Park Inn by Radisson, Columbus State University Area garners considerable praise for its location, which is conveniently close to the airport, downtown and a range of excellent dining options. Guests appreciate the quiet, safe environment, commending the convenience and affordability, as well as the friendliness and helpfulness of the staff, particularly Ms. Royal and the housekeepers.
The breakfast offerings receive mixed feedback. Many guests enjoyed a superb and delicious breakfast and highlighted the attentive staff. However, some guests experienced issues such as cold or poorly maintained food and, in some cases, the absence of breakfast altogether, which was not communicated at check-in.
Room experiences are diverse with many guests finding them spacious, comfortable and a good value, particularly praising the soft beds. However, issues like uncleanliness, odor and maintenance problems, including roaches, mold and outdated furniture, were mentioned by others. This variation suggests inconsistencies in room quality.
Cleanliness feedback is similarly varied. Some guests laud the hotel for its tidy rooms and quiet atmosphere, while others report significant cleanliness issues, such as dirty bathrooms, unwashed bedding and unpleasant odors.
The staff consistently leave a positive impression with their friendliness and attentiveness. Guests frequently praise the courteous demeanor of front desk clerks and specific staff members like the night clerk and a staff member named Kim, noted for their exceptional service.
Additionally, the beds receive strong positive feedback with many guests highlighting their comfort and ensuring a restful stay. Despite occasional complaints about bed size and lumpiness, the overall consensus is favorable.
In summary, while Park Inn by Radisson, Columbus State University Area excels in location, staff friendliness and bed comfort, it exhibits significant variability in room cleanliness and breakfast consistency.