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Summary of reviewsThe Distinction New Plymouth Hotel is highly praised by guests for its strategic central location, making it an ideal base for exploring New Plymouth. This prime position places the hotel in close proximity to essential attractions such as the coastal walkway, waterfront, city center, and Pukekura Park, offering guests the convenience of urban exploration alongside tranquil nature escapes. Access to cafes, restaurants, and shopping is easy and enhances the overall travel experience, with complimentary parking providing additional convenience.
The hotel's spacious and well-equipped rooms are frequently highlighted, with guests appreciating the cleanliness, modern amenities, and generous room sizes, particularly favorable for families and business travelers. The beds receive commendations for their comfort, contributing to restful stays. While the breakfast options garner mixed reviews, guests often find delightful alternatives nearby, and the dinner offerings, when available, include high-quality meals, with the nearby dining scene providing ample variety.
Cleanliness remains a standout feature, with the hotel maintaining immaculate standards throughout its rooms and common areas. Visitors also repeatedly express appreciation for the friendly and professional staff, noted for their warm hospitality and informative nature, which greatly enhances the guest experience.
The availability of free Wi-Fi is appreciated, although some note inconsistencies in connectivity. Nonetheless, this does not overshadow the hotel's strengths in cleanliness and service. The free and ample parking facilities are considered a significant advantage, complementing its central location.
Overall, the Distinction New Plymouth Hotel is recognized for its exceptional value, combining comfort, convenience, and quality service in a four-star establishment. Many express a willingness to return, recommending it as a top choice for travelers visiting New Plymouth, ensuring an enjoyable and stress-free stay. Show more
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Hotel with Parking
The Distinction New Plymouth Hotel provides complimentary parking. However, car park spaces are limited and subject to availability.
Accessible Hotel
This hotel is wheelchair accessible and has facilities for disabled guests. Accessible rooms are available on request, and the hotel has a lift. It also offers amenities such as a fitness center.
4-Star Hotel
Located in the heart of New Plymouth's CBD, this hotel boasts comfortable guest rooms and spacious suites. All rooms feature air-conditioning, ensuite bathrooms (many with spa baths), TVs with Freeview channels, refrigerator, tea & coffee making facilities and FREE unlimited WiFi. Guests can enjoy complimentary access to the hotel gym and complimentary parking during their stay.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
Room Types
Queen StudioThese Standard Double Rooms feature a queen sized bed, free Wi-Fi and TV
Two-Bedroom StudioThis suite includes a kettle and refrigerator.
One-Bedroom SuiteExuding a lively and inviting ambience that mirrors the city’s buzz, the design of the 59 sqm Executive Suite is tastefully minimalist. This room features a king bed, separate lounge, and private bathroom with a spa bath for ultimate indulgence.
Twin StudioStandard room with, heating/air conditioning and 1 double bed and 1 single bed.
King StudioThis room features a TV and tea and coffee making facilities.
Economy Double RoomThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled in the vibrant heart of New Plymouth, the Distinction New Plymouth Hotel boasts an enviable central location that makes it an ideal base for exploring the city. Guests consistently praise the hotel's prime position, with all essential attractions including the coastal walkway, waterfront, and the bustling town center mere minutes away on foot. The location's convenience allows easy access to a myriad of cafes, restaurants, and shopping options, enhancing the overall travel experience without the need for a car or taxi. Close proximity to Pukekura Park and a short stroll to the beach ensures guests can effortlessly blend exploring urban delights with tranquil nature escapes. With free parking available, the hotel provides a practical yet comfortable retreat, seamlessly combining accessibility with the warmth of friendly and helpful staff. Whether visiting for leisure or work, its central positioning allows guests to enjoy the best of what New Plymouth has to offer, ensuring an enjoyable and stress-free stay.
