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BW Signature Collection Hotel Paradiso

Naples , Via Catullo 11 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBW Signature Collection Hotel Paradiso receives high praise for its exceptional location atop Posillipo Hill, offering breathtaking panoramic views of the Gulf of Naples and Mount Vesuvius. This scenic setting provides a tranquil and serene escape from the bustling city center, although the steep hill and distance from central attractions may require transit assistance.

Guests commend the breakfast experience, lauding the variety and quality of offerings, including fresh local products. The spectacular views from the breakfast terrace significantly enhance the dining experience, although some note occasional shortcomings such as limited variety and understaffing.

Dinner at the hotel's rooftop restaurant is frequently celebrated for its delicious cuisine and exceptional ambiance with many guests fondly recounting their experiences dining with stunning vistas of Naples. The staff's pleasant demeanor generally contributes positively, despite a few instances of inattentiveness and critique of the limited and possibly overpriced menu choices.

Accommodations at the hotel are regularly described as clean, comfortable and well-maintained. Rooms and bathrooms, though sometimes noted as small or outdated, often offer cozy furnishings and spectacular views, especially from higher floors or those with balconies.

Cleanliness across the hotel receives consistent praise, particularly for guest rooms, although there are occasional mentions of inadequacies in public areas and the need for renovation in some spaces. Staff are frequently commended for their professionalism and friendly service, despite sporadic negative interactions.

The hotel's free wifi service garners mixed reviews with many positive remarks on its speed and efficiency, primarily in common areas. However, weaker signals in rooms present a potential inconvenience for some guests.

The spa, well-maintained and offering top-notch services, is a pleasant feature for guests, even if some find its location a bit inconvenient. The pool, described as more of a small splash pool or Jacuzzi, receives mixed feedback with many finding it too small and occasionally out of service.

The nearby beach, while small and not directly adjacent to the hotel, offers a picturesque and serene environment. Its access via a short walk and the picturesque setting of the Mergellina area add to its charm, although the effort to reach it may pose a slight inconvenience.

Parking is another mixed aspect of the hotel with praise for the secure underground and street options but concerns over cost and availability.

Overall, BW Signature Collection Hotel Paradiso is lauded for its breathtaking views, excellent dining experiences, clean and comfortable accommodations and friendly staff, making it a memorable stay for those looking to experience the scenic beauty of Naples.
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Hotel near The Beach

Located on Via Catullo, it provides a convenient base for accessing nearby beaches. It's ideal for travelers interested in exploring the coastline.

Hotel with Spa

This hotel features a spa area, a solarium and a sundeck. It offers accommodation in Posillipo district.

Romantic Hotel

BW Signature Collection Hotel Paradiso, located on Posillipo Hill, has views of the Gulf of Naples and Vesuvius. The Terrazza Paradiso restaurant follows the line of the coast and provides a romantic dining experience.

Hotel with Swimming Pool

This hotel includes a swimming pool among its amenities. It is a popular choice when booking hotels with pools in Naples.

Outdoor Pool

Business Hotel

As part of the Best Western Signature Collection, this hotel offers business amenities and services. While specific details are unavailable, Best Western hotels generally cater to business travelers.

4-Star Hotel

Located on Posillipo hill, this hotel offers stunning panoramic views, a notable feature for quality of experience. While slightly outside the immediate center, its views and comfort are highly appreciated.

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

Hotel with Outdoor Pool

Room Types

Comfort Single Room This single room has a minibar, bathrobe and satellite TV. No sea view.

Comfort Queen Room This double room features a bathrobe, tea/coffee maker and air conditioning. No sea view.

Double Room with Balcony and Partial Sea View This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.

Queen Room with Balcony and Sea View This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.

Comfort Queen Room with Extra Single Bed This triple room has a minibar, air conditioning and tea/coffee maker. No sea view.

Family Queen Room with Balcony and Sea View This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 3 beds.

About BW Signature Collection Hotel Paradiso

License: 15063049ALB0925, IT063049A1JS5N7V88

Guest Reviews

8.2

Very Good

Location

The BW Signature Collection Hotel Paradiso is nestled in a truly stunning location overlooking the Gulf of Naples and Mount Vesuvius. Its position atop Posillipo Hill offers breathtaking panoramic vistas that make it an exceptional spot for capturing the beauty of Naples. Guests consistently praise the hotel for its marvelous views, be it from their rooms, the rooftop terrace or the hotel's dining areas. The setting is peaceful and quiet, away from the chaotic city center, providing a serene escape within an upscale and safe neighborhood.

