Superlodge

New Castle 39.69935300, -75.55057000 , 1213 West Ave (Show on Map)
5.2
Rated


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsSuperlodge's strategic positioning offers a convenient stay for travelers, with easy access to major freeways like I-64 and proximity to dining options such as McDonald’s. Despite the advantages of its location, the surrounding neighborhood poses safety concerns, affecting guests' overall sense of security.

While Superlodge could benefit from improved cleanliness and maintenance, its staff receives praise for creating a welcoming atmosphere. The hotel staff are often described as friendly and polite, contributing positively to guest experiences. Their effort to go the extra mile during special occasions, like Christmas, enhances the feeling of a hospitable environment.

The comfort of the beds at Superlodge is frequently highlighted in reviews, with well-cushioned mattresses and soft pillows contributing to a pleasant night’s sleep. Although some concerns exist regarding cleanliness and maintenance, including stained sheets and maintenance issues, the majority of guests appreciate the value and tranquility offered by the comfortable beds.

In summary, while Superlodge's location and neighborhood may present challenges, the accommodating staff and the comfort of the beds contribute positively to the overall experience, making it an affordable option for travelers.
Show more
Categories
Motel with Parking

Accessible Motel

Small Motel

Room Types
Deluxe Double Room (2 Adults + 1 Child) The spacious double room provides air conditioning, as well as a private bathroom featuring a bath or a shower. This double room features a flat-screen TV. The unit offers 2 beds.

Deluxe Single Room The single room offers air conditioning, as well as a private bathroom featuring a bath or a shower.

Deluxe Queen Room The spacious double room features air conditioning, as well as a private bathroom boasting a bath or a shower. This double room provides a flat-screen TV. The unit has 2 beds.

Guest Reviews
5.2
Rated
Location
Nestled conveniently off the highway, Superlodge offers easy access to major routes, including the intersection of the I-64 freeway across the Delaware River and proximity to I-95. The strategic location provides a seamless connection for travelers heading to work or passing through the area. Next door to the hotel, guests can find a McDonald's, offering a quick and accessible dining option. However, the surrounding area has drawn concerns due to its rough neighborhood atmosphere, marked by occurrences of drug use and a generally unsafe environment. Police patrols are a common sight, reflecting the area's reputation as a sketchy and sometimes disturbing location. While the hotel itself boasts a practical layout, the nearby surroundings pose a significant challenge for many visitors, impacting overall perceptions of safety and comfort.

Beds
At Superlodge, guests frequently commend the comfort of the beds, highlighting well-cushioned mattresses and soft pillows that enhance their stay. Many find the beds to be a good value for the price, underscoring a pleasant balance of affordability and quality. While the majority of reviews focus on positive experiences, some mention concerns such as stained bed sheets and a lack of extra pillows, which may affect overall satisfaction. Despite these occasional drawbacks, the quietness of the rooms and the reliability of the hot water contribute to a generally agreeable stay, with the comfort of the beds standing out as a notable feature.

Cleanliness
Superlodge has left guests with much to be desired in terms of cleanliness and maintenance. Reviewers have noted that rooms often feel unclean, with dirt swept under the bed and visible stains on bathroom fixtures suggesting a longstanding neglect. Unpleasant odors, such as cigarette smoke, seem to permeate the environment, while mold is a recurring issue in the bathrooms. Bed sheets and towels are frequently described as worn out and unattractive, contributing to an overall sense of discomfort during the stay.

Guests have reported infestations of bed bugs, which notably impacted their ability to relax and enjoy their visit. Furthermore, maintenance issues like cracked windows and dirty walls add to the dissatisfaction, with staff appearing to be less than helpful in rectifying such situations promptly. The presence of bugs and other unsanitary conditions including dirty stains on beds further emphasize the need for improved housekeeping practices. Overall, the current state of cleanliness and maintenance at Superlodge poses significant challenges for those seeking a comfortable and hygienic stay.

Staff
Superlodge's staff leaves a notable impression with their friendliness and politeness, making guests feel at home. Many describe the employees as attentive, often going the extra mile to fulfill requests related to room cleanliness. The hotel stands in a convenient location, with easy access to nearby dining options and transportation, adding to the convenience of the stay. During special occasions like Christmas, the staff cultivates a warm, family-like atmosphere by distributing food, toys, and baskets, showcasing their generous spirit. There are mentions of dedicated and amiable clerks who enhance the overall service experience. However, some reviews do highlight instances of rudeness and service lapses, indicating a varied reception among guests. Despite these mixed experiences, the positive accounts of the hotel's welcoming environment shine through.


No, Superlodge doesn't have any pool.

No, a spa isn't available at Superlodge.

No, Superlodge doesn't allow dogs.

Yes, parking facilities are available at Superlodge.

No, Superlodge doesn't have a gym.

Location Show Map
More Options
  • Hotel in New Castle

  • 6.3 Rated

  • From $95

  • Hotel in New Castle

  • 8.4 Very Good

  • From $132

  • Hotel in New Castle

  • 4.7 Rated

  • From $78

  • Hotel in New Castle

  • 5.9 Rated

  • From $75



6,973,811

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