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Hotel Santa Brigida

Naples , Via Santa Brigida 6 (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Santa Brigida enjoys an enviable location in the heart of Naples, making it an ideal base for travelers eager to explore the city's vibrant offerings. Its proximity to major attractions like Via Toledo, Piazza Plebiscito, and the historic center provides guests with effortless access to shopping, dining, and sightseeing. The hotel's strategic placement and nearby subway stations enhance convenience, especially for those keen on visiting key landmarks.

The breakfast at Hotel Santa Brigida is generally well-received, with guests appreciating its abundance, variety, and creative presentation featuring local specialties and homemade pastries. While some note a need for more diverse options and fresher ingredients, many find the experience satisfying overall, with the warmth and helpfulness of the staff adding to the breakfast's appeal.

Rooms at the hotel offer a stylish and modern design with a focus on cleanliness and comfort. While some guests enjoy features like Neapolitan balconies and elegant decor in deluxe suites, there are occasional concerns regarding room size, privacy, and mattress quality. Nonetheless, the hotel is committed to addressing these issues promptly, maintaining a generally pleasant environment.

The hotel is praised for its exceptional staff, whose friendliness and diligence greatly enhance the guest experience. From the welcoming environment upon arrival to the attentive service throughout the stay, the staff's commitment to hospitality stands out as a significant highlight.

Despite its charms, Hotel Santa Brigida is often considered more akin to a bed and breakfast than a true four-star hotel. Guests frequently point out the absence of facilities and services typically associated with higher-rated establishments, such as a proper lobby. This discrepancy leads to some confusion regarding its classification, although the overall appeal of the hotel is bolstered by its remarkable staff and prime location.
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Boutique-style Hotel

This design hotel, located in the historic center, offers stylish rooms with balconies. It features a bar, 24-hour reception, and free Wi-Fi, providing a comfortable and convenient stay for boutique-style travelers.

Luxury Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Small Hotel

4-Star Hotel

Room Types

Superior Double Room with Balcony Offering free Wi-Fi and a balcony, this stylish room includes a flat-screen TV, mini bar and an iPod docking station. The glass shower box is visible from the bed.

Deluxe Double Room with Balcony Offering free Wi-Fi, this larger room has a balcony. The glass shower box is visible from the bed.

Standard Single Room Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.

About Hotel Santa Brigida

License: 15063049ALB1444, IT063049A1MP8AQ3GE

Guest Reviews

7.2

Good

Location

Hotel Santa Brigida boasts a prime location in the heart of Naples, offering travelers an exceptional base for exploring the city's vibrant sights and sounds. Nestled in a super central area, it is conveniently located near Via Toledo, the bustling shopping street, and just steps away from Piazza Plebiscito. Its position across the Umberto I Gallery and proximity to two subway stations make accessing attractions smooth and straightforward.

Visitors commend the hotel's strategic placement for its accessibility to key landmarks such as the Spanish neighborhoods, the historic center, and the waterfront, all within a comfortable walking distance. The hotel's enviable location ensures guests can enjoy a seamless tour of Naples, whether for shopping, dining, or sightseeing.

While not all facilities may reflect a full four-star experience, many reviewers praise the attentive and friendly staff, comfortable accommodations, and the hotel’s overall cleanliness. The availability of close parking at a reasonable fee further enhances the convenience for guests traveling by car.

The location is undeniably the standout feature of Hotel Santa Brigida, making it an ideal choice for city explorers eager to immerse themselves in the rich cultural tapestry of Naples.

Breakfast

The breakfast offerings at Hotel Santa Brigida evoke a range of impressions, though predominantly positive remarks surface amid the critiques. Guests frequently commend the breakfast for being abundant, varied, and creatively presented, with nods to the inclusion of local specialties and artistically arranged servings. Various travelers appreciate the delicious homemade pastries and a selection that caters well beyond the typical Italian breakfast standards of cappuccino and cornetto. The presence of high-quality finger foods and wonderfully grilled vegetables has garnered praise, meeting the expectations of those seeking a more substantial start to their day.

However, there is a noticeable divide regarding diversity and quality. Some guests note the limited options available and express disappointment at the repetitive nature of the daily offerings. A few reviews suggest that while the breakfast is nicely presented, it relies too heavily on packaged or supermarket products, lacking in fresh fruits and vegetables. These areas hint at potential improvement, notably for a hotel positioned as a four-star establishment.

The staff’s friendliness and helpfulness receive acclaim, adding warmth to the breakfast experience. While the reviews present mixed feedback, many guests overall find the breakfast to be a satisfying and pleasant part of their stay, with standout moments of traditional Italian flavors and homemade treats that linger positively in memory.

