NH Collection Mexico City Airport T2
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Summary of reviewsThe NH Collection Mexico City Airport T2 is highly regarded for its prime location, directly connected to Terminal 2 of the airport. This makes it an ideal choice for travelers with early flights or long layovers, offering exceptional convenience and easy access to airport amenities. The modern and clean facilities at the hotel complement its strategic positioning, providing a serene environment for rest despite the bustling surroundings of an airport.
Guests frequently praise the breakfast for its quality and variety, appreciating the buffet's extensive options and the early start time, which accommodates morning travelers. While the breakfast experience is mostly positive, some guests express concerns about price transparency and food temperature consistency. The dining experience in general receives mixed reviews, with commendations for service and criticism for inconsistent food quality and prices.
Rooms are highlighted for their spaciousness, cleanliness, and comfort, with soundproofing offering tranquility for a restful night's sleep. The comfortable beds and variety of pillow options enhance the stay, although preferences regarding mattress firmness can vary. The staff at NH Collection Mexico City Airport T2 are often praised for their friendliness and professionalism, enhancing the overall welcoming atmosphere. While the restaurant staff's service receives mixed feedback, the front desk team is generally efficient, contributing to smooth check-in and check-out processes.
The hotel maintains high cleanliness standards, with guests appreciating the well-maintained facilities. However, occasional lapses in housekeeping are noted, indicating room for improvement. The free Wi-Fi service is an area that needs enhancement, with frequent reports of slow and unreliable connectivity affecting guest satisfaction.
The gym offers basic facilities that could benefit from renovations, with ongoing improvements suggesting future enhancements. Parking at the hotel, while convenient, presents challenges due to shared airport facilities and unclear signage, requiring better accessibility.
While the hotel is consistently rated favorably for its location and service, its pricing in comparison to the offered amenities has been a point of contention for some guests. Nonetheless, NH Collection Mexico City Airport T2 remains an excellent choice for business travelers and transit passengers, valued for its exceptional location and comfortable accommodations.
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Guests frequently praise the breakfast for its quality and variety, appreciating the buffet's extensive options and the early start time, which accommodates morning travelers. While the breakfast experience is mostly positive, some guests express concerns about price transparency and food temperature consistency. The dining experience in general receives mixed reviews, with commendations for service and criticism for inconsistent food quality and prices.
Rooms are highlighted for their spaciousness, cleanliness, and comfort, with soundproofing offering tranquility for a restful night's sleep. The comfortable beds and variety of pillow options enhance the stay, although preferences regarding mattress firmness can vary. The staff at NH Collection Mexico City Airport T2 are often praised for their friendliness and professionalism, enhancing the overall welcoming atmosphere. While the restaurant staff's service receives mixed feedback, the front desk team is generally efficient, contributing to smooth check-in and check-out processes.
The hotel maintains high cleanliness standards, with guests appreciating the well-maintained facilities. However, occasional lapses in housekeeping are noted, indicating room for improvement. The free Wi-Fi service is an area that needs enhancement, with frequent reports of slow and unreliable connectivity affecting guest satisfaction.
The gym offers basic facilities that could benefit from renovations, with ongoing improvements suggesting future enhancements. Parking at the hotel, while convenient, presents challenges due to shared airport facilities and unclear signage, requiring better accessibility.
While the hotel is consistently rated favorably for its location and service, its pricing in comparison to the offered amenities has been a point of contention for some guests. Nonetheless, NH Collection Mexico City Airport T2 remains an excellent choice for business travelers and transit passengers, valued for its exceptional location and comfortable accommodations.
Dog Friendly Hotel
This hotel is pet-friendly, providing convenience for travelers with pets due to its airport location. It offers comfortable accommodations and essential amenities.
Business Hotel
Located in the international airport, this hotel offers event and conference venues, with rooms for events and outdoor spaces. It is home to some of the best event and conference venues in Mexico City.