Breakfast
The breakfast experience at Distinction New Plymouth Hotel receives mixed feedback from guests. While some were disappointed with the closure of the restaurant and lack of in-room facilities for breakfast, others found delightful alternatives both within the hotel and nearby. The hotel's breakfast, when available, is noted for its quality and has been described as great and really worthwhile. Those seeking variety can easily explore the neighborhood, which offers several remarkable options such as Social Kitchen, Monica’s Eatery, and Ozone for coffee. Additionally, the charming atrium within the old White Hart building provides further dining choices. Despite some guests wishing breakfast were included in the stay, the proximity of fantastic cafes ensures options abound for a satisfying morning meal.
Dinner
The Distinction New Plymouth Hotel, while not always offering a restaurant or bar on-site, benefits from its exceptional location, making dining out an easy and enjoyable experience for guests. Visitors appreciate the vicinity of the hotel to numerous excellent dining options within walking distance, which adds a pleasant convenience to their stay. One of the highlights includes enjoying a delightful dinner at Monivich, renowned for its seafood. Another popular choice among guests is the hotel's own restaurant, which, when available, serves an impressive variety of dishes and provides a relaxed dining atmosphere. Particularly praised for its fantastic steak, the restaurant within the hotel complex offers quality meals that have garnered positive remarks from the diners. Overall, the strategic location of the hotel allows guests to enjoy a variety of culinary experiences, whether opting for the delectable offerings within the hotel or exploring the vibrant dining scene nearby.
Rooms
The Distinction New Plymouth Hotel stands out for its spacious and comfortable rooms, consistently praised for being clean and well-appointed. Many guests appreciated the large room sizes, which often exceeded their expectations and offered plenty of space for families and business travelers alike. The hotel’s commitment to cleanliness is evident, with rooms described as tidy and immaculate, which adds to the overall comfort of the stay.
Amenities are another highlight, with guests frequently mentioning the presence of spa baths and modern facilities, contributing to a sense of luxury. Rooms are designed to provide convenience and comfort, boasting comfortable beds and good climate control, making them suitable for both brief overnight stays and longer visits.
The location of the hotel is considered advantageous, providing easy access to surrounding attractions, which supplements the generous room sizes and effective room layout, offering scenic views from select suites. Overall, the Distinction New Plymouth Hotel provides a delightful blend of spacious accommodation, modern amenities, and attentive service, setting it apart as an excellent choice for travelers seeking comfort and convenience.
Beds
Travelers consistently highlight the comfort of the beds at Distinction New Plymouth Hotel. Numerous guests find the beds to be very comfortable, appreciating the balance between firmness and softness. The pillows also receive positive remarks for adding to the overall comfort. Reviews often mention the modern and clean state of the bedrooms, further enhancing the sleeping experience. While most guests praise the beds highly, there are occasional notes about softness levels, which some find slightly too soft, suggesting preferences may vary. Nonetheless, the general consensus is that guests can expect a restful night's sleep amid super comfortable beds, making it a noteworthy aspect of their stay.
Cleanliness
The Distinction New Plymouth Hotel consistently impresses guests with its exceptional standards of cleanliness. Numerous reviews highlight the spotless, immaculate state of the rooms, often described as tidy and well-maintained. Visitors find the rooms not just hygienic but also comfortable, thanks to clean, fresh linens and cozy beds, ensuring restful nights. There is a consistent mention of a pleasant, clean atmosphere that permeates the hallways and common areas of the hotel, contributing to an overall enjoyable stay.
Beyond the cleanliness, guests appreciate the central location, allowing easy access to various attractions, which complements the hotel's clean and tidy environment. Furthermore, the establishment's dedication to cleanliness is matched by its friendly staff and excellent service, leaving guests with the impression that the hotel is committed to providing top-tier accommodation. The overall experience is one of comfort and satisfaction, where cleanliness is evidently a top priority.
Staff
The Distinction New Plymouth Hotel boasts an exceptional team of staff that consistently impresses guests with their warm hospitality and professionalism. From the moment of arrival, receptionists greet visitors in a friendly, informative manner, ensuring a seamless check-in process. Whether at the reception desk or throughout the hotel, staff are praised for their accommodating nature, going above and beyond to make guests feel at home. Their readiness to address any issues promptly and their thorough understanding of local attractions further enhance the guest experience.
