Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Indigo Naperville Riverwalk by IHG enjoys widespread acclaim for its superb location in the heart of downtown Naperville, drawing guests for its access to the beautiful DuPage River and Riverwalk. With shops, restaurants, and attractions within walking distance, the hotel offers a seamless experience, making it an ideal base for exploring the area. Guests appreciate the convenience and charm the location brings, further enhanced by the hotel's excellent amenities and attentive staff.
The breakfast at Hotel Indigo receives strong praise for its quality, although there's feedback regarding the pricing for some items. While some guests opt for nearby dining alternatives, the overall breakfast experience remains largely positive with room for menu improvements, ensuring a satisfying start to the day.
Hotel rooms at Indigo Naperville Riverwalk are lauded for their spaciousness and stylish decor, maintaining a high standard of cleanliness that greatly enriches guests' stays. Comfort is amplified by cozy beds and, for some rooms, balconies that provide scenic views. Although there are occasional concerns about room size and certain design aspects, the overall impression remains favorable.
Cleanliness stands as a significant strength, with consistent praise for the hotel's upkeep and the friendly staff who contribute to a welcoming atmosphere. Minor lapses in cleanliness are noted but do not overshadow the hotel's overall reputation for maintaining high standards.
The hotel staff is a standout feature, earning accolades for their friendliness and dedication to guest comfort. Their attentive service enhances the experience across all areas, from the front desk to the restaurant, fostering a positive atmosphere.
Parking is an appreciated practicality, with complimentary spaces conveniently available via an attached garage. Despite occasional concerns about spot availability, the hassle-free parking adds to the overall appeal of the hotel, making it a valued amenity.
Hotel Indigo Naperville Riverwalk by IHG is a wonderful choice for visitors seeking a prime location coupled with attentive service, cleanliness, and convenience. Show more
Read review summaries for all categories
Categories
Hotel near Ski Resorts
Although not explicitly a ski hotel, its proximity to outdoor spaces makes it a potential base for winter excursions.
Hotel for Honeymoon
Hotel Indigo Naperville Riverwalk is in downtown Naperville with a central location. Its proximity to the riverwalk provides a scenic and romantic atmosphere.
Dog Friendly Hotel
The Hotel Indigo's location in downtown Naperville provides easy access to walking areas along the Riverwalk, ideal for dog owners. While specific dog amenities are not detailed, the location itself is conducive to pet-friendly stays.
3-Star Hotel
This hotel is located in downtown Naperville, offering convenient access to the Riverwalk. It provides a unique boutique experience with modern amenities.
Hotel with Spa
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
Standard RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels.
Suite - Non-SmokingThe spacious suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit has 2 beds.
Standard King RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Queen Room with Two Queen BedsThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Standard King Room with BalconyThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The unit offers 1 bed.
Standard King Room with River ViewFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as river views. The unit has 1 bed.
Standard King Room - Disability AccessThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a wardrobe, a safe deposit box, a flat-screen TV with cable channels and a balcony. The unit offers 1 bed.
Deluxe King Room with Accessibility and River View - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, a balcony with river views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Premium RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The double room provides a wardrobe, a safe deposit box, heating and a flat-screen TV with cable channels.
Twin Room - Non-SmokingOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as river views. The unit offers 2 beds.
Deluxe Twin Room with Accessible Trans Shower - Non-SmokingThe spacious twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This twin room features a wardrobe, a safe deposit box, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.
Standard King Room with Balcony and River ViewThe spacious double room provides air conditioning, a tea and coffee maker, a terrace with river views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
King Room with SofaThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
One-Bedroom King Suite with BalconyA seating area with a flat-screen TV, a desk, a terrace and a private bathroom are offered in this spacious suite. The unit has 2 beds.
Suite with One King Bed and Living AreaThe spacious suite features air conditioning, a tea and coffee maker, a seating area, heating, as well as a flat-screen TV. The unit has 2 beds.
Guest Reviews
8.9
Excellent
Location
Nestled in the heart of a charming city, Hotel Indigo Naperville Riverwalk by IHG boasts an enviable location that guests consistently rave about. Situated in downtown Naperville, the hotel offers easy access to the picturesque DuPage River and the renowned Riverwalk, making it an ideal spot for leisurely strolls. The convenience of being within walking distance to a plethora of shops, delightful restaurants, and vibrant local attractions enriches the guest experience, allowing visitors to soak up the essence of this beautiful area seamlessly.
