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Accessible Hotels with Rooftop Pool in Mexico
62 HOTELS IN MEXICOMost popular user searches in Mexico: hotels with overwater bungalows, hotels for yoga, hotels with private pool rooms, treehouse hotels, hotels for adults only, accessible hotels, hotels with all inclusive packages, hotels with water park, hotels with lazy river, hotels with pool water slide, small hotels, family friendly hotels, boutique-style hotels, luxury hotels and hotels near golf courses.
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Summary of reviews
Soul Beach Hotel & Spa in Playa del Carmen is widely praised for its excellent location, being conveniently close to the vibrant Fifth Avenue and just steps away from the beach. This strategic position allows guests to easily explore local attractions while enjoying a tranquil and serene environment.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
Categories
Rooftop Pool
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Accessible
$
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Summary of reviews
Holiday Inn Express Puerto Vallarta by IHG, enjoys a prime location near the airport, making it perfect for travelers with early flights or layovers. Its proximity to the nearby Marina, banks, pharmacies and a supermarket adds practicality. While slightly removed from downtown attractions and the beach, the convenience for short stays and business travel is a significant advantage. The hotel is noted for its cleanliness, modern amenities and quiet environment despite its airport location.
The breakfast offerings are praised for variety, flavor and quality with a buffet that includes chilaquiles, pancakes and vegetarian options. Guests appreciate the friendly and attentive breakfast staff. The rooms are comfortable, spacious and modern, featuring amenities such as coffee makers and mini refrigerators. Housekeeping is highly regarded for maintaining cleanliness and ensuring comfort.
Cleanliness extends to the entire property, including the well-maintained pool and fitness areas. The staff is lauded for their politeness, attentiveness and helpfulness, contributing greatly to positive guest experiences. Although the Wi-Fi receives mixed reviews, it is generally considered reliable. The gym is well-equipped and clean, providing a positive workout environment.
The pool area, while sometimes crowded and occasionally cold, is overall an attractive and well-kept facility, appreciated for its views and heated jacuzzi. Parking facilities are described as safe and convenient despite minor difficulties. The beds are consistently praised for their comfort, contributing to restful sleep. Business travelers find the hotel strategic and efficient with a well-equipped business center and comfortable workspaces.
Accessibility features are commendable with the hotel being well-suited for guests with disabilities. Overall, Holiday Inn Express Puerto Vallarta offers a reliable and comfortable stay, highlighted by excellent staff service, cleanliness and practical amenities.
The breakfast offerings are praised for variety, flavor and quality with a buffet that includes chilaquiles, pancakes and vegetarian options. Guests appreciate the friendly and attentive breakfast staff. The rooms are comfortable, spacious and modern, featuring amenities such as coffee makers and mini refrigerators. Housekeeping is highly regarded for maintaining cleanliness and ensuring comfort.
Cleanliness extends to the entire property, including the well-maintained pool and fitness areas. The staff is lauded for their politeness, attentiveness and helpfulness, contributing greatly to positive guest experiences. Although the Wi-Fi receives mixed reviews, it is generally considered reliable. The gym is well-equipped and clean, providing a positive workout environment.
The pool area, while sometimes crowded and occasionally cold, is overall an attractive and well-kept facility, appreciated for its views and heated jacuzzi. Parking facilities are described as safe and convenient despite minor difficulties. The beds are consistently praised for their comfort, contributing to restful sleep. Business travelers find the hotel strategic and efficient with a well-equipped business center and comfortable workspaces.
Accessibility features are commendable with the hotel being well-suited for guests with disabilities. Overall, Holiday Inn Express Puerto Vallarta offers a reliable and comfortable stay, highlighted by excellent staff service, cleanliness and practical amenities.
Categories
Accessible
Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Golf
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Categories
Accessible
Pool
Rooftop Pool
Dog Friendly
From $226
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Summary of reviews
Dreams Vista Cancun Golf & Spa Resort is a modern and luxurious hotel located in a great touristy area, close to activities and with boat transportation to shopping at Puerta Cancun. The breakfast options are fantastic with the World Café buffet being a particular favorite among guests. The dinner options are mixed with some restaurants having a better selection of food than others. The rooms are spacious, clean and offer breathtaking views of the ocean and surrounding areas. The hotel is also known for its top-notch cleanliness and friendly and efficient staff. The spa experience is highly recommended and the pool area is excellent with fantastic poolside drinks. The beach area is small but decent and the hotel is perfect for families with children, offering a waterpark, slides, a kids club and babysitting services. The rooftop pool is amazing with stunning views and attentive wait staff. Overall, Dreams Vista Cancun Golf & Spa Resort is a luxurious and unforgettable experience that guests cannot wait to return to.
Categories
Rooftop Pool
Accessible
Pool
Infinity Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
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Info
Summary of reviews
Fiesta Inn Merida stands out for its prime location that suits both business and leisure travelers, being near the city center, modern areas, key attractions like the Great Maya Museum, shopping malls and various restaurants and supermarkets. The hotel's accessibility is commendable with easy transportation options and valet parking available. The general sentiment from guests is that the hotel offers clean, modern facilities with comfortable accommodations and excellent service from a friendly and attentive staff.
Breakfast at Fiesta Inn Merida is highly praised for its delicious range and extensive buffet options. Guests appreciate the quality and variety of the food as well as the exceptional service from the restaurant staff, making breakfast a highlight of their stay. Although breakfast is not included in the reservation and has mixed reviews regarding its pricing, it is still considered a fantastic aspect of the hotel experience by many guests.
The rooms are generally comfortable, spacious and clean. Guests often commend the comfort of the beds and pillows, noting that it contributes to a restful stay. While some rooms require minor maintenance such as fixing loose towel racks or addressing moisture issues, the overall comfort and cleanliness are significant positives for most travelers.
In terms of cleanliness, Fiesta Inn Merida is mostly praised for its clean and modern ambiance. Guests frequently highlight the cleanliness of both the rooms and facilities and appreciate the high level of service. Some lapses in maintenance, such as mold in showers or stained linens, suggest areas for improvement, but overall, cleanliness remains a strong point.
The hotel's staff stands out notably for their friendliness, kindness and excellent service. Guests consistently mention their cordial and efficient attention with special commendations for the valet parking, reception teams and restaurant waiters. The staff's accommodating nature and compassion, especially in times of personal need, greatly enhance the guest experience.
