La Quinta by Wyndham Norwich-Plainfield-Casino offers a highly praised and convenient location that makes it a strategic choice for travelers. Situated near major highways like I-395 and in proximity to attractions such as casinos, Mystic, New Haven, and New London, it serves as an ideal base for exploring the area. Guests appreciate the hotel's closeness to family venues, shopping centers, and dining options, making it particularly suitable for family trips and events.
The hotel’s breakfast receives mixed reviews, but many guests commend the variety and freshness of the options. Families especially enjoy the combination of breakfast and access to the indoor pool, while the courteous staff ensures a pleasant dining experience. Although there are occasional lapses in item availability, the complimentary breakfast is generally seen as a valuable addition to the stay.
Rooms at La Quinta are frequently highlighted for their cleanliness and comfort. Guests appreciate the spaciousness and modern amenities, along with the high water pressure and hot water in bathrooms. While minor housekeeping oversights are noted, the overall satisfaction is bolstered by the friendly and attentive staff. Despite some issues with bedding and odors, the commendable service and cleanliness contribute to a pleasing stay.
Cleanliness is a significant strength of the hotel, with visitors noting the well-maintained condition of both the property and rooms. The hotel provides a tidy atmosphere complemented by professional and caring staff. While modern updates to certain areas could enhance the experience further, rapid responses to any issues mark the hotel's commitment to guest satisfaction. The clean and well-maintained pool further enhances the experience, offering a warm and comfortable setting for relaxation. Its 24-hour access is particularly appreciated, despite minor mentions of occasional temperature variability.
The staff at La Quinta by Wyndham Norwich-Plainfield-Casino emerges as one of its standout features, with numerous guests praising their friendliness and helpfulness. From the front desk to management, the team is acknowledged for their professionalism and dedication to guests' comfort and needs, managing to deliver exceptional service even during busier periods.
The beds at the hotel receive acclaim for their comfort, providing a restful night's sleep for most guests. The quality of the mattresses and pillows is frequently highlighted, contributing to an overall comfortable and enjoyable stay. Although there are isolated complaints about pillow comfort and bedding, the overall consensus is positive.
In summary, La Quinta by Wyndham Norwich-Plainfield-Casino offers a convenient and comfortable stay with strong emphasis on location, staff service, cleanliness, and comfort, making it a favored choice for travelers in the region.
Mohegan Sun is a highly recommended hotel that offers luxurious amenities and exciting entertainment options. The parking process is efficient and hassle-free with valet parking included in the stay. The check-in and valet parking process is well-structured and seamless, although finding self-parking can be confusing in the winter. Some guests even had their electric cars charged up by the valets. Overall, guests thoroughly enjoyed their stay at Mohegan Sun and highly recommend it to other travelers seeking an unforgettable vacation experience.
The Fairfield by Marriott Inn & Suites Uncasville Mohegan Sun Area receives high praise for its advantageous location, outstanding service, and excellent amenities. Situated just a short distance from the Mohegan Sun Casino, the hotel is ideally positioned for guests looking to explore nearby attractions and attend events. The convenience of a free shuttle service to the casino enhances accessibility, making it a preferred choice for visitors.
Guests consistently commend the hotel’s clean, modern, and spacious accommodations. The rooms are well equipped with amenities such as mini-fridges and microwaves, providing a comfortable and convenient stay. Remarkably comfortable beds further contribute to an overall restful experience, and while some find the décor slightly dated, the value offered remains notable.
Breakfast at the hotel is frequently highlighted as a delightful aspect, with a hearty and varied selection that includes favorites like hot breakfast sandwiches and the unique offering of Belgian waffle makers. The service here is attentive, maintaining an organized and satisfying morning routine for guests.
The staff's professionalism and friendliness significantly enhance the guest experience. Known for their welcoming and accommodating nature, the team ensures a pleasant stay, with particular mention of individuals who go above and beyond in their roles. This personalized service extends to the shuttle and front desk staff, who are attentive in meeting guest needs.
The indoor saltwater pool, maintained in excellent condition, is a highlight for families, while the ample, clean parking facilities provide an added layer of convenience at the property, complemented by the free shuttle service.
