Hotel Real del Sur
Mexico City
19.32040300,
-99.13827000
,
Av.division Del Norte 3640 Col.el Reloj Deleg. Coyoacan
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Summary of reviewsHotel Real del Sur, situated strategically in the southern zone of Mexico City, is praised for its proximity to key destinations such as the Azteca Stadium, Coyoacán and Taxqueña. Its accessible location is beneficial for both business and leisure travelers, offering convenient public transportation and shopping options amidst a tranquil and safe neighborhood.
The hotel's breakfast offerings receive mixed feedback. Guests commend the good portions, flavor and reasonable pricing of the continental and Mexican buffet breakfasts. The staff's friendliness enhances the overall dining experience. However, improvements are necessary as critiques highlight limited options, cold food and unclear inclusions, affecting overall satisfaction.
Dinner reviews also reflect a mix of positive and negative experiences. Guests appreciate the delicious and well-cooked meals with some finding the restaurant a highlight of their stay. Friendly restaurant and bar service is frequently noted. However, inconsistencies in food quality, presentation and pricing are common, along with slow room service and disruptive bar noise.
Rooms at Hotel Real del Sur are spacious and well-kept with many guests enjoying the comfort provided. However, maintenance issues such as non-functional air conditioning, outdated furniture and cleanliness concerns are areas needing attention. While some find the beds comfortable and conducive to rest, others experience discomfort and issues with bedding quality.
Cleanliness is another mixed aspect. Many guests are impressed by the clean and tidy rooms and common areas with high standards in certain spots. Nonetheless, issues like dirty carpets, mold in bathrooms and inconsistent cleaning practices indicate room for improvement.
The staff receives generally positive reviews for their friendliness and professionalism, especially the bellboys and restaurant staff. The reception, however, does show some deficiencies in attentiveness and attitude, suggesting a need for consistency in service quality.
For internet connectivity, experiences vary widely. Some areas have strong WiFi signals, but many guests report slow and unstable connections, particularly in rooms. This poses challenges for those requiring reliable internet access.
Free valet parking is another appreciated service at the hotel. Though the parking fee is noted to be on the high side, guests find the facilities satisfactory and useful during their stay.
Hotel Real del Sur is recognized as a family-friendly place with spacious rooms suitable for family stays. However, noise issues, particularly from children and night activities, could affect those seeking a quiet environment.
The lively nightlife scene around the hotel adds a vibrant atmosphere but can be disruptive to guests looking for tranquility. Persistent noise from nearby bars and club events, especially on weekends, is a common complaint.
In terms of bed comfort, reviews are divided with many guests finding them comfortable while others cite issues with mattress hardness and uncomfortable pillows.
Hotel Real del Sur presents itself as an affordable option, offering good value for money. Yet, debates persist about its four-star rating with some noting a lack of certain amenities and services expected of such a classification.
For business travelers, the hotel is ideal due to its location and dedicated business facilities, including in-room desks. The quiet atmosphere supports productivity and restful stays, making it an attractive choice for corporate guests.
Overall, Hotel Real del Sur combines a favorable location and comprehensive service offerings, making it a reliable choice for diverse travelers, despite areas needing enhancement in food quality, room maintenance and WiFi connectivity.
Categories
The hotel's breakfast offerings receive mixed feedback. Guests commend the good portions, flavor and reasonable pricing of the continental and Mexican buffet breakfasts. The staff's friendliness enhances the overall dining experience. However, improvements are necessary as critiques highlight limited options, cold food and unclear inclusions, affecting overall satisfaction.
Dinner reviews also reflect a mix of positive and negative experiences. Guests appreciate the delicious and well-cooked meals with some finding the restaurant a highlight of their stay. Friendly restaurant and bar service is frequently noted. However, inconsistencies in food quality, presentation and pricing are common, along with slow room service and disruptive bar noise.
Rooms at Hotel Real del Sur are spacious and well-kept with many guests enjoying the comfort provided. However, maintenance issues such as non-functional air conditioning, outdated furniture and cleanliness concerns are areas needing attention. While some find the beds comfortable and conducive to rest, others experience discomfort and issues with bedding quality.
Cleanliness is another mixed aspect. Many guests are impressed by the clean and tidy rooms and common areas with high standards in certain spots. Nonetheless, issues like dirty carpets, mold in bathrooms and inconsistent cleaning practices indicate room for improvement.
The staff receives generally positive reviews for their friendliness and professionalism, especially the bellboys and restaurant staff. The reception, however, does show some deficiencies in attentiveness and attitude, suggesting a need for consistency in service quality.
For internet connectivity, experiences vary widely. Some areas have strong WiFi signals, but many guests report slow and unstable connections, particularly in rooms. This poses challenges for those requiring reliable internet access.
