Hotel Lord
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Lord in Mexico City offers a generally favorable experience for its guests with several standout features. Its prime location, near multiple metro stations, makes it a convenient base for exploring key city attractions. Guests appreciate the hotel's accessibility to public transportation and proximity to essential amenities like stores, restaurants and banks. While the nearby neighborhood is advised to be navigated with caution at night, the central positioning is ideal for both tourists and business travelers.
The hotel earns high marks for its cleanliness with rooms frequently described as very clean, spacious and well-maintained. The cleaning staff receives commendations for their excellent service and methodical approach, ensuring a consistently spotless environment, which extends to the common areas. Guests find the rooms comfortable with large, cozy beds and modern amenities such as smart TVs and strong showers.
Dining at Hotel Lord offers a mixed experience. Breakfast receives praise for being delicious and reasonably priced, although slow service has been a common issue. The restaurant's food also garners compliments for its good flavor and affordability, though guests have reported problems with slow preparation and occasional incorrect orders.
Staff interactions are generally positive with many guests praising their friendliness and helpfulness. However, some inconsistent service, particularly at the reception and over the phone, points to areas needing improvement.
Free Wi-Fi is available but often described as weak or unreliable, especially in the rooms, posing challenges for those needing stable internet access.
Parking at Hotel Lord stands out as a positive feature with ample, safe and free options available, including space for larger vehicles, making it convenient for travelers with cars.
The hotel is also considered family-friendly with comfortable rooms and a welcoming atmosphere. The on-site restaurant offers affordable meals and the hotel provides safe luggage storage, enhancing the family experience.
The beds receive consistently favorable reviews for their comfort and spaciousness, despite some occasional complaints about bedding quality.
While Hotel Lord aims to be a four-star establishment, discrepancies in service and occasional maintenance issues have led some guests to question this rating. Nonetheless, it remains a well-maintained, low-cost option that provides excellent value for money, particularly for budget-conscious travelers seeking to explore Mexico City.
Categories
The hotel earns high marks for its cleanliness with rooms frequently described as very clean, spacious and well-maintained. The cleaning staff receives commendations for their excellent service and methodical approach, ensuring a consistently spotless environment, which extends to the common areas. Guests find the rooms comfortable with large, cozy beds and modern amenities such as smart TVs and strong showers.
Dining at Hotel Lord offers a mixed experience. Breakfast receives praise for being delicious and reasonably priced, although slow service has been a common issue. The restaurant's food also garners compliments for its good flavor and affordability, though guests have reported problems with slow preparation and occasional incorrect orders.
Staff interactions are generally positive with many guests praising their friendliness and helpfulness. However, some inconsistent service, particularly at the reception and over the phone, points to areas needing improvement.
Free Wi-Fi is available but often described as weak or unreliable, especially in the rooms, posing challenges for those needing stable internet access.
Parking at Hotel Lord stands out as a positive feature with ample, safe and free options available, including space for larger vehicles, making it convenient for travelers with cars.
The hotel is also considered family-friendly with comfortable rooms and a welcoming atmosphere. The on-site restaurant offers affordable meals and the hotel provides safe luggage storage, enhancing the family experience.
The beds receive consistently favorable reviews for their comfort and spaciousness, despite some occasional complaints about bedding quality.
While Hotel Lord aims to be a four-star establishment, discrepancies in service and occasional maintenance issues have led some guests to question this rating. Nonetheless, it remains a well-maintained, low-cost option that provides excellent value for money, particularly for budget-conscious travelers seeking to explore Mexico City.
Cheap Hotel
Situated in Mexico City, Hotel Lord offers affordable lodging with access to city amenities. It provides a cost-effective base for exploring the city.
Family Friendly Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
Hotel Lord boasts a prime location that has garnered much praise from its guests. Conveniently situated near multiple metro stations, it offers easy access to the city's public transportation network, making it simple to reach key attractions such as the historic Zocalo and various points of interest in Mexico City. The central positioning means guests are close to the vibrant city center and can enjoy a relatively short walk to Roma and other important areas.
