We Hotel Aeropuerto
Mexico City
19.43336100,
-99.08938800
,
Boulevard Puerto Aereo 390 Colonia Moctezuma 2da Seccion
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Summary of reviewsWe Hotel Aeropuerto garners high praise from travelers for its strategic location and convenience. Situated near Mexico City's Benito Juarez International Airport, the hotel is particularly popular for its close proximity to both Terminal 1 and Terminal 2, often within walking distance. A reliable and frequent shuttle service ensures seamless transport to and from the airport, making it an ideal choice for short overnight stays or early morning flights. The nearby metro station also provides accessible routes into the city center.
The hotel's accommodations are generally well-received. Guests appreciate the clean, modern and soundproofed rooms that facilitate a restful stay. Comfortable beds, spacious bathrooms and amenities such as complimentary bottled water and toiletries add to the satisfaction. However, some reviews note minor issues like outdated furniture or weak air conditioning. Despite these occasional drawbacks, the rooms are largely viewed as functional and a good fit for brief stays.
Breakfast at the hotel receives mixed feedback. Many guests enjoy the delicious offerings such as chilaquiles, coffee and green juice with praise for the friendly and speedy service. However, the absence of breakfast included in the room rate disappoints some, along with the shift from a buffet to an à la carte menu. Even with these criticisms, the quality of the breakfast when purchased is positively noted.
Dining options at We Hotel Aeropuerto are varied and generally well-regarded. The main restaurant's wide selection of flavorful dishes and the presence of a seafood restaurant and a specialty Mexican cuisine venue enhance the dining experience. Room service is also appreciated for its prompt and delicious deliveries. Nonetheless, there are some critiques regarding pricing, occasional bland flavors and limited special dietary options.
Cleanliness is a strong point for the hotel with many guests emphasizing the spotless and sanitized environment. Minor issues such as dirty carpets or stained sheets are occasionally mentioned but do not significantly detract from the overall positive perception of cleanliness.
The staff receives widespread acclaim for their friendliness, politeness and helpfulness. The efficient shuttle service, attentive restaurant staff and welcoming reception contribute to a high-quality guest experience. Although there are a few mentions of less satisfactory interactions, the general sentiment towards the staff remains overwhelmingly positive.
WiFi services at the hotel elicit mixed reviews. While some find the connection strong and reliable, others experience weak signals or intermittent connections, highlighting an area in need of improvement.
The gym is well-equipped and generally meets guest expectations, although some equipment issues are noted. Parking is appreciated for its availability, though limited spaces and inconvenient access points present challenges.
Overall, We Hotel Aeropuerto successfully blends comfort, convenience and high service standards, making it a favored choice for travelers seeking efficient airport access combined with modern amenities. Minor areas for improvement do not overshadow the hotel's overall positive reputation.
Categories
The hotel's accommodations are generally well-received. Guests appreciate the clean, modern and soundproofed rooms that facilitate a restful stay. Comfortable beds, spacious bathrooms and amenities such as complimentary bottled water and toiletries add to the satisfaction. However, some reviews note minor issues like outdated furniture or weak air conditioning. Despite these occasional drawbacks, the rooms are largely viewed as functional and a good fit for brief stays.
Breakfast at the hotel receives mixed feedback. Many guests enjoy the delicious offerings such as chilaquiles, coffee and green juice with praise for the friendly and speedy service. However, the absence of breakfast included in the room rate disappoints some, along with the shift from a buffet to an à la carte menu. Even with these criticisms, the quality of the breakfast when purchased is positively noted.
Dining options at We Hotel Aeropuerto are varied and generally well-regarded. The main restaurant's wide selection of flavorful dishes and the presence of a seafood restaurant and a specialty Mexican cuisine venue enhance the dining experience. Room service is also appreciated for its prompt and delicious deliveries. Nonetheless, there are some critiques regarding pricing, occasional bland flavors and limited special dietary options.
Cleanliness is a strong point for the hotel with many guests emphasizing the spotless and sanitized environment. Minor issues such as dirty carpets or stained sheets are occasionally mentioned but do not significantly detract from the overall positive perception of cleanliness.
The staff receives widespread acclaim for their friendliness, politeness and helpfulness. The efficient shuttle service, attentive restaurant staff and welcoming reception contribute to a high-quality guest experience. Although there are a few mentions of less satisfactory interactions, the general sentiment towards the staff remains overwhelmingly positive.