Accessible Hotel
The hotel features accessible facilities and rooms, including ramp access and wheelchair accessible elevators. It also provides accessible parking, ensuring convenience for travelers with mobility needs arriving or departing from the airport.
4-Star Hotel
The NH Collection Mexico City Airport T2 offers direct access to the airport, making it ideal for travelers. Its modern rooms include amenities such as coffee and tea making facilities, a mini bar, and free Wi-Fi.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Hotel with Gym
Guest Reviews
The NH Collection Mexico City Airport T2 is often praised for its exceptional location, which is directly connected to Terminal 2 of the airport. This prime positioning makes it incredibly convenient for travelers, particularly those with early morning flights or long layovers, as it eliminates the need to leave the airport. Many guests appreciate the ease of accessing the hotel via a short walk or elevator ride from the terminal, allowing them to move seamlessly between their flights and accommodations without hassle.
The hotel's location also provides the tranquility and comfort necessary for guests to unwind and rest between flights, despite being within a bustling airport environment. The modern and clean facilities complement the convenience of the location, making it a top choice for those traveling through Mexico City's airport. The proximity to airport amenities, such as stores and eateries within Terminal 2, adds to the overall practicality of the hotel. Overall, the NH Collection Mexico City Airport T2 stands out as a preferred accommodation for transit passengers, offering unmatched accessibility and comfort alongside its strategic location.
The breakfast at NH Collection Mexico City Airport T2 generally receives high praise from guests for its quality, variety, and convenience. Many describe the breakfast as excellent and delicious, with a wide selection of dishes, including traditional Mexican food, making it a delightful experience for both local and international travelers. The buffet style allows for abundant options, and service from the staff is often highlighted as exceptional. Furthermore, the early breakfast start time is appreciated by those with morning flights.
However, there are contrasting opinions regarding price transparency and meal inclusivity, leading to some dissatisfaction. A few guests mention inconsistency in the temperature of the food and limited variety in certain selections. Despite these criticisms, the breakfast is frequently cited as one of the hotel's standout features, offering a convenient and tasty start to the day for travelers passing through the airport.
The dining experience at NH Collection Mexico City Airport T2 leaves a mixed impression among guests. While some diners praise the excellent service and describe the restaurant as excellent, others highlight the delightful recommendations provided by the staff. The bar service stands out with its quick preparation and excellent selection of drinks. However, the quality of the food seems to vary, with some guests finding the restaurant offerings tasty, yet others criticizing both the restaurant and room service meals for their quality and high prices. Room service, in particular, seems to struggle with timeliness and temperature, often taking too long and occasionally arriving cold and unappetizing. Overall, while the service impresses, the consistency of the dining experience could see improvements.
The rooms at NH Collection Mexico City Airport T2 are frequently praised for their spaciousness and cleanliness, making them a comfortable choice for travelers seeking a restful night's sleep during a layover. Guests consistently note the comfort of the beds, which come with options for different types of pillows, enhancing the overall sleep experience. The rooms are generally well-equipped and nicely furnished, providing everything necessary for a short stay. Additionally, the quietness of the rooms, coupled with their effective soundproofing, offers a serene environment amid the bustling airport surroundings.
Located conveniently within the airport's Terminal 2, the hotel is ideal for those with early morning flights, offering easy access and saving time on transit. Reviews often highlight the modern and spacious bathrooms, which contribute to the comfort of the stay, although there have been occasional mentions of maintenance issues. Despite some aging facilities, guests appreciate the overall cleanliness and quality of service provided by the staff, making it a reliable choice for a layover or short stay at Mexico City's airport.
The beds at NH Collection Mexico City Airport T2 receive mixed feedback from guests. On a positive note, many visitors find the beds to be exceptionally comfortable, supporting a restful sleep with a clean and spacious room environment. Guests appreciate the wide selection of pillow types available, which accommodates varying preferences. The beds themselves are often described as large, providing ample space for individual guests.