Parking receives mixed feedback; while the accessibility of parking is a plus, its location outside the hotel facilities and the shared arrangement with a nearby casino and supermarket are seen as drawbacks. The lack of lighting and inconvenient entry points further detract from the experience. Nonetheless, the parking is functional and improvements could enhance guest satisfaction.
Finally, the beds are frequently described as comfortable and a strong feature of the hotel. Most reviews emphasize the comfort of the beds and pillows, contributing to guests' overall restful experience, despite occasional cleanliness issues such as hairs on the sheets. Overall, Fiesta Inn Merida offers a compelling, comfortable and service-oriented stay for travelers.
Breakfast at Fiesta Inn Merida is highly praised for its delicious range and extensive buffet options. Guests appreciate the quality and variety of the food as well as the exceptional service from the restaurant staff, making breakfast a highlight of their stay. Although breakfast is not included in the reservation and has mixed reviews regarding its pricing, it is still considered a fantastic aspect of the hotel experience by many guests.
The rooms are generally comfortable, spacious and clean. Guests often commend the comfort of the beds and pillows, noting that it contributes to a restful stay. While some rooms require minor maintenance such as fixing loose towel racks or addressing moisture issues, the overall comfort and cleanliness are significant positives for most travelers.
In terms of cleanliness, Fiesta Inn Merida is mostly praised for its clean and modern ambiance. Guests frequently highlight the cleanliness of both the rooms and facilities and appreciate the high level of service. Some lapses in maintenance, such as mold in showers or stained linens, suggest areas for improvement, but overall, cleanliness remains a strong point.
The hotel's staff stands out notably for their friendliness, kindness and excellent service. Guests consistently mention their cordial and efficient attention with special commendations for the valet parking, reception teams and restaurant waiters. The staff's accommodating nature and compassion, especially in times of personal need, greatly enhance the guest experience.
Parking receives mixed feedback; while the accessibility of parking is a plus, its location outside the hotel facilities and the shared arrangement with a nearby casino and supermarket are seen as drawbacks. The lack of lighting and inconvenient entry points further detract from the experience. Nonetheless, the parking is functional and improvements could enhance guest satisfaction.
Finally, the beds are frequently described as comfortable and a strong feature of the hotel. Most reviews emphasize the comfort of the beds and pillows, contributing to guests' overall restful experience, despite occasional cleanliness issues such as hairs on the sheets. Overall, Fiesta Inn Merida offers a compelling, comfortable and service-oriented stay for travelers.
Categories
Accessible
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Sustainability Journey
From $87
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Summary of reviews
The NH Collection Mexico City Reforma is widely regarded for its excellent location, nestled in the heart of Mexico City's vibrant Pink Zone. It's praised for its proximity to key tourist attractions including the Angel of Independence and Chapultepec Forest, as well as a variety of restaurants, bars and shops. The hotel's central and safe location, close to public transportation like the Insurgentes metro station, makes it ideal for both business and leisure travelers. The friendly and helpful staff further enhance the overall guest experience.
The breakfast at the hotel is a standout feature, frequently commended for its delicious and varied offerings. Guests appreciate a wide selection of fresh fruits, regional dishes and the option to have eggs prepared to their preference. The breakfast buffet is well-prepared, high in quality and serviced by efficient and friendly staff.
The dining experience at the hotel garners mixed reviews. While room service and the restaurant menu are praised for their variety and convenience, some guests find the quality inconsistent and the prices high. Complaints about tasteless food and poor execution of certain dishes detract from the otherwise pleasant ambiance and service.
Guest reviews about the rooms highlight their spaciousness, cleanliness and comfortable design. Many find the rooms well-lit, well-decorated and equipped with useful amenities. However, issues with noise, inconsistent maintenance and occasional cleanliness lapses are noted. Some guests reported dust, stains and outdated fixtures, pointing to areas needing improvement.
Cleanliness across the hotel also receives mixed feedback. While many guests find the rooms and amenities clean with good housekeeping services, others report dirty hallways, unclean carpets and inadequate housekeeping practices. Maintaining consistent cleanliness and timely service in common areas and rooms could enhance guest satisfaction.
The staff, overall, receive acclaim for their friendliness, attentiveness and excellent service, making guests feel valued. Particular staff members like Eric, Jesus and Aldo are frequently mentioned for their exceptional hospitality. However, occasional issues with efficiency and responsiveness at the reception area are noted.
Free WiFi at the hotel garners mixed feedback. Some guests find the connection fast and reliable, while others experience slow speeds, disconnections and poor performance in certain areas, particularly around the pool. Improving the stability and speed of the WiFi service could significantly enhance the guest experience.
The spa services provided are generally well-received with guests appreciating the professional massage services despite higher fees and occasional unavailability of staff. The gym is described as well-equipped and spacious, though some guests suggest the addition of more equipment to improve the facility.
The pool area offers a mixed experience. Positive aspects include a nicely heated and clean pool with good skyline views. However, guests have faced issues such as cold water, insufficient lounge chairs, cleanliness problems and accessibility restrictions. Addressing these concerns could enhance the overall poolside experience.
Parking at the hotel is a noted benefit with many guests appreciating the availability of free parking and valet services. However, some find maneuvering within the parking lot tricky and report limited spaces and inconsistent valet service.
Families find the hotel accommodating with amenities like family rooms and junior suites. Celebratory occasions are well-catered for, enhancing guest experiences. However, the area’s nightlife and reception process can present challenges for families with toddlers.
In summary, NH Collection Mexico City Reforma offers a strategic location, comfortable accommodations and friendly service. Despite some inconsistencies in the dining and room cleanliness, the hotel provides a positive experience with room for improvements in certain areas.
The breakfast at the hotel is a standout feature, frequently commended for its delicious and varied offerings. Guests appreciate a wide selection of fresh fruits, regional dishes and the option to have eggs prepared to their preference. The breakfast buffet is well-prepared, high in quality and serviced by efficient and friendly staff.
The dining experience at the hotel garners mixed reviews. While room service and the restaurant menu are praised for their variety and convenience, some guests find the quality inconsistent and the prices high. Complaints about tasteless food and poor execution of certain dishes detract from the otherwise pleasant ambiance and service.
Guest reviews about the rooms highlight their spaciousness, cleanliness and comfortable design. Many find the rooms well-lit, well-decorated and equipped with useful amenities. However, issues with noise, inconsistent maintenance and occasional cleanliness lapses are noted. Some guests reported dust, stains and outdated fixtures, pointing to areas needing improvement.
