Hotel MX lagunilla
Mexico City
19.44252500,
-99.14015900
,
Riva Palacio 67, Col. Guerrero, Del. Cuauhtémoc, Cp. 06300
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Summary of reviewsHotel MX Lagunilla enjoys a prime location in the heart of Mexico City, positioning itself as an excellent base for travelers keen on exploring the city's historic areas. Guests consistently highlight its close proximity to major attractions such as Plaza Garibaldi, Bellas Artes Palace and the Tequila and Mezcal Museum, as well as the convenience of nearby public transportation. This central spot is ideal for sightseeing, shopping and dining, offering good value for money. However, safety concerns about the neighborhood, particularly at night, are frequently mentioned. While these safety issues are a drawback, the hotel's location remains a significant asset for its accessibility and convenience.
The breakfast service at Hotel MX Lagunilla receives mixed reviews. On the plus side, guests appreciate the deliciousness and inclusion of breakfast in bookings, lauding the friendly staff and cleanliness of the breakfast area. However, the lack of variety and repetitiveness of the menu, along with issues of limited portions and cold or flavorless food, suggest room for improvement. Enhancing the breakfast menu could significantly boost the overall guest experience.
Room feedback is generally positive with many guests appreciating the cleanliness, modern design and spaciousness. The minimalist and well-maintained rooms offer comfort and essential amenities. Nonetheless, concerns about the lack of air conditioning, noise insulation and adequate ventilation are common. Some guests also mention the absence of additional amenities like cable TV and proper clothing storage, which detract from the experience.
Cleanliness stands out as a defining feature of Hotel MX Lagunilla. The hotel, maintained by diligent cleaning staff, consistently receives compliments for its high hygiene standards. Both rooms and communal areas are described as clean, modern and comfortable with the professional and friendly cleaning staff ensuring a welcoming environment. This commitment to cleanliness greatly enhances the overall stay.
Staff interactions at the hotel are generally positive with many guests commending the friendliness, professionalism and helpfulness of most employees, particularly the cleaning and service staff. However, there are sporadic reports of rude or unhelpful behavior from some members of the reception and breakfast staff, which can mar the guest experience.
The hotel's free Wi-Fi has garnered mixed feedback. Some guests commend the good internet service, while others note issues with connectivity, especially on higher floors. Despite these inconsistencies, there have been indications of improvements over time.
Hotel MX Lagunilla also features a small, basic gym that caters to those maintaining fitness routines during their stay. Although some find the facility adequate, others feel it falls short of expectations.
Parking is a highlighted feature with guests appreciating the availability of free parking, though some note that the spaces can be tight. The convenience of parking adds ease for guests with vehicles, despite the higher cost of hotel taxis.
Lastly, the comfort of the beds is frequently praised with guests noting the clean, high-quality bedding that enhances sleep quality. However, preferences for mattress firmness vary with some finding the beds too hard and occasional reports of discomfort and minor issues like wooden bedposts. Overall, the beds contribute positively to the guest experience.
In conclusion, Hotel MX Lagunilla offers a centrally located, clean and comfortable stay with some areas for improvement. Safety concerns about the neighborhood, breakfast variety, room amenities, Wi-Fi reliability and inconsistent staff interactions are notable. Despite these areas for improvement, the hotel's location, cleanliness and comfort make it a popular choice for many travelers.
Categories
The breakfast service at Hotel MX Lagunilla receives mixed reviews. On the plus side, guests appreciate the deliciousness and inclusion of breakfast in bookings, lauding the friendly staff and cleanliness of the breakfast area. However, the lack of variety and repetitiveness of the menu, along with issues of limited portions and cold or flavorless food, suggest room for improvement. Enhancing the breakfast menu could significantly boost the overall guest experience.
Room feedback is generally positive with many guests appreciating the cleanliness, modern design and spaciousness. The minimalist and well-maintained rooms offer comfort and essential amenities. Nonetheless, concerns about the lack of air conditioning, noise insulation and adequate ventilation are common. Some guests also mention the absence of additional amenities like cable TV and proper clothing storage, which detract from the experience.
Cleanliness stands out as a defining feature of Hotel MX Lagunilla. The hotel, maintained by diligent cleaning staff, consistently receives compliments for its high hygiene standards. Both rooms and communal areas are described as clean, modern and comfortable with the professional and friendly cleaning staff ensuring a welcoming environment. This commitment to cleanliness greatly enhances the overall stay.
Staff interactions at the hotel are generally positive with many guests commending the friendliness, professionalism and helpfulness of most employees, particularly the cleaning and service staff. However, there are sporadic reports of rude or unhelpful behavior from some members of the reception and breakfast staff, which can mar the guest experience.