Convenience is also a key highlight, as the hotel is close to the Mergellina area, which boasts a plethora of restaurants, bars, shops and public transport options. The funicular railway, merely a short walk away, ensures guests have easy access to the seaside and other parts of the city, though the steep hill can be challenging without a taxi or car.

While the hotel's elevated position offers superb vistas, its distance from the city center can be inconvenient for those without private transport, often necessitating a taxi ride to reach the main attractions of Naples. However, many agree that the panoramic views and tranquil atmosphere make up for this slight inconvenience.

Overall, the location of Hotel Paradiso is ideal for those wanting to experience the scenic beauty of Naples in a comfortable, quiet setting with magnificent views as a constant backdrop.

Breakfast

The breakfast experience at BW Signature Collection Hotel Paradiso is largely praised by guests, highlighting its excellent quality and variety. The buffet breakfast is frequently described as plentiful, abundant and offering a wide range of options, featuring both sweet and savory items. Many guests appreciate the availability of fresh and local products that add to the high quality of the breakfast. The breathtaking view from the breakfast terrace, which offers panoramic sights of the Bay of Naples and Mount Vesuvius, enhances the dining experience significantly, making breakfast a memorable part of their stay.

Despite the numerous positive remarks, there are some criticisms. A few guests felt the breakfast was below the hotel's star rating, mentioning it as average or basic with some noting issues like minimal variety and low-quality ingredients in certain cases. Additionally, instances of the breakfast buffet not being fully stocked or the service being under-staffed were pointed out by some reviewers.

Overall, while there are areas for improvement, the breakfast at Hotel Paradiso is generally perceived as excellent with its plentiful and diverse offerings, combined with spectacular views and great staff service, making it a standout feature of the hotel.

Dinner

BW Signature Collection Hotel Paradiso's dinner experience consistently receives glowing reviews from guests, who highlight its excellent restaurant featuring a rooftop setting with stunning panoramic views of Naples and the Gulf. The decor and ambiance are appreciated with numerous guests mentioning the joy of dining while overlooking the scenic vista, both day and night. The restaurant's menu, filled with top-notch cuisine and a wide selection of delicious dishes, impresses most guests, who particularly commend the risotto. Food quality is frequently described as delicious, exceptional and complemented by excellent wine and beer offerings.

While the restaurant staff generally receive praise for their pleasant service, a couple of guests noted occasions of inattentiveness. Another minor critique points to the limited and overpriced menu choices, though these comments seem to be exceptions rather than the norm. The dining experience is consistently recommended with numerous guests emphasizing the memorable views and high quality of food as standout features. In summary, dining at the Hotel Paradiso remains a highly recommended and memorable experience, celebrated for both its culinary excellence and breathtaking surroundings.

Rooms

The reviews for BW Signature Collection Hotel Paradiso paint a multifaceted picture of the establishment's accommodations. Most guests note that the rooms are consistently clean and well-maintained, often referencing the exemplary room and bathroom cleanliness. Many reviewers appreciate the comfort levels, highlighting modern interiors and cozy furnishings. The rooms with views, especially those overlooking the bay or with a balcony, are highly praised for their spectacular, breathtaking vistas.

However, there is a recurring mention of the room sizes being on the smaller side with several descriptions noting them as cramped or not overly spacious. Some guests found the space in bathrooms, in particular, to be tight and outdated with a need for renovation and modernization. A few reviews also cite issues such as noise, poor soundproofing and rooms not always matching the advertised images.

Despite some criticisms regarding the need for updates and occasional maintenance issues, the comfortable beds, good air conditioning and clean environment seem to generally satisfy guests. Those who value scenic views and maintain a focus on cleanliness are likely to have a favorable stay at this hotel. Nonetheless, it may be worth considering a higher floor or a room with a sea view to enhance the overall experience.