Guests frequently commend the hotel's friendly and helpful service, highlighting specific instances where staff shared valuable insights about the area or provided recommendations that enriched their stay. The level of professionalism demonstrated by the staff complements their courteous approach, creating a pleasant atmosphere throughout the hotel.
Visitors describe encounters with staff members as friendly and attentive, recalling them as lovely, kind, and respectful. The consistent feedback about the outstanding service across various departments, including both reception and restaurant, underscores the dedication of the hotel's team. In essence, the staff at Distinction New Plymouth Hotel makes a significant impact on guests, contributing to a memorable and enjoyable visit with their superb attention to service and detail.
Wi-Fi
Visitors to the Distinction New Plymouth Hotel offer varied accounts regarding the quality of the Wi-Fi service. On the plus side, many guests appreciate the availability of complimentary Wi-Fi, noting that the connection can be strong and effective for their needs, particularly when combined with other amenities like Sky TV. This enhances their overall experience by making it convenient to stay connected during their stay.
However, there are reports of inconsistent Wi-Fi performance, with some guests experiencing issues such as the connection cutting in and out or finding it patchy at times. The signal can occasionally be weaker inside the rooms, leading to frustrations for those who rely heavily on internet access.
Despite these mixed reviews on Wi-Fi stability, the hotel maintains its appeal with its cleanliness and the quality of other amenities such as showers, contributing positively to the guest experience.
Parking
The Distinction New Plymouth Hotel generally receives positive feedback regarding its parking facilities, making it a convenient choice for travelers with vehicles. Guests frequently mention the ample and easy parking options, with many appreciating the free off-street parking that is readily available. The on-site parking is highlighted as a big bonus, particularly given the hotel's central location, which places everything within walking distance. Visitors find the car parking to be both convenient and adequate, with some noting that there is a lot of significant parking available, both on and off the street. The friendly and helpful staff further enhances the parking experience by assisting guests when needed. Overall, the parking facilities at the Distinction New Plymouth Hotel are considered a strong asset, providing a hassle-free solution for guests who wish to explore the area by foot or car.
Family
The Distinction New Plymouth Hotel offers a variety of features that cater well to families, making it an ideal spot for those traveling with children. The spacious family suites stand out, providing a comfortable and well-organized layout that allows adults and kids to have their own spaces while also enjoying a shared area when desired. The availability of amenities such as a TV in the lounge area and the much-loved spa bath add to the comfort and enjoyment of the stay. Requests for additional necessities, like a porta cot, are met with readiness and attention, enhancing the convenience for families. While some might find the small, non-opening window in the family apartment a slight drawback, it appears to be outweighed by the accommodation's overall appeal. The environment is described as a home away from home, highlighting the welcoming and family-friendly atmosphere of the hotel.
4 Star
The Distinction New Plymouth Hotel garners a lot of praise for its exceptional value and prime location. Guests frequently highlight the comfortable and clean accommodations, considering them a great fit for anyone seeking quality in a four-star establishment. The rooms are described as spacious and well-equipped, contributing to a pleasant and comfortable stay. The hotel's climate control system is noted for its efficiency, ensuring a relaxing atmosphere throughout. Furthermore, the facilities are consistently lauded as outstanding, with guests commending the high standards maintained across the board. The professional and friendly reception staff leave a positive impression, enhancing the overall guest experience. Many reviewers express their willingness to stay again and recommend the hotel as a top choice in New Plymouth, underscoring its appeal among travelers seeking dependable service and comfort.
No, Distinction New Plymouth Hotel doesn't have any pool.
No, a spa isn't available at Distinction New Plymouth Hotel.
No, Distinction New Plymouth Hotel doesn't allow dogs.
Yes, parking facilities are available at Distinction New Plymouth Hotel.