LaiLa Hotel CDMX Reforma
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Summary of reviewsLaiLa Hotel CDMX Reforma garners considerable acclaim for its prime location and value for money, making it a standout choice for travelers exploring Mexico City. Situated centrally, the hotel offers easy access to notable attractions like Paseo de la Reforma, the Angel of Independence and Chapultepec Forest. The neighborhood is vibrant with an array of restaurants, bars and cafes within walking distance and excellent connectivity to public transportation enhances convenience.
Guests consistently praise the hotel's cleanliness, modern amenities and comfort. The rooms are meticulously maintained, featuring comfortable beds, complimentary water, coffee makers and good shower pressure. Although a few guests experience minor issues with noise and room size, the general sentiment is positive with many appreciating the bright interiors and beautiful views from the higher floors.
The hotel staff receives high marks for their friendliness and attentiveness. Reviews often highlight the exceptional customer service, particularly noting the bilingual reception staff's courteousness and helpfulness. Special mentions for individuals like Mr. Geronimo and Antonio Rosales underscore the personal attention guests receive.
The dining experience at LaiLa Hotel is generally well-received, especially the à la carte options, though the breakfast buffet receives mixed reviews. Some guests find the breakfast delicious and abundant, while others critique the variety and cost. The dinner service is praised, but some guests prefer exploring nearby dining options.
WiFi at the hotel is reliable and fast, though there are occasional reports of weak signals in certain rooms. The gym, while appreciated for its "sky gym" concept, could benefit from updated equipment and a larger space.
For families, the hotel proves to be a good choice, thanks to its strategic location and practical amenities. However, some guests find the room size less ideal for larger families. Business travelers find LaiLa Hotel accommodating with its meeting rooms, business center and efficient customer service tailored to professional needs.
Overall, LaiLa Hotel CDMX Reforma is commended for its cleanliness, friendly staff and unparalleled location, providing a comfortable and accessible stay for both leisure and business travelers.
Categories
Guests consistently praise the hotel's cleanliness, modern amenities and comfort. The rooms are meticulously maintained, featuring comfortable beds, complimentary water, coffee makers and good shower pressure. Although a few guests experience minor issues with noise and room size, the general sentiment is positive with many appreciating the bright interiors and beautiful views from the higher floors.
The hotel staff receives high marks for their friendliness and attentiveness. Reviews often highlight the exceptional customer service, particularly noting the bilingual reception staff's courteousness and helpfulness. Special mentions for individuals like Mr. Geronimo and Antonio Rosales underscore the personal attention guests receive.
The dining experience at LaiLa Hotel is generally well-received, especially the à la carte options, though the breakfast buffet receives mixed reviews. Some guests find the breakfast delicious and abundant, while others critique the variety and cost. The dinner service is praised, but some guests prefer exploring nearby dining options.
WiFi at the hotel is reliable and fast, though there are occasional reports of weak signals in certain rooms. The gym, while appreciated for its "sky gym" concept, could benefit from updated equipment and a larger space.
For families, the hotel proves to be a good choice, thanks to its strategic location and practical amenities. However, some guests find the room size less ideal for larger families. Business travelers find LaiLa Hotel accommodating with its meeting rooms, business center and efficient customer service tailored to professional needs.
Overall, LaiLa Hotel CDMX Reforma is commended for its cleanliness, friendly staff and unparalleled location, providing a comfortable and accessible stay for both leisure and business travelers.
Dog Friendly Hotel
LaiLa Hotel CDMX is tagged as pet-friendly.
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
LaiLa Hotel CDMX Reforma consistently receives high praise for its exceptional location. Nestled in a central and safe area of Mexico City, the hotel is an ideal hub for exploring the city. Guests frequently highlight its proximity to popular attractions like Paseo de la Reforma, the Angel of Independence and Chapultepec Forest, making it convenient for both sightseeing and business purposes.
The surrounding neighborhood offers a vibrant array of restaurants, bars and cafes, ensuring that guests have plenty of dining options within walking distance. Additionally, the hotel is well-connected with easy access to public transportation such as the Metrobus and metro, further enhancing its appeal for those looking to navigate the city efficiently.
Beyond its prime location, the hotel is noted for its cleanliness and comfort, providing a modern and functional stay for travelers. The friendly and attentive staff also contribute positively to the guest experience, ensuring a welcoming atmosphere.
Overall, LaiLa Hotel CDMX Reforma stands out as a convenient and accessible choice for visitors wanting a comfortable stay in the heart of Mexico City, paired with the best value for money and unparalleled access to the city's key attractions and amenities.
