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Summary of reviewsHotel Plaza Revolución in Mexico City garners positive feedback across several important criteria, making it an appealing option for travelers. The hotel's prime central location is highly acclaimed, offering convenient access to major landmarks such as Monumento de la Revolución, Paseo de la Reforma and Bellas Artes. Its proximity to public transportation makes navigating the city effortless. The area itself is appreciated for its safety, tranquility and vibrant dining options.
Guests commend the hotel for providing clean and comfortable rooms that offer good value for money. The accommodations are noted for being modern, well-maintained and peaceful despite the central location. High standards of cleanliness throughout the hotel contribute significantly to a positive stay with spotless rooms and public areas consistently highlighted.
The staff is another notable strength, often praised for their courtesy, professionalism and attentiveness. Front desk personnel, in particular, receive accolades for their helpfulness and prompt assistance, enhancing the overall guest experience.
Breakfast service, while receiving mixed reviews, is generally appreciated for its taste, quality and convenience. Areas for improvement include menu variety and portion sizes, as well as efficiency during peak times. The on-site dining experience is modest and while nearby dining options offer excellent alternatives, the hotel's restaurant could benefit from a broader menu and more consistent service.
Free parking is a convenience many guests appreciate, though the layout and safety of the parking lot could be better integrated. The nightlife around the hotel provides various opportunities for evening entertainment, yet safety and noise remain concerns for some guests.
The main areas for improvement include WiFi services, which are frequently criticized for weak and unreliable connections and the gym, which is limited in equipment and comfort. The hotel's beds are generally found comfortable, though firmness varies and may not suit all preferences.
Overall, Hotel Plaza Revolución offers a favorable mix of location, cleanliness, comfort and quality service, making it a suitable choice for both tourists and business travelers. Despite some drawbacks, the hotel manages to provide a pleasant and practical stay in the heart of Mexico City. Show more
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Categories
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Room Types
Queen RoomThis modern room comes with a telephone, flat-screen TV and safety-deposit box. It also features a wardrobe and private bathroom with a shower and toilet. Ironing facilities and hairdryer are available upon request.
King RoomThis spacious room comes with a king bed and a flat-screen TV. It also features a wardrobe, safety-deposit box and a private bathroom with a toilet and shower. Ironing facilities and hairdryer are available upon request.
Twin RoomThis room features 2 twin beds, a cable TV and telephone. It also comes with a wardrobe and a private bathroom with a shower and toilet. Ironing facilities and hairdryer are available upon request.
Guest Reviews
8.5
Very Good
Location
Hotel Plaza Revolución is repeatedly praised for its exceptional location, making it an ideal spot for both tourists and business travelers. Nestled in the heart of Mexico City, it offers convenient proximity to various landmarks such as the Monumento de la Revolución, Paseo de la Reforma, Bellas Artes, the Zócalo and multiple museums. The area is noted for its safety, tranquility and vibrant atmosphere with a variety of dining options from street food to upscale restaurants.
Guests appreciate the hotel's accessibility to public transportation, including metro and metrobus stations, which simplifies navigating the city. The central position allows for easy walking to historic sites and other noteworthy attractions, contributing to a pleasant and practical stay.
The hotel's facilities also receive positive feedback, highlighting clean and comfortable rooms, good value for money and attentive staff. Despite its central location, many guests found it quiet, providing a restful environment. The combination of strategic location, comfort and quality service makes Hotel Plaza Revolución a favored choice for those looking to explore the city effortlessly.
Breakfast
The breakfast at Hotel Plaza Revolución has received a mix of reviews with a notable amount of positive feedback highlighting its good quality, delicious taste and reasonable pricing. Many guests appreciated the breakfast for being tasty, diverse and offering local and international options. Several reviews also mentioned that the breakfast provided a good start to the day and was served at convenient times, which was often included in the room rate.
However, there are areas where the breakfast service could improve. A common critique was the lack of variety and small portion sizes, which left some guests wanting more. Slow service was frequently noted, especially during busy times, suggesting that the hotel could benefit from additional staff to handle the breakfast crowd more efficiently.
Additionally, while some guests found the breakfast satisfying, others pointed out that it was quite basic and monotonous, recommending that more options including fresh fruits, cheeses and more substantial portions be made available. The absence of a buffet option and the need to order from a limited à la carte menu also received mixed reactions.