However, some travelers find the mattresses too soft or conversely too hard for their personal taste, indicating that comfort may vary widely depending on individual preferences. A recurring issue is with the pillows, often criticized for being too high, hard, or generally uncomfortable, which can detract from the overall sleep experience. Additionally, some guests mention that the beds are smaller than expected, which may not suit everyone, particularly those sharing a bed.
Overall, while the beds at NH Collection Mexico City Airport T2 are frequently noted for their comfort, there are areas where they fall short, primarily related to pillow quality and bed sizing.
NH Collection Mexico City Airport T2 generally leaves guests with a favorable impression regarding cleanliness. They often highlight the hotel's spacious, comfortable, and well-maintained rooms, appreciating their cleanliness and modern amenities. The hotel's convenient location makes it an excellent choice for travelers seeking proximity to the airport. Several guests have praised the attentive staff, who ensure that requests for cleanliness and service are promptly addressed. The facilities are generally described as clean, elegant, and well-equipped, adding to the overall comfort of the stay.
However, there are areas in need of improvement, with some reviews pointing to occasional lapses in housekeeping standards. Issues such as dust, musty odors, and occasional oversight in room preparation have been noticed. Some guests also mention areas like bathrooms and common spaces that could benefit from more attentive cleaning and maintenance. Despite these occasional concerns, many guests still find the hotel to be a pleasant and tidy environment, offering a restful reprieve in the midst of travel.
NH Collection Mexico City Airport T2 is often praised for its friendly and accommodating staff. Reviews highlight the positive demeanor and professionalism of the front desk team, who are quick to assist and facilitate the check-in and check-out process seamlessly. Guests frequently commend the staff for their excellent service and attention, emphasizing their willingness to help at any time. Those staying at the hotel feel welcomed by the polite and bilingual personnel, which is especially appreciated by English-speaking travelers.
The restaurant staff receives mixed feedback, though many guests appreciate their attentiveness during breakfast, noting good service in the dining area. Some guests have experienced better service during night shifts, suggesting potential variability in staff responsiveness between day and night. Despite a few instances of unhelpful behavior, the overall consensus remains that the staff strives to exceed expectations, enhancing the overall hotel experience with their kindness and willingness to assist.
Reception, though generally efficient, occasionally falls short, with guests mentioning challenges such as slow service or unfriendliness. Nonetheless, positive experiences from other guests indicate that when problems arise, certain staff members go above and beyond to rectify the situation and provide outstanding service. Overall, the hotel is recognized as having a responsive and generally attentive team, contributing to the pleasant atmosphere and the efficient running of a well-located accommodation, particularly valued for its convenience for travelers passing through Mexico City Airport's Terminal 2.
The NH Collection Mexico City Airport T2 offers a prime location within Terminal 2 of the airport, making it a convenient choice for travelers looking to transition smoothly between flights. Guests appreciated the modern facilities and services provided by the hotel, which adds to the overall comfort of staying right at the airport. Despite these advantages, however, recurring issues with the hotel's Wi-Fi were noted across several reviews. Many guests experienced unreliable and slow internet connectivity, both in their rooms and public areas such as the restaurant. Instances of disconnected networks and faded Wi-Fi passwords added to the frustration, leaving some guests unable to connect at all. While there were mentions of great Wi-Fi and an excellent online check-in system, these were overshadowed by frequent reports of spotty or nonexistent internet access. The hotel's check-in process also faced criticism for being time-consuming, particularly due to manual procedures like writing Wi-Fi passwords by hand, which could benefit from streamlining improvements. Overall, while the hotel's location and facilities are a boon for travelers, the Wi-Fi service remains a critical area needing enhancement to match the level of convenience expected by guests.
The gym at the NH Collection Mexico City Airport T2 presents a mixed experience for guests. While some appreciated the facility and its adjacent green area, especially those traveling with pets, others noted room for improvement. The gym's space is described as small, with older equipment and occasional maintenance issues, such as a broken treadmill. Additionally, its cleanliness and limited operating hours left room for enhancement. Despite these aspects, the ongoing renovations might lead to future improvements, potentially elevating the gym experience to better match the quality of the accommodations.
