NH Napoli Panorama
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Summary of reviewsNH Napoli Panorama, situated in the heart of Naples, offers an exceptional location for travelers seeking to explore the city's cultural landmarks and vibrant neighborhoods. The hotel's central position provides convenient access to numerous attractions, metro stations and the port, making it ideal for sightseeing and transportation. Guests are often delighted by the panoramic views of the Gulf of Naples, Vesuvius and the cityscape, especially from higher floors, enhancing their overall experience.
The breakfast at NH Napoli Panorama is widely praised for its diverse and tasty options with many appreciating the ample buffet featuring both sweet and savory dishes, including Neapolitan specialties. While some guests noted occasional issues with variety and restocking and found the prices a bit high, the setting and panoramic views during breakfast are considered an added bonus.
Dining within the hotel receives mixed reviews; although some guests enjoyed good food and professional service, others found the dinner menu limited and the bar service lacking. Nonetheless, the hotel's prime location offers nearby dining options, which guests find convenient and enjoyable.
The rooms are generally spacious, clean and well-appointed with many guests praising the modern furnishings and breathtaking views from large windows. However, there are occasional remarks about rooms needing renovation and inconsistent cleaning standards. Upgrades to larger rooms or suites often lead to an enhanced experience.
Cleanliness receives commendations from many guests, especially for the daily housekeeping and hygienic bathrooms. Nonetheless, some report issues such as dusty floors and dirty windows, suggesting areas that could benefit from improved maintenance.
The staff at NH Napoli Panorama is frequently lauded for their warm hospitality and professionalism. Guests often highlight individuals like Carmen at reception and Antonio the maître d', noting their exceptional service and friendly demeanor, despite occasional comments about unfriendliness or lack of responsiveness from some staff members.
The hotel's free WiFi service tends to draw criticism with many guests experiencing slow and unstable connections. While some found the WiFi acceptable, the general sentiment is that the internet service could be improved, particularly if better speeds were offered without extra costs.
The gym facilities at NH Napoli Panorama are described as adequate but limited with some guests appreciating the availability of a fitness option, while others find it lacking in equipment and operating hours.
Families find NH Napoli Panorama accommodating with spacious family rooms and amenities that cater to children. The hotel's strategic location and the staff's accommodating nature make it suitable for family stays.
Nightlife enthusiasts benefit from the hotel's proximity to the bustling Spanish Quarter and vibrant local scene with various bars and entertainment options easily accessible.
Comfortable beds contribute to a good night's sleep with many guests appreciating the quality and cleanliness of the bedding. Despite some feedback about bed sizes and occasional discomfort from specific mattresses or pillows, the overall consensus remains positive.
As a four-star hotel, NH Napoli Panorama meets the standard expectations with a comfortable ambiance, although some guests feel certain aspects, like room furnishings and facilities for non-ambulatory guests, could be improved.
For business travelers, the hotel offers a professional environment with amenities suitable for meetings and conferences, contributing to its reputation as a good choice for corporate stays.
Overall, NH Napoli Panorama is highly regarded for its excellent location, stunning views, friendly staff and general comfort, despite minor areas needing enhancement.
Categories
The breakfast at NH Napoli Panorama is widely praised for its diverse and tasty options with many appreciating the ample buffet featuring both sweet and savory dishes, including Neapolitan specialties. While some guests noted occasional issues with variety and restocking and found the prices a bit high, the setting and panoramic views during breakfast are considered an added bonus.
Dining within the hotel receives mixed reviews; although some guests enjoyed good food and professional service, others found the dinner menu limited and the bar service lacking. Nonetheless, the hotel's prime location offers nearby dining options, which guests find convenient and enjoyable.
The rooms are generally spacious, clean and well-appointed with many guests praising the modern furnishings and breathtaking views from large windows. However, there are occasional remarks about rooms needing renovation and inconsistent cleaning standards. Upgrades to larger rooms or suites often lead to an enhanced experience.
Cleanliness receives commendations from many guests, especially for the daily housekeeping and hygienic bathrooms. Nonetheless, some report issues such as dusty floors and dirty windows, suggesting areas that could benefit from improved maintenance.
The staff at NH Napoli Panorama is frequently lauded for their warm hospitality and professionalism. Guests often highlight individuals like Carmen at reception and Antonio the maître d', noting their exceptional service and friendly demeanor, despite occasional comments about unfriendliness or lack of responsiveness from some staff members.
