Quest New Plymouth CBD Apartment Hotel

New Plymouth -39.05715900, 174.07404000 , 21 Currie Street (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsQuest New Plymouth CBD Apartment Hotel stands out as a highly recommended choice for visitors to New Plymouth, largely due to its central and convenient location. Nestled in the heart of the city, the property offers easy pedestrian access to key local attractions such as the Coastal Walkway, Pukekura Park and Centre City Shopping Mall. Guests appreciate the close proximity to a variety of restaurants, cafes and shops, while still enjoying a quiet and peaceful ambiance. On-site parking availability further enhances the convenience and the proximity to the beach allows for simple enjoyment of coastal activities.

In terms of accommodations, the apartments are praised for being spacious, clean and comfortable, catering well to both short and extended stays. The well-appointed kitchen facilities, effective air conditioning and additional conveniences like washing and drying facilities contribute to a home-away-from-home experience. Guests frequently mention the clean, modern and spacious nature of the rooms with many appreciating personal touches such as handwritten notes from the owner or manager.

The cleanliness of Quest New Plymouth CBD Apartment Hotel is generally positively reviewed. Many guests highlight the spotless and modern conditions of the apartments, despite occasional lapses in housekeeping standards. The staff are consistently praised for their friendliness, helpfulness and exceptional service, enhancing the overall guest experience.

The breakfast service receives mixed feedback with guests enjoying the convenience of in-room breakfast packs that include a variety of items like cereal, bread, yoghurt, fruit, juice and coffee. However, there are mentions of inconsistencies in service and a desire for more variety, particularly for those with specific dietary preferences.

The complimentary wifi is another well-received feature, noted for its reliability and speed, catering well to both casual browsing and more demanding tasks like virtual meetings. The on-site gym, accessible around the clock, is well-equipped and clean, providing a satisfying workout experience for fitness enthusiasts.

Parking at Quest New Plymouth is generally convenient, though some guests note that it is on a first-come, first-served basis and might require street parking if on-site spots are unavailable. The comfortable beds are often highlighted, though there are occasional reports of inconsistencies in comfort levels.

Overall, Quest New Plymouth CBD Apartment Hotel consistently provides a fantastic four-star hotel experience, combining excellent location, cleanliness, comfort and outstanding service, making it a commendable choice for travelers seeking high-standard lodging with excellent value for money.
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Aparthotel with Parking
Provides on-site parking for guests. Offers comfortable accommodations. Known for its convenient location.

Accessible Aparthotel
Quest Apartment Hotels generally offer accessible rooms and facilities. It is listed among the best accessible hotels in New Plymouth.

5-Star Aparthotel
This hotel offers modern and well-equipped serviced apartments. The inclusion of laundry facilities and a full kitchen provides added convenience for extended stays and travelers seeking a home-away-from-home experience.

Aparthotel near Ski Resorts

Aparthotel Taking Steps Towards Sustainability

Aparthotel for Honeymoon

Romantic Aparthotel

Aparthotel with Gym

Room Types
Studio Apartment This spacious studio apartment features open-plan sleeping and living areas, and a kitchenette. Please note that the bedding configuration options are as follows: - 1 king-sized bed or - 2 single-sized beds. You can request your preferred bedding configuration in the Special Requests Box at the time of booking.

One-Bedroom Apartment This spacious apartment offers a separate bedroom and living area, and a fully equipped kitchen. It has 1 king-sized bed.

Two-Bedroom, Two-Bathroom Apartment This apartment consists of a Studio Apartment and a One-Bedroom Apartment with an interconnecting door. Please note that the bedding configuration options are as follows: - 2 king-sized beds or - 1 king-sized bed and 2 single-sized beds. Please note a portacot is available upon request. You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the rate is based on 4 guests. Maximum occupancy is 5 guests (see Hotel Policies).

One-Bedroom Executive Suite with Spa This large suite includes a bedroom, large lounge area, and a spa bath. It has 1 king-sized bed.

Studio Offering free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 2 beds.

Guest Reviews
8.0
Very Good
Location
Quest New Plymouth CBD Apartment Hotel is highly praised for its central location, making it a prime choice for visitors looking for convenience and accessibility. Nestled in the heart of New Plymouth, the hotel provides easy pedestrian access to a variety of local attractions such as the Coastal Walkway, Pukekura Park and the Centre City Shopping Mall. Guests appreciate being within walking distance to a plethora of restaurants, cafes and shops, enhancing the overall stay experience. Despite its central position, the hotel maintains a quiet ambiance, ensuring a peaceful environment for relaxation. On-site parking availability further adds to the convenience. The surrounding areas also feature easy access to the beach, making it simple to enjoy coastal activities. The location is consistently noted as excellent, ideal for exploring the city's amenities and attractions.

Breakfast
The breakfast experience at Quest New Plymouth CBD Apartment Hotel has received mixed feedback from guests. Among the positive remarks, many appreciated the convenience of enjoying breakfast within their units and noted that the breakfast packs were generous and satisfying. Items like cereal, bread for toasting, spreads, yoghurt, fruit, juice and coffee were well-received with some guests praising the inclusion of croissants and orange juice. The option to choose a continental breakfast, albeit at an additional cost, was generally considered fair for the price.

Nevertheless, some guests encountered issues, such as missed orders, delays in delivery and limited variety, especially for those seeking vegan options. There were instances where guests had to