While the hotel's proximity to the metro and bus lines ensures quick transit to downtown sites, some reviews point out that the surrounding neighborhood may not be the safest, particularly at night. Despite this, many visitors appreciated the overall centrality and accessibility of the location, noting that it is ideal for both tourists and business travelers. The hotel's vicinity also includes various conveniences such as nearby stores, restaurants and banks.
In summary, Hotel Lord provides a central, accessible base for exploring Mexico City with numerous guests highlighting its prime location as a significant advantage. However, caution may be advisable when navigating the area after dark.
Hotel Lord offers a commendable breakfast experience, though with a few caveats. Guests have complimented the breakfast offerings, frequently describing them as delicious and good. Affordable and good food at reasonable prices are consistent themes in the reviews with a wide ranged menu available for room service.
The morning restaurant staff receive praise for their friendliness, contributing positively to the dining experience. However, guests have reported slow service both in the restaurant and room service, which can be a setback for those in a hurry.
The restaurant's operational hours, from 8:30 am to 2 am, offer some flexibility, though the buffet reportedly opens at 8.00 am with some delay before meals are served. It should be noted that breakfast is not included in the room rate and dining options nearby are limited.
Despite the slow service, those who enjoyed breakfast at the hotel found it satisfying and reasonably priced, making it a worthwhile consideration for future guests.
Hotel Lord offers a mixed dining experience at its restaurant. On the positive side, many guests have praised the food for its good flavor, affordability and excellent quality with specific mentions of delicious spaghetti bolognese and other dishes. Some described the restaurant as great and highlighted the good value for money, noting that the food is both flavorful and reasonably priced. The service and attention at the restaurant received commendations for being friendly and efficient with a well-organized system for luggage storage adding to the convenience.
However, there were notable drawbacks. Several guests experienced issues with slow food preparation and delayed deliveries, which negatively impacted their dining experience. Reports of incorrect or missing orders led to significant dissatisfaction with some guests feeling compelled to change hotels due to disputes over service quality. Additionally, there were comments about the restaurant being frequently closed and episodes of poor service from the attending staff.
In summary, while the restaurant at Hotel Lord has garnered acclaim for its delicious and affordable offerings, recurring problems with service speed and reliability present a considerable area for improvement.
Nestled conveniently near a metro station, 'Hotel Lord' provides a comfortable and spacious retreat for travelers. The majority of guest reviews highlight the rooms as being notably large, clean and well-maintained, often described as very comfortable and equipped with essential amenities, such as smart TVs and strong showers. Many visitors have been pleased with the daily cleaning service, ensuring a consistently clean and pleasant environment.
The decor and furnishing in the rooms are well-received, contributing to a beautiful and cozy ambiance. Guests have found the beds and bedding to be particularly comfortable, often noting the large size of the beds and bathrooms. Despite occasional issues such as intermittent Wi-Fi and minor maintenance needs, the overall sentiment remains positive regarding room quality.
In addition to spacious and clean rooms, the hotel offers excellent value for money with attentive and friendly staff, contributing to a welcoming atmosphere. Facilities are described as very beautiful and first-class with excellent services in cleaning, comfort and maintenance. The location is safe and convenient for exploring the historic center, making 'Hotel Lord' an appealing choice for travelers seeking comfort and cleanliness at a reasonable price.
Hotel Lord receives consistently positive reviews regarding its beds, which are frequently described as comfortable, spacious and clean. Guests particularly appreciate the large size of the beds, including king-size options, which provide a restful sleep. The rooms, in general, are noted for their comfort and cleanliness, further enhancing the overnight experience. The mattresses and pillows are often mentioned as being in good condition, contributing to the overall comfort.
However, several reviews highlighted issues such as some bedsheets having cigarette burns and occasional reports of dirty or stained sheets. Some guests also encountered problems with old or uncomfortable mattresses. Despite these occasional drawbacks, the positive feedback on the comfort and spaciousness of the beds appears to outweigh the negatives for most visitors.
Hotel Lord consistently impresses with its high standards of cleanliness, as noted extensively by guests. Rooms are frequently described as very clean with daily housekeeping ensuring a spotless environment. Guests appreciate clean towels, clean sheets and well-maintained facilities. The hotel's cleaning staff receives widespread praise for their excellent service and methodical approach, which contribute to an overall feeling of comfort and well-being.
