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Mercure Napoli Centro Angioino

Naples , Via Depretis 123 (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Mercure Napoli Centro Angioino is situated in a prime location in the heart of Naples, making it an ideal base for both leisure and business travelers. Its proximity to the port, key metro stations, and historic landmarks offers guests convenient access to the city's cultural and commercial attractions. The hotel's breakfast is highly praised, particularly for its beautiful terrace setting with views of Castel Nuovo and the Bay of Naples, offering a varied and plentiful spread that caters to diverse dietary needs.

Guest rooms are highlighted for their cleanliness, modern design, and comfort, with many featuring scenic views and amenities like large TVs and well-equipped bathrooms. Although room sizes and occasional maintenance issues are noted, the rooms generally offer a comfortable and quiet stay, aided by effective soundproofing.

The staff at Mercure Napoli Centro Angioino receive consistent commendation for their friendly and attentive service, enhancing the overall guest experience. While the WiFi receives mixed reviews, with connectivity issues in rooms, public areas tend to offer better service. The beds are generally appreciated for their comfort, contributing to a restful night's sleep.

While some guests believe the hotel's facilities fall short of its four-star rating, particularly in terms of value and amenities, the consensus is that the hotel provides a reliably clean and comfortable experience, further supported by its outstanding location and dedicated staff.
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Hotel with Gym

Mercure Napoli Centro Angioino includes gym and fitness center.

4-Star Hotel

A centrally located hotel from a reputable chain, offering consistent comfort and equipment. It is known for providing reliable quality service in a convenient position for exploring the city.

Luxury Hotel

Dog Friendly Hotel

Room Types

Superior Double Room Air-conditioned room with a private bathroom, satellite flat-screen TV, a mini bar, free water, tea and coffee making facilities.

Classic Single Room Air-conditioned room with a private bathroom and Nuxe products, satellite flat-screen TV, a mini bar and tea and coffee making facilities.

Classic Twin Room Air-conditioned room with a private bathroom and Nuxe products, satellite flat-screen TV, a mini bar and tea and coffee making facilities.

Superior Double Room Offering a balcony, this room includes free Wi-Fi, a Nespresso machine and a selection of tea, coffee and herbal teas. You will also find a minibar, bathrobe, toiletries.

About Mercure Napoli Centro Angioino

License: 15063049ALB0775, IT063049A1VVFCGSFT

Guest Reviews

7.9

Good

Location

Nestled in the heart of Naples, the Mercure Napoli Centro Angioino boasts an exceptional location that's hard to beat. The hotel is strategically situated near pivotal spots like the bustling port, perfect for those catching a ferry to the islands of Capri and Amalfi, and the iconic Molo Beverello. Its proximity to the Metro Municipio station ensures easy access to the city's extensive public transportation network, making exploration seamless. Being centrally located also means guests have the convenience of the historic district, including the majestic Castel Nuovo and the Royal Palace, just a short stroll away. Many travelers find the hotel's position ideal for walking to Naples’ picturesque sites, vibrant shopping streets, and popular dining destinations. With the city's central area and significant points of interest, such as Piazza Municipio and Via Toledo, within walking distance, the Mercure Napoli Centro Angioino serves as an excellent base for both leisure and business guests looking to experience Naples' rich history and vibrant culture.

Breakfast

The breakfast experience at Mercure Napoli Centro Angioino consistently receives praise from guests, largely for its delightful setting on a lovely terrace offering stunning views of Castel Nuovo, the port, and even the Bay of Naples. The breakfast spread is described as varied and plentiful, featuring a broad range of options including fruits, cheeses, cold cuts, breads, pastries, and a selection of hot items. Quality products, including gluten-free options, are also available, ensuring satisfaction for diverse dietary preferences.

Most guests appreciate the pleasant ambiance of the terrace and find the breakfast to be a highlight of their stay. The service is often noted as friendly and accommodating, further enhancing the breakfast experience. While some guests consider the breakfast pricey, the consensus is that the scenic view and the comprehensive selection justify the cost.

Overall, the breakfast at Mercure Napoli Centro Angioino is considered a strong feature of the hotel, combining a satisfying culinary offering with a beautiful and relaxing setting, making it a memorable start to a day in Naples.

Rooms

Visitors to the Mercure Napoli Centro Angioino have generally positive experiences regarding the hotel's accommodations. The rooms are frequently highlighted for being clean, comfortable, and well-soundproofed, ensuring a restful stay despite the bustling location. Many guests appreciate the modern design and decor, with features like large TVs, effective air conditioning, minibars, and well-equipped bathrooms adding to the comfort. Several rooms offer scenic views, including sunsets and cityscapes, and some even provide small, pleasant terraces or balconies that are particularly valued during warmer weather.