Despite some criticisms regarding the service and menu variety, the overall sentiment towards the breakfast at Hotel Plaza Revolución remains positive, particularly for its taste and the convenience it offers to guests.
Dinner
Hotel Plaza Revolución offers a quaint dining experience, though it comes with a few quirks. Guests have noted the convenience of nearby restaurants, making it easy to explore local gastronomic delights. The hotel does provide a comforting touch at night with hot drinks and apples for guests, adding a cozy feel to their stay.
However, the on-site restaurant has received mixed reviews. It has been described as small with a limited menu and some guests found the food variety to be lacking. Room service also follows this pattern, available only during restricted hours and offering a limited selection. A significant downside is the absence of food service on Sundays, which has led some guests to seek dining options outside the hotel. Disappointments were expressed regarding the unavailability of milk for coffee during breakfast and the demeanor of the evening chef.
While the in-house dining options may not impress, the proximity to good restaurants nearby ensures guests can still savor a delightful culinary experience during their stay.
Rooms
Hotel Plaza Revolución boasts a plethora of positive aspects concerning its rooms. Guests frequently highlight the clean, spacious and comfortable nature of the accommodations. Many reviews appreciate the well-maintained, modern and luminous interiors which provide a cozy, quiet and functional environment. The bathrooms are often described as spacious and clean, adding to the overall comfort of the stay. The rooms are well-appointed with necessary amenities, including reliable hot water and a range of toiletries.
Despite some comments about the compact size of the rooms, they generally cater well for short stays and offer excellent value for money. Guests also note the sound insulation of the rooms, creating a peaceful environment for rest. The location is frequently cited as a strong point, being described as convenient and central with excellent service and friendly staff. Minor inconveniences such as occasional noise, a lack of views from some rooms and limited internet or TV connectivity do arise but tend not to overshadow the overall positive room experience.
For those prioritizing comfort, cleanliness and modern facilities, Hotel Plaza Revolución seems to be a favorable choice, particularly for short visits or transit stays.
Beds
Hotel Plaza Revolución receives mixed reviews concerning its beds, but there are notable positive aspects frequently highlighted by guests. Many reviews praise the comfort of the beds with several guests specifically describing them as very comfortable, super cozy and conducive to a good night's rest. The pillows also receive commendations for their comfort in several instances. The general consensus is that the beds are clean and well-maintained, contributing to a satisfactory sleeping arrangement overall. Additionally, guests appreciate the helpfulness of the staff in addressing bed comfort issues, even changing rooms or beds upon request.
However, some guests found the beds to be on the harder side with a few describing them as too rigid or uncomfortable. Instances of beds being smaller than expected and low to the ground were also noted, which detracted from the overall comfort for some visitors. Despite these concerns, the overall impression suggests that if firmness in mattresses is acceptable, Hotel Plaza Revolución provides a generally satisfactory sleeping environment.
Cleanliness
Hotel Plaza Revolución consistently receives high praise for its impeccable cleanliness. Guests highlight the spotless and well-maintained rooms with bathrooms also meeting high standards of hygiene. The entire hotel, including common areas and facilities, is frequently described as immaculate, beautifully kept and pristinely clean. High-level cleaning and regular housekeeping ensure that the environment remains fresh and tidy, making cleanliness a top priority.
The cleaning staff is noted for their efficiency and attention to detail, maintaining the hotel's pristine condition throughout guests' stays. The hotel not only meets but often exceeds guests' expectations regarding cleanliness with many admiring the thorough and consistent cleaning efforts. Additionally, guests appreciate the comfortable and clean rooms, contributing to a pleasant and enjoyable stay.
In summary, the cleanliness standards at Hotel Plaza Revolución are exceptional, repeatedly impressing guests and offering a clean, comfortable and hygienic environment for all.
Staff
Hotel Plaza Revolución in Mexico City is often praised for its standout staff. Guests frequently highlight the attentive, friendly and responsive nature of the personnel. There are numerous mentions of the front desk team being particularly helpful, from solving issues promptly to offering guidance about city tours and transportation. Emanuel from the front desk is specifically appreciated for his prompt assistance.
Staff members are noted to be extremely courteous, polite and professional. Many guests describe their interactions with staff as pleasant and enjoyable, emphasizing that the reception and bellboy personnel consistently deliver excellent customer service. The waiters and cleaning staff are also recognized for their kindness and attentiveness, although some reviews indicate occasional confusion with waitstaff and a need for improved customer service during breakfast.