Cleanliness across the hotel also receives mixed feedback. While many guests find the rooms and amenities clean with good housekeeping services, others report dirty hallways, unclean carpets and inadequate housekeeping practices. Maintaining consistent cleanliness and timely service in common areas and rooms could enhance guest satisfaction.
The staff, overall, receive acclaim for their friendliness, attentiveness and excellent service, making guests feel valued. Particular staff members like Eric, Jesus and Aldo are frequently mentioned for their exceptional hospitality. However, occasional issues with efficiency and responsiveness at the reception area are noted.
Free WiFi at the hotel garners mixed feedback. Some guests find the connection fast and reliable, while others experience slow speeds, disconnections and poor performance in certain areas, particularly around the pool. Improving the stability and speed of the WiFi service could significantly enhance the guest experience.
The spa services provided are generally well-received with guests appreciating the professional massage services despite higher fees and occasional unavailability of staff. The gym is described as well-equipped and spacious, though some guests suggest the addition of more equipment to improve the facility.
The pool area offers a mixed experience. Positive aspects include a nicely heated and clean pool with good skyline views. However, guests have faced issues such as cold water, insufficient lounge chairs, cleanliness problems and accessibility restrictions. Addressing these concerns could enhance the overall poolside experience.
Parking at the hotel is a noted benefit with many guests appreciating the availability of free parking and valet services. However, some find maneuvering within the parking lot tricky and report limited spaces and inconsistent valet service.
Families find the hotel accommodating with amenities like family rooms and junior suites. Celebratory occasions are well-catered for, enhancing guest experiences. However, the area’s nightlife and reception process can present challenges for families with toddlers.
In summary, NH Collection Mexico City Reforma offers a strategic location, comfortable accommodations and friendly service. Despite some inconsistencies in the dining and room cleanliness, the hotel provides a positive experience with room for improvements in certain areas.
Categories
Accessible
Pool
Rooftop Pool
Outdoor Pool
Luxury
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Summary of reviews
Holiday Inn Guadalajara Select by IHG is highly regarded for its prime location in Guadalajara, which offers convenient access to the historic center, shopping plazas, and dining options. Both business and leisure travelers benefit from its strategic positioning, with the area being safe and quiet, promising peaceful nights despite its central location. Visitors are consistently impressed by the cleanliness and the high level of service provided by friendly, attentive staff, which contributes to a pleasant overall experience.
The breakfast buffet is notably praised for its variety and freshness, providing a delicious and fulfilling start to the day. While some guests mention areas for improvement, such as catering to diverse preferences, the breakfast remains a standout feature of the hotel. Dinner options are generally well-received, though there is some feedback about limited selection beyond breakfast. Despite this, the abundance of nearby restaurants offers guests ample dining choices.
Rooms are spacious, clean, and comfortable, featuring cozy beds that ensure restful sleep. Some guests note minor issues such as aging furniture, but the overall comfort and maintenance of the accommodations are appreciated. The pool area, offering impressive city views, is another highlight, although some guests report it being unheated. The hotel's commitment to cleanliness and the maintenance of its facilities is evident throughout, even if minor oversights occasionally occur.
The staff's exceptional service is a major advantage, with numerous positive mentions of their warmth and helpfulness, enhancing guests' experiences. Reliable internet connection supports business travelers, although there is room for improvement with the Wi-Fi system. Business guests find the hotel well-equipped for their needs, with spacious rooms, modern facilities, and convenient meeting spaces.
Parking presents challenges due to limited space and additional fees, but some guests find it convenient overall. Despite these concerns, the hotel's location and amenities make it a strong choice for visitors to Guadalajara. Overall, Holiday Inn Guadalajara Select by IHG delivers on its promises, offering good value, comfort, and a welcoming atmosphere to both business and leisure travelers.
The breakfast buffet is notably praised for its variety and freshness, providing a delicious and fulfilling start to the day. While some guests mention areas for improvement, such as catering to diverse preferences, the breakfast remains a standout feature of the hotel. Dinner options are generally well-received, though there is some feedback about limited selection beyond breakfast. Despite this, the abundance of nearby restaurants offers guests ample dining choices.
Rooms are spacious, clean, and comfortable, featuring cozy beds that ensure restful sleep. Some guests note minor issues such as aging furniture, but the overall comfort and maintenance of the accommodations are appreciated. The pool area, offering impressive city views, is another highlight, although some guests report it being unheated. The hotel's commitment to cleanliness and the maintenance of its facilities is evident throughout, even if minor oversights occasionally occur.
The staff's exceptional service is a major advantage, with numerous positive mentions of their warmth and helpfulness, enhancing guests' experiences. Reliable internet connection supports business travelers, although there is room for improvement with the Wi-Fi system. Business guests find the hotel well-equipped for their needs, with spacious rooms, modern facilities, and convenient meeting spaces.
Parking presents challenges due to limited space and additional fees, but some guests find it convenient overall. Despite these concerns, the hotel's location and amenities make it a strong choice for visitors to Guadalajara. Overall, Holiday Inn Guadalajara Select by IHG delivers on its promises, offering good value, comfort, and a welcoming atmosphere to both business and leisure travelers.
Categories
Accessible
Pool
Rooftop Pool
Family
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Summary of reviews
Hampton Inn & Suites by Hilton Los Cabos is lauded for its prime and convenient location, situated between the airport and the city of San José del Cabo. Many guests appreciate its proximity to essential amenities including restaurants, markets and a nearby hospital, which makes it a practical choice for both leisure and business travelers. The hotel’s location is highly praised for offering easy access to various city attractions while providing excellent value and comfort.
The breakfast service at the hotel receives generally favorable reviews with guests highlighting its delicious, varied and high-quality offerings. The included breakfast buffet is particularly appreciated for contributing to a well-rounded start to the day. Complaints are minimal, though a few guests mentioned limited options and occasional crowding.
Accommodations at Hampton Inn & Suites by Hilton Los Cabos are consistently praised for their spaciousness and cleanliness. The rooms are described as large, well-ventilated and comfortably furnished with amenities like kitchenettes adding to the convenience. The beds and pillows are often noted for their exceptional comfort, though some minor issues with room size and occasional damp smells are mentioned.
The hotel's high standards of cleanliness extend beyond the rooms with shared spaces, the laundry room, facilities and the pool all being well-maintained. The staff is commended for their friendly and attentive service, significantly enhancing the guest experience.
