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Summary of reviewsRamada by Wyndham Mexico City Santa Fe is praised for its strategic location in the heart of Santa Fe, making it an excellent choice for business travelers. The proximity to corporate headquarters and easy access to main roadways and public transportation enhance its appeal. The location is applauded for providing a tranquil environment suitable for work-related needs, although its distance from downtown Mexico City is considered less ideal for leisure travelers.
The hotel’s breakfast is a highlight with guests appreciating the delicious, varied options and praise for the attentive chef and waitstaff. The inclusion of breakfast in the room rate adds value to the stay. Dinner at the 24-hour restaurant is generally well-received with tasty, reasonably priced dishes and friendly service, though there is room for improvement in consistency and availability of certain menu items.
Rooms at the hotel are highly regarded for their spaciousness, modern design and comfort. Cleanliness is a standout feature with daily housekeeping ensuring a neat environment. Guests enjoy luxurious amenities like jacuzzis and saunas in some suites. Minor issues such as insufficient lighting and occasional maintenance problems were noted, but these do not significantly detract from the positive overall experience.
Cleanliness across the hotel is consistently praised with both the rooms and communal areas well-maintained. Staff receive high marks for their attentiveness and friendliness, significantly enhancing guest satisfaction.
However, the hotel’s free WiFi is a major drawback with frequent complaints about its weak, slow and unstable connection. The gym receives mixed reviews; while it is adequate for a workout, improvements in equipment variety and maintenance are needed.
The parking facilities are appreciated for being secure and convenient, though some minor enhancements like larger spaces and better lighting could improve the experience. Family travelers have mixed feelings, noting a family-friendly atmosphere but also occasional noise disturbances and privacy concerns in rooms.
Guests find the beds comfortable and conducive to a good night's sleep, contributing to the positive accommodation experience. Overall, the hotel meets the four-star standard with excellent staff service, a good price-quality ratio and well-appointed rooms, although improvements in internet connectivity and certain facilities are suggested.
For business travelers, the hotel’s location, reasonable pricing and comfortable rooms make it a favorable choice. Despite minor setbacks with late-night reception services and the need for a better business center, the overall amenities support a productive stay. In summary, Ramada by Wyndham Mexico City Santa Fe provides a comfortable and well-located option with a few areas for improvement. Show more
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Hotel with Parking
Guests find the parking at this hotel convenient and user-friendly, with ample, secure, and covered spaces available. Many reviewers appreciate the free parking offered.
EV charging stations
Hotel with EV Charging Stations
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
1 Kind Bed, Suite, Non-SmokingGuests will have a special experience as this suite features a private pool and a sauna. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a coffee machine, a dining area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
King Bungalow Suite, Non-SmokingThis spacious suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a dining area, a wardrobe and a safe deposit box. The unit offers 2 beds.
King Bungalow, Non-SmokingProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a dining area, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
King Room - Non-SmokingOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a dining area, a wardrobe and a safe deposit box. The unit has 1 bed.
1 King Bed, Suite Terrace, Non-SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has a dining area, a wardrobe, a flat-screen TV with cable channels and a terrace. The unit offers 1 bed.
Double Room with Two Double Beds - Non-SmokingThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Suite with Two Double Beds - Non-SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a dining area, a wardrobe, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
Located at the heart of Santa Fe’s corporate headquarters, the Ramada by Wyndham Mexico City Santa Fe offers convenience for business travelers with its proximity to offices and shopping centers. It's praised for being an excellent value for money with easy access to main roadways and public transportation options like buses, taxis and Uber. Guests have expressed satisfaction with the tranquility of the location and its adequacy for work-related needs.
However, the hotel is situated away from central Mexico City, about 9 to 16 kilometers from the heart of downtown, which some visitors find less ideal. The area around the hotel has garnered mixed reviews, described by some as unattractive, cold or even unsafe with warnings about avoiding walking the streets, especially at night.
While the setting is not celebrated for leisure and tourism due to its distance from key attractions, the hotel meets the essential requirements for those with business in Santa Fe. Its strategic location within Santa Fe's commercial orbit and good cost-quality relationship remain significant draws for a specific clientele, particularly those with scheduled appointments in the vicinity. Parking and accessibility further enhance the appeal for guests needing a functional stay in the area.
Breakfast
Ramada by Wyndham Mexico City Santa Fe offers a breakfast experience that is generally well-received by guests, featuring a variety of delicious and complete options. Many appreciate that breakfast is included with their stay, adding value to their accommodations. Guests often highlight the quality and taste of the breakfast, describing it as delicious and varied with a buffet that exceeds expectations compared to similar hotels. Several reviews specifically commend the expertise of the breakfast chef and the friendly, attentive waiter service, enhancing the overall dining experience.
