious rooms, excellent location and attentive service makes Hotel Bristol a solid choice for a family trip.
4 Star
Business
The property offers a good mix of amenities for business needs with clean rooms and comfortable beds enhancing the overall experience. While there is a minor concern about the gym not opening early enough for some business travelers, the overall utility of the hotel remains high. Additionally, parking availability is another positive aspect appreciated by the guests.
In summary, Hotel Bristol stands out as a prime choice for those traveling for business, thanks to its strategic location, conducive work environment and supportive amenities.
No, Hotel Bristol doesn't have any pool.
No, a spa isn't available at Hotel Bristol.
No, Hotel Bristol doesn't allow dogs.
Yes, parking facilities are available at Hotel Bristol.
Yes, Hotel Bristol has a gym.
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