The breakfast offerings at LaiLa Hotel CDMX Reforma have received mixed feedback from guests. The positive highlights include phrases like very good, delicious, excellent, fresh and complete, suggesting that many guests found the breakfast enjoyable and satisfying. The breakfast buffet met the expectations of some guests and was described as abundant and very rich. Some guests also appreciated the breakfast service and the good quality food, finding it operating at a satisfactory standard and providing a great start to the day.
However, several reviews noted a lack of variety and found it lacking in innovation. Critics pointed out that the buffet is meager with limited options and poor-quality elements such as canned juices and minimal dish selection. The variety was consistently mentioned as an area needing improvement with some even describing the breakfast experience as very bad or disgusting. The cost of breakfast was another point of contention with multiple reviewers finding it expensive given the limited offerings and quality.
While there are evidently some strong suits to the breakfast experience at LaiLa Hotel, such as taste and service, the areas needing attention include offering a wider variety, improving the quality of some items and reconsidering the pricing strategy to better match the value provided.
LaiLa Hotel CDMX Reforma offers guests the convenience of enjoying breakfast, lunch and dinner within the premises. The food at the hotel's restaurant often garners positive remarks with several guests highlighting the delicious dishes and good service. The à la carte options in particular are praised for their quality.
Despite the general satisfaction, some guests suggest that the food offerings could benefit from improvements, as a few found the restaurant's fare acceptable but not exceptional. The breakfast buffet also receives mixed reviews regarding its comprehensiveness.
For those eager to explore, the surrounding area is replete with a variety of excellent dining options. Numerous nearby restaurants, including steakhouses and establishments with diverse specialties, provide ample alternatives. This rich culinary landscape outside the hotel is preferred by some guests for their dining experiences.
The hotel staff is noted for their friendliness and accommodation, especially in handling meal requests for late arrivals, ensuring a seamless experience even for those checking in at odd hours. Overall, while there are minor suggestions for enhancement, LaiLa Hotel CDMX Reforma's dining services and its supportive staff contribute positively to guests' stays.
LaiLa Hotel CDMX Reforma boasts comfortable and clean rooms, often receiving praise for their cozy beds and modern amenities. Guests appreciate the functional and renovated spaces, ensuring a pleasant stay with bright and inviting interiors. Although some rooms are smaller in size, they are well-equipped, featuring complimentary water, coffee makers and good shower pressure, a notable advantage in Mexico.
The central location of the hotel adds to its appeal, making it a convenient base for exploring the city. Rooms are well-maintained with many noting their spotless condition and adequate distribution. However, soundproofing can be an issue, especially in rooms near the elevators or corridors and some guests have experienced noise-related disturbances.
Despite the occasional issues with lighting, ventilation or air conditioning, the overall sentiment is positive with guests valuing the cleanliness, comfort and good room service. The beautiful views from the higher floors and the exceptional comfort provided by the rooms make LaiLa Hotel CDMX Reforma a well-regarded choice for visitors to Mexico City.
LaiLa Hotel CDMX Reforma excels in providing an exceptionally comfortable sleeping experience, as evidenced by guest reviews that frequently highlight the comfort of the beds and pillows. The hotel rooms are noted for their super comfortable beds with many guests praising the very comfortable mattresses that contribute to a restful night's sleep. The beds come with plenty of pillows, adding to the overall sense of comfort and making for a pleasant sleeping environment. Additionally, the cleanliness of the beds and the quality of the linens further enhance the comfort level. While a few guests mentioned that some beds were slightly uncomfortable or on the firmer side, the general consensus is overwhelmingly positive with many describing the beds as both stable and divine. The combination of comfortable beds and convenient location makes LaiLa Hotel CDMX Reforma a desirable choice for travelers looking for a good night's rest.
LaiLa Hotel CDMX Reforma stands out for its strong emphasis on cleanliness, consistently reflected in guest reviews. Guests often describe the rooms as clean and comfortable with many highlighting the immaculate condition and beautiful decor. The hotel’s housekeeping staff receives praise for their thorough and efficient daily cleaning, ensuring that rooms are kept spotless and fresh bedding and towels are regularly provided. While there are occasional mentions of cleaning being done later in the day and a few isolated incidents of less-than-perfect bathroom cleanliness, overall, the feedback on room hygiene is overwhelmingly positive. The hotel's public spaces are also noted to be clean and well-maintained, adding to the pleasant and inviting atmosphere. Combined with its excellent location and friendly staff, LaiLa Hotel CDMX Reforma offers a comfortable stay for those who prioritize a clean environment.
