Amomoxtli, located just outside the bustling center of Tepoztlán, is an exceptional retreat offering a serene and picturesque escape. The hotel is nestled amidst stunning natural surroundings, providing extraordinary views of the mountains and Tepozteco hill. This tranquil setting, though somewhat removed from the village center, ensures a quieter and more relaxing experience that is complemented by excellent service and a top-tier restaurant.
Guests are particularly impressed by the breakfast at Amomoxtli, noting its sensational quality and delightful variety. Fresh fruit, smoothies and delicious croissants are frequently lauded with the option to order whatever guests desire adding to the experience. While there are occasional mentions of subpar service or issues with specific dishes, the general consensus is that breakfast is a standout feature of the hotel's offerings.
The dinner service also receives high praise for its delicious and quality cuisine, although some guests find the flavors occasionally bland and note the higher cost of dining, particularly for desserts. However, the overall dining experience remains enjoyable and flavorful.
Amomoxtli's rooms are celebrated for their beauty, comfort and exceptional decor. Guests appreciate the private and spacious accommodations, often featuring terraces with sofas and fire pits and classic Mexican tiles in the bathrooms. While there are minor critiques regarding mattress firmness and value, the majority consensus is that the rooms provide a luxurious and serene escape.
Cleanliness is another strong point for Amomoxtli with guests consistently highlighting the immaculate state of the property. Despite minor concerns about damp smells and bathroom cleanliness in certain areas, the overall attention to hygiene and maintenance remains impressive.
The staff at Amomoxtli is frequently commended for their exceptional service, characterized by friendliness, attentiveness and a genuine dedication to guest satisfaction. The team's polite and warm welcome, notably from individuals like Alex, leaves a lasting positive impression, though there are occasional remarks about slower restaurant service and less friendly spa staff.
The spa at Amomoxtli is highly praised for its quality and top-notch services, including exceptional massages that guests often describe as the best they've experienced. The facility's serene ambiance and beautiful setting further enhance the experience, making the spa a standout feature.
The pool area, surrounded by breathtaking gardens and views of the mountains, provides a serene and picturesque setting. Guests find the pool itself amazing and beautiful, contributing to a relaxing retreat. Despite occasional complaints about crowding, the overall sentiment is highly positive.
Amomoxtli is also ideal for couples seeking a romantic and relaxing getaway. The hotel's high-quality service, accommodation and cuisine create an excellent environment for unwinding and celebration, making it highly recommended for both older guests and young couples.
Overall, Amomoxtli offers a tranquil and visually stunning retreat with exceptional service, delightful dining and luxurious accommodations, making it a memorable choice for travelers seeking relaxation and escape.
Nestled in the heart of Cuernavaca, the hotel redefines luxury with distinctive service and personal passion, making each stay even more memorable than the last one.
Summary of reviews
Anticavilla Hotel Restaurante & Spa is a luxurious and exceptional hotel that offers a five-star experience. The hotel's restaurant serves terrific food with excellent quality and flavor and the staff is amazing and attentive, providing exceptional customer service. The rooms are spacious, beautifully designed and furnished with a modern style and comfortable beds. The swimming pool area is lovely with lush grounds and a delightful pool that guests absolutely loved. While some guests noted minor issues, the overwhelmingly positive reviews of the hotel make it a perfect choice for a romantic getaway or a peaceful and secure stay surrounded by luxurious amenities.
Hosteria Las Quintas Hotel Restaurante Bar in Cuernavaca is celebrated for its serene and picturesque location. Nestled away from the city's hustle and bustle yet conveniently close to key attractions, this establishment offers a tranquil oasis surrounded by lush gardens, appreciated for their beauty and the overall peaceful ambiance they provide.
Guests frequently commend the spacious, clean and comfortable rooms, many of which feature private terraces, jacuzzis and beautiful garden views. While the rustic charm of the rooms is appreciated, some note that the décor feels dated and that improvements, especially in air-conditioning and modern amenities, could enhance the experience.
The dining experience is generally positive with many guests praising the delicious food and excellent buffet, particularly the weekend brunches. Nonetheless, there is a recurring concern about the high prices and limited menu options, especially for children. Dinner also receives mixed reviews with the quality and consistency of dishes being points of contention.
Cleanliness at the hotel is often highlighted with clean rooms and well-maintained facilities contributing to a welcoming atmosphere. However, some guests report issues with inconsistent housekeeping and occasional lapses in maintenance, particularly in the pool and bathroom areas.
The hotel's staff garners positive feedback for their friendliness, helpfulness and attentiveness, particularly among the restaurant and general staff. However, the reception staff receive mixed reviews with some guests experiencing issues regarding rudeness and inefficiency.
Family-friendliness is a key attribute with multiple pools catering to all ages, including a dedicated children's pool and various play areas that make it an ideal destination for family vacations. Despite this, some suggest a better separation between children's and adults' areas to improve the experience for all.
Additional services like the spa and gym receive mixed feedback. The spa is praised for its quality but operates on a limited schedule, while the gym is noted for needing better upkeep and more modern equipment. The pool area, though aesthetically pleasing, requires improvements in maintenance and management to address overcrowding and cleanliness concerns.
Lastly, the reviews for the Wi-Fi service are predominantly negative, highlighting weak signals and connectivity issues as areas needing significant improvement.
Overall, Hosteria Las Quintas Hotel Restaurante Bar provides a beautiful, comfortable and family-friendly environment with generally positive guest experiences, though several areas could benefit from improvements to fully meet the five-star expectations many have.
La Buena Vibra Wellness Resort & Spa, nestled amidst stunning mountain scenery, offers a captivating location with breathtaking views of the Tepozteco and lush gardens. Its remote setting provides a tranquil escape, perfect for those seeking peace and natural beauty, despite the slightly challenging journey from the village center. The serene environment and spectacular landscapes make it a highly recommended destination.
Guests rave about the delightful breakfast experience, highlighting the varied and high-quality buffet, especially the extensive Sunday brunch with a mimosa bar. The food is plentiful and delicious, set against the backdrop of beautiful gardens. Although there are occasional mentions of cold servings or a lack of vegetables, the breakfast remains a high point of the stay.
Dinner at the hotel receives mixed reviews. While many praise the delicious and well-presented dishes and the service is noted as excellent, some guests find the prices high and the quality inconsistent compared to local alternatives. There are suggestions for more variety in the dinner menu.
The rooms are generally spacious and comfortable with stunning views and ample cleanliness. However, the lack of air conditioning, humidity issues and occasional maintenance problems detract from the experience. Some rooms feel basic or outdated and there are concerns about value for money, especially with the more expensive suites.
Cleanliness is a strong point with many guests noting the impeccable condition of the facilities and rooms. However, there are occasional lapses in areas like the pool, jacuzzi and room cleaning services.
The staff receives glowing reviews for their exceptional service. Their friendliness and helpfulness create a welcoming atmosphere, supported by notable mentions of individuals like Marco, Moisés, Rogelio and Alexis. The attention to detail and dedication to excellent service make a significant positive impact on guests.
WiFi quality is a common concern with connectivity issues throughout the property, making it unreliable for guests needing internet access for work.
The spa experience is a highlight, praised for its professional service and excellent treatments. Guests appreciate the variety of offerings and the serene environment, despite some finding the prices high. The quality and care from the staff justify the cost, making the spa a worthwhile experience.
The pool facilities are inviting with beautiful surroundings and well-maintained areas. Despite some cleanliness issues and the need for more loungers, guests generally enjoy the refreshing experience and stunning mountain views.
The quality of the beds receives mixed reviews with some guests finding them super comfy and others mentioning worn-out mattresses and uncomfortable pillows. Bed quality varies, indicating a need for more consistent choices.
Overall, La Buena Vibra offers an elegant and luxurious experience with meticulous attention to detail. It provides a serene and romantic atmosphere, ideal for couples seeking a perfect getaway. Despite some areas needing improvement, the beautifully maintained facilities, magnificent gardens and exceptional staff make it a delightful destination for a relaxing and memorable holiday.
Los Cruxes in Tepozatlán receives high praise from guests, particularly for its serene and strategic location, offering easy access to local attractions and a beautiful, tranquil setting. The proximity to the bus terminal and downtown Tepoztlan makes it convenient for travelers, while the peaceful environment with stunning views of the Tepozteco Mountains ensures a restful stay.
The culinary experience at Los Cruxes, especially the on-site El Perro Negro pizzeria, is a standout. Guests frequently commend the unique taste and delicious flavors of the freshly prepared pizzas and burgers, making dining a memorable part of the visit. However, improvements could be made in menu variety and service speed.
Rooms at Los Cruxes are appreciated for their spaciousness, cleanliness and rustic charm. Despite some minor issues such as dim lighting and intermittent practical inconveniences, the comfortable beds and aesthetic appeal of the rooms contribute to a relaxing stay. The tranquil environment further enhances the overall experience, highlighted by clean facilities and attentive pandemic measures.
The exceptional service provided by the staff is a significant highlight with many guests noting the warm, friendly and professional approach. Specific employees receive frequent commendations for going above and beyond to ensure guest satisfaction. The staff's proactive and attentive service creates a welcoming atmosphere, making guests feel well cared for.
While the WiFi connection can be unstable, it generally works better in communal areas like the pool. The pool itself, although sometimes noted for its cold temperature, is praised for its cleanliness and inviting environment, offering a pleasant space for relaxation.
Parking at Los Cruxes is secure and convenient with 24-hour availability adding to the comfort of guests traveling by car. The family-friendly and pet-friendly nature of the hotel also receives high marks with various activities and amenities catering to all age groups and pets, thus ensuring a delightful stay for families.
Overall, Los Cruxes is well-regarded for its excellent service, comfortable accommodations and beautiful setting, making it a favored choice for those seeking a blend of relaxation and convenience in Tepozatlán.
Hotel Boutique Teocalli in Tepoztlan is highly regarded for its prime location, offering a tranquil retreat within close proximity to the town's vibrant center. Guests appreciate the serene setting just a few blocks from downtown, which allows for easy exploration of the local mercado, Zocalo area and other attractions, all within a 10-minute walk. The hotel's slightly hidden but accessible location, along with additional amenities like complimentary yoga classes, creates a restful and inviting ambiance, enhanced further by friendly and attentive staff.
The breakfast service, while praised for its delicious and well-prepared offerings, receives mixed feedback due to its limited variety and portion size. Despite the high quality and healthy options like fruit, yogurt and granola, some guests find the selection too basic and light. Furthermore, the breakfast's late start time at 9 AM is noted as an inconvenience by some visitors.
Conversely, the hotel's restaurant earns consistent acclaim for its delectable cuisine with guests frequently describing the dining experience as truly amazing and delicious. However, the limited service hours, which start late and end early, can be inconvenient for those looking to dine or enjoy a drink after 9 PM.
Rooms at Hotel Boutique Teocalli offer a spacious and comfortable experience with beautiful views, particularly at sunrise. Cleanliness and a cozy atmosphere are significant positives, although some guests note concerns about the absence of air conditioning, televisions, poor bathroom ventilation and occasional insect issues. Despite these minor drawbacks, the rooms’ garden surroundings and cozy ambiance contribute to a relaxing stay.
Cleanliness is one of the hotel's strong suits with the facilities consistently maintained to high standards. Both the rooms and common areas receive praise for their immaculate condition, contributing to a pleasant and welcoming environment.
The staff at Hotel Boutique Teocalli receive high praise for their exceptional service. Described as friendly, attentive and helpful, the staff, including the owner Marco, consistently go above and beyond to ensure a pleasant stay, significantly enhancing the overall guest experience.
While the wifi service at the hotel is met with mixed reviews, ranging from satisfactory to intermittent connectivity issues, this does not overshadow the hotel's many appealing features. The spa, offering various treatments such as massages and the unique Temazcal experience, is highly recommended for its relaxing atmosphere and excellent services.
The pool is described as a serene oasis with a picturesque view and comfortable sunbeds. However, the pool's unheated water and shaded location are minor inconveniences for some, especially during cooler weather. Additionally, the restricted hours, closing at 7 PM, are noted as a downside.
Parking facilities at the hotel receive mixed feedback as well. Though free parking is available, it is located a few blocks away from the hotel, requiring guests to walk to and from their vehicles—a point of inconvenience for some.
While the beds are generally described as comfortable, some guests mention that the mattresses and pillows could benefit from upgrades.
Overall, Hotel Boutique Teocalli is a beautiful destination that offers a serene environment, excellent service and good value for its price. While it may not fully live up to its four-star rating due to dated facilities and certain maintenance issues, the hotel's charm, prime location and welcoming atmosphere make it a recommended choice for travelers.
Orgánico Hotel Boutique in Tepoztlán is a highly recommended retreat for those seeking a serene escape into nature, offering spectacular views of the Tepozteco mountains. The hotel’s location is often celebrated for its tranquil environment, providing easy access to Tepoztlán's vibrant town center. Guests appreciate the harmonious blend of natural beauty and comfort, further enhanced by the friendly and attentive staff who contribute significantly to a positive atmosphere.
The culinary experience, while praised for its delicious dishes, has room for improvement, particularly regarding consistency and menu availability for meals. Breakfast offerings receive mixed reviews, with some enjoying the fresh elements, though others find the selection lacking, especially for the price. Dinner receives more consistent acclaim for flavor, yet service and communication issues have been noted.
Rooms offer a mixed experience, with some guests enjoying pleasant features such as terraces and balconies, though there are concerns over comfort and cleanliness, including issues with pests and outdated amenities. Cleanliness across the hotel receives commendations, although there are recurring comments about the pool's maintenance and the Wi-Fi's reliability. The unheated pool presents a challenge, with guests reporting cold water temperatures even in warmer months.
Families will find the hotel accommodating, appreciating its family-friendly nature and peaceful ambiance. Beds are a notable highlight, with many guest reviews praising their comfort and quality. However, the luxury vibes are somewhat tempered by the need for modern updates and clarity in pricing relative to other options in the area.
Overall, Orgánico Hotel Boutique Tepoztlán stands as a charming destination, ideal for families and those looking to disconnect, though certain areas such as room amenities, dining, pool maintenance, and Wi-Fi service could benefit from enhancements to meet higher boutique hotel standards.