Free valet parking is another appreciated service at the hotel. Though the parking fee is noted to be on the high side, guests find the facilities satisfactory and useful during their stay.
Hotel Real del Sur is recognized as a family-friendly place with spacious rooms suitable for family stays. However, noise issues, particularly from children and night activities, could affect those seeking a quiet environment.
The lively nightlife scene around the hotel adds a vibrant atmosphere but can be disruptive to guests looking for tranquility. Persistent noise from nearby bars and club events, especially on weekends, is a common complaint.
In terms of bed comfort, reviews are divided with many guests finding them comfortable while others cite issues with mattress hardness and uncomfortable pillows.
Hotel Real del Sur presents itself as an affordable option, offering good value for money. Yet, debates persist about its four-star rating with some noting a lack of certain amenities and services expected of such a classification.
For business travelers, the hotel is ideal due to its location and dedicated business facilities, including in-room desks. The quiet atmosphere supports productivity and restful stays, making it an attractive choice for corporate guests.
Overall, Hotel Real del Sur combines a favorable location and comprehensive service offerings, making it a reliable choice for diverse travelers, despite areas needing enhancement in food quality, room maintenance and WiFi connectivity.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
Hotel Real del Sur is highly praised for its strategic and accessible location, particularly for those with activities and events in the southern part of Mexico City. Guests consistently highlight its proximity to key destinations such as the Azteca Stadium, Coyoacán, Taxqueña and various medical facilities, including the cancer hospital FUCAM. The hotel's positioning is advantageous for easy access to public transportation, shopping centers and local amenities, making it ideal for both business and leisure travelers. Reviewers also note the convenience for those attending events with many appreciating the tranquility and safety of the area despite its central location. In summary, the favorable location of Hotel Real del Sur, combined with positive feedback on staff attentiveness and room comfort, ensures a suitable stay for various purposes in Mexico City's southern zone.
Hotel Real del Sur's breakfast offerings have garnered mixed reviews from guests. On the positive side, the continental and buffet breakfasts are praised for their good portions, flavor and fair price. The Mexican buffet breakfast is noted for its good service, variety and reasonable cost. Additionally, the friendly staff enhances the dining experience.
However, several critiques highlight the need for improvement. Many guests found the breakfast options limited, basic and lacking in variety. Instances of cold and tasteless food were reported, along with long waiting times for service. Some guests were dissatisfied with the clarity about the included breakfast, facing unexpected charges or receiving insufficient portions. Complaints also mentioned slow service and a disappointing American breakfast.
Overall, while certain aspects of breakfast at Hotel Real del Sur are commendable, there is significant room for improvement, particularly in terms of variety, service speed and clarity regarding included meals.
Hotel Real del Sur offers a mixed dining experience according to guest reviews. On the positive side, many guests have enjoyed delicious and well-cooked dinners with some highlighting the restaurant as one of their favorite parts of their stay. The continental breakfast has also received good feedback and both the restaurant and bar have been praised for their friendly service.
However, there are notable areas for improvement. Several reviews mention that the food was not up to par with descriptions of dishes being unpleasant, poorly presented and even raw in some cases. Guests have also noted issues with the cost of food not matching its quality with high prices for meals that were described as flavorless, cold and reheated.
Room service experiences have been inconsistent with some guests highlighting delicious meals, while others reported issues such as slow service and food left unattended for long periods. Additionally, the restaurant's limited menu and the loud music from the bar disrupting rest were points of concern.
Overall, while the friendly service and certain dishes have garnered praise, Hotel Real del Sur could benefit from addressing the inconsistencies in food quality, presentation and pricing to enhance the dining experience for guests.
Hotel Real del Sur offers a mixed experience for guests, particularly concerning its rooms. On the positive side, many guests rave about the spaciousness and cleanliness of the rooms, noting that they are comfortable and well-appointed with essentials like desks and safe boxes. The sizable rooms often provide a good environment for relaxation and work and the hotel also offers reliable room service.
However, there are significant areas that require attention. Maintenance issues are frequently mentioned, including non-functional air conditioning, broken furniture and worn-out carpets. Guests have also noted unpleasant smells, likely from dampness or cigarette smoke and some rooms appear to have outdated or damaged amenities.
Comfort-wise, feedback varies with some guests finding the beds and pillows uncomfortable and others appreciating the overall room setup. The cleanliness of the rooms is another point of contention; while some guests find them immaculate, others report instances of dirt, dust and unclean bathrooms.
In conclusion, while the spacious and often comfortable rooms of Hotel Real del Sur have their appealing aspects, potential guests should be aware of the maintenance and cleanliness issues that some may find off-putting.