WiFi services at the hotel elicit mixed reviews. While some find the connection strong and reliable, others experience weak signals or intermittent connections, highlighting an area in need of improvement.
The gym is well-equipped and generally meets guest expectations, although some equipment issues are noted. Parking is appreciated for its availability, though limited spaces and inconvenient access points present challenges.
Overall, We Hotel Aeropuerto successfully blends comfort, convenience and high service standards, making it a favored choice for travelers seeking efficient airport access combined with modern amenities. Minor areas for improvement do not overshadow the hotel's overall positive reputation.
Hotel for Honeymoon
Romantic Hotel
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Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
We Hotel Aeropuerto is strategically positioned for travelers, offering unparalleled convenience for those needing to stay near Mexico City’s Benito Juarez International Airport. The hotel is praised for its proximity to both Terminal 1 and Terminal 2, often within walking distance, making it a top choice for quick overnight stays and early morning flights. The accessible location is complemented by a reliable and frequent shuttle service that operates round-the-clock, ensuring seamless transport to and from the airport.
Guests frequently highlight the ease with which they can reach the hotel from the airport with many mentioning the short walking distance — often just 5 to 10 minutes. The added benefit of being close to public transportation, including the nearby metro station, allows for convenient commutes into the city center, albeit slightly longer than staying within the city itself.
In addition to its ideal location, the hotel offers comfortable accommodations with well-appointed rooms that are soundproofed and conducive to restful sleep. Facilities such as clean and modern rooms, along with attentive staff and helpful concierge services, enhance the overall guest experience.
Overall, We Hotel Aeropuerto proves to be a practical, comfortable and highly convenient stopover for travelers prioritizing proximity to the airport, combined with modern amenities and reliable transport services.
At 'We Hotel Aeropuerto,' guests frequently comment on the breakfast experience with opinions predominantly falling into positive notes about the food quality and service. Many reviewers appreciated the good, delicious and very tasty breakfasts, often highlighting specific offerings like chilaquiles, coffee and green juice. The breakfast service received praise for its speed and friendly staff, contributing to a positive start to the day.
However, a recurring theme throughout the reviews is the absence of breakfast included in the room rate, which many guests found disappointing, especially at the hotel’s price point. Some guests mentioned the previous availability of a breakfast buffet, which has since been replaced with an à la carte menu and they voiced a preference for the former. Several reviews also indicated confusion or frustration due to incorrect information from booking sites that advertised complimentary breakfast.
On the downside, a few guests mentioned that the breakfast options were limited or not ready at the advertised times and some found the breakfast room itself to be less inviting. Despite these criticisms, when purchased, the breakfast offerings were mostly considered delicious and well-priced, adding value to the stay.
We Hotel Aeropuerto boasts several dining options that offer varied experiences for guests. The main restaurant is praised for its wide selection of delicious dishes and remains open until 11:30 PM, making it a convenient option for late arrivals. Many guests compliment the flavorful and well-prepared food with some highlighting standout items like tortilla soup and rosemary service. The hotel also features a seafood restaurant and another venue specializing in Mexican cuisine, both of which receive positive remarks for their taste and quality.
However, opinions on pricing are mixed with some diners finding the restaurants expensive, though the majority still felt the meals were worth the cost due to the quality of the food. Guests appreciate the fast service and courteous staff, further enhancing the dining experience. Some reviews note impressive room service with prompt and delicious deliveries, a helpful feature for those preferring to dine in their rooms.
Despite the positive feedback, there are some criticisms, including occasional reports of bland flavors, poor service at the seafood restaurant and issues with food temperature and preparation. Some guests had negative experiences with specific dishes, citing incidents of overpriced meals and unsatisfactory food quality. Special dietary needs, such as vegetarian options, were also noted to be limited, causing inconvenience for some.
Overall, while the dining experience at We Hotel Aeropuerto receives strong support for its generally tasty and well-prepared food, a few areas of improvement in terms of service consistency and menu variety could enhance the overall guest satisfaction.
The reviews for 'We Hotel Aeropuerto' paint a picture of comfortable and spacious accommodations, particularly appreciated for their proximity to the airport. Guests frequently noted the rooms being clean, modern and well-maintained with many citing the comfortable beds and spacious bathrooms. Soundproofing and effective blackout curtains ensured restful stays. Room amenities, such as complimentary bottled water, toiletries and occasionally coffee pods, were well-received.