While the majority of feedback is positive, noting that the breakfast is sufficient and fulfills diverse tastes, a few reviews mention limited menu options and occasional repetitiveness. Despite these minor issues, the consensus remains that the breakfast is a highlight, contributing significantly to the hotel's appeal for both leisure and business travelers.
Dinner
Ramada by Wyndham Mexico City Santa Fe offers a 24-hour restaurant, a convenience appreciated by guests, particularly for its delicious dishes and extensive room service. Diners have frequently praised the cuisine as tasty and reasonably priced with standout dishes mentioned as being particularly delightful. The friendly and attentive staff enhance the dining experience, ensuring a welcoming atmosphere.
However, feedback indicates areas for improvement, particularly in consistency. Some guests noted specific dishes, such as the steak, which fell short in quality. Additionally, the restaurant service has received mixed reviews with mentions of slow service and instances of poor communication from staff. There were also comments about the unavailability of certain menu items and the quality of the buffet service, which at times ran out of items and included unexpected charges.
Overall, while many guests enjoyed their meals and appreciated the restaurant's 24-hour availability, there are suggestions for enhancing both the food quality and service efficiency to meet all guests' expectations.
Rooms
'Ramada by Wyndham Mexico City Santa Fe' garners high praise for its rooms with guests frequently highlighting the spaciousness and modern design. The rooms are well-kept, beautifully decorated and provide a comfortable accommodation experience. Guests appreciate the large, clean and cozy environment, often noting the presence of luxurious amenities like jacuzzis and saunas in certain suites.
The accommodation's rooms are described as extremely comfortable with high-quality furnishings and excellent facilities. Cleanliness is consistently emphasized with daily room cleaning ensuring a neat and pleasant stay. Beds are reported to be spacious and inviting, contributing to a restful night’s sleep. Many reviews also mention practical and attractive room layouts, benefiting from good natural light and privacy.
However, some guests did point out issues such as insufficient lighting, occasional bad smells and problems with room key cards needing frequent reactivation. There were also sporadic complaints about maintenance issues such as non-functional TVs, missing amenities like irons and the occasional presence of unpleasant smells. Despite these minor shortcomings, the overall sentiment towards the rooms remains highly positive.
In summary, the rooms at 'Ramada by Wyndham Mexico City Santa Fe' stand out for their size, cleanliness, comfort and modern aesthetic, making them a solid choice for travelers seeking a comfortable and pleasant stay in Mexico City, even with a few minor glitches that could be improved.
Beds
At Ramada by Wyndham Mexico City Santa Fe, the guest reviews overwhelmingly highlight the comfort of the beds. Many guests have appreciated the tasteful all-white bedding, which adds to the aesthetic appeal. The majority have found the beds to be very comfortable with some describing them as big, spacious and featuring cozy, comfortable mattresses and pillows. The cleanliness of the beds also garnered positive mentions. However, a minority of reviewers experienced some inconsistencies with a few finding the beds hard or uncomfortable. Overall, the consensus leans strongly towards a pleasant sleeping experience with the comfort of the beds being a notable highlight.
Cleanliness
The Ramada by Wyndham Mexico City Santa Fe has garnered numerous positive reviews highlighting its exceptional level of cleanliness. Guests frequently praised the hotel's facilities for being very clean, well-maintained and modern. The rooms come across as particularly clean and comfortable with meticulous room cleaning being a recurring theme. Both the bedrooms and bathrooms received notable commendations for their cleanliness and hygiene.
Travelers mentioned the hotel's good overall hygiene with daily cleaning schedules being well adhered to. Additionally, the communal areas and outdoor spaces were maintained to a high standard, contributing to a pleasant stay. However, a few guests pointed out inconsistencies in the cleaning services with occasional lapses such as missing towels or insufficient cleaning.
Despite some minor setbacks, the cleanliness and upkeep of the Ramada by Wyndham Mexico City Santa Fe ensure a comfortable and pleasant stay, complemented by its modern facilities and friendly staff.
Staff
Visitors to the Ramada by Wyndham Mexico City Santa Fe have showered praise on the hotel's staff, highlighting their attentiveness, friendliness and excellent service. Reviewers frequently mention the staff's accommodating nature with the reception and restaurant teams receiving particular commendations for their cordial and helpful demeanor. Housekeeping is also noted for their attentiveness and thoroughness, contributing to the hotel's clean and welcoming environment.
The personal attention and kindness extended by the staff seem to leave a lasting impression on many guests, making interactions pleasant and welcoming. While there are isolated incidents of perceived inefficiency or rudeness, the general consensus paints a picture of a hotel where the personnel strive to make guests feel valued and attended to. Guests appreciate the quick service, professional attitudes and the helpful nature of the staff, which collectively contribute to an enjoyable stay.