Hotel Real del Sur offers mixed reviews when it comes to the comfort and quality of their beds. Many guests found the beds to be very comfortable, highlighting the soothing rest they experienced and praising the spaciousness of both the beds and the rooms. Additionally, the sense of cleanliness and freshness in the sleeping areas was appreciated by many visitors.
However, some guests reported dissatisfaction with certain aspects. For instance, a number did not find the beds comfortable, mentioning issues such as hard mattresses and uncomfortable pillows that were either too thick or too high. There were also occasional remarks about blankets not being in good condition and sheets being broken or not changed promptly.
Overall, while a significant number of guests enjoyed their stay due to the comfort of the beds, others believe there is room for improvement in terms of bed quality and cleanliness.
Hotel Real del Sur exhibits a mixed bag of experiences when it comes to cleanliness. On a positive note, many guests appreciate the hotel's spacious, clean rooms and overall tidiness, highlighting clean and comfortable facilities and very high standards in some areas, including well-maintained amenities and spotless common areas like the lobby. The food quality and room service have also garnered praise.
However, there's a recurring theme of neglect and areas needing improvement. Numerous reviews mention issues with cleanliness that range from dirty carpets and worn-out furnishings to rooms that weren't adequately cleaned upon arrival. Some guests encountered problems such as bad smells, dusty environments, stained carpets, mold in bathrooms and torn sheets, indicating inconsistent cleaning practices and a general need for renovation.
Despite the clean areas and some positive experiences, it's clear that maintaining consistent cleanliness throughout the entire hotel is an area where Hotel Real del Sur could improve significantly.
Hotel Real del Sur boasts a staff that is frequently praised for its friendliness and professionalism with many guests noting the attentiveness and kindness displayed by employees throughout their stay. The bellboys and valet staff, in particular, receive high marks for their welcoming and efficient service. The restaurant staff, including waiters and bartenders, are also well-regarded for maintaining order and providing excellent service.
However, guest feedback does highlight some inconsistencies, especially concerning the reception staff. Several reviews mention rude and apathetic attitudes, slow service and a general lack of attentiveness at the front desk. This contrast between the outstanding service in other departments and the less satisfactory experience at reception suggests an area in need of improvement.
On the whole, the friendly and supportive nature of most staff members at Hotel Real del Sur contributes significantly to the positive experiences reported by guests. Despite some issues with reception, the hotel's team is largely seen as dedicated and attentive, enhancing the overall comfort and enjoyment of their stay.
Hotel Real del Sur offers a mixed experience when it comes to internet connectivity. While there are some spots within the hotel where the WiFi signal is strong and satisfactory, many guests have noted significant issues with internet access, especially in the rooms. There are reports of the WiFi being unstable and slow with some areas of the hotel having no internet at all. Some guests have also faced challenges with the WiFi network not connecting or the signal being too weak to be useful. Additionally, there were instances where necessary information, such as the WiFi password, was not provided, further hindering internet access. Overall, while there are pockets of reliable connectivity, the hotel's internet service leaves much to be desired and may be inconvenient for guests relying on stable internet access.
Hotel Real del Sur offers a convenient valet parking service and its own parking space, appreciated by guests for its availability. Many reviews highlighted the nice facilities and the parking as notable aspects of the hotel. While some mentioned that the parking lot service could be slow due to the attendant managing multiple tasks, others noted that the parking fee, though on the higher side, is justified. Overall, the hotel's parking facilities meet guests' needs, contributing positively to their stay experience.
Hotel Real del Sur offers a family-friendly atmosphere that many guests appreciate. The hotel is clean, safe and maintains a welcoming environment, making it comfortable for families visiting loved ones in the area. The rooms are specifically noted to be suitable for family stays. However, there are some concerns about noise control with reports of children making noise until late at night, which might detract from the overall family experience. While the hotel is generally reviewed positively for family stays, this noise issue suggests it may cater better to large family gatherings than to those seeking a more peaceful family vacation. For couples or families looking for a quiet getaway, it may not be the ideal choice.
'Hotel Real del Sur' is situated in a lively area with an active nightlife scene. Guests frequently mention the bustling atmosphere created by the nearby bars and nightclubs. While some visitors appreciated the vibrant energy and were not disturbed by it, others highlighted the persistent noise, particularly from the bar's music that played late into the night. This music and the nightclub events, especially on weekends, have been noted as disruptive for those seeking a quiet stay. The overall consensus points to a colorful but noisy nightlife scenario around the hotel, which could affect the tranquility of one's stay.