Rooms

Hotel Santa Brigida offers an array of rooms that, while varying in size, generally provide a comfortable and well-equipped experience for guests. Many visitors praise the cleanliness and modern design, noting stylish furnishings and ample comforts such as showers with multiple jets. Some rooms offer picturesque views of the lively Via Toledo or feature charming Neapolitan balconies, adding a touch of local flavor to the stay.

For those staying in the deluxe or VIP suites, guests experience spaciousness and elegant decor, though functionality for longer stays may pose a challenge. The hotel's rooms often embody a quirky and individual style, aligning with the design hotel concept, which garners appreciation for its aesthetics but also raises some practical concerns. Privacy in the bathrooms remains a frequent observation with open layouts or small spaces that don't always suit every guest's preferences.

However, smaller rooms with limited natural light or space are pointed out occasionally, leading to mixed feelings about overall coziness and utility. Despite occasional discomfort with mattresses or wardrobe arrangements, the hotel addresses issues promptly, as seen with a quick fix to hot water matters during a guest's stay.

Ultimately, Hotel Santa Brigida balances modernity and tradition, providing a generally comfortable environment with delightful design elements. While minor inconveniences appear, particularly related to the room size and privacy aspects, guests appreciate the effort put into ensuring a pleasant stay with cleanliness and attention to amenities such as delicious, traditional breakfasts.

Beds

Hotel Santa Brigida offers a mixed experience when it comes to its bedding. Many guests found the beds to be comfortable, with several emphasizing the cleanliness and modern amenities like state-of-the-art showers in the rooms. However, there are recurring issues with the quality of the pillows, described as thin, hard, and lacking support. Some reviews mention instances of uncomfortable arrangements, such as two single mattresses not being properly joined and beds without headboards. A few guests experienced unacceptable mattress quality, with complaints about noisy surroundings and visible mold. Overall, while there are elements of comfort, improvements in mattress and pillow quality could enhance guests' sleep experiences.

Cleanliness

Hotel Santa Brigida has received commendations for its impressive level of cleanliness, often being described as one of the cleanest hotels visitors have experienced. The rooms are consistently highlighted for their spotlessness and modern, comfortable atmosphere. Many guests have appreciated the hotel's well-maintained and stylish decor, noting that the combination of cleanliness and tasteful interior design enhances their stay. The staff contribute further to the welcoming environment with their attentive and accommodating service.

While the majority of reviews emphasize the excellent cleanliness, a few guests noted inconsistencies, suggesting that some rooms did not fully meet the expected four-star standards. Nevertheless, the overall sentiment remains positive, with the hotel's charm, cleanliness, and the tranquility of noise-insulated rooms repeatedly underlined by guests. Additionally, the hotel's convenient location and delightful amenities like a good breakfast and small treats add to its appeal.

Staff

Hotel Santa Brigida, tucked away in a bustling city, has managed to create an oasis of warmth and hospitality with its remarkable staff. Guests consistently highlight the staff's friendly demeanor, noting how their kindness and professionalism create a welcoming atmosphere from the moment of arrival. The 24-hour reception ensures guests feel attended to at any time, while the staff's attentiveness is likened to being with family, as they go above and beyond to meet every need. Whether it's the courteous gestures of carrying luggage to rooms or offering a welcoming drink upon arrival, the staff's gracious service makes a significant impact.

Particular mention is made of team members like Luigi, whose personal touch and genuine interest in guests' well-being contribute to a delightful stay. The charm and attentiveness exhibited by the staff, regardless of the hour, underscores their commitment to impeccable service. Their ability to anticipate guest needs and provide comprehensive assistance stands out, creating a harmonious and service-minded environment. The exceptional friendliness and helpfulness of everyone working at the establishment leave a lasting impression on travelers, providing a refreshing contrast to the hectic city surroundings.

4 Star

Hotel Santa Brigida, while possessing a certain charm, repeatedly falls short of being considered a true 4-star establishment. Guests frequently note that the hotel's facilities resemble more of a bed and breakfast than a hotel deserving of this rating. With common areas that are small and lacking a proper lobby, the experience feels less cohesive than what one might expect from a typical 4-star hotel. The configuration seems to suggest a couple of rooms on a separate floor of a large building, which detracts from the traditional hotel atmosphere.

Despite the pleasant environment of the hotel, travelers have repeatedly remarked on the absence of the services and facilities typically associated with a 4-star title. The classification appears mismatched with the offerings available, leading to confusion about its current standing. Hotel Santa Brigida's current status is better equated to a French three-star hotel, which provides a clearer expectation of its service and amenities. While the pricing reflects that of higher-rated accommodations, guests consistently feel the value does not align with their expectations of a 4-star experience.

No, Hotel Santa Brigida doesn't have any pool.

No, a spa isn't available at Hotel Santa Brigida.

No, Hotel Santa Brigida doesn't allow dogs.

Yes, parking facilities are available at Hotel Santa Brigida.

No, Hotel Santa Brigida doesn't have a gym.

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