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Summary of reviewsHôtel Holiday Lyon Est is favorably noted for its strategic location, particularly beneficial for travelers prioritizing proximity to Lyon Airport. Situated merely 10 to 15 minutes from the airport, it serves well for overnight stays and brief stopovers. The hotel provides secure, convenient and free parking, enhancing its appeal for motorists. Its accessibility to major transit routes, the city's stadiums and the city center, despite being in an industrial area, makes it practical for short-term visits.
The hotel lacks a traditional breakfast service, which has been a notable disappointment for many guests. While vending machines are available, they don't compensate for the absence of breakfast or dinner options on-site. However, the dining area equipped with a shared refrigerator, microwave and kettle does offer some convenience, although cleanliness and size of the refrigerator have been critiqued.
Guests' experiences with the rooms are mixed. Many have praised the spaciousness, comfort of the beds and the provision of amenities like TV, towels and soap dispensers. However, inconsistent cleanliness, outdated furnishings and inadequate soundproofing are frequently mentioned drawbacks. Hygiene issues such as odors, dirty carpets and general maintenance concerns are recurrent complaints.
Regarding cleanliness, the hotel’s reviews are quite polarized. While some rooms are clean, many shared facilities are often cited for poor hygiene, featuring mold and unpleasant smells. The overall condition of the hotel suggests a need for renovation.
Staff interactions are consistently positive with many guests praising the friendliness and professionalism of the team. The staff’s approachability and effectiveness in addressing issues are particularly highlighted. While there are occasional remarks about less satisfactory interactions, the general sentiment remains positive.
The wifi service receives mixed reviews; while free, its availability and performance can be inconsistent. For those driving, the ample and secure parking options are major advantages, although occasional overcrowding by truck drivers has been noted.
Families find the hotel practical for one-night stops with affordable rooms spacious enough for four people. However, noise levels and other factors may not make it ideal for longer stays.
In summary, Hôtel Holiday Lyon Est provides a solid budget-friendly option, especially suitable for short-term stays and travelers in transit. While it offers many practical features such as secure parking and friendly staff, improvements in cleanliness, room maintenance and dining services could significantly enhance the guest experience.
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