Despite some isolated comments about unhelpful or unfriendly staff members, the overall sentiment remains highly positive. Guests appreciate the super friendly nature of the team, which significantly enhances their stay. The staff's consistent kindness, willingness to help and professionalism leave a lasting impression on visitors, making it a memorable part of their experience at Hotel Plaza Revolución.
Wi-Fi
Hotel Plaza Revolución has consistently received criticism for its WiFi services. Guests have reported recurring issues such as weak signals, intermittent connectivity and slow speeds throughout their stay. The WiFi often fails to reach all rooms adequately, leaving some guests to seek a better connection in common areas like the lobby. The internet service has been described as very unreliable with frequent drops and disconnections and many guests found it challenging to use for basic activities like browsing or streaming. There were occasional compliments about the WiFi working well, but these were rare and typically overshadowed by the numerous accounts of poor performance. Overall, it is clear that the hotel’s internet service requires significant improvements to meet the expectations of its guests.
Gym
The gym at Hotel Plaza Revolución leaves much to be desired. It is a small space equipped with just a treadmill and a cross trainer or stationary bike, but these machines are frequently out of order. The room lacks air conditioning, making it less comfortable to use. While the area is kept clean, the limited and often non-functional equipment means it cannot be considered a true gym facility. Overall, the gym does not meet guest expectations and should not be relied upon as a key amenity.
Parking
Hotel Plaza Revolución offers a range of parking options to its guests with many appreciating the accessibility and convenience of free car parking. There are ample spaces available behind the hotel, making it easy for guests to find parking. Many reviews point out the convenience and ease of using the parking facilities. Despite this, some guests feel the design of the parking lot isn’t well-integrated with the hotel and a few noted that it's not particularly safe. Additionally, there is no designated area to drop off luggage at the reception or a valet parking service, which might make the initial arrival a bit cumbersome. However, overall the private parking is regarded as good and clean, making it a positive aspect for those bringing their own vehicles.
Nightlife
The area around Hotel Plaza Revolución offers a range of nightlife activity options, making it a prime spot for evening entertainment. Guests appreciated the convenience of being able to walk to Reforma and la Zona Rosa for vibrant nightlife experiences. However, there are mixed feelings about safety in the area, particularly at night. While some mention that the location is safe, others have observed it being close to a prostitution area, citing the presence of homeless individuals, a dark and somewhat messy street and overall unease after dark. Noise is a common concern with loud music and street noise being frequently mentioned as disturbances. Despite these issues, the central location and variety of nightlife options remain significant draws for those looking to explore the city's evening scene.
4 Star
Hotel Plaza Revolución offers a blend of positive aspects and areas for improvement according to guest reviews. Despite being marketed as a four-star hotel, some guests felt it did not meet their expectations for this rating, mentioning issues such as breakfast quality and room conditions that fell short of four-star standards. However, many visitors noted that the hotel is very well-kept and provides all necessary amenities with some stating that the facilities even exceed four-star expectations.
Guests appreciated the hotel's central location, making it convenient for exploring the area. The rooms have been recently renovated and are generally clean, offering a cozy atmosphere. The staff receives positive remarks for their friendliness and willingness to assist with directions, maps and transportation.
While there have been mixed opinions regarding its four-star classification, the hotel’s service is seen as revamped and the Deco adds to a boutique hotel charm. Overall, Hotel Plaza Revolución shows promise with its amenities and service, although there are discrepancies in meeting the broader expectations that come with a four-star rating.
Business
Hotel Plaza Revolución is notably positioned for business travelers due to its central location and easy access to key business districts. The quick check-in and check-out process caters well to hectic business schedules. Rooms are designed to be adequate for business stays and the overall environment is considered accommodating for work-related activities. The hotel’s restaurant offers a setting conducive to business meetings. However, some drawbacks include the poor quality of the internet connection, which may hinder work that requires reliable online access and limited restaurant service in terms of menu and schedule. The business center also falls short in terms of privacy and the speed of its PC. Despite these shortcomings, the hotel's strategic location in the business district makes it a convenient choice for business travelers.
No, Hotel Plaza Revolución doesn't have any pool.
No, a spa isn't available at Hotel Plaza Revolución.
No, Hotel Plaza Revolución doesn't allow dogs.
Yes, parking facilities are available at Hotel Plaza Revolución.