Hyatt House Mexico City Santa Fe
Mexico City
19.35809200,
-99.28306400
,
Prol Vasco De Quiroga 4001 Santa Fe Cuajimalpa
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Summary of reviewsHyatt House Mexico City Santa Fe enjoys a notable reputation for its exceptional location in one of Mexico City's bustling neighborhoods, providing easy access to the Santa Fe shopping center and a direct connection to ABC Hospital Santa Fe, making it an ideal option for both shoppers and those with medical appointments. Guests laud the hotel for its cleanliness, comfort, appealing rooms and high-quality service with stunning views of the Santa Fe area enhancing their stay.
Breakfast at the hotel is frequently described as exquisite and delicious, offering a wide variety of high-quality options that cater to many tastes. The breakfast buffet and the attentive service from staff receive consistent commendations, though there are occasional notes on the need for more variety or the presence of basic items. Overall, the provided breakfast is a standout feature for most guests, beginning their day on a high note.
The spacious and comfortable rooms contribute significantly to the hotel’s appeal with elegant designs and well-thought-out amenities, including kitchenettes that make the rooms feel homely. The beds are particularly noted for their exceptional comfort, ensuring a restful experience. The privacy and cleanliness of the rooms, alongside amenities like balconies and thoughtfully placed accessibility rooms, create a welcoming and enjoyable stay.
Cleanliness is another strong point for the hotel with guests frequently highlighting the immaculate condition of the facilities, rooms and equipment. Though isolated comments about areas needing more attention are noted, the overall impression is of a meticulously maintained environment that fosters a comfortable and hygienic stay.
The staff at Hyatt House Mexico City Santa Fe is described as exceptionally kind, attentive and professional. Special mentions for the front desk personnel underscore the team's dedication to excellent service. The security personnel and waiters also contribute to a secure and welcoming atmosphere. The hotel's pet-friendly policy adds an extra layer of comfort for guests traveling with pets.
The rooftop pool, despite receiving praise for its warm and enjoyable temperature, features varied guest experiences regarding water temperature and cleanliness. Some cited issues such as the pool being extremely cold or not ready on time. Additionally, the pool area’s cleanliness and the lack of room service affected the overall convenience for some guests.
However, the comfort of the beds at Hyatt House Mexico City Santa Fe remains a highlight, frequently described as large, super comfortable and essential for a restful stay. Overall, the hotel maintains a high standard in providing comfortable accommodations that contribute positively to the guest experience.
Categories
Breakfast at the hotel is frequently described as exquisite and delicious, offering a wide variety of high-quality options that cater to many tastes. The breakfast buffet and the attentive service from staff receive consistent commendations, though there are occasional notes on the need for more variety or the presence of basic items. Overall, the provided breakfast is a standout feature for most guests, beginning their day on a high note.
The spacious and comfortable rooms contribute significantly to the hotel’s appeal with elegant designs and well-thought-out amenities, including kitchenettes that make the rooms feel homely. The beds are particularly noted for their exceptional comfort, ensuring a restful experience. The privacy and cleanliness of the rooms, alongside amenities like balconies and thoughtfully placed accessibility rooms, create a welcoming and enjoyable stay.
Cleanliness is another strong point for the hotel with guests frequently highlighting the immaculate condition of the facilities, rooms and equipment. Though isolated comments about areas needing more attention are noted, the overall impression is of a meticulously maintained environment that fosters a comfortable and hygienic stay.
The staff at Hyatt House Mexico City Santa Fe is described as exceptionally kind, attentive and professional. Special mentions for the front desk personnel underscore the team's dedication to excellent service. The security personnel and waiters also contribute to a secure and welcoming atmosphere. The hotel's pet-friendly policy adds an extra layer of comfort for guests traveling with pets.
The rooftop pool, despite receiving praise for its warm and enjoyable temperature, features varied guest experiences regarding water temperature and cleanliness. Some cited issues such as the pool being extremely cold or not ready on time. Additionally, the pool area’s cleanliness and the lack of room service affected the overall convenience for some guests.
However, the comfort of the beds at Hyatt House Mexico City Santa Fe remains a highlight, frequently described as large, super comfortable and essential for a restful stay. Overall, the hotel maintains a high standard in providing comfortable accommodations that contribute positively to the guest experience.
Family Friendly Hotel
This hotel offers spacious suites with kitchen facilities, making it ideal for families who prefer self-catering options. It provides a comfortable and convenient stay for longer family trips.
Business Hotel
Located in Santa Fe, this hotel offers extended-stay accommodations with business facilities. It includes meeting rooms, business services, and comfortable suites for longer stays.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in one of Mexico City's vibrant neighborhoods, Hyatt House Mexico City Santa Fe boasts a prime location highly acclaimed by guests. Positioned conveniently close to the Santa Fe shopping center, it offers easy access to retail therapy and dining options. A significant draw is its direct connection to ABC Hospital Santa Fe, making it an ideal choice for those with medical appointments. Guests consistently praise the hotel's cleanliness and comfort, mentioning the appealing rooms and high-quality service. The stunning views of the Santa Fe area add to the overall positive experience. In summary, Hyatt House Mexico City Santa Fe stands out for its superb location, particularly for hospital visits, shopping and enjoying the surrounding neighborhood's amenities.
The breakfast experience at Hyatt House Mexico City Santa Fe generally receives high praise from guests. Highlighted by descriptors such as exquisite, excellent and delicious, the breakfast offers a wide variety of food that caters to many tastes. Guests consistently mention the excellent and very good quality of the breakfast with many appreciating the buffet's completeness and the attentive service provided by the staff. Several reviews emphasize the breakfast as a standout feature with flavors and options that make it a memorable start to the day.