Overall, the consistent friendliness and attentiveness of the staff at Ramada by Wyndham Mexico City Santa Fe appear to significantly enhance the guest experience, ensuring that most visitors leave with positive memories of their time at the hotel.
Wi-Fi
Ramada by Wyndham Mexico City Santa Fe offers a range of amenities for its guests, including a breakfast that receives positive feedback. However, reviews consistently highlight significant issues with the hotel's WiFi. Guests have described the internet connection as very weak, slow and unstable with frequent failures in both signal and speed. The WiFi often does not reach rooms effectively, making it difficult to access services like Gmail. Persistent issues with internet connectivity appear to be a common inconvenience. For those who rely heavily on a stable internet connection, it may be advisable to consider this aspect before booking.
Gym
The gym at Ramada by Wyndham Mexico City Santa Fe offers a mix of positive and negative feedback from guests. Many appreciated the completeness and good facilities, finding the workout gear to be adequate for a decent exercise session. However, several reviews pointed out areas for improvement, including the lack of air conditioning and the poor maintenance of equipment. Some guests felt that the gym was too basic and lacked essential weightlifting equipment. Connectivity issues were also noted. While the gym serves its purpose for a workout, enhancements in equipment variety and maintenance would elevate the fitness experience.
Parking
Guests generally find the parking at 'Ramada by Wyndham Mexico City Santa Fe' to be convenient and user-friendly with ample, secure and covered spaces available. Many reviewers appreciated the free parking, highlighting it as a valuable amenity. However, some noted minor improvements could enhance the experience, such as enlarging the tight spaces and brightening the somewhat gloomy parking area. Despite these suggestions, the overall sentiment about the parking facility is positive, as it meets the essential needs of travelers.
Family
Ramada by Wyndham Mexico City Santa Fe has drawn mixed reviews regarding its suitability for families and activities for kids. Many patrons appreciated the family atmosphere, noting that it is suited for larger family stays and perfect for big family vacations. Child-friendly restaurants add to the appeal for those traveling with young ones.
However, some guests mentioned that it is not an ideal place to go with children. The hotel appears to host many families, which can result in a noisy environment due to many young families with active children. Nighttime construction noises and other loud disturbances have been problematic for some, affecting the overall restfulness. Privacy in bathrooms is another concern, as they don’t provide sufficient isolation, which could be inconvenient for families. Additionally, the lack of available baby cribs has been an issue for parents with infants.
In summary, while the hotel offers a welcoming environment for large family groups and has amenities like child-friendly restaurants, noise and privacy concerns might detract from the overall experience for families with young children.
4 Star
Ramada by Wyndham Mexico City Santa Fe generally meets the standards expected from a four-star hotel. The hotel offers excellent service and has a super attentive staff, which consistently exceeds guest expectations. It features one of the best room layouts, ensuring a comfortable stay that aligns well with four-star facilities. Many guests found the breakfast to be good, adding to the positive experience and the price-quality ratio is noted as being appropriate.
However, some areas could use improvement. The hotel's location is described as a bit wobbly, suggesting possible issues with accessibility or nearby attractions. While the overall facilities meet basic requirements and align with four-star expectations, some reviews pointed out poor internet connectivity and inadequate facilities that do not fully align with the four-star standard. Additionally, the restaurant is considered overpriced by several guests.
Despite these minor setbacks, the hotel's quality-price trade-off is generally viewed favorably by guests. The excellent staff service and overall stay quality make it a solid option for travelers seeking four-star accommodations in Mexico City Santa Fe.
Business
Ramada by Wyndham Mexico City Santa Fe seems to be an excellent choice for business travelers, especially those with commitments in the Santa Fe area. The hotel's prime location places guests right at the doorstep of Santa Fe corporate headquarters, making it highly convenient for business trips.
Many guests appreciate the hotel's reasonable pricing, which includes breakfast, labeling it as a budget-friendly option without compromising on quality. The rooms are described as excellent, providing the necessary comfort for a productive stay. The hotel offers good value for money with quiet workspaces and good speed and convenience needed for business tasks.
While the business center could use some improvement, the overall amenities are suitable for business or work trips. The hotel also features good spaces for business meetings and conferences, supported by appropriate staff.
Reception services, however, may not be as reliable for late-night business needs. Despite this, the proximity to business points and the hotel’s overall good location and accessibility contribute to a satisfactory experience for business travelers.
No, Ramada by Wyndham Mexico City Santa Fe doesn't have any pool.
No, a spa isn't available at Ramada by Wyndham Mexico City Santa Fe.
No, Ramada by Wyndham Mexico City Santa Fe doesn't allow dogs.
Yes, parking facilities are available at Ramada by Wyndham Mexico City Santa Fe.
Yes, Ramada by Wyndham Mexico City Santa Fe has a gym.