The hotel's free WiFi service tends to draw criticism with many guests experiencing slow and unstable connections. While some found the WiFi acceptable, the general sentiment is that the internet service could be improved, particularly if better speeds were offered without extra costs.
The gym facilities at NH Napoli Panorama are described as adequate but limited with some guests appreciating the availability of a fitness option, while others find it lacking in equipment and operating hours.
Families find NH Napoli Panorama accommodating with spacious family rooms and amenities that cater to children. The hotel's strategic location and the staff's accommodating nature make it suitable for family stays.
Nightlife enthusiasts benefit from the hotel's proximity to the bustling Spanish Quarter and vibrant local scene with various bars and entertainment options easily accessible.
Comfortable beds contribute to a good night's sleep with many guests appreciating the quality and cleanliness of the bedding. Despite some feedback about bed sizes and occasional discomfort from specific mattresses or pillows, the overall consensus remains positive.
As a four-star hotel, NH Napoli Panorama meets the standard expectations with a comfortable ambiance, although some guests feel certain aspects, like room furnishings and facilities for non-ambulatory guests, could be improved.
For business travelers, the hotel offers a professional environment with amenities suitable for meetings and conferences, contributing to its reputation as a good choice for corporate stays.
Overall, NH Napoli Panorama is highly regarded for its excellent location, stunning views, friendly staff and general comfort, despite minor areas needing enhancement.
Hotel Taking Steps Towards Sustainability
This hotel holds ISO 14001 environmental certification, has significantly reduced its carbon footprint through lower carbon energy sources, employs a system of waste separation for recycling, actively works to minimize food waste, and uses amenities made with biodegradable materials and recycled paper.
Hotel near Nightlife Spots
Situated on Via Medina, the NH Napoli Panorama is close to Barrio Botanico, a bar known for innovative and relaxing experiences. The hotel's central location makes it easy to explore the various nightlife options in the historic center.
Business Hotel
Located in the historical center, this hotel features meeting rooms. It offers essential services for a comfortable stay and facilitates business meetings. The hotel's location provides easy access to key city attractions.
Accessible Hotel
This impressive hotel in the historic center is listed as an accessible hotel, offering suitable accommodations and amenities for guests with accessibility needs.
4-Star Hotel
This hotel features comfortable accommodations and a central location. It offers well-equipped rooms and a range of amenities. The hotel's proximity to Naples' attractions makes it ideal for exploring the city.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Gym
Skyscraper Hotel
About NH Napoli Panorama
License: IT063049A1VVHIZJDA
Guest Reviews
Location
The location isn't just about convenience; it also offers stunning views. Many reviews highlight the panoramic vistas of the Gulf of Naples, Vesuvius and the cityscape, particularly from higher floors. These spectacular views add an extra layer of enjoyment to the stay.
Compliments also extend to the hotel's cleanliness, friendly staff and modern facilities, ensuring a comfortable and pleasant experience. Whether planning to visit historic sites, indulge in shopping or embark on excursions to nearby islands, NH Napoli Panorama is highly recommended for its excellent location and comprehensive amenities.
Breakfast
However, there were some areas identified for improvement. A few guests mentioned a lack of options for vegetarians and vegans and occasional issues with restocking and variety, suggesting repetition in the daily offerings. The service at breakfast received varied comments with some guests finding the staff friendly and efficient, while others noted understaffing and less helpful interactions. High prices for breakfast were also mentioned with some guests finding the cost excessive compared to the offerings.
The breakfast setting and the panoramic views from higher floors provided an added bonus to the dining experience, contributing positively to the overall impression. Despite some criticisms, the general consensus leans towards a positive breakfast experience at NH Napoli Panorama, making it a notable highlight for many visitors.
Dinner
Guests highlighted that the hotel's bar services were less satisfactory with mentions of a closed cocktail bar and no bartender at the bar. On the other hand, the hotel's location offers various nearby dining options that guests seemed to enjoy, such as the fantastic Signora Bettola right next door. The area also has a nice pedestrian street with additional dining facilities, making it convenient for those looking to explore local flavors.
Overall, while the NH Napoli Panorama offers some positive dining experiences, exploring nearby restaurants might enhance the overall culinary adventure.