Beds

BW Signature Collection Hotel Paradiso receives mixed feedback regarding its beds. Many guests praise the hotel for its comfortable beds with several noting that the beds were spacious, clean and provided a good night’s sleep. Descriptions like big and comfy bed, very comfortable beds and the bed was the best one of the whole holiday highlight the positive experiences.

However, several reviews indicate room for improvement. Some guests found the mattresses to be too hard, very firm or noisy, while others mentioned issues such as twin beds pushed together or mattresses of different heights stitched together, which detracted from comfort. A few guests also noted that bedding and pillows were merely mediocre or slightly dirty and overall, some felt that the beds weren't consistently comfortable throughout the stay.

Despite these mixed reviews, it seems that with some attention to detail and improvements, particularly regarding mattress quality and bedding cleanliness, the hotel could offer a more uniformly comfortable experience for its guests.

Cleanliness

BW Signature Collection Hotel Paradiso is generally praised for its cleanliness with many guests consistently highlighting clean and well-maintained rooms. Visitors often find the rooms to be very clean, comfortable and tidy with recurring commendations for the high standards of cleanliness. The housekeepers are noted for doing a good job, maintaining daily cleaning routines that leave the rooms spotlessly clean.

However, not all feedback is positive. While the private spaces like rooms and bathrooms frequently receive high marks, there are occasional mentions of inadequacies, such as dirty floors and poorly maintained spaces. Some rooms, though clean, were described as small and in need of renovation.

Common areas and the restaurant's cleanliness have received mixed reviews with some guests pointing out dust, dirty tables and other lapses in housekeeping. Despite some negative remarks regarding the thoroughness of cleaning and specific maintenance issues, the overall impression of the hotel remains positive, particularly for its cleanliness in guest rooms.

The hotel staff also garners praise for their efforts in maintaining cleanliness, though occasional improvements could be made in certain areas. While there is some room for improvement, especially in public areas and overall maintenance, guests largely find the hotel to be well-kept and pleasant for their stay.

Staff

The reviews for BW Signature Collection Hotel Paradiso highlight a predominantly positive experience with the staff. Guests frequently commend the personnel for being very friendly, kind and helpful. Professionalism and attentiveness also stand out, making interactions pleasant and efficient. Many reviews mention specific staff members like Angelo at reception and waiters Allesandro and Francesco for their exceptional service. The restaurant staff, particularly, received praise for their welcoming attitude and professional conduct.

However, there are some inconsistencies with a few guests finding the reception staff unfriendly and certain members unprofessional. Despite these occasional negative experiences, the overall sentiment points towards a warm, accommodating and highly professional team that contributes significantly to a pleasant stay. The staff's efforts to make guests feel at home, paired with their courteous demeanor and readiness to assist, are notable strengths of the hotel. Their capacity to handle errors gracefully and maintain a consistently friendly and approachable manner underscores the high-quality service that visitors can expect.

Wi-Fi

Despite some inconsistencies, the overall wifi experience at the BW Signature Collection Hotel Paradiso seems predominantly positive. Many guests have praised the fast and efficient connectivity, mentioning that the wifi was fast, great and had an excellent connection. Some reviews highlighted the comfort of the rooms paired with good wifi service. However, there were several concerns raised, including instances of weak, slow and even unusable connections, particularly in rooms where the wifi signal was often poor or non-existent. The hotel offers free wifi, though its performance appears to be patchy at times. For guests who require reliable internet, particularly in private rooms, these issues might be inconvenient. The best wifi experience seems to be available in common areas, such as the lobby, rather than in individual rooms.

Spa

The spa at BW Signature Collection Hotel Paradiso receives mostly positive feedback from guests. The cleanliness and maintenance of the spa are frequently highlighted with many describing it as excellent, wonderful, fantastic and really good. Guests appreciate the quality of the spa services, often referring to them as top-notch. While some guests had trouble locating the spa or mentioned its distance from the hotel, the overall sentiment remains highly favorable, noting the staff and service as excellent. There are mentions of small amenities like an outdoor jacuzzi. However, improvements could be made in other areas of the hotel, such as the breakfast room.

Pool

The guest reviews of the BW Signature Collection Hotel Paradiso highlight a range of opinions about the pool facilities with a significant emphasis on its size and availability. While the pool area is described as pleasant and very nice, many guests note that the pool itself is extremely small, often comparing it to a hot tub or Jacuzzi. The concept of a private mini pool is appreciated by some, particularly for couples seeking intimate moments. However, the pool's tiny size means it is not suitable for swimming and is more of a splash pool.