The staff at LaiLa Hotel CDMX Reforma receive high praise from guests for their exceptional service and professionalism. Guests consistently describe them as friendly, kind and immensely attentive with a notable ability to communicate effectively due to their bilingual skills. The reception team stands out for their courteousness and helpfulness, ensuring a warm welcome and a smooth check-in experience. Both the cleaning and maintenance staff are recognized for their diligence in keeping the facility tidy and comfortable.
Restaurant and concierge services also garner positive feedback for their willingness to assist and provide excellent service. Special mentions frequently highlight individuals like Mr. Geronimo and Antonio Rosales for going above and beyond in their roles, enhancing the overall guest experience. Despite a few isolated mentions of less warm reception interactions and high parking charges, the overarching sentiment is one of exceptional customer service with the team at LaiLa Hotel seen as a major asset to the establishment.
The LaiLa Hotel CDMX Reforma offers guests a good value for money with functional amenities alongside a desirable location. Guests consistently found the wifi to be reliable and easy to connect to with many noting very good and even wicked fast internet. The hotel's big lobby and shared restaurant space are additional conveniences. However, there are occasional mentions of weak wifi signals in certain rooms. Overall, the hotel's internet provision is generally seen as a positive aspect for visitors.
The gym at LaiLa Hotel CDMX Reforma receives mixed feedback from guests. Many appreciate the "sky gym" concept and a good number of reviews describe the facility as "very good." However, there are notable areas for improvement. Some guests mention that the gym is not well equipped with outdated and rusty machines and a limited selection of free weights. Additionally, a few find the gym space to be quite small. Despite these drawbacks, it remains a convenient amenity within the hotel.
LaiLa Hotel CDMX Reforma is highlighted as a family-friendly destination with a strategic location, making it convenient for family trips. The proximity to notable sites such as Chapultepec Forest, the Angel of Independence and Diana the Huntress adds to its appeal with the option to explore the city via easy access to tour buses.
Guest reviews frequently mention that the hotel offers very good attention and practical amenities suitable for families. The property is clean and situated in a vibrant area with numerous attractions nearby.
However, it's worth noting that some guests found the room size inadequate for larger families or those with specific accessibility needs. Despite this, the overall consensus is that LaiLa Hotel CDMX Reforma is a very good choice for budget-conscious families, making it a commendable option for a pleasant family stay in Mexico City.
Located in the vibrant heart of Mexico City, LaiLa Hotel CDMX Reforma enjoys a prime location close to various bars, excellent restaurants and popular tourist spots. Guests find the area ideal for going out with a high concentration of eateries and bars just steps away from the bustling Av. Reforma. The hotel offers the convenience of having numerous dining and entertainment options within walking distance, making it a perfect choice for those keen on exploring the city's nightlife. Although the surroundings are lively, the tranquility of the hotel provides a comfortable retreat for families and solo travelers alike.
LaiLa Hotel CDMX Reforma offers a delightful stay with commendable value for money, making it a strong contender for almost four stars. Guests appreciate the cleanliness and comfort provided, especially noting the abundance of very comfortable pillows on the beds. The hotel's service stands out with friendly staff delivering a level of hospitality akin to that of a 5-star establishment. Families will find the breakfast offerings satisfactory, particularly if included in the reservation. Additionally, the hotel's location is highly praised, enhancing its appeal as an excellent choice for travelers. While some may argue that it doesn't fully meet the 4-star criteria, its good quality, cleanliness and attentive service make it a very good option for its price range.
LaiLa Hotel CDMX Reforma stands out as an excellent choice for business travelers, offering comfort and essential facilities tailored to professional needs. Its central and convenient location makes it perfect for those with tight schedules who also hope to enjoy their free time. The hotel features king-sized beds, clean and comfortable accommodations and a well-equipped gym to maintain fitness routines.
For business-related activities, the hotel provides meeting rooms, a business center and a printer, although the business center may not be ideal for calls. Guests have highlighted the suitability of the meeting rooms for seminars and important meetings, available at an additional cost. The breakfast buffet is noted for its quality, providing a good start to a busy day. Additionally, the customer service is commendable with a strong focus on the needs of business guests. The hotel also shows a commitment to important causes, as demonstrated by signage against child trafficking.
Overall, LaiLa Hotel CDMX Reforma meets and exceeds the needs of business travelers, making it a top choice for those visiting Mexico City for work.
LaiLa Hotel CDMX Reforma receives high praise for its excellent accessibility. Guests consistently highlight how the hotel's location is super accessible and convenient for transportation and touristic sites. The hotel provides amenities such as rooms for disabled people, ensuring comfort and ease of access for all guests. Its proximity to a variety of attractions makes it an ideal choice for travelers. Additionally, visitors note that the combination of price, quality and accessibility offers good value for money. Despite being situated in a busy area, the overall comfort and accessibility make it a favorable option for those looking for a conveniently located and accommodating stay in Mexico City.