The hotel's free Wi-Fi has garnered mixed feedback. Some guests commend the good internet service, while others note issues with connectivity, especially on higher floors. Despite these inconsistencies, there have been indications of improvements over time.
Hotel MX Lagunilla also features a small, basic gym that caters to those maintaining fitness routines during their stay. Although some find the facility adequate, others feel it falls short of expectations.
Parking is a highlighted feature with guests appreciating the availability of free parking, though some note that the spaces can be tight. The convenience of parking adds ease for guests with vehicles, despite the higher cost of hotel taxis.
Lastly, the comfort of the beds is frequently praised with guests noting the clean, high-quality bedding that enhances sleep quality. However, preferences for mattress firmness vary with some finding the beds too hard and occasional reports of discomfort and minor issues like wooden bedposts. Overall, the beds contribute positively to the guest experience.
In conclusion, Hotel MX Lagunilla offers a centrally located, clean and comfortable stay with some areas for improvement. Safety concerns about the neighborhood, breakfast variety, room amenities, Wi-Fi reliability and inconsistent staff interactions are notable. Despite these areas for improvement, the hotel's location, cleanliness and comfort make it a popular choice for many travelers.
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Guest Reviews
Hotel MX Lagunilla boasts a prime location in the heart of Mexico City, making it an excellent base for travelers looking to explore the central historic area. Guests appreciate the hotel’s proximity to major tourist attractions such as Plaza Garibaldi, Bellas Artes Palace, the Tequila and Mezcal Museum and the Latin Tower. The hotel is easily accessible by public transportation with metro and bus stations nearby, allowing for convenient travel to various parts of the city.
Visitors laud the hotel's central spot, noting that it's a short walk to the bustling city center, where they can delve into Mexico City’s rich history and vibrant culture. Many find the location ideal for sightseeing, shopping and dining, as it’s close to numerous landmarks and offers good value for money.
However, the neighborhood garners mixed reviews regarding safety. While the centrality and convenience are repeatedly highlighted, several guests express concerns about feeling unsafe, particularly at night. The area surrounding the hotel is noted for having a significant number of homeless people and sketchy spots, which can be off-putting for some visitors. Despite these issues, the hotel's location remains a strong selling point for its accessibility and proximity to key attractions.
In summary, Hotel MX Lagunilla is highly recommended for those who prioritize a central location and ease of access to public transport and tourist spots, though potential guests should remain mindful of the neighborhood's safety concerns, especially after dark.
At Hotel MX Lagunilla, guest reviews regarding the breakfast portray a mixed experience. On the positive side, several guests found the breakfast to be delicious, quite good and appreciated that it was included in the booking. Comments on the friendliness of the staff and the cleanliness of the breakfast area also bolstered these favorable perceptions. Standout dishes included scrambled eggs, toast, fruit, cereal and made-to-order options which were listed by some as highlights.
However, many guests noted significant areas for improvement. The lack of variety in the breakfast menu was a recurrent point with multiple reviews stating that the menu was the same every day. This repetitiveness led some to describe the breakfast as simple, monotonous or even poor. Several guests pointed out the limited portions and the absence of options such as pastries or vegetarian items, which added to their dissatisfaction. Issues such as cold or flavorless food, disorganized service and late breakfast times further detracted from the experience.
In summary, while Hotel MX Lagunilla's breakfast has its moments of praise for being tasty and included, there is a strong consensus that it could benefit from increased variety and better management to enhance the overall guest experience.
Upon reviewing guest feedback about Hotel MX Lagunilla, several clear themes emerge regarding the rooms. Positively, guests frequently praised the cleanliness, modern furniture and minimalist design of the rooms, highlighting the spaciousness and comfort. The rooms with their modern and fresh look, seem to be well-maintained and provide a comfortable stay, featuring amenities that meet basic needs.
However, there were notable concerns as well. Many guests pointed out the lack of air conditioning, leading to issues with room temperature, making them either too hot or too cold depending on the weather. Noise insulation was another repeated complaint with sounds from outside and other rooms disrupting the tranquility for some guests. Additionally, some felt that the rooms were too basic with not enough ventilation and a few mentioned the absence of certain amenities like cable TV, coffee and proper storage for clothing.
The hotel's facilities, including a spacious bathroom and a clean environment overall, were appreciated, although there were mixed reviews about the size of the rooms, ranging from too small to adequately spacious. Housekeeping was generally reliable, ensuring the rooms were kept clean, though some guests experienced inconsistencies.