Rooms
However, some rooms do show signs of wear and tear with a few in need of renovation. The cleanliness of the rooms generally received positive remarks, although there were occasional reports of unclean conditions and maintenance issues. Some rooms were noted as being small or cramped, particularly for those used to more space or traveling with larger groups. The views from higher floors received particular acclaim, contributing to the overall pleasant ambiance.
Despite occasional quirks and fluctuations in room quality, many guests enjoyed comfortable and pleasant stays, often complimented by nice views and modern features. Upgrades to larger rooms or suites significantly enhanced the experience for many, offering more space and superior views. The clear consensus is that while the hotel shines in many aspects, there are areas that could benefit from updates and improved maintenance.
Beds
Cleanliness
However, the reviews also highlight several cleanliness issues that need addressing. There are reports of dirty bathrooms, dusty floors and inadequately cleaned windows. Some rooms and furnishings appear outdated and in need of renovation with some guests complaining about mold in bathrooms and visible dust on surfaces. Complaints about smelly bathrooms and insufficiently cleaned areas indicate room for improvement in housekeeping services.
Overall, while the hotel performs well in maintaining clean and modern spaces, inconsistent cleaning standards and occasional maintenance issues detract from the overall experience for some guests.
Staff
Wi-Fi
On a positive note, there were instances where guests found the WiFi acceptable or described it as working as expected. A few guests mentioned a stable and good WiFi experience, albeit these comments were less frequent compared to the criticisms.
Overall, it seems that while there are some satisfactory experiences, most guests encountered significant challenges with the WiFi at NH Napoli Panorama. For those prioritizing a robust internet connection, the extra cost for a better service may be worth considering.
Gym
Family
The strategic location of the hotel adds to its family-friendly appeal, providing convenient access for family outings and activities. Parents traveling with younger children have expressed appreciation for the hotel's flexibility, such as accommodating children in premium rooms and upgrading to superior rooms when necessary. Additionally, the availability of babysitting services offers an added sense of convenience and security for parents.
Many reviews highlight the warm and welcoming atmosphere with staff going out of their way to make families feel at home. Special accommodations, such as gluten-free food for children, also contribute to a stress-free stay for families with specific dietary needs.
Overall, NH Napoli Panorama's family rooms often feature stunning views of the sea and city, ensuring that both children and parents can enjoy their stay. The hotel’s combination of spacious, well-configured rooms and a family-friendly ambiance makes it an excellent choice for families visiting Naples.
Nightlife
4 Star
However, some aspects fall short of the expectations commonly associated with a four-star property. There's a clear need for renovation, especially as some furniture in the basic rooms appears outdated. Accessibility is also a concern; the hotel lacks facilities for non-ambulatory guests, which is deemed unacceptable for its rating.
While some guests found their stay satisfactory and felt it offered good value for money, others pointed out that it doesn't quite match up to the standards of the NH chain with breakfast and room sizes being particular areas of disappointment. Despite these mixed reviews, the NH Napoli Panorama still manages to hold its ground as a functional and generally well-received four-star hotel.
Business
Meeting rooms are specifically mentioned, highlighting their suitability for conferences and cocktail receptions. Guests appreciate the modern decor and find the hotel to be of good value for business travel. The panoramic views of the city and harbor are a unique perk, providing picturesque and great city viewpoints that have been enjoyed by many.
The hotel maintains high international standards, appropriate even for pilots and air hostesses on layovers. Though it is mainly a business hotel with limited amenities, its proximity to local attractions, such as a nearby McDonald's, adds convenience. The staff in the dining room have received mixed reviews, noted to be indifferent at times.
Overall, NH Napoli Panorama offers a reasonable option for business travel with its notable facilities and services tailored for business occasions.
Accessible
An alternative entrance through the garage is not straightforward, requiring assistance from hotel staff or passersby to unlock the door. Inside, the elevators pose additional challenges, as they are slow, frequently malfunction and often full due to the hotel's many floors, impacting accessibility further. Moreover, wheelchair users might find the lack of accessible showers and the overall setup not wheelchair-friendly. There is an availability of rooms designated for disabled guests, though it was noted that these are reserved only when necessary. Overall, while the surrounding area is accessible, the hotel's internal infrastructure may need consideration for those with disabilities.
Dog Friendly
No, NH Napoli Panorama doesn't have any pool.
No, a spa isn't available at NH Napoli Panorama.
Yes, NH Napoli Panorama welcomes dogs.
No, parking facilities aren't available at NH Napoli Panorama.
Yes, NH Napoli Panorama has a gym.
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