The gym receives positive remarks for its cleanliness and good views, despite occasional equipment issues. The pool, located on the rooftop, is praised for its beautiful views and pleasant atmosphere, even though the cold water due to lack of heating was a common critique.
Overall, the Hampton Inn & Suites by Hilton Los Cabos excels in providing a comfortable, clean and well-located stay with friendly service, making it a favored choice among visitors to the Cabo area.
The breakfast service at the hotel receives generally favorable reviews with guests highlighting its delicious, varied and high-quality offerings. The included breakfast buffet is particularly appreciated for contributing to a well-rounded start to the day. Complaints are minimal, though a few guests mentioned limited options and occasional crowding.
Accommodations at Hampton Inn & Suites by Hilton Los Cabos are consistently praised for their spaciousness and cleanliness. The rooms are described as large, well-ventilated and comfortably furnished with amenities like kitchenettes adding to the convenience. The beds and pillows are often noted for their exceptional comfort, though some minor issues with room size and occasional damp smells are mentioned.
The hotel's high standards of cleanliness extend beyond the rooms with shared spaces, the laundry room, facilities and the pool all being well-maintained. The staff is commended for their friendly and attentive service, significantly enhancing the guest experience.
The gym receives positive remarks for its cleanliness and good views, despite occasional equipment issues. The pool, located on the rooftop, is praised for its beautiful views and pleasant atmosphere, even though the cold water due to lack of heating was a common critique.
Overall, the Hampton Inn & Suites by Hilton Los Cabos excels in providing a comfortable, clean and well-located stay with friendly service, making it a favored choice among visitors to the Cabo area.
Categories
Accessible
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Golf
$
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Summary of reviews
Overall, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is a top-notch hotel that provides guests with exceptional facilities and services. The luxurious atmosphere, friendly and professional staff, high-quality food and beautifully-decorated rooms make for a truly relaxing and enjoyable vacation. The hotel's restaurants are all rated 5 stars and the pizza place near the pool is a must-try for foodies. While the hotel may be pricier than other options in the area, it's worth every penny for the five-star stay. Cancun visitors looking for the best all-inclusive resort in the hotel zone should definitely consider Breathless Cancun Soul Resort & Spa.
Categories
Rooftop Pool
Accessible
Pool
Infinity Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
$
Info
Summary of reviews
Howard Johnson by Wyndham Veracruz is highly praised for its prime location, offering easy access to key attractions, the ocean, city center, boardwalk, aquarium and beaches. Many rooms and the pool provide excellent ocean views, adding to the scenic appeal. The staff is commended for their friendliness and helpfulness, contributing to a welcoming atmosphere. The affordable rates and proximity to public transportation make it an attractive choice for travelers looking to explore Veracruz. The breakfast service receives high marks for its delicious, varied and plentiful offerings, enhancing the overall value of the stay.
The hotel's dining experiences, particularly breakfast, earn consistent praise for quality and flavor, though some diners seek more variety. While some rooms are spacious, comfortable and offer lovely sea views, many reviews indicate the need for significant improvements in cleanliness, maintenance and modernization. Despite mixed feedback on the overall room conditions, the hotel's beautiful facilities and attentive service stand out positively.
Cleanliness of the hotel grounds is generally praised, but issues with room upkeep, such as dirt and musty odors, are frequently mentioned. The hotel staff is predominantly described as attentive, friendly and providing excellent service, enhancing the guest experience despite occasional reported rudeness in certain areas.
WiFi service is seen as a significant drawback with many guests experiencing slow speeds and limited connectivity. The rooftop pool receives mixed feedback, praised for the views but criticized for its small size, cold water and occasional cleanliness issues.
Guests appreciate the hotel's proximity to the beach and other waterfront attractions, making it easy to explore the area. Parking is convenient and generally satisfactory, though the small lot and lack of covered options could be improved.
Families find the hotel accommodating with practical facilities and services catering to children and guests with disabilities. Beds receive mixed reviews with numerous complaints about hardness and cleanliness, affecting overall comfort. Some guests believe the hotel lives up to its four-star rating, while others feel there is room for improvement, particularly regarding room conditions.
In summary, Howard Johnson by Wyndham Veracruz offers a convenient location, friendly staff and good dining, but faces challenges with room maintenance, cleanliness and WiFi connectivity that need addressing to enhance guest satisfaction.
The hotel's dining experiences, particularly breakfast, earn consistent praise for quality and flavor, though some diners seek more variety. While some rooms are spacious, comfortable and offer lovely sea views, many reviews indicate the need for significant improvements in cleanliness, maintenance and modernization. Despite mixed feedback on the overall room conditions, the hotel's beautiful facilities and attentive service stand out positively.
Cleanliness of the hotel grounds is generally praised, but issues with room upkeep, such as dirt and musty odors, are frequently mentioned. The hotel staff is predominantly described as attentive, friendly and providing excellent service, enhancing the guest experience despite occasional reported rudeness in certain areas.
WiFi service is seen as a significant drawback with many guests experiencing slow speeds and limited connectivity. The rooftop pool receives mixed feedback, praised for the views but criticized for its small size, cold water and occasional cleanliness issues.
Guests appreciate the hotel's proximity to the beach and other waterfront attractions, making it easy to explore the area. Parking is convenient and generally satisfactory, though the small lot and lack of covered options could be improved.
Families find the hotel accommodating with practical facilities and services catering to children and guests with disabilities. Beds receive mixed reviews with numerous complaints about hardness and cleanliness, affecting overall comfort. Some guests believe the hotel lives up to its four-star rating, while others feel there is room for improvement, particularly regarding room conditions.
In summary, Howard Johnson by Wyndham Veracruz offers a convenient location, friendly staff and good dining, but faces challenges with room maintenance, cleanliness and WiFi connectivity that need addressing to enhance guest satisfaction.
Categories
Accessible
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Beach
$
Info
Summary of reviews
Hotel Parador de Alcalá in Oaxaca impresses guests with its exceptional location in the city's heart. Its central placement on a pedestrian street provides serenity while allowing easy access to vibrant cultural landmarks like the Zocalo and Templo de Santo Domingo. This perfect blend of historical ambiance and modern comfort, alongside dedicated staff and meticulously maintained facilities, makes it a favored choice for those exploring Oaxaca's rich heritage.
The complimentary breakfast is frequently highlighted as a delightful start to the day, praised for its generous servings and delectable options, including freshly baked sweet bread. Despite occasional reports of slow service, the consensus describes breakfast as a superb, integral part of the hotel experience.