There are frequent mentions of the pool being closed or non-operational during guests' stays and several reviews note that the pool requires a special reservation, which can be inconvenient. The maintenance of the pool appears to be an issue with comments about faulty heaters, chilly water and cleanliness concerns. Some guests were disappointed to find the pool closed on multiple days or not open at all during their visit.

The photographic representation of the pool on the hotel's website seems misleading to many guests who found the actual pool to be much smaller and less inviting. The necessity to book the pool in advance, along with issues related to maintenance and availability, often left guests dissatisfied. Despite these drawbacks, some guests still found the small pool pleasant to sit in, particularly due to its private nature.

Beach

The beach near the BW Signature Collection Hotel Paradiso offers stunning views of the sea, including a picturesque vista of Mount Vesuvius. Located in the Mergellina area, the beach is part of a charming village with a range of conveniences like shopping and public transport in close proximity. Access to the beach is notably easy with only a short walk from the hotel, making it ideal for picturesque walks along the seafront.

While the beach itself is small and not public, making it somewhat secluded and quiet, it boasts a beautiful and serene environment away from crowds. However, it should be noted that the beach can feel a bit far from the hotel for some visitors and there might be some effort required, such as taking stairs or possibly using a cable car, to reach the waterfront.

Overall, the beach’s beauty and the ease of access make it a pleasant spot, although potential guests should be aware that it is not directly by the hotel and not particularly large. Despite some minor maintenance issues, the scenery and peaceful setting of the beach contribute positively to the overall appeal.

Parking

Parking at the BW Signature Collection Hotel Paradiso receives mixed feedback from guests. On the positive side, many appreciated the availability of a secure underground parking garage directly opposite the hotel, often highlighting its convenience and security. Street parking options are also noted as plentiful with multiple mentions of free street parking in front of the hotel or in surrounding areas. Guests frequently describe the parking facilities as good and easy to access with some emphasizing the abundance of well-lit and guarded spots.

However, there are several concerns about the cost and availability of parking. The hotel charges €25 per night for garage parking, a fee considered expensive by many guests. Some reviews indicate difficulty in finding parking, particularly mentioning limited spaces and the lack of valet services. Additionally, a few guests pointed out that parking is not always included in the accommodation price, leading to some disappointment.

Overall, while secure and convenient parking options are available, the associated costs and occasional difficulty in finding a spot may be points of consideration for potential visitors.

Family

The BW Signature Collection Hotel Paradiso offers a range of family-friendly amenities and services that ensure guests and their families are well looked after. Families can enjoy the convenience of available family suites and the option of connecting rooms to create a single, spacious family room. The comfortable and clean family rooms, whether large or small, are specifically designed to accommodate families, making it an ideal setting.

For leisure, the hotel features a clean family pool, although it operates by reservation, providing an opportunity for the kids to have a blast. The hotel is also dog friendly, allowing families to bring their pets along for the stay. Additionally, the hotel provides free WiFi, ensuring entertainment options for children are readily available.

Moreover, the staff is dedicated to catering to family needs, creating a relaxing environment that is both family-friendly and clean. With private on-site parking adding to the convenience, BW Signature Collection Hotel Paradiso stands out as a great choice for families looking for a comfortable and accommodating stay.

4 Star

BW Signature Collection Hotel Paradiso elicits a mixed response concerning its four-star rating and facilities. While some guests affirm that the hotel deserves its stars and boasts great four-star standards, others are critical of various aspects. The hotel is praised for good value for money and excellent four-star facilities and services. However, there are several disappointing elements that guests highlight.

A major point of contention is the breakfast, which many feel does not align with a four-star hotel’s quality. Service is another area where expectations are often unmet with several guests noting that it falls short of the hotel’s purported standards. Cleanliness is another recurring issue with numerous reviews mentioning it does not live up to the four-star rating, criticizing bathroom and room upkeep specifically.

Despite some areas feeling renewed and the location being appreciated, the overall amenities and service levels frequently fail to meet the expected four-star standard. The experience at the hotel suggests that while it has promising elements, significant improvements are needed in service quality, cleanliness and breakfast offerings to truly reflect its four-star status.