When considering a stay at the NH Collection Mexico City Airport T2, guests often highlight the convenient location near the airport, but there are some mixed reviews regarding the parking facilities. The hotel shares its parking with the general airport parking, which can make it challenging for first-time visitors to locate and navigate the area. While the parking is not complimentary, there is a discount available for hotel guests—it's essential to validate your parking ticket at the hotel to avoid paying the full rate. Some guests have noted that the entrance to the parking can be difficult to access, with signs indicating that it's located on the top floor not being prominently displayed. Additionally, the covered parking has received mention regarding its partial coverage and worn-out entrance, indicating the need for improvements such as lighter doors. Although parking at the NH Collection provides certain advantages, clarity on its use and better accessibility could enhance guest experience.
The NH Collection Mexico City Airport T2 offers a generally pleasant stay with clean and comfortable facilities, making it worthy of its four-star rating. Guests appreciate the hotel's excellent location, which is ideal for those looking for convenience near the airport terminal. Despite the absence of a pool or spa, which were removed in recent years, the hotel maintains a clean and inviting atmosphere, coupled with great service from its staff.
However, some guests find the hotel's pricing to be excessively high, especially given its deteriorated bathroom conditions and lack of expected amenities. The hotel's quality has been described as third-class despite its first-class pricing, and visitors have noted difficulties navigating the large premises, compounded by limited signage during ongoing construction. This has been a source of frustration for some, as they feel the cost does not reflect the overall experience provided.
The hotel's restaurant delivers a decent dining experience typical of an airport terminal setting, supporting a satisfactory stay. While some guests feel they are paying primarily for location, others are content with the comfort and pleasant atmosphere offered by the NH Collection Mexico City Airport T2.
NH Collection Mexico City Airport T2 emerges as an outstanding choice for business travelers and anyone with a layover or early morning flight from Terminal 2. The hotel's location inside the terminal is immensely practical, eliminating the need to leave the airport even for late-night arrivals. Travelers appreciate the ease of access to airport facilities, noting it as the only in-airport option for those transiting through Terminal 2. The convenience is particularly beneficial for early departures, with several guests highlighting its suitability for long layovers and business trips.
The hotel is praised for its excellent service and comfortable accommodations, with guests finding the design and spaciousness of the rooms notably accommodating, especially for working travelers who require ample desk space. Moreover, the hotel provides a restful environment for those just needing a short break between flights.
On the downside, some visitors noted issues with noise and disturbances from housekeeping, as well as occasional mix-ups with room assignments. Despite these drawbacks, the overall sentiment remains positive, emphasizing the hotel's practical location and accessibility, which are crucial for travelers with tight schedules. The hotel's cooperation with airport services further enhances its appeal as a practical solution for business travelers in transit.
NH Collection Mexico City Airport T2 offers a convenient stay for travelers, particularly those with early flights or who are traveling solo with children and luggage. Its strategic location ensures easy access to and from the airport, making it a practical choice for those looking to rest before a flight. While the hotel delivers comfortable accommodations, there are some limitations in its accessibility for guests with disabilities. Notably, the absence of a ramp can pose challenges, particularly for those traveling with elderly individuals or in need of wheelchair assistance. Despite these areas for improvement, the overall structure is described as accessible for general travel needs.
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Location
The hotel's location also provides the tranquility and comfort necessary for guests to unwind and rest between flights, despite being within a bustling airport environment. The modern and clean facilities complement the convenience of the location, making it a top choice for those traveling through Mexico City's airport. The proximity to airport amenities, such as stores and eateries within Terminal 2, adds to the overall practicality of the hotel. Overall, the NH Collection Mexico City Airport T2 stands out as a preferred accommodation for transit passengers, offering unmatched accessibility and comfort alongside its strategic location.
Breakfast
However, there are contrasting opinions regarding price transparency and meal inclusivity, leading to some dissatisfaction. A few guests mention inconsistency in the temperature of the food and limited variety in certain selections. Despite these criticisms, the breakfast is frequently cited as one of the hotel's standout features, offering a convenient and tasty start to the day for travelers passing through the airport.