Rooms receive widespread acclaim for their spaciousness, cleanliness, and modern design, with many featuring stunning views and stylish interiors. Equipped with luxurious beds and amenities, they ensure a comfortable, restful stay. Although some rooms lack ventilation, the overall tranquility and comfort prevail.
Cleanliness is another strong point, with guests noting spotlessly clean rooms and beautifully decorated, airy spaces with high ceilings. The attentive staff contribute to a welcoming atmosphere, with praise for their friendliness and professionalism, often considered the highlight of guests' experiences.
The hotel's rooftop pool, despite its modest size, is a cherished feature, offering a relaxing environment with breathtaking 360-degree views. The pleasant poolside bar and serene atmosphere make it an attractive retreat.
While Wi-Fi connectivity might vary, most guests find it satisfactory, and the hotel's location and facilities make it an appealing choice. Though on-site parking is lacking, a reliable partnership with a nearby lot addresses this, ensuring car safety.
Overall, Hotel Parador de Alcalá is highly recommended for its prime location, exceptional service, comfortable accommodations, and delightful amenities, making it a beloved choice for travelers to Oaxaca.
The complimentary breakfast is frequently highlighted as a delightful start to the day, praised for its generous servings and delectable options, including freshly baked sweet bread. Despite occasional reports of slow service, the consensus describes breakfast as a superb, integral part of the hotel experience.
Rooms receive widespread acclaim for their spaciousness, cleanliness, and modern design, with many featuring stunning views and stylish interiors. Equipped with luxurious beds and amenities, they ensure a comfortable, restful stay. Although some rooms lack ventilation, the overall tranquility and comfort prevail.
Cleanliness is another strong point, with guests noting spotlessly clean rooms and beautifully decorated, airy spaces with high ceilings. The attentive staff contribute to a welcoming atmosphere, with praise for their friendliness and professionalism, often considered the highlight of guests' experiences.
The hotel's rooftop pool, despite its modest size, is a cherished feature, offering a relaxing environment with breathtaking 360-degree views. The pleasant poolside bar and serene atmosphere make it an attractive retreat.
While Wi-Fi connectivity might vary, most guests find it satisfactory, and the hotel's location and facilities make it an appealing choice. Though on-site parking is lacking, a reliable partnership with a nearby lot addresses this, ensuring car safety.
Overall, Hotel Parador de Alcalá is highly recommended for its prime location, exceptional service, comfortable accommodations, and delightful amenities, making it a beloved choice for travelers to Oaxaca.
Categories
Accessible
Pool
Rooftop Pool
Outdoor Pool
Boutique-Style
$
Info
Summary of reviews
Fiesta Inn Mérida Altabrisa enjoys commendation for its excellent location, situated within a bustling shopping plaza with easy access to amenities like restaurants, a cinema and a supermarket, making it a practical choice for families and those visiting nearby hospitals. Guests appreciate the clean and comfortable rooms, attentive and friendly staff, ample free parking and modern facilities, enhancing their overall stay.
The breakfast offerings receive mixed reviews. While many guests find the quality and taste delightful, there is a noted lack of variety, especially for international travelers and children. Despite some consistency issues in the menu, the overall reception of breakfast is positively inclined toward its taste.
Room reviews are generally positive, highlighting cleanliness, spaciousness and comfort. The rooms are equipped with modern amenities and offer relaxation with quiet environments and excellent views. However, minor issues such as occasional maintenance oversights, readiness at check-in and sometimes uncomfortable mattresses are noted. Nevertheless, the overall experience remains satisfactory.
The cleanliness of the hotel is largely praised with clean rooms, professional staff and well-maintained premises frequently mentioned. Nevertheless, some inconsistencies, such as musty odors, infrequent towel changes and areas like pool surroundings needing better upkeep, suggest potential improvements in housekeeping standards.
Staff at Fiesta Inn Mérida Altabrisa significantly contribute to the positive experiences of guests with their friendliness and attentiveness. Restaurant and housekeeping staff receive special mentions for their service excellence. Despite some isolated incidents of less satisfactory reception service, the general sentiment towards the staff is highly favorable.
The pool area does not receive as much acclaim with complaints regarding its small size, occasional dirtiness, cold water and noisy street-facing location. Suggestions for aesthetic and functional improvements could enhance guest experiences around the pool.
Parking is another strong point with a convenient location adjacent to a Walmart shopping center and covered parking availability. Though slightly away from the city center, the parking situation is deemed excellent with suggestions for reserved unloading spaces to improve logistics for new visitors.
Bed comfort receives mixed feedback. While many guests find the beds very comfortable, instances of worn-out mattresses, narrow beds and squeaky frames indicate areas needing attention. Despite these issues, the majority of guests experience a restful sleep, complemented by the room designs.
Overall, Fiesta Inn Mérida Altabrisa offers a positive accommodation experience with highlights in location, staff friendliness, room comfort and parking convenience. Minor improvements in breakfast variety, housekeeping consistency and pool maintenance could further enhance guest satisfaction.
The breakfast offerings receive mixed reviews. While many guests find the quality and taste delightful, there is a noted lack of variety, especially for international travelers and children. Despite some consistency issues in the menu, the overall reception of breakfast is positively inclined toward its taste.
Room reviews are generally positive, highlighting cleanliness, spaciousness and comfort. The rooms are equipped with modern amenities and offer relaxation with quiet environments and excellent views. However, minor issues such as occasional maintenance oversights, readiness at check-in and sometimes uncomfortable mattresses are noted. Nevertheless, the overall experience remains satisfactory.
The cleanliness of the hotel is largely praised with clean rooms, professional staff and well-maintained premises frequently mentioned. Nevertheless, some inconsistencies, such as musty odors, infrequent towel changes and areas like pool surroundings needing better upkeep, suggest potential improvements in housekeeping standards.
Staff at Fiesta Inn Mérida Altabrisa significantly contribute to the positive experiences of guests with their friendliness and attentiveness. Restaurant and housekeeping staff receive special mentions for their service excellence. Despite some isolated incidents of less satisfactory reception service, the general sentiment towards the staff is highly favorable.
The pool area does not receive as much acclaim with complaints regarding its small size, occasional dirtiness, cold water and noisy street-facing location. Suggestions for aesthetic and functional improvements could enhance guest experiences around the pool.
Parking is another strong point with a convenient location adjacent to a Walmart shopping center and covered parking availability. Though slightly away from the city center, the parking situation is deemed excellent with suggestions for reserved unloading spaces to improve logistics for new visitors.
