Mexico City19.39334900,
-99.17236400,
Av Insurgentes Sur 710 Col Del Valle Norte Delegacion Benito Juarez(Show on Map)
8.7
Very Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Novotel Mexico City World Trade Center is highly regarded for its prime location in Mexico City, offering easy access to the World Trade Center, public transportation, and numerous dining and shopping options. Guests appreciate the serene surroundings and the hotel's modern, smoke-free environment, which includes clean and comfortable rooms with stunning views and quiet ambiance. The attentive staff and the hotel's high cleanliness standards further enhance the appeal for both tourists and business visitors.
The hotel's breakfast receives positive feedback for its diverse and flavorful offerings, including Mexican specialties and a good selection of other items. The service during breakfast is a standout feature, with guests commending the staff for their attentiveness and friendliness. Although minor areas for improvement have been noted, overall, the breakfast is well-regarded for its value.
Guest rooms, although compact, are well-designed with modern amenities and a cozy decor. They are particularly praised for their cleanliness, comfort, and city views. The staff plays a significant role in providing a welcoming environment, frequently going above and beyond to ensure guest satisfaction. While there are occasional mentions of room size and noise insulation issues, the overall experience is positive.
The cleanliness of the hotel is consistently highlighted, with guests noting the immaculate condition of rooms and facilities. The contemporary design and elegance of the hotel contribute to its inviting atmosphere, supported by the diligent and helpful staff.
Staff members are a major asset to the hotel, being frequently mentioned for their friendliness and exceptional service. Special recognition is often given to individuals across various departments, making guests' experiences pleasant and memorable.
Parking at the hotel presents some challenges, as it is located next to the hotel and requires an additional fee. Guests have noted the small size and potential congestion of the parking area. However, the convenience of having vehicle access remains a value point for many.
Finally, the beds at Novotel Mexico City World Trade Center are mostly praised for their comfort, though there are mentions of preferences for different mattress firmness and pillow size. Despite these minor discrepancies, the hotel's bedding generally contributes to a restful stay, complemented by the excellent views and service provided. Overall, the Novotel Mexico City World Trade Center offers a modern, comfortable, and convenient option for travelers. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Superior Double Room with Two Double BedsThe double room has a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room features a TV, a coffee machine, a dining area, a wardrobe as well as city views. The unit has 2 beds.
Superior King RoomThe double room has a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room offers a coffee machine, a dining area, a wardrobe, a TV, as well as mountain views. The unit has 1 bed.
Superior Queen RoomThe double room features a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room offers a coffee machine, a dining area, a wardrobe, a TV, as well as city views. The unit offers 1 bed.
Superior King SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a flat-screen TV, a minibar, a coffee machine, a seating area as well as mountain views. The unit offers 1 bed.
Executive Queen Room with ViewThe unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
Nestled in a prime spot in Mexico City, the Novotel Mexico City World Trade Center is celebrated for its unbeatable location. Guests consistently highlight its proximity to the World Trade Center, making it a convenient choice for both business and leisure travelers. The hotel is situated in a serene area, providing easy access to public transportation and a plethora of nearby dining and shopping options. This modern, smoke-free hotel boasts clean and comfortable rooms, many offering stunning views and a noise-free experience, ensuring a peaceful and restful stay. The attentive staff and exceptional cleanliness further complement the hotel's strategic location, making it an attractive option for tourists and business visitors alike. Despite its compact size, the hotel offers a wealth of amenities, contributing to a comfortable visit with excellent value for money.
Breakfast
Novotel Mexico City World Trade Center consistently receives praise for its breakfast offerings, which many guests find delightful and well-varied. Visitors appreciate the delicious selection of dishes, highlighting the flavorful Mexican specialties alongside a good array of fruits, cereals, pastries, and eggs made to order. The breakfast buffet is generally well-regarded, with particular emphasis on its value for the price. The service during breakfast is a standout feature, with numerous mentions of the staff's attentiveness and friendliness enhancing the dining experience.
Nevertheless, there are some areas noted for improvement. A few guests have pointed out limited variety in the buffet, occasional cold dishes, and a lack of sauces. The coffee quality is mixed, with some finding it not up to their liking. Specific components like eggs and cheese for chilaquiles have been criticized for their quality, suggesting room for enhancement.
Overall, while the breakfast at Novotel Mexico City World Trade Center is well-served and mostly satisfying, attention to certain details could elevate it from very good to exceptional.