Overall, Hotel MX Lagunilla appears to provide a clean, comfortable and well-designed space for guests with the primary drawbacks revolving around environmental controls and noise handling.
At Hotel MX Lagunilla, the comfort of the beds often stands out to guests. Many reviews emphasize the exceptionally comfortable beds with several guests highlighting the cleanliness and high quality of the bedding. The rooms are frequently described as having lovely, clean bedding that enhances the overall comfort. Particular praise is given to the soft, pristine bed linens, which contribute to a pleasant and restful experience.
Despite the generally positive feedback, some guests have found the beds to be hard or uncomfortable with a few mentioning issues such as hard mattresses and high pillows. This mixed feedback suggests that while most visitors enjoy a good night's sleep on the hotel's beds, a significant number find them too firm for their liking. There were also isolated mentions of wooden bedposts being a bit hazardous and one report of bedbug bites.
Overall, the praise for the comfortable and clean bedding, coupled with large and sturdy beds, presents a largely positive picture. However, travelers with specific preferences for softer mattresses might want to take note of the occasional reports of discomfort.
Hotel MX Lagunilla stands out for its exceptional cleanliness with both guests and the general environment reflecting high hygiene standards. The facilities are described as clean, neat and modern, consistently maintained by diligent cleaning staff. Rooms, in particular, earn high marks for being spacious, tidy and comfortable. Daily cleaning services ensure that both common areas and individual rooms maintain a high level of cleanliness, which guests appreciate.
The establishment, noted for its general and in-depth cleanliness, boasts clean, shiny and well-maintained spaces. Guests frequently highlight the sparkling cleanliness of the rooms and bathrooms, which are cleaned regularly and thoroughly. This attention to detail extends throughout the hotel, emphasizing a commitment to superior hygiene standards.
Additionally, the hotel offers a comfortable and pleasant atmosphere, complemented by clean and modern facilities. The bedding is described as clean and of good quality, adding to the overall comfort of the stay. The cleaning staff is not only professional but also friendly and attentive, ensuring a welcoming and pristine environment. This focus on cleanliness and comfort, reinforced by excellent cleaning services, defines the impressive hygiene standards of Hotel MX Lagunilla.
Guest reviews of 'Hotel MX Lagunilla' are a mixed bag with staff receiving both praise and criticism. Many reviews highlight the friendly, helpful and professional nature of the hotel employees, particularly the cleaning staff, service staff and several members of the reception team. Words such as very friendly, courteous and attentive are commonly used with guests appreciating their welcoming and polite demeanor.
Several specific mentions also underscore the excellent service and responsiveness of the hotel personnel. The staff is noted for their professionalism, their readiness to assist with various needs and their overall kindness, creating a warm atmosphere for guests.
On the downside, a number of reviews point to rude and unhelpful interactions, particularly noting issues with certain receptionists and some breakfast staff. Instances of unfriendliness and aggressive behavior have been reported and these negative experiences seem to contrast sharply with the otherwise hospitable environment.
In summary, while the majority of the staff at Hotel MX Lagunilla are commended for their friendliness and professionalism, there have been notable exceptions that detract from the overall guest experience.
The wifi at Hotel MX Lagunilla has received mixed feedback from guests. While some visitors praised the internet as good, mentioning it worked very well and hailed the Wi-Fi as a strength of the hotel, others experienced issues with connectivity. Reviews highlighted that the Wi-Fi signal sometimes did not work, was weak especially on the 4th floor and noted specific instances where the internet service failed to meet expectations, such as in room 310. Despite these occasional shortcomings, there has been an improvement over time with some guests noting that the Wi-Fi got better during their stay. Additionally, the hotel's key cards are reliable and the team is described as polite and professional, which contributes positively to the overall guest experience.
Hotel MX Lagunilla offers a small gym facility that many guests have found comfortable and satisfactory. Despite its compact size, it provides basic fitness options and is complemented by an outdoor area, including a terrace. While some visitors felt that the gym fell short of their expectations, it remains a convenient feature for those looking to maintain their workout routines during their stay.
Hotel MX Lagunilla receives considerable praise for its parking facilities. Guests appreciated the availability of free parking and highlighted its convenience. While some mentioned that the parking spots are a bit tight, the overall sentiment was positive, marking the parking service as a standout feature of the hotel. Additionally, the proximity to parking adds to the ease for guests with vehicles. However, it was noted that the hotel taxis are quite expensive, which may affect those relying on such services. Overall, the parking attributes significantly enhance the experience at Hotel MX Lagunilla.