Though some rooms lacked windows or had views limited to the hotel's interior, the general consensus highlighted the good size and extensive facilities of the rooms. However, there were occasional mentions of issues such as outdated furniture, weak air conditioning, lack of ventilation and minor cleanliness concerns, like mildew and occasional noise. Overall, the hotel's rooms are praised as functional and convenient for short stays, especially for those catching early flights.
The beds at We Hotel Aeropuerto are generally praised for their comfort, making them suitable for a restful night's sleep. Most guests find the beds very comfortable with many highlighting them as super comfortable and of excellent quality. Comfortable bedding and pillows contribute to the positive sleeping experience, although some guests note that the pillows were too hard or high for their liking.
There are several mentions of comfortable, even huge, beds that add to roominess and ease, though a few reviews mention that some of the beds are perceived as small and not ideal for sharing between two people. Despite the overwhelmingly positive remarks, a handful of guests did experience issues with bed cleanliness and linens, including concerns about bed bugs and infrequent changing of sheets.
The size of the rooms and beds can be a point of concern for larger groups, as some reviews pointed out the beds are for single occupancy, making it challenging for two people to share comfortably. In summary, the general consensus is that the beds at We Hotel Aeropuerto offer a comfortable place to rest, but it's advisable to confirm bed arrangements if traveling in pairs or groups.
We Hotel Aeropuerto boasts exceptional cleanliness as highlighted by numerous reviews. The rooms are consistently described as very clean, comfortable and well-kept, providing a pleasant stay for guests. The hotel's facilities are tidy and organized with the overall maintenance being commendable. Many guests appreciated the spotless cleanliness and noted that everything felt sanitized and safe, in line with Covid protocols. The friendly and efficient service, combined with the hotel's proximity to the airport, makes it a convenient option, especially for those needing a place to stay for a night or between flights.
While most reviews were positive, a few pointed out occasional issues such as dirty carpets, stained sheets and a musty smell in some rooms. Instances of hairs in the shower and minor maintenance concerns were mentioned but did not overshadow the overall positive feedback regarding the cleanliness and comfort of the hotel.
In conclusion, We Hotel Aeropuerto generally excels in maintaining a clean and comfortable environment, making it a reliable choice for travelers seeking a restful stay near the airport.
The feedback about the staff at 'We Hotel Aeropuerto' highlights a predominantly positive experience. Many travelers repeatedly commend the staff for being very friendly, super friendly, polite and helpful. The night staff and doormen received appreciation for their attentiveness and the efficient shuttle service that operates even during out-of-hours. Restaurant staff is noted for their impeccable service and friendliness. Though there are mentions of the occasional rude or inattentive staff member, the general sentiment reflects excellent customer service, professionalism and a welcoming atmosphere. The reception staff are frequently praised for their efficiency and assistance, especially during check-in. Drivers were also recognized for their punctuality and friendliness. Guests found the attention and services of the staff to be exceptional, making their stay comfortable and assuring. While there are a few remarks about language barriers and less helpful interactions, the positive encounters significantly overshadow them. Overall, the staff’s kindness, professionalism and dedication are key elements that enhance the guest experience at 'We Hotel Aeropuerto'.
Guests at We Hotel Aeropuerto have delivered a mixed bag of experiences regarding the hotel's WiFi services. Many appreciated the free WiFi, noting that it was working well with strong signals and some even remarked on the excellent connection. However, there were numerous complaints about poor WiFi quality and weak signals in various rooms, particularly on specific floors. Some guests were unable to access the internet at all during their stay, leading them to rely on mobile data instead. Though there were instances of good internet performance, the consensus is that WiFi service needs improvement with a significant number of guests reporting slow, intermittent or non-functional connections in their rooms. The hotel appears to be making efforts to resolve these issues, but consistent and reliable WiFi remains a challenge.
The gym at We Hotel Aeropuerto has received a mix of feedback from guests with the majority highlighting its positive aspects. Many guests appreciated the completeness of the gym, noting that it was well-equipped and met various fitness needs. The facility impressed some visitors with its good quality equipment, including free weights, an elliptical glider, treadmill and resistance machines. The gym was described as being better than expected and perfect for personal fitness requirements. However, there were mentions of some equipment being broken and the gym not being connected, which slightly marred the overall experience. Despite these drawbacks, the gym was a significant factor for guests choosing the hotel and many felt it was a valuable addition to their stay.