Rooms
The guest reviews for Novotel Mexico City World Trade Center paint a picture of a modern and cozy hotel with many functional and comfortable rooms, even if on the smaller side. Despite their compact size, rooms are described as well-distributed with thoughtful amenities and beautiful, modern design. Many guests appreciate the cleanliness, excellent location near the World Trade Center, and the panoramic views over the city. Beds frequently receive praise for their comfort, contributing to a restful stay. The hotel staff also get high marks for their friendliness and attentiveness, which enhances the overall guest experience. Some visitors praised the rooms for their cozy decor and useful amenities like a coffee machine and a safe, adding to the level of convenience. However, while the rooms are noted for their modern appeal, there are occasional mentions of insufficient space and design issues in the bathroom area. Despite some limitations, including noise insulation concerns and sporadic service mishaps, the combination of location, comfort, and supportive staff make the Novotel Mexico City World Trade Center a compelling choice for travelers.
Beds
Novotel Mexico City World Trade Center earns high marks for the comfort of its beds, with numerous reviewers highlighting their satisfaction with the very comfortable and clean sleeping arrangements. Praise is often given for the super comfortable mattresses and pillows, contributing to a restful stay. However, some guests note a preference for firmer mattresses, suggesting that a few were perhaps too soft or hard for their liking. While the beds in several rooms are described as exceptionally cozy, it's worth noting that some guests reported issues with noisy, movable beds and pillows that were too high or firm for their comfort. Despite these occasional discrepancies, the overall consensus among guests is that the hotel's bedding generally ensures a pleasant and rejuvenating experience. With additional comments on the excellent views and service, the hotel seems to deliver a broadly satisfactory stay, albeit with room for minor improvements concerning specific bedding preferences.
Cleanliness
Novotel Mexico City World Trade Center offers a noteworthy level of cleanliness, according to guest reviews. The hotel and rooms are consistently described as immaculate and very clean, providing guests with a comfortable and safe environment. Visitors frequently praise the cleanliness throughout the facility, noting that everything from the breakfast area to the gym is well-maintained. The elegance and modernity of the hotel further enhance its appeal, as do the spacious, cozy, and clean rooms which some guests describe as impeccably designed. The attentive and helpful staff contribute to the positive experience, ensuring that the cleanliness standards are upheld. While some mention that cleanliness could be improved, particularly regarding dust in the rooms and bathroom mirrors, the overall impression remains that the hotel excels in providing a clean and welcoming stay. Moreover, the hotel's central location and new, modern facilities are significant highlights, making it a favorable choice for travelers seeking comfort and convenience in Mexico City.
Staff
Novotel Mexico City World Trade Center stands out primarily for its exceptional staff, who are frequently praised for their friendliness and attentiveness. Guests consistently note that the hotel team goes above and beyond to ensure a warm and welcoming atmosphere, with special mentions of individual staff members like Gio at reception, Valdemar, Fernanda, and Mr. Rodrigo providing excellent service. The team is described as super friendly, helpful, and jovial across different areas of the hotel, including the breakfast area, which receives particular praise for attentive service. While the reception experience is mostly positive, there is a minor note regarding a less favorable interaction on Sunday morning. Nonetheless, the overall sentiment remains overwhelmingly positive, with staff making many guests’ stays enjoyable and memorable, complementing the hotel's convenient location and modern facilities.
Parking
Visitors to the Novotel Mexico City World Trade Center have shared varied experiences regarding the parking facilities. The hotel parking, situated next to the hotel rather than on-site, can be somewhat difficult to locate, and navigation through its narrow entrance can be confusing for those unfamiliar with the area. Parking availability can be a concern during peak times, as the garage often fills up quickly, and its small size can lead to congestion.
Parking is not included in the room rate, and guests should be aware that an additional fee of $130 per night is charged. The hotel offers valet parking, but some guests have noted delays in receiving their cars when requested. Moreover, the service must be paid separately as it is not included in the stay. It's important for travelers to plan ahead, especially considering that street access in front of the hotel might be obstructed until mid-morning.
Overall, while the parking service requires careful consideration and budgeting, the value is in its convenience for those wishing to have vehicle access during their stay in Mexico City.
No, Novotel Mexico City World Trade Center doesn't have any pool.
No, a spa isn't available at Novotel Mexico City World Trade Center.
Yes, Novotel Mexico City World Trade Center welcomes dogs.
Yes, parking facilities are available at Novotel Mexico City World Trade Center.
Yes, Novotel Mexico City World Trade Center has a gym.