Bed comfort receives mixed feedback. While many guests find the beds very comfortable, instances of worn-out mattresses, narrow beds and squeaky frames indicate areas needing attention. Despite these issues, the majority of guests experience a restful sleep, complemented by the room designs.
Overall, Fiesta Inn Mérida Altabrisa offers a positive accommodation experience with highlights in location, staff friendliness, room comfort and parking convenience. Minor improvements in breakfast variety, housekeeping consistency and pool maintenance could further enhance guest satisfaction.
Categories
Accessible
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Dog Friendly
$
Info
Summary of reviews
The Hilton Mexico City Santa Fe is a luxurious and exceptional five-star hotel that offers first-class accommodations and exceptional service. The hotel is located in a safe and convenient area above a large mall with great access to nearby attractions. The breakfast buffet is exceptional and included in the room rate, while the dinner menu receives mixed reviews. The rooms are lovely, spacious and clean with modern facilities and comfortable beds. The hotel is consistently praised for its immaculate state and commitment to cleanliness. The staff is extraordinary, friendly and attentive, making guests feel welcome from check-in to check-out. The fitness amenities, including the gym and pool, are purposefully equipped and kept in good condition. Though there are some issues with valet parking and limited signage around the mall, the hotel is an overall spectacular weekend getaway or vacation destination.
Categories
Accessible
Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Sustainability Journey
$
Info
Summary of reviews
Guests highly recommend La Quinta by Wyndham Puebla Palmas Angelopolis for families with children, as the hotel has spacious suites and a family-friendly atmosphere. The location is highly convenient with easy access to the city center, shopping and places of interest. The cleanliness of the rooms and the pool is highly praised by guests and the staff is exceptional with a focus on attentive and friendly service. While the breakfast received mixed reviews, most guests appreciated the included buffet. The beds are comfortable with guests praising the pillows and tranquility of the rooms. Overall, guests highly recommend La Quinta by Wyndham Puebla Palmas Angelopolis for a pleasant and enjoyable stay.
Categories
Accessible
Pool
Indoor Pool
Rooftop Pool
Panoramic View Pool
Family
From $288
$
Info
Summary of reviews
Sandos Finisterra All Inclusive is a luxurious resort located in a prime spot by the marina with easy access to shops, restaurants and nightlife. Guests rave about the stunning views of the ocean and the dolphin pool, as well as the top-notch service and food. The breakfast buffet at Don Diego's is not to be missed with excellent food and a variety of tasty options. While the dinner options received mixed reviews, there are many restaurants to choose from and some dishes like wood-fired pizzas and sushi were popular choices. The rooms are spacious with great views, but some guests experienced maintenance issues and outdated decor. The resort is kept very clean and the staff is friendly, helpful and accommodating. The spa is a highlight of the resort with incredible services and massages. The pools are beautiful with daily activities and entertainment, but some guests found them crowded and in need of maintenance. The beach is not swimmable, but it offers gorgeous views. Overall, Sandos Finisterra All Inclusive is a great choice for those seeking an all-inclusive vacation in a beautiful location with good food and friendly staff.
Categories
Accessible
Pool
Rooftop Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
Beachfront
$
Info
Summary of reviews
The Hyatt Centric Playa del Carmen - Downtown House & Beach House garners strong positive reviews for its prime location, nestled in the heart of the bustling Fifth Avenue, allowing guests to immerse themselves in local life while enjoying easy access to top attractions, restaurants, bars, and the beach. The hotel's tranquility amidst vibrancy is complemented by spacious, stylish, and impeccably clean rooms that provide comfort and modern amenities, ensuring a delightful stay.
The staff receives high praise for their exceptional service, especially in areas like the Umi restaurant, lobby, and rooftop, contributing to a welcoming and pleasant atmosphere. Despite mixed feedback about breakfast, the overall dining ambiance remains appealing, with specific commendations for the breakfast manager by the pool. The rooftop pool stands out as a favorite feature, offering stunning ocean views and a lively environment with a swim-up bar and cabana seating, making it ideal for relaxation and entertainment.
The hotel's vibrant setting is particularly appealing to guests seeking an energetic and exciting vacation, offering easy access to Playa del Carmen's renowned nightlife. While the lively atmosphere, enhanced by music, draws party enthusiasts, it may not suit those seeking peace, though earplugs help minimize noise. Beds at the hotel are highly regarded for their exceptional comfort, often surpassing personal expectations and ensuring restful nights.
Overall, Hyatt Centric Playa del Carmen's combination of location, comfort, service, and vibrant atmosphere makes it a top choice for travelers looking to experience the true spirit of Playa del Carmen amidst stylish and inviting surroundings.
The staff receives high praise for their exceptional service, especially in areas like the Umi restaurant, lobby, and rooftop, contributing to a welcoming and pleasant atmosphere. Despite mixed feedback about breakfast, the overall dining ambiance remains appealing, with specific commendations for the breakfast manager by the pool. The rooftop pool stands out as a favorite feature, offering stunning ocean views and a lively environment with a swim-up bar and cabana seating, making it ideal for relaxation and entertainment.
The hotel's vibrant setting is particularly appealing to guests seeking an energetic and exciting vacation, offering easy access to Playa del Carmen's renowned nightlife. While the lively atmosphere, enhanced by music, draws party enthusiasts, it may not suit those seeking peace, though earplugs help minimize noise. Beds at the hotel are highly regarded for their exceptional comfort, often surpassing personal expectations and ensuring restful nights.
Overall, Hyatt Centric Playa del Carmen's combination of location, comfort, service, and vibrant atmosphere makes it a top choice for travelers looking to experience the true spirit of Playa del Carmen amidst stylish and inviting surroundings.
Categories
Accessible
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Dog Friendly
$
Info
Summary of reviews
Hotel Mar y Tierra garners extensive praise for its prime location with many guests appreciating its central position close to the beach, boardwalk, city center and various attractions. The beautiful views of the sea and harbor, particularly from the pool area and upper floors, add to the hotel's appeal. Accessibility to restaurants, the craft market and popular tourist spots further enhances the convenience and enjoyment of the stay.
Breakfast at the hotel receives mixed reviews but leans positively. Guests frequently commend the breakfast buffet for its delicious food, excellent service and stunning views. However, there are occasional mentions of a limited variety and some dissatisfaction with the buffet's consistency, suggesting areas for improvement.