The hotel's proximity to all that Naperville has to offer ensures that guests can efficiently explore the city at their own pace. Whether staying for a family gathering or a special event, the prime location provides perfect access to everything needed for an enjoyable visit. Complemented by excellent amenities, cleanliness, and attentive staff, Hotel Indigo creates a welcoming retreat for travelers looking to immerse themselves in the best of Naperville.
Breakfast
The breakfast offerings at Hotel Indigo Naperville Riverwalk by IHG receive a largely positive reception from guests. Many reviews highlight the excellent, fabulous, and amazing quality of the breakfast service provided. Some guests appreciate the inclusion of breakfast in their stay, while others note that it is not always complimentary. A few guests mention the high cost relative to the value for certain items, such as oatmeal, suggesting room for improvement in pricing. Additionally, some guests decide to explore nearby dining options, like Egg Harbor, which is conveniently located just across the walking bridge from the hotel. However, there are scattered mentions of a lackluster breakfast experience and a desire for more menu options, indicating potential areas for enhancement. Overall, the breakfast at Hotel Indigo receives strong praise but leaves room for addressing certain expectations.
Rooms
Hotel Indigo Naperville Riverwalk by IHG offers a pleasing mix of spacious and stylish accommodations, consistently praised for their cleanliness and tasteful decoration. Guests often highlight the comfort of the beds, contributing to a restful stay. Balconies in some rooms provide a delightful bonus, offering great views and adding to the charm of the experience. Many find the rooms to be of a good size, providing ample space to relax, and appreciate the spacious bathrooms. However, there are occasional concerns about room size, particularly when a king bed is present, as it can make the space feel more cramped. Some guests noted issues with closet design and bedding size. Despite these occasional critiques, the overall impression of the hotel rooms is positive, with many returning visitors enjoying the atmosphere and amenities they offer.
Cleanliness
Hotel Indigo Naperville Riverwalk by IHG earns high marks for its cleanliness, a consistent highlight across guest reviews. Visitors frequently note that the hotel and rooms are very clean, which contributes positively to their overall experience. The staff's friendliness complements the cleanliness, enhancing the hotel's welcoming atmosphere. Guests appreciate its excellent location, simplifying access to nearby attractions. Amenities such as free parking and the opportunity for early check-in add to the convenience, allowing guests to maximize their stay. However, there are occasional mentions of cleanliness lapses, with some reports of dirty linens and debris in hallways, as well as rooms that were not up to standard. Despite these isolated incidents, the hotel generally maintains a high level of cleanliness that guests appreciate.
Staff
When visiting Hotel Indigo Naperville Riverwalk by IHG, guests can expect to be greeted by a team that consistently earns high praise for their friendliness and attentiveness. The hotel staff is described as amazing, welcoming, and always seeking to ensure the comfort of their guests. From the front desk to the restaurant, the staff is recognized for their exceptional service, tackling any issues with kindness and helpfulness. Whether it’s making necessary changes for guests or being more than accommodating during a stay, the team stands out for their commitment to service. While there is a rare mention of staff not being very friendly, the overwhelming consensus remains that the staff is super nice, making every visit a positive experience. Coupled with an excellent location that offers convenient dining options both within and nearby the hotel, Hotel Indigo Naperville Riverwalk proves to be a wonderful choice for those seeking attentive service and a welcoming atmosphere.
Parking
Hotel Indigo Naperville Riverwalk by IHG offers convenient and complimentary parking for guests, a feature that is both practical and budget-friendly. The attached garage allows easy access, with guests appreciating the simple parking arrangements at no extra cost. Despite some concerns about limited guest spaces, the ease of parking is a highlight, as the rear entry offers straightforward access to available spots. The picturesque location adds to the charm, with stunning views of the river and city from the room balconies. While there is a Riverwalk fee that some guests were unaware of, the overall parking experience remains a valued amenity at the hotel.
No, Hotel Indigo Naperville Riverwalk by IHG doesn't have any pool.
Yes, a spa is available at Hotel Indigo Naperville Riverwalk by IHG.
Yes, Hotel Indigo Naperville Riverwalk by IHG welcomes dogs.
Yes, parking facilities are available at Hotel Indigo Naperville Riverwalk by IHG.
Yes, Hotel Indigo Naperville Riverwalk by IHG has a gym.