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Location
Visitors laud the hotel's central spot, noting that it's a short walk to the bustling city center, where they can delve into Mexico City’s rich history and vibrant culture. Many find the location ideal for sightseeing, shopping and dining, as it’s close to numerous landmarks and offers good value for money.
However, the neighborhood garners mixed reviews regarding safety. While the centrality and convenience are repeatedly highlighted, several guests express concerns about feeling unsafe, particularly at night. The area surrounding the hotel is noted for having a significant number of homeless people and sketchy spots, which can be off-putting for some visitors. Despite these issues, the hotel's location remains a strong selling point for its accessibility and proximity to key attractions.
In summary, Hotel MX Lagunilla is highly recommended for those who prioritize a central location and ease of access to public transport and tourist spots, though potential guests should remain mindful of the neighborhood's safety concerns, especially after dark.
Breakfast
However, many guests noted significant areas for improvement. The lack of variety in the breakfast menu was a recurrent point with multiple reviews stating that the menu was the same every day. This repetitiveness led some to describe the breakfast as simple, monotonous or even poor. Several guests pointed out the limited portions and the absence of options such as pastries or vegetarian items, which added to their dissatisfaction. Issues such as cold or flavorless food, disorganized service and late breakfast times further detracted from the experience.
In summary, while Hotel MX Lagunilla's breakfast has its moments of praise for being tasty and included, there is a strong consensus that it could benefit from increased variety and better management to enhance the overall guest experience.
Rooms
However, there were notable concerns as well. Many guests pointed out the lack of air conditioning, leading to issues with room temperature, making them either too hot or too cold depending on the weather. Noise insulation was another repeated complaint with sounds from outside and other rooms disrupting the tranquility for some guests. Additionally, some felt that the rooms were too basic with not enough ventilation and a few mentioned the absence of certain amenities like cable TV, coffee and proper storage for clothing.
The hotel's facilities, including a spacious bathroom and a clean environment overall, were appreciated, although there were mixed reviews about the size of the rooms, ranging from too small to adequately spacious. Housekeeping was generally reliable, ensuring the rooms were kept clean, though some guests experienced inconsistencies.
Overall, Hotel MX Lagunilla appears to provide a clean, comfortable and well-designed space for guests with the primary drawbacks revolving around environmental controls and noise handling.
Beds
Despite the generally positive feedback, some guests have found the beds to be hard or uncomfortable with a few mentioning issues such as hard mattresses and high pillows. This mixed feedback suggests that while most visitors enjoy a good night's sleep on the hotel's beds, a significant number find them too firm for their liking. There were also isolated mentions of wooden bedposts being a bit hazardous and one report of bedbug bites.
Overall, the praise for the comfortable and clean bedding, coupled with large and sturdy beds, presents a largely positive picture. However, travelers with specific preferences for softer mattresses might want to take note of the occasional reports of discomfort.
Cleanliness
The establishment, noted for its general and in-depth cleanliness, boasts clean, shiny and well-maintained spaces. Guests frequently highlight the sparkling cleanliness of the rooms and bathrooms, which are cleaned regularly and thoroughly. This attention to detail extends throughout the hotel, emphasizing a commitment to superior hygiene standards.
Additionally, the hotel offers a comfortable and pleasant atmosphere, complemented by clean and modern facilities. The bedding is described as clean and of good quality, adding to the overall comfort of the stay. The cleaning staff is not only professional but also friendly and attentive, ensuring a welcoming and pristine environment. This focus on cleanliness and comfort, reinforced by excellent cleaning services, defines the impressive hygiene standards of Hotel MX Lagunilla.
Staff
Several specific mentions also underscore the excellent service and responsiveness of the hotel personnel. The staff is noted for their professionalism, their readiness to assist with various needs and their overall kindness, creating a warm atmosphere for guests.
On the downside, a number of reviews point to rude and unhelpful interactions, particularly noting issues with certain receptionists and some breakfast staff. Instances of unfriendliness and aggressive behavior have been reported and these negative experiences seem to contrast sharply with the otherwise hospitable environment.
In summary, while the majority of the staff at Hotel MX Lagunilla are commended for their friendliness and professionalism, there have been notable exceptions that detract from the overall guest experience.
Wi-Fi
Gym
Parking
No, Hotel MX lagunilla doesn't have any pool.
No, a spa isn't available at Hotel MX lagunilla.
No, Hotel MX lagunilla doesn't allow dogs.
Yes, parking facilities are available at Hotel MX lagunilla.
Yes, Hotel MX lagunilla has a gym.
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