Dinner experiences also vary with some guests praising the quality, flavor and reasonable prices of the food, along with attentive service. Conversely, there are criticisms about the lack of variety and inconsistent quality, reflecting a need for improvement in both areas.
Rooms at Hotel Mar y Tierra often receive positive feedback for being spacious, cozy and offering stunning views, especially those facing the sea. Cleanliness is another noted positive with many guests finding the rooms well-maintained. However, issues such as lack of ventilation, musty smells, noise levels and dated decor are mentioned, indicating some areas that could be enhanced.
Cleanliness overall receives mixed reviews. While many guests commend the hotel's clean and comfortable environment, there are notable concerns about inconsistent housekeeping and specific cleanliness lapses, such as dirty floors and occasional pests.
The staff consistently earn high praise for their friendliness, attentiveness and helpfulness. Guests frequently highlight the excellent service provided by all staff members, emphasizing their dedication to ensuring a pleasant experience.
The Wi-Fi service at the hotel is reported to have issues with many guests experiencing weak or unstable signals. While some find the internet service satisfactory, there is a significant number of guests who find it unreliable, suggesting room for improvement in this area.
The pool area is a major attraction due to its panoramic views and clean environment. However, it is frequently noted as small and often crowded with some guests suggesting extended hours and more flexibility in usage.
Proximity to the beach is another highlight, allowing guests to enjoy both the seaside and urban attractions easily. The location's convenience enhances the overall appeal of the hotel.
Parking, however, poses challenges with guests noting the lack of a designated parking area and slow valet service. The parking lot's distance and the need to park on the street raise safety concerns and inconvenience.
Hotel Mar y Tierra is a great choice for family vacations, offering budget-friendly accommodation with a family-friendly atmosphere. Spacious rooms and kid-friendly amenities are highlighted, along with the excellent service and enjoyable pool area. The hotel provides a secure environment, adding to its appeal for families.
The comfort of the beds receives mixed reviews with some guests finding the mattresses and pillows uncomfortable. Issues with the size and condition of the beds are mentioned, suggesting that improvements in this area could enhance guest satisfaction.
Overall, Hotel Mar y Tierra provides a pleasant stay with its central location, friendly staff and appealing amenities. While there are areas that could be improved, such as the breakfast variety, room ventilation, Wi-Fi service and parking convenience, the hotel's strengths make it a favorable choice for many travelers.
Breakfast at the hotel receives mixed reviews but leans positively. Guests frequently commend the breakfast buffet for its delicious food, excellent service and stunning views. However, there are occasional mentions of a limited variety and some dissatisfaction with the buffet's consistency, suggesting areas for improvement.
Dinner experiences also vary with some guests praising the quality, flavor and reasonable prices of the food, along with attentive service. Conversely, there are criticisms about the lack of variety and inconsistent quality, reflecting a need for improvement in both areas.
Rooms at Hotel Mar y Tierra often receive positive feedback for being spacious, cozy and offering stunning views, especially those facing the sea. Cleanliness is another noted positive with many guests finding the rooms well-maintained. However, issues such as lack of ventilation, musty smells, noise levels and dated decor are mentioned, indicating some areas that could be enhanced.
Cleanliness overall receives mixed reviews. While many guests commend the hotel's clean and comfortable environment, there are notable concerns about inconsistent housekeeping and specific cleanliness lapses, such as dirty floors and occasional pests.
The staff consistently earn high praise for their friendliness, attentiveness and helpfulness. Guests frequently highlight the excellent service provided by all staff members, emphasizing their dedication to ensuring a pleasant experience.
The Wi-Fi service at the hotel is reported to have issues with many guests experiencing weak or unstable signals. While some find the internet service satisfactory, there is a significant number of guests who find it unreliable, suggesting room for improvement in this area.
The pool area is a major attraction due to its panoramic views and clean environment. However, it is frequently noted as small and often crowded with some guests suggesting extended hours and more flexibility in usage.
Proximity to the beach is another highlight, allowing guests to enjoy both the seaside and urban attractions easily. The location's convenience enhances the overall appeal of the hotel.
Parking, however, poses challenges with guests noting the lack of a designated parking area and slow valet service. The parking lot's distance and the need to park on the street raise safety concerns and inconvenience.
Hotel Mar y Tierra is a great choice for family vacations, offering budget-friendly accommodation with a family-friendly atmosphere. Spacious rooms and kid-friendly amenities are highlighted, along with the excellent service and enjoyable pool area. The hotel provides a secure environment, adding to its appeal for families.
The comfort of the beds receives mixed reviews with some guests finding the mattresses and pillows uncomfortable. Issues with the size and condition of the beds are mentioned, suggesting that improvements in this area could enhance guest satisfaction.
Overall, Hotel Mar y Tierra provides a pleasant stay with its central location, friendly staff and appealing amenities. While there are areas that could be improved, such as the breakfast variety, room ventilation, Wi-Fi service and parking convenience, the hotel's strengths make it a favorable choice for many travelers.
Categories
Accessible
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Beach
$
Info
Summary of reviews
Real Inn Ciudad Juarez by the USA Consulate offers a generally positive experience for its guests, particularly noted for its exceptional location. The hotel's proximity to the consulate and nearby amenities makes it an ideal choice for those visiting for official business and guests enjoy the scenic urban views from their rooms. The helpful and attentive reception staff further enhance the positive experience, contributing to a comfortable and convenient stay.
The breakfast at Real Inn Ciudad Juarez is widely praised for its quality and taste with many guests enjoying the variety offered. Although some found the buffet to be on the expensive side, the majority felt that the delicious breakfast was worth the additional cost.
Rooms at the hotel are appreciated for their spaciousness and comfortable beds, which provide a restful environment. However, some guests noted the need for better maintenance and cleanliness with reports of outdated decor, dirty carpets, walls and towels. While the daily cleaning service is a positive aspect, the general consensus suggests that an update and more rigorous cleaning protocols would enhance the overall guest experience.
Cleanliness appears to be a significant issue with many guests citing problems including dirty bathrooms, stained towels and unpleasant odors. The presence of insects and early knocking from cleaning staff further detracted from the experience. Addressing these cleanliness concerns could substantially improve guest satisfaction.
The hotel staff receive high marks for their friendliness and helpfulness. Guests consistently mention the excellent service provided, particularly by the reception and cleaning staff. Despite occasional lapses, the overwhelming positivity towards the staff highlights a strong commitment to guest satisfaction.