Business

The BW Signature Collection Hotel Paradiso is praised as an excellent choice for business travelers, offering a range of business-oriented amenities and facilities. The location is seen as convenient for business purposes with nearby services that cater to professionals. Guests appreciate the well-appointed business center and the availability of spacious, clean meeting and conference rooms, making it ideal for hosting business events and meetings.

The hotel staff is lauded for their efficiency in organizing trips and managing events, contributing to a productive and smooth stay. Business rooms are noted to be comfortable and quiet, allowing for work to be conducted without distractions. While the structure is considered dated and in need of renovation to better meet the expectations of a business clientele, the overall facilities and services are deemed suitable for business stays and trips.

Outdoor Pool

The BW Signature Collection Hotel Paradiso features an outdoor pool that has garnered mixed reviews from its guests. Positively, many visitors have praised the pool's large size and pleasant, clean environment, noting that it is heated and offers a serene setting with a view of the bay. The pool area is described as quiet, secure and accessible, adding to the overall relaxed and enjoyable experience.

However, the need for a reservation to use the outdoor pool has been mentioned and some guests noted that the outdoor jacuzzi was unavailable during the winter season. Concerns about the pool's maintenance and occasional need for repair have also been raised with some reviewers commenting on the necessity of renovations and upkeep. Despite these issues, many still found the pool to be a nice and pleasant feature of the hotel.

Luxury

BW Signature Collection Hotel Paradiso offers an opulent experience marked by an array of luxurious amenities and high-end spaces. Guests have praised the hotel's elegant and comfortable atmosphere, highlighting the luxurious rooms, bedding and modern interiors with lavish details. The hotel's location and views, particularly the breathtaking sight of the Gulf of Naples, also contribute to its luxurious ambiance.

The establishment features a variety of plush facilities, including a luxury rooftop, terrace and pool, as well as upscale restaurants and lounges that enhance the high standard of luxury. The luxurious suites and accommodations provide ample comfort and elegance, creating an overall luxurious feel.

While a few guests have noted that they did not experience a luxury feel, the predominant feedback underscores the hotel's luxurious service and high-end vibe. Thus, BW Signature Collection Hotel Paradiso stands out as an elegant choice for those seeking a luxurious stay.

Romantic

Nestled in the heart of Naples, the BW Signature Collection Hotel Paradiso offers an unparalleled romantic experience. With its breathtaking, panoramic views, it is an ideal destination for couples looking for a special getaway or celebrating a honeymoon. The hotel's location and ambiance create a magical atmosphere that enhances any romantic occasion.

Guests frequently highlight the beautiful terrace and the sophisticated yet cozy restaurant, both of which contribute to the overall romantic vibe of the hotel. Each room offers captivating views that not only provide a stunning backdrop but also enhance the intimate and romantic ambiance that guests cherish.

The hotel is lauded as one of the best choices for couples seeking a romantic escape, whether for a short weekend trip or an extended stay. Its romantic atmosphere, combined with friendly staff and a picturesque setting, makes it a favored spot for those looking to create unforgettable memories.

Whether enjoying a romantic dinner with a view or simply relaxing in a very romantic room, visitors find that their stay at Hotel Paradiso is enveloped in romance, making it a perfect choice for any couple's retreat.

Dog Friendly

The BW Signature Collection Hotel Paradiso consistently receives positive feedback for its dog-friendly accommodations and amenities. Guests appreciate the hotel's robust pet-friendly policy, which includes allowing dogs and other pets in the rooms. The hotel features a gated garden, adding to the allure for dog owners who seek a safe outdoor space for their pets.

While dogs and other pets are warmly welcomed in the guest rooms, they are not permitted in the restaurant, maintaining a balance for guests who may not be traveling with animals. The hotel's acceptance of pets extends across various areas, making it an attractive option for those traveling with dogs. However, it's worth noting that pets are not accommodated free of charge.

Yes, BW Signature Collection Hotel Paradiso has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at BW Signature Collection Hotel Paradiso.

Yes, BW Signature Collection Hotel Paradiso welcomes dogs.

Yes, parking facilities are available at BW Signature Collection Hotel Paradiso.

No, BW Signature Collection Hotel Paradiso doesn't have a gym.

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