The spacious rooms and large bathrooms are highlighted for their cleanliness and the general upkeep of the hotel is described as impeccable. This thorough cleaning service extends to common areas and facilities, maintaining a pristine appearance throughout the property. Despite a few isolated incidents of less-than-ideal conditions, such as occasional dirty linens or cigarette burns on furniture, the majority of reviews commend the hotel for addressing cleanliness issues quickly and effectively.
Travelers find the hotel very comfortable with clean and cozy rooms that often exceed expectations. The location, combined with the rigorous cleaning protocols, makes Hotel Lord a reliable choice for those prioritizing hygiene and comfort during their stay.
The reviews for Hotel Lord reveal a mixed but overall positive impression of the hotel's staff. A significant number of guests appreciated the friendly, kind and helpful nature of the staff, highlighting their attentiveness and willingness to accommodate requests. Specific praise was given to the restaurant and housekeeping staff, who were described as very friendly, courteous and amazing in their service.
However, there were notable concerns about the inconsistency in customer service. Some guests encountered unfriendliness and poor treatment, particularly at the reception and over the phone. Additionally, issues with staff responsiveness and attentiveness were frequently mentioned, suggesting a need for improvement in these areas. Communication barriers, including language issues, were also noted by a few guests, although they mentioned that the staff remained pleasant and helpful despite these challenges.
Overall, while the staff at Hotel Lord received commendations for their friendliness and helpfulness, there is room for improvement in consistency and attentiveness to enhance the guest experience further.
Hotel Lord seems to struggle significantly with internet connectivity, based on guest reviews. Many guests reported that the Wi-Fi signal is weak, intermittent or practically non-existent in the rooms. Connectivity issues were a common complaint with guests often unable to access the internet or experience very slow speeds and frequent disconnections. While some mentioned that the Wi-Fi works better in the lobby, the service across the hotel appears to fall short of expectations. The inconsistency and general unreliability of the Wi-Fi make it a less than ideal choice for those needing stable internet access for work or personal use. This recurring issue has left many guests frustrated and dissatisfied with their stay.
Hotel Lord offers ample and convenient parking options for its guests. The hotel's large parking lot provides plenty of space, ensuring that guests can easily find a spot upon arrival. Safety is a key feature with secure parking services available to give peace of mind. Additionally, the parking facilities are free, making it a cost-effective benefit for those traveling by car. For those in need of parking for larger vehicles, such as carts, suitable options are also available. With included and safe parking provisions, guests can confidently leave their vehicles and focus on enjoying their stay.
Hotel Lord offers a "family-friendly" environment, making it an ideal destination for a family stay. Guests have noted comfortable rooms and a welcoming family atmosphere. The on-site restaurant features affordable prices, providing good value for families. It has been highlighted that children enjoy their time at the hotel with one guest mentioning that their son loved the stay. The hotel also provides the convenience of keeping luggage safe after check-in, allowing families to explore without worry. While there is a no refunds policy, the overall experience is marked by enjoyment with loved ones.
Hotel Lord presents a mixed bag of experiences. The hotel is well maintained and boasts beautiful, spacious facilities and rooms, making it an attractive option in its category in Mexico City. Guests frequently commend the hotel's price, considering it a good deal, especially when booking online. It's described as a great base for exploring the city, emphasizing its value-for-money appeal.
However, some discrepancies in services have led to mixed opinions about its four-star rating. Several guests suggest that the hotel does not entirely meet the expectations of a four-star establishment. Complaints about the service and issues such as rooms smelling like cigarettes have been mentioned. Despite these concerns, the overall sentiment leans towards it being a low-cost and convenient option for travelers looking to explore the city without spending a fortune.
Location Show Map
Location
While the hotel's proximity to the metro and bus lines ensures quick transit to downtown sites, some reviews point out that the surrounding neighborhood may not be the safest, particularly at night. Despite this, many visitors appreciated the overall centrality and accessibility of the location, noting that it is ideal for both tourists and business travelers. The hotel's vicinity also includes various conveniences such as nearby stores, restaurants and banks.