Dinner
Rooms
Located conveniently within the airport's Terminal 2, the hotel is ideal for those with early morning flights, offering easy access and saving time on transit. Reviews often highlight the modern and spacious bathrooms, which contribute to the comfort of the stay, although there have been occasional mentions of maintenance issues. Despite some aging facilities, guests appreciate the overall cleanliness and quality of service provided by the staff, making it a reliable choice for a layover or short stay at Mexico City's airport.
Beds
However, some travelers find the mattresses too soft or conversely too hard for their personal taste, indicating that comfort may vary widely depending on individual preferences. A recurring issue is with the pillows, often criticized for being too high, hard, or generally uncomfortable, which can detract from the overall sleep experience. Additionally, some guests mention that the beds are smaller than expected, which may not suit everyone, particularly those sharing a bed.
Overall, while the beds at NH Collection Mexico City Airport T2 are frequently noted for their comfort, there are areas where they fall short, primarily related to pillow quality and bed sizing.
Cleanliness
However, there are areas in need of improvement, with some reviews pointing to occasional lapses in housekeeping standards. Issues such as dust, musty odors, and occasional oversight in room preparation have been noticed. Some guests also mention areas like bathrooms and common spaces that could benefit from more attentive cleaning and maintenance. Despite these occasional concerns, many guests still find the hotel to be a pleasant and tidy environment, offering a restful reprieve in the midst of travel.
Staff
The restaurant staff receives mixed feedback, though many guests appreciate their attentiveness during breakfast, noting good service in the dining area. Some guests have experienced better service during night shifts, suggesting potential variability in staff responsiveness between day and night. Despite a few instances of unhelpful behavior, the overall consensus remains that the staff strives to exceed expectations, enhancing the overall hotel experience with their kindness and willingness to assist.
Reception, though generally efficient, occasionally falls short, with guests mentioning challenges such as slow service or unfriendliness. Nonetheless, positive experiences from other guests indicate that when problems arise, certain staff members go above and beyond to rectify the situation and provide outstanding service. Overall, the hotel is recognized as having a responsive and generally attentive team, contributing to the pleasant atmosphere and the efficient running of a well-located accommodation, particularly valued for its convenience for travelers passing through Mexico City Airport's Terminal 2.
Wi-Fi
Gym
Parking
4 Star
However, some guests find the hotel's pricing to be excessively high, especially given its deteriorated bathroom conditions and lack of expected amenities. The hotel's quality has been described as third-class despite its first-class pricing, and visitors have noted difficulties navigating the large premises, compounded by limited signage during ongoing construction. This has been a source of frustration for some, as they feel the cost does not reflect the overall experience provided.
The hotel's restaurant delivers a decent dining experience typical of an airport terminal setting, supporting a satisfactory stay. While some guests feel they are paying primarily for location, others are content with the comfort and pleasant atmosphere offered by the NH Collection Mexico City Airport T2.
Business
The hotel is praised for its excellent service and comfortable accommodations, with guests finding the design and spaciousness of the rooms notably accommodating, especially for working travelers who require ample desk space. Moreover, the hotel provides a restful environment for those just needing a short break between flights.
On the downside, some visitors noted issues with noise and disturbances from housekeeping, as well as occasional mix-ups with room assignments. Despite these drawbacks, the overall sentiment remains positive, emphasizing the hotel's practical location and accessibility, which are crucial for travelers with tight schedules. The hotel's cooperation with airport services further enhances its appeal as a practical solution for business travelers in transit.
Accessible
No, NH Collection Mexico City Airport T2 doesn't have any pool.
No, a spa isn't available at NH Collection Mexico City Airport T2.
Yes, NH Collection Mexico City Airport T2 welcomes dogs.
Yes, parking facilities are available at NH Collection Mexico City Airport T2.
Yes, NH Collection Mexico City Airport T2 has a gym.
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