While the bedding is often praised for its comfort, a few guests mention that the mattresses were not to their personal liking. The sizing of the rooms receives mixed responses, with some guests finding them spacious, especially the ones styled like mini-apartments, while others note them as being on the smaller side, typical of European standards. However, even the smaller rooms are described as nicely decorated and making efficient use of space.

Some areas for improvement include outdated facilities in certain rooms, instances of dampness, and occasional noise issues, although the soundproofing generally mitigates these concerns. There were also specific mentions of some rooms having limited natural light or poor drainage in bathrooms. Despite occasional setbacks and room size variations, guests consistently describe their stay as comfortable, helped by the hotel's cleanliness, modern facilities, and pleasant service.

Beds

Visitors of the Mercure Napoli Centro Angioino generally find the beds to be a highlight of their stay, frequently describing them as very comfortable and conducive to a restful night. The bedding is consistently praised for its cleanliness and comfort, enhancing the overall sleeping experience. Many guests appreciated the softness of the mattresses, with several noting they found the beds just right in terms of firmness, catering to a variety of preferences. Despite some mentions of harder bedding or issues like seams in double beds, the overall sentiment leans positively towards comfort. The accommodating and welcoming staff further elevate the guest experience, contributing to a pleasant stay. Rooms are equipped with modern conveniences such as good Wi-Fi and coffee machines, complementing the comfort of the beds.

Cleanliness

Mercure Napoli Centro Angioino is noteworthy for its exceptional cleanliness and well-maintained rooms, consistently praised by guests for providing a hygienic and comfortable stay. The hotel offers clean, functional rooms that are both modern and elegantly furnished, making it a reliable choice for those who prioritize cleanliness during their travels. Despite a few isolated comments on areas needing improvement, the general consensus highlights the hotel as a clean sanctuary, especially compared to the bustling city outside. Guests frequently mention the quiet environment and soundproofed rooms, ensuring restful nights without disturbance from street noise. In addition to its cleanliness, the location of the hotel is another significant advantage, situated conveniently within walking distance of shopping, restaurants, and cultural sites. The staff's dedication to exceptional service complements the overall experience, with many guests appreciating their attentiveness and friendliness. With a terrace offering charming views and a gym available, the hotel combines impeccable cleanliness with desirable amenities, making it a commendable stay for both business and leisure travelers.

Staff

The staff at Mercure Napoli Centro Angioino receive consistently high praise for their attentiveness and friendliness. Many guests noted the staff's professionalism and their willingness to assist with any requests, making for an exceptional customer service experience. The reception team, in particular, was highlighted for being attentive, efficient, and available to provide advice on exploring the city. Guests have been charmed by the polite and hospitable attitude of the front desk team, as well as their competence in handling various inquiries or issues. Overall, the hotel staff's kindness and welcoming demeanor contribute significantly to a pleasant stay, enhancing the comfort and convenience of this well-located hotel in Naples.

Wi-Fi

The WiFi at Mercure Napoli Centro Angioino appears to be an area with mixed reviews from guests. Many appreciate that the service is free and included in the room, with some mentioning very good connectivity in certain areas of the hotel, especially the ground floor and breakfast area. However, the WiFi strength and reliability in the guest rooms seem to be a recurring issue. Several reviews highlight slow speeds and connection problems, indicating that the WiFi is not always reliable or secure. There is also feedback about the need for frequent reauthorization, as the WiFi access must be renewed every 12 hours. Despite some guests finding it adequate for tasks like online check-in, others note a significant need for improvement, particularly regarding the availability and strength of the signal in rooms.

4 Star

Mercure Napoli Centro Angioino offers a mixed experience for travelers, with several reviews indicating a disparity between its four-star classification and the actual experience delivered. While some guests found the service and room standards to be in line with what one might expect from a Mercure hotel, others felt that the facilities were not up to par with a true four-star designation. Criticism often centered around the value proposition, with several mentioning that the amenities, such as paper cups and breakfast quality, fell short of expectations for the price paid. Some reviewers noted that the structure itself seemed in need of better maintenance and care. There were positive remarks about the predictability and general standards of the Mercure chain, suggesting a certain reliability in the brand, though opinions varied widely on whether this specific property met those expectations. Overall, the perception suggests a hotel experience that aligns closer to a three-star level in some aspects, despite its official rating.

No, Mercure Napoli Centro Angioino doesn't have any pool.

No, a spa isn't available at Mercure Napoli Centro Angioino.

Yes, Mercure Napoli Centro Angioino welcomes dogs.

No, parking facilities aren't available at Mercure Napoli Centro Angioino.

Yes, Mercure Napoli Centro Angioino has a gym.

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