We Hotel Aeropuerto offers several parking options, including free parking, which is convenient for guests. However, it is important to note that there are limited parking spaces available. The parking space itself is reported to be quite tight and some guests have found the access from the parking lot to the lobby to be uncomfortable and unattractive. Furthermore, there are no ramps for baby strollers or wheeled suitcases, potentially causing inconvenience for families and travelers with heavy luggage. Despite these drawbacks, the overall parking availability and inclusion as part of the hotel services are appreciated by many visitors.
We Hotel Aeropuerto offers a splendid experience, as many guests felt the hotel deserved a five-star rating. The rooms are noted for their luxury, providing broad amenities that contribute to an exceptional stay. Guests frequently praised the excellent dining experience and the efficiency of the shuttle service from the airport. The staff's performance is described as awesome, adding to the overall excellent services of the hotel. Despite the high cost, the hotel is highly recommended by visitors who enjoy its luxurious atmosphere and efficient facilities. However, a slow check-in process and debates about its five-star status suggest there is some room for improvement.
'We Hotel Aeropuerto' is a solid choice for travelers seeking a four-star experience close to the airport. Many guests appreciated its high standard services and the very suitable quality/price ratio. The friendly staff contributes to the positive atmosphere, ensuring that short stays are pleasant and efficient. It has a great location for those needing quick airport access and offers good value for money. While the facilities might show some signs of wear, the overall experience still aligns well with its four-star rating. The hotel provides good sleep quality and is considered a very good hotel for its category.
'We Hotel Aeropuerto' proves to be an excellent choice for business travelers, particularly for those needing swift and convenient access to the airport. The hotel's proximity to Benito Juarez International Airport, just a five-minute walk from Terminal 1, makes it an ideal spot for short layovers or early morning departures.
The complimentary shuttle service is a standout feature, operating every 30 minutes, 24/7, which guests frequently praise for its reliability and punctuality. This is particularly beneficial for those with late-night or early-morning flights and adds a layer of convenience that many appreciate.
Guests also find the hotel rates to be reasonable, enhancing its appeal for overnight stays. The rooms are described as cozy with functional amenities, notably featuring desks which provide a suitable workspace. Despite the lack of a dedicated business center, the hotel compensates by offering business services and assisting with necessary document printing, adding to its practicality for work-related visits.
While there is room for some improvement regarding the overall ease of conducting business activities at the hotel, it remains a favorable option for those who prioritize location and convenience. The efficient shuttle service, accessible location and accommodating business support services collectively make 'We Hotel Aeropuerto' a reliable choice for the discerning business traveler.
We Hotel Aeropuerto boasts several accessible facilities, making it suitable for guests with minor mobility needs. The hotel is conveniently located close to public transportation and guests have praised the easy and dependable shuttle service that runs to and from the airport every 30 minutes, around the clock. The helpful staff can assist in arranging the shuttle, although there have been occasional mentions of delays and difficulty in organizing the service.
While the entrance appears to lack a ramp, the property does have wheelchair-accessible areas, including the check-in counter. However, several guests noted significant limitations in terms of overall accessibility, particularly for wheelchair users. The rooms for disabled guests could benefit from better equipment and improvements in accessibility features. Despite these challenges, the hotel maintains a reputation for safety and convenience, especially for those needing quick access to the airport. Additionally, the establishment is commendable for its inclusive hiring practices, employing staff with disabilities.
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Location
Guests frequently highlight the ease with which they can reach the hotel from the airport with many mentioning the short walking distance — often just 5 to 10 minutes. The added benefit of being close to public transportation, including the nearby metro station, allows for convenient commutes into the city center, albeit slightly longer than staying within the city itself.
In addition to its ideal location, the hotel offers comfortable accommodations with well-appointed rooms that are soundproofed and conducive to restful sleep. Facilities such as clean and modern rooms, along with attentive staff and helpful concierge services, enhance the overall guest experience.
Overall, We Hotel Aeropuerto proves to be a practical, comfortable and highly convenient stopover for travelers prioritizing proximity to the airport, combined with modern amenities and reliable transport services.
Breakfast
However, a recurring theme throughout the reviews is the absence of breakfast included in the room rate, which many guests found disappointing, especially at the hotel’s price point. Some guests mentioned the previous availability of a breakfast buffet, which has since been replaced with an à la carte menu and they voiced a preference for the former. Several reviews also indicated confusion or frustration due to incorrect information from booking sites that advertised complimentary breakfast.