Overall, the Fairfield by Marriott Inn & Suites Uncasville Mohegan Sun Area is noted for delivering cleanliness and comfort, supported by excellent service. It stands out as a commendable hotel choice for those visiting the Uncasville area, especially for its proximity to Mohegan Sun and its selection of thoughtful amenities.
Sonesta ES Suites Providence - Airport is widely regarded for providing a satisfying and comfortable stay, with many guests recommending it for its various amenities and overall positive experience. The breakfast offering is well-received due to its diverse options and quality, and the staff responsible for breakfast service enhance the experience with their professionalism and friendliness. Spacious rooms, resembling mini-apartments, cater well to families and long-term guests, offering practical amenities such as full kitchens. Guests appreciate the cleanliness of the rooms, comfortable beds, and a quiet atmosphere that enhances relaxation.
While most feedback is positive, some guests mention the need for updates in room furnishings and occasional minor cleanliness issues. However, overall, the rooms' affordability, spaciousness, and pet-friendly policy make them a standout feature. The hotel's staff earns high praise for their warmth and attentiveness, consistently contributing to a welcoming environment. The pool area is another highlight, with guests enjoying its warmth and cleanliness despite minor complaints about its outdated appearance.
Guests find the hotel's location convenient, especially for those attending events at the nearby convention center. Despite minor drawbacks, Sonesta ES Suites Providence - Airport is commended for its comprehensive offerings, accommodating staff, and overall pleasant experience, making it an appealing choice for both short and extended stays.
The Hampton Inn & Suites Providence-Warwick Airport enjoys a prime location adjacent to T.F. Green Airport, earning frequent praise for its convenience, particularly for travelers with early flights or late arrivals. Its central position near major highways, restaurants, shopping areas and car rental services, coupled with amenities like free breakfast and ample parking, makes it a reliable choice for both short stays and extended visits.
Breakfast reviews are generally positive with guests appreciating the variety and quality of offerings such as omelettes, waffles and fresh fruit. The breakfast staff's helpfulness and hospitality also received commendations, although there were some concerns about occasional cold items and understaffed breakfast stations, particularly during the pandemic.
Rooms receive mixed feedback. Positively, guests found the rooms to be spacious, quiet and reasonably priced with comfortable beds and helpful staff. However, issues like cleanliness problems, outdated and worn furniture and maintenance issues need addressing.
Cleanliness is a significant concern for many guests with reports of dirty carpets, mold, dust and general poor upkeep. Bathrooms, in particular, were mentioned for having hair and mold and common areas were often found dirty and in disrepair.
The staff at the hotel receive praise for being friendly, helpful and professional, especially individuals like Joseph and Nola. However, there were also notable inconsistencies in service quality with some guests encountering dismissive and unprofessional behavior from certain staff members.
The free Wi-Fi is generally satisfactory with guests praising its speed. However, there were occasional connectivity issues and minor inconveniences, such as needing administrator passwords for certain services.
The fitness room receives mixed reviews; it is appreciated for being up-to-date with basic equipment, but recurring issues with broken equipment and the gym's size were noted.
Parking is convenient and generally easy to access with plenty of spaces and no extra cost. A few areas for improvement include better signage and improved lighting in the parking area.
Families find the hotel suitable due to the available family suites and kid-friendly amenities like a pool, although some reported issues with room temperatures and housekeeping services. Disturbances such as noise from children in hallways and external factors like nearby smoking were occasional concerns.
Beds are another mixed aspect with many guests finding them comfortable and clean, particularly the king and queen beds. Conversely, sofa beds and pull-out couches received criticisms for being uncomfortable and in poor condition.
As a three-star hotel, it delivers a mixed experience with varied feedback. It benefits from a convenient airport location and helpful front desk service, although the room conditions and housekeeping need improvement for a uniformly positive experience.
For business travelers, it is a recommended option due to its convenient location and basic business amenities. However, enhancements to the workspace, including better business center facilities, are necessary.
Accessibility reviews indicate some positive aspects like the hotel's location, but several areas require improvement to better serve guests with disabilities, such as better facilities markings and ensuring rooms are fully wheelchair accessible.
Summarizing, the Hampton Inn & Suites Providence-Warwick Airport offers strong location benefits, friendly staff and satisfactory basic amenities, but it would greatly benefit from updates in cleanliness, room maintenance and business accommodations to enhance the overall guest experience.