In summary, Hotel Lord provides a central, accessible base for exploring Mexico City with numerous guests highlighting its prime location as a significant advantage. However, caution may be advisable when navigating the area after dark.
Breakfast
The morning restaurant staff receive praise for their friendliness, contributing positively to the dining experience. However, guests have reported slow service both in the restaurant and room service, which can be a setback for those in a hurry.
The restaurant's operational hours, from 8:30 am to 2 am, offer some flexibility, though the buffet reportedly opens at 8.00 am with some delay before meals are served. It should be noted that breakfast is not included in the room rate and dining options nearby are limited.
Despite the slow service, those who enjoyed breakfast at the hotel found it satisfying and reasonably priced, making it a worthwhile consideration for future guests.
Dinner
However, there were notable drawbacks. Several guests experienced issues with slow food preparation and delayed deliveries, which negatively impacted their dining experience. Reports of incorrect or missing orders led to significant dissatisfaction with some guests feeling compelled to change hotels due to disputes over service quality. Additionally, there were comments about the restaurant being frequently closed and episodes of poor service from the attending staff.
In summary, while the restaurant at Hotel Lord has garnered acclaim for its delicious and affordable offerings, recurring problems with service speed and reliability present a considerable area for improvement.
Rooms
The decor and furnishing in the rooms are well-received, contributing to a beautiful and cozy ambiance. Guests have found the beds and bedding to be particularly comfortable, often noting the large size of the beds and bathrooms. Despite occasional issues such as intermittent Wi-Fi and minor maintenance needs, the overall sentiment remains positive regarding room quality.
In addition to spacious and clean rooms, the hotel offers excellent value for money with attentive and friendly staff, contributing to a welcoming atmosphere. Facilities are described as very beautiful and first-class with excellent services in cleaning, comfort and maintenance. The location is safe and convenient for exploring the historic center, making 'Hotel Lord' an appealing choice for travelers seeking comfort and cleanliness at a reasonable price.
Beds
However, several reviews highlighted issues such as some bedsheets having cigarette burns and occasional reports of dirty or stained sheets. Some guests also encountered problems with old or uncomfortable mattresses. Despite these occasional drawbacks, the positive feedback on the comfort and spaciousness of the beds appears to outweigh the negatives for most visitors.
Cleanliness
The spacious rooms and large bathrooms are highlighted for their cleanliness and the general upkeep of the hotel is described as impeccable. This thorough cleaning service extends to common areas and facilities, maintaining a pristine appearance throughout the property. Despite a few isolated incidents of less-than-ideal conditions, such as occasional dirty linens or cigarette burns on furniture, the majority of reviews commend the hotel for addressing cleanliness issues quickly and effectively.
Travelers find the hotel very comfortable with clean and cozy rooms that often exceed expectations. The location, combined with the rigorous cleaning protocols, makes Hotel Lord a reliable choice for those prioritizing hygiene and comfort during their stay.
Staff
However, there were notable concerns about the inconsistency in customer service. Some guests encountered unfriendliness and poor treatment, particularly at the reception and over the phone. Additionally, issues with staff responsiveness and attentiveness were frequently mentioned, suggesting a need for improvement in these areas. Communication barriers, including language issues, were also noted by a few guests, although they mentioned that the staff remained pleasant and helpful despite these challenges.
Overall, while the staff at Hotel Lord received commendations for their friendliness and helpfulness, there is room for improvement in consistency and attentiveness to enhance the guest experience further.
Wi-Fi
Parking
Family
4 Star
However, some discrepancies in services have led to mixed opinions about its four-star rating. Several guests suggest that the hotel does not entirely meet the expectations of a four-star establishment. Complaints about the service and issues such as rooms smelling like cigarettes have been mentioned. Despite these concerns, the overall sentiment leans towards it being a low-cost and convenient option for travelers looking to explore the city without spending a fortune.
No, Hotel Lord doesn't have any pool.
No, a spa isn't available at Hotel Lord.
No, Hotel Lord doesn't allow dogs.
Yes, parking facilities are available at Hotel Lord.
No, Hotel Lord doesn't have a gym.
Location Show Map
More Options