However, not all feedback is glowing. A few guests noted that the breakfast could be more varied, while some pointed out issues such as basic offerings, missing items and in one instance, expired foods. Despite these occasional criticisms, the majority of reviews highlight a positive experience with descriptions like "perfect," "really good," and "very delicious."
Overall, the breakfast at Hyatt House Mexico City Santa Fe is well-regarded for its variety, quality and the attentive service of the staff, although there are a few areas identified for improvement.
The rooms at Hyatt House Mexico City Santa Fe receive praise for their spaciousness and comfort with many reviewers noting their large size and well-thought-out amenities. Guests appreciate the elegant design and the presence of a kitchenette, making the rooms feel like a home away from home. The beds are particularly highlighted for their comfort and the privacy and cleanliness of the rooms are consistently mentioned. The suites are also noted for their impressive amplitude, providing a pleasant and restful experience. Rooms with balconies offer a nice touch and the city views from the windows add to the overall appeal. Accessibility is considered with rooms for people with reduced mobility thoughtfully placed at the end of the hallway. Overall, the rooms are well-equipped, beautifully maintained and provide a comfortable and enjoyable stay.
Guests at Hyatt House Mexico City Santa Fe consistently praise the beds for their exceptional comfort. Descriptions such as delightful, deliciously comfortable and fantastic are common, highlighting a positive consensus. The beds are frequently noted to be large and super comfortable with many reviews emphasizing how essential this comfort is for a restful stay. Despite one mention of a worn-out mattress, the overwhelmingly positive remarks about the comfortable rooms and beds indicate that the hotel maintains a high standard in this area.
Hyatt House Mexico City Santa Fe garners positive remarks regarding its cleanliness from many guests. The general consensus is that the hotel is very clean, tidy and well-maintained, leading to a comfortable and pleasant stay. Guests repeatedly emphasize the cleanliness of the facilities, rooms and equipment. Specific mentions highlight the quality and completeness of the amenities provided, as well as the good condition of the rooms and the thoroughness of the cleaning.
Though there are a few mentions of areas that could benefit from more attention, such as the musty smell in some parts, a long-unwashed terrace and mold in the shower area, these appear to be exceptions rather than the norm. Most reviewers find the hotel's cleanliness to be excellent overall, supported by good service from the front desk and staff. The establishment stands out for its meticulous attention to maintaining a clean and comfortable environment, ensuring guests can expect a tidy and hygienic stay.
When it comes to Hyatt House Mexico City Santa Fe, the staff clearly stands out for their exceptional service and friendliness. Guests frequently praised the team for being extremely kind and attentive, consistently meeting needs with a high level of professionalism. The front desk personnel, particularly Margarita Felix and Graciela, received special mentions for their excellent customer service, addressing all questions and concerns thoroughly.
The hotel's security personnel and waiters also garnered compliments for their attentiveness and kindness, contributing to a secure and welcoming environment. The pet-friendly attitude of the staff is another plus, ensuring that all guests, including furry companions, feel at home.
Overall, the staff at Hyatt House Mexico City Santa Fe is described as wonderfully helpful, consistently providing excellent service and creating a hospitable atmosphere that enhances the overall guest experience.
Many guests praise the rooftop pool at Hyatt House Mexico City Santa Fe for its warm and enjoyable temperature with some describing the pool temperature as excellent. However, experiences with the water temperature vary, as several reviews mention the pool being extremely cold or not heated at all. Some guests note that the pool area could benefit from more diligent cleaning and that the pool is somewhat small for the number of guests. Additionally, there are comments about the pool not being ready at scheduled times and the food at the pool needing improvement. Guests should also be aware that room service isn't available, which may affect overall convenience.
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Location
Breakfast
However, not all feedback is glowing. A few guests noted that the breakfast could be more varied, while some pointed out issues such as basic offerings, missing items and in one instance, expired foods. Despite these occasional criticisms, the majority of reviews highlight a positive experience with descriptions like "perfect," "really good," and "very delicious."
Overall, the breakfast at Hyatt House Mexico City Santa Fe is well-regarded for its variety, quality and the attentive service of the staff, although there are a few areas identified for improvement.
Rooms
Beds
Cleanliness
Though there are a few mentions of areas that could benefit from more attention, such as the musty smell in some parts, a long-unwashed terrace and mold in the shower area, these appear to be exceptions rather than the norm. Most reviewers find the hotel's cleanliness to be excellent overall, supported by good service from the front desk and staff. The establishment stands out for its meticulous attention to maintaining a clean and comfortable environment, ensuring guests can expect a tidy and hygienic stay.
Staff
The hotel's security personnel and waiters also garnered compliments for their attentiveness and kindness, contributing to a secure and welcoming environment. The pet-friendly attitude of the staff is another plus, ensuring that all guests, including furry companions, feel at home.
Overall, the staff at Hyatt House Mexico City Santa Fe is described as wonderfully helpful, consistently providing excellent service and creating a hospitable atmosphere that enhances the overall guest experience.
Pool
Yes, Hyatt House Mexico City Santa Fe has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hyatt House Mexico City Santa Fe.
Yes, Hyatt House Mexico City Santa Fe welcomes dogs.
No, parking facilities aren't available at Hyatt House Mexico City Santa Fe.
Yes, Hyatt House Mexico City Santa Fe has a gym.
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