On the downside, a few guests mentioned that the breakfast options were limited or not ready at the advertised times and some found the breakfast room itself to be less inviting. Despite these criticisms, when purchased, the breakfast offerings were mostly considered delicious and well-priced, adding value to the stay.
Dinner
However, opinions on pricing are mixed with some diners finding the restaurants expensive, though the majority still felt the meals were worth the cost due to the quality of the food. Guests appreciate the fast service and courteous staff, further enhancing the dining experience. Some reviews note impressive room service with prompt and delicious deliveries, a helpful feature for those preferring to dine in their rooms.
Despite the positive feedback, there are some criticisms, including occasional reports of bland flavors, poor service at the seafood restaurant and issues with food temperature and preparation. Some guests had negative experiences with specific dishes, citing incidents of overpriced meals and unsatisfactory food quality. Special dietary needs, such as vegetarian options, were also noted to be limited, causing inconvenience for some.
Overall, while the dining experience at We Hotel Aeropuerto receives strong support for its generally tasty and well-prepared food, a few areas of improvement in terms of service consistency and menu variety could enhance the overall guest satisfaction.
Rooms
Though some rooms lacked windows or had views limited to the hotel's interior, the general consensus highlighted the good size and extensive facilities of the rooms. However, there were occasional mentions of issues such as outdated furniture, weak air conditioning, lack of ventilation and minor cleanliness concerns, like mildew and occasional noise. Overall, the hotel's rooms are praised as functional and convenient for short stays, especially for those catching early flights.
Beds
There are several mentions of comfortable, even huge, beds that add to roominess and ease, though a few reviews mention that some of the beds are perceived as small and not ideal for sharing between two people. Despite the overwhelmingly positive remarks, a handful of guests did experience issues with bed cleanliness and linens, including concerns about bed bugs and infrequent changing of sheets.
The size of the rooms and beds can be a point of concern for larger groups, as some reviews pointed out the beds are for single occupancy, making it challenging for two people to share comfortably. In summary, the general consensus is that the beds at We Hotel Aeropuerto offer a comfortable place to rest, but it's advisable to confirm bed arrangements if traveling in pairs or groups.
Cleanliness
While most reviews were positive, a few pointed out occasional issues such as dirty carpets, stained sheets and a musty smell in some rooms. Instances of hairs in the shower and minor maintenance concerns were mentioned but did not overshadow the overall positive feedback regarding the cleanliness and comfort of the hotel.
In conclusion, We Hotel Aeropuerto generally excels in maintaining a clean and comfortable environment, making it a reliable choice for travelers seeking a restful stay near the airport.
Staff
Wi-Fi
Gym
Parking
5 Star
4 Star
Business
The complimentary shuttle service is a standout feature, operating every 30 minutes, 24/7, which guests frequently praise for its reliability and punctuality. This is particularly beneficial for those with late-night or early-morning flights and adds a layer of convenience that many appreciate.
Guests also find the hotel rates to be reasonable, enhancing its appeal for overnight stays. The rooms are described as cozy with functional amenities, notably featuring desks which provide a suitable workspace. Despite the lack of a dedicated business center, the hotel compensates by offering business services and assisting with necessary document printing, adding to its practicality for work-related visits.
While there is room for some improvement regarding the overall ease of conducting business activities at the hotel, it remains a favorable option for those who prioritize location and convenience. The efficient shuttle service, accessible location and accommodating business support services collectively make 'We Hotel Aeropuerto' a reliable choice for the discerning business traveler.
Accessible
While the entrance appears to lack a ramp, the property does have wheelchair-accessible areas, including the check-in counter. However, several guests noted significant limitations in terms of overall accessibility, particularly for wheelchair users. The rooms for disabled guests could benefit from better equipment and improvements in accessibility features. Despite these challenges, the hotel maintains a reputation for safety and convenience, especially for those needing quick access to the airport. Additionally, the establishment is commendable for its inclusive hiring practices, employing staff with disabilities.
No, We Hotel Aeropuerto doesn't have any pool.
No, a spa isn't available at We Hotel Aeropuerto.
No, We Hotel Aeropuerto doesn't allow dogs.
Yes, parking facilities are available at We Hotel Aeropuerto.
Yes, We Hotel Aeropuerto has a gym.
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