The pool area has mixed reviews with some guests enjoying the cool water and pleasant temperature for evening swims. However, many cited maintenance issues, including dirty conditions and broken tiles and noted occasions where the pool was closed without prior notice. Improved upkeep of the pool area could better meet guest expectations.
Finally, the comfort of the beds at Real Inn Ciudad Juarez is a standout feature with many guests commending the quality of both beds and pillows. While some reported issues with mattress dips and cleanliness of bed linens, the general feedback suggests that the hotel provides a satisfactory level of comfort in this regard.
In summary, Real Inn Ciudad Juarez by the USA Consulate excels in location, staff service and bed comfort. Addressing maintenance and cleanliness issues could further enhance the overall guest experience, making it an even more attractive option for visitors.
The breakfast at Real Inn Ciudad Juarez is widely praised for its quality and taste with many guests enjoying the variety offered. Although some found the buffet to be on the expensive side, the majority felt that the delicious breakfast was worth the additional cost.
Rooms at the hotel are appreciated for their spaciousness and comfortable beds, which provide a restful environment. However, some guests noted the need for better maintenance and cleanliness with reports of outdated decor, dirty carpets, walls and towels. While the daily cleaning service is a positive aspect, the general consensus suggests that an update and more rigorous cleaning protocols would enhance the overall guest experience.
Cleanliness appears to be a significant issue with many guests citing problems including dirty bathrooms, stained towels and unpleasant odors. The presence of insects and early knocking from cleaning staff further detracted from the experience. Addressing these cleanliness concerns could substantially improve guest satisfaction.
The hotel staff receive high marks for their friendliness and helpfulness. Guests consistently mention the excellent service provided, particularly by the reception and cleaning staff. Despite occasional lapses, the overwhelming positivity towards the staff highlights a strong commitment to guest satisfaction.
The pool area has mixed reviews with some guests enjoying the cool water and pleasant temperature for evening swims. However, many cited maintenance issues, including dirty conditions and broken tiles and noted occasions where the pool was closed without prior notice. Improved upkeep of the pool area could better meet guest expectations.
Finally, the comfort of the beds at Real Inn Ciudad Juarez is a standout feature with many guests commending the quality of both beds and pillows. While some reported issues with mattress dips and cleanliness of bed linens, the general feedback suggests that the hotel provides a satisfactory level of comfort in this regard.
In summary, Real Inn Ciudad Juarez by the USA Consulate excels in location, staff service and bed comfort. Addressing maintenance and cleanliness issues could further enhance the overall guest experience, making it an even more attractive option for visitors.
Categories
Accessible
Pool
Rooftop Pool
Outdoor Pool
Business
$
Info
Categories
Accessible
Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Sustainability Journey
$
Info
Summary of reviews
Hotel Club del Sol Acapulco by NG Hoteles is well-regarded for its prime location in the heart of Acapulco's vibrant golden zone, making it a convenient base for accessing the beach, shopping centers, and dining options. Visitors appreciate the hotel's proximity to the coastal Miguel Alemán route and local attractions. The hotel’s multiple well-maintained pools are often highlighted as a standout feature, providing a relaxing and enjoyable environment for families with children. The convenience of being close to a clean, secure beach enhances its appeal for beach enthusiasts.
Reviews of the hotel’s breakfast and dinner options are mixed, with some guests praising the flavor and friendliness of the staff, while others comment on the lack of variety and repetition in meal offerings. Despite issues such as limited options for international guests and occasional logistical mishaps, some portions of the cuisine and attentive service contribute positively to the dining experience.
Rooms receive varied feedback; while some visitors appreciate the spaciousness, cleanliness, and comfort, many express concerns about outdated conditions and inadequate maintenance. Issues such as dampness, insects, and malfunctioning amenities detract from the comfort of the stay. Despite a few mentions of beautiful views and working air conditioning, the need for refurbishment and improved cleanliness is a recurring theme in reviews.
Staff interactions yield a blend of positive and negative experiences. Many guests commend the warmth and friendliness of the staff, with particular individuals praised for their exceptional service. However, inconsistencies in service, especially at reception, necessitate attention to enhance guest satisfaction.
Amenities such as free Wi-Fi and parking present challenges. Wi-Fi access is generally limited to the lobby, which can be inconvenient for those requiring reliable connectivity. Concerns are also raised over the cleanliness and security of the parking area, with additional charges and safety issues noted.
The hotel’s efforts to cater to families are appreciated, particularly its pet-friendly policy and spacious family rooms. Yet, some reviews point out maintenance issues and the limited variety of children-specific activities.
Overall, while Hotel Club del Sol Acapulco offers budget-friendly accommodations with notable amenities like pools and a convenient location, there is a clear need for improvement in maintenance, cleanliness, and service quality to fully meet guest expectations.
Reviews of the hotel’s breakfast and dinner options are mixed, with some guests praising the flavor and friendliness of the staff, while others comment on the lack of variety and repetition in meal offerings. Despite issues such as limited options for international guests and occasional logistical mishaps, some portions of the cuisine and attentive service contribute positively to the dining experience.
Rooms receive varied feedback; while some visitors appreciate the spaciousness, cleanliness, and comfort, many express concerns about outdated conditions and inadequate maintenance. Issues such as dampness, insects, and malfunctioning amenities detract from the comfort of the stay. Despite a few mentions of beautiful views and working air conditioning, the need for refurbishment and improved cleanliness is a recurring theme in reviews.
Staff interactions yield a blend of positive and negative experiences. Many guests commend the warmth and friendliness of the staff, with particular individuals praised for their exceptional service. However, inconsistencies in service, especially at reception, necessitate attention to enhance guest satisfaction.
Amenities such as free Wi-Fi and parking present challenges. Wi-Fi access is generally limited to the lobby, which can be inconvenient for those requiring reliable connectivity. Concerns are also raised over the cleanliness and security of the parking area, with additional charges and safety issues noted.
The hotel’s efforts to cater to families are appreciated, particularly its pet-friendly policy and spacious family rooms. Yet, some reviews point out maintenance issues and the limited variety of children-specific activities.
Overall, while Hotel Club del Sol Acapulco offers budget-friendly accommodations with notable amenities like pools and a convenient location, there is a clear need for improvement in maintenance, cleanliness, and service quality to fully meet guest expectations.
Categories
Accessible
Pool
Rooftop Pool
Children's Pool
Pool Water Slide
Outdoor Pool
Beach
Categories
2
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