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Location
The surrounding neighborhood offers a vibrant array of restaurants, bars and cafes, ensuring that guests have plenty of dining options within walking distance. Additionally, the hotel is well-connected with easy access to public transportation such as the Metrobus and metro, further enhancing its appeal for those looking to navigate the city efficiently.
Beyond its prime location, the hotel is noted for its cleanliness and comfort, providing a modern and functional stay for travelers. The friendly and attentive staff also contribute positively to the guest experience, ensuring a welcoming atmosphere.
Overall, LaiLa Hotel CDMX Reforma stands out as a convenient and accessible choice for visitors wanting a comfortable stay in the heart of Mexico City, paired with the best value for money and unparalleled access to the city's key attractions and amenities.
Breakfast
However, several reviews noted a lack of variety and found it lacking in innovation. Critics pointed out that the buffet is meager with limited options and poor-quality elements such as canned juices and minimal dish selection. The variety was consistently mentioned as an area needing improvement with some even describing the breakfast experience as very bad or disgusting. The cost of breakfast was another point of contention with multiple reviewers finding it expensive given the limited offerings and quality.
While there are evidently some strong suits to the breakfast experience at LaiLa Hotel, such as taste and service, the areas needing attention include offering a wider variety, improving the quality of some items and reconsidering the pricing strategy to better match the value provided.
Dinner
Despite the general satisfaction, some guests suggest that the food offerings could benefit from improvements, as a few found the restaurant's fare acceptable but not exceptional. The breakfast buffet also receives mixed reviews regarding its comprehensiveness.
For those eager to explore, the surrounding area is replete with a variety of excellent dining options. Numerous nearby restaurants, including steakhouses and establishments with diverse specialties, provide ample alternatives. This rich culinary landscape outside the hotel is preferred by some guests for their dining experiences.
The hotel staff is noted for their friendliness and accommodation, especially in handling meal requests for late arrivals, ensuring a seamless experience even for those checking in at odd hours. Overall, while there are minor suggestions for enhancement, LaiLa Hotel CDMX Reforma's dining services and its supportive staff contribute positively to guests' stays.
Rooms
The central location of the hotel adds to its appeal, making it a convenient base for exploring the city. Rooms are well-maintained with many noting their spotless condition and adequate distribution. However, soundproofing can be an issue, especially in rooms near the elevators or corridors and some guests have experienced noise-related disturbances.
Despite the occasional issues with lighting, ventilation or air conditioning, the overall sentiment is positive with guests valuing the cleanliness, comfort and good room service. The beautiful views from the higher floors and the exceptional comfort provided by the rooms make LaiLa Hotel CDMX Reforma a well-regarded choice for visitors to Mexico City.
Beds
Cleanliness
Staff
Restaurant and concierge services also garner positive feedback for their willingness to assist and provide excellent service. Special mentions frequently highlight individuals like Mr. Geronimo and Antonio Rosales for going above and beyond in their roles, enhancing the overall guest experience. Despite a few isolated mentions of less warm reception interactions and high parking charges, the overarching sentiment is one of exceptional customer service with the team at LaiLa Hotel seen as a major asset to the establishment.
Wi-Fi
Gym
Family
Guest reviews frequently mention that the hotel offers very good attention and practical amenities suitable for families. The property is clean and situated in a vibrant area with numerous attractions nearby.
However, it's worth noting that some guests found the room size inadequate for larger families or those with specific accessibility needs. Despite this, the overall consensus is that LaiLa Hotel CDMX Reforma is a very good choice for budget-conscious families, making it a commendable option for a pleasant family stay in Mexico City.
Nightlife
4 Star
Business
For business-related activities, the hotel provides meeting rooms, a business center and a printer, although the business center may not be ideal for calls. Guests have highlighted the suitability of the meeting rooms for seminars and important meetings, available at an additional cost. The breakfast buffet is noted for its quality, providing a good start to a busy day. Additionally, the customer service is commendable with a strong focus on the needs of business guests. The hotel also shows a commitment to important causes, as demonstrated by signage against child trafficking.
Overall, LaiLa Hotel CDMX Reforma meets and exceeds the needs of business travelers, making it a top choice for those visiting Mexico City for work.
Accessible
No, LaiLa Hotel CDMX Reforma doesn't have any pool.
No, a spa isn't available at LaiLa Hotel CDMX Reforma.
Yes, LaiLa Hotel CDMX Reforma welcomes dogs.
Yes, parking facilities are available at LaiLa Hotel CDMX Reforma.
Yes, LaiLa Hotel CDMX Reforma has a gym.
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