Hotel Real del Sur receives mixed reviews with many guests appreciating its good quality-price ratio and excellent value for money. The hotel serves as a good place to rest with generally good service aligned with its four-star rating. However, there are some opinions that question its classification as a four-star establishment, suggesting that the hotel falls short of the category it claims to be. Although some guests find it exceptional, others feel it lacks certain amenities and services expected from a four-star hotel. Additionally, there are comments hinting that the ambiance might be reminiscent of a nightclub, which could detract from the traditional hotel experience sought by some travelers.
Hotel Real del Sur, located conveniently close to Taxqueña and Coyoacan, is described as an excellent choice for business travelers seeking a hotel tailored to their needs. The location is particularly advantageous for work purposes, making it a popular option among professionals. The hotel offers dedicated business facilities and travel incentives that enhance its appeal for corporate stays. A workplace desk in each room provides a comfortable environment for work, allowing guests to stay productive without having to leave their rooms. Moreover, the hotel maintains a quiet atmosphere, ensuring that business guests can rest without disturbance, making it a highly recommended option for travelers with work commitments.
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Location
Breakfast
However, several critiques highlight the need for improvement. Many guests found the breakfast options limited, basic and lacking in variety. Instances of cold and tasteless food were reported, along with long waiting times for service. Some guests were dissatisfied with the clarity about the included breakfast, facing unexpected charges or receiving insufficient portions. Complaints also mentioned slow service and a disappointing American breakfast.
Overall, while certain aspects of breakfast at Hotel Real del Sur are commendable, there is significant room for improvement, particularly in terms of variety, service speed and clarity regarding included meals.
Dinner
However, there are notable areas for improvement. Several reviews mention that the food was not up to par with descriptions of dishes being unpleasant, poorly presented and even raw in some cases. Guests have also noted issues with the cost of food not matching its quality with high prices for meals that were described as flavorless, cold and reheated.
Room service experiences have been inconsistent with some guests highlighting delicious meals, while others reported issues such as slow service and food left unattended for long periods. Additionally, the restaurant's limited menu and the loud music from the bar disrupting rest were points of concern.
Overall, while the friendly service and certain dishes have garnered praise, Hotel Real del Sur could benefit from addressing the inconsistencies in food quality, presentation and pricing to enhance the dining experience for guests.
Rooms
However, there are significant areas that require attention. Maintenance issues are frequently mentioned, including non-functional air conditioning, broken furniture and worn-out carpets. Guests have also noted unpleasant smells, likely from dampness or cigarette smoke and some rooms appear to have outdated or damaged amenities.
Comfort-wise, feedback varies with some guests finding the beds and pillows uncomfortable and others appreciating the overall room setup. The cleanliness of the rooms is another point of contention; while some guests find them immaculate, others report instances of dirt, dust and unclean bathrooms.
In conclusion, while the spacious and often comfortable rooms of Hotel Real del Sur have their appealing aspects, potential guests should be aware of the maintenance and cleanliness issues that some may find off-putting.
Beds
However, some guests reported dissatisfaction with certain aspects. For instance, a number did not find the beds comfortable, mentioning issues such as hard mattresses and uncomfortable pillows that were either too thick or too high. There were also occasional remarks about blankets not being in good condition and sheets being broken or not changed promptly.
Overall, while a significant number of guests enjoyed their stay due to the comfort of the beds, others believe there is room for improvement in terms of bed quality and cleanliness.
Cleanliness
However, there's a recurring theme of neglect and areas needing improvement. Numerous reviews mention issues with cleanliness that range from dirty carpets and worn-out furnishings to rooms that weren't adequately cleaned upon arrival. Some guests encountered problems such as bad smells, dusty environments, stained carpets, mold in bathrooms and torn sheets, indicating inconsistent cleaning practices and a general need for renovation.
Despite the clean areas and some positive experiences, it's clear that maintaining consistent cleanliness throughout the entire hotel is an area where Hotel Real del Sur could improve significantly.
Staff
However, guest feedback does highlight some inconsistencies, especially concerning the reception staff. Several reviews mention rude and apathetic attitudes, slow service and a general lack of attentiveness at the front desk. This contrast between the outstanding service in other departments and the less satisfactory experience at reception suggests an area in need of improvement.
On the whole, the friendly and supportive nature of most staff members at Hotel Real del Sur contributes significantly to the positive experiences reported by guests. Despite some issues with reception, the hotel's team is largely seen as dedicated and attentive, enhancing the overall comfort and enjoyment of their stay.
Wi-Fi
Parking
Family
Nightlife
4 Star
Business
No, Hotel Real del Sur doesn't have any pool.
Yes, a spa is available at Hotel Real del Sur.
No, Hotel Real del Sur doesn't allow dogs.
Yes, parking facilities are available at Hotel Real del Sur.
No, Hotel Real del Sur doesn't have a gym.
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