Extend-a-Suites Phoenix offers a convenient location for travelers, with proximity to the airport, highway access, and easy reach to sports venues, grocery stores, and dining facilities. The in-room amenities, like refrigerators and microwaves, are an added convenience for longer stays, especially with nearby Costco and breakfast spots.
The staff at Extend-a-Suites Phoenix are frequently lauded for their exceptional service. They are described as attentive, helpful, and professional, with standout employees like Kim, Kelly, and Chris from security making a positive impact on guest experiences. The front desk staff also receive praise for their friendliness and understanding, contributing to the hotel's welcoming atmosphere.
However, reviews on cleanliness and room maintenance are mixed. While some guests find the rooms clean and appreciate the amenities, others report issues with dirty floors, bathrooms, and inconsistent housekeeping. These concerns, along with some dissatisfaction regarding bed comfort and maintenance, suggest areas where the hotel could improve its guest experience.
On the positive side, the comfortable beds and spacious rooms often redeem the stay for many travelers, despite occasional lapses in cleaning and maintenance. Overall, Extend-a-Suites Phoenix has the potential to offer a satisfying experience, especially with its strategic location and commendable staff service, but would benefit from more consistent upkeep and attention to room conditions.
AI-generatedLocated in Cave Creek, this guest suite offers a private and intimate experience with its cozy accommodations and scenic surroundings. Guests can enjoy a relaxing getaway in a charming atmosphere.
Rodeway Inn Phoenix North I-17 offers a conveniently accessible location near the highway, making it suitable for quick stops and proximity to essential destinations. However, the surrounding area has been described negatively, with concerns about safety and discomfort due to questionable behavior, making it less ideal for families.
Rooms at the hotel receive mixed reviews. While some guests report clean and spacious accommodations that meet expectations, others encounter issues such as lack of amenities and cleanliness concerns, including dirty sheets and structural issues. The property appears to be undergoing construction in some areas, affecting room presentation and utility.
Cleanliness is a significant concern, with frequent reports of filthy conditions, trash, and even roaches. Some guests mention clean beds and hot showers, but these positives are overshadowed by more prevalent problems. The hotel struggles with maintaining basic cleanliness standards, impacting the overall guest experience.
Guest interactions with staff vary, with some finding certain staff members polite and helpful, while others experience rude and unaccommodating behavior. There are positive mentions of a courteous manager and maintenance staff, indicating moments of good service, but consistency needs improvement.
Free Wi-Fi is notably unreliable, often described as non-functional throughout the property. TV service reliant on the Wi-Fi further complicates the guest experience, with connectivity issues persisting despite advertised complimentary access.
Regarding bedding, some guests appreciate the comfort of soft, comfy, and clean beds, including king-size options. However, consistent concerns arise over stained and broken beds, cleanliness issues, and makeshift arrangements, suggesting an area needing attention for enhanced guest satisfaction.
In summary, while there are positive attributes at Rodeway Inn Phoenix North I-17, such as convenient location and occasional pleasant interactions with staff, significant challenges persist, particularly in cleanliness, safety, and amenities. Prospective guests may wish to consider these factors carefully when planning their stay.
Premier Inns Metro excels in its advantageous location, offering proximity to numerous restaurants, stores and major freeway access. Guests highly value the ease of access and variety of dining options within walking distance, making it an ideal spot for business travelers needing quick access to local amenities. Despite occasional concerns about the surrounding neighborhood, the hotel's efforts in maintaining security enhance the guests' sense of safety.
The staff at Premier Inns Metro is often praised for their friendliness and helpfulness with many guests noting efficient service and positive interactions, particularly with housekeeping and certain front desk members. However, some inconsistencies in customer service quality do exist, which can affect the overall experience.
For guests with pets, Premier Inns Metro stands out as a dog-friendly hotel, providing necessary amenities and a welcoming atmosphere for canine companions. However, clarity regarding breed restrictions and weight limits could be improved to ensure a smoother experience for all pet owners.
While the hotel's rooms are appreciated for being spacious and having good air conditioning, significant concerns about cleanliness and maintenance are frequently mentioned. Instances of dirty floors, bedbugs, mold and broken amenities detract from the overall experience. Additionally, noise disturbances from other guests and the surrounding nightlife environment can impact the stay's tranquility.
There are limited breakfast options at Premier Inns Metro with many visitors noting the absence of breakfast services, which might be a consideration for potential guests.
Finally, the hotel offers reasonable accessibility features, though improvements such as better bathroom facilities for handicapped guests and more consistent pool maintenance could enhance the guest experience. The internet service receives critical feedback due to additional costs and unreliable performance, highlighting a need for enhancement in this area.
In summary, Premier Inns Metro is valued for its convenient location, friendly staff and pet-friendly amenities. However, issues with cleanliness, maintenance, noise and internet reliability present areas for improvement to elevate the overall guest experience.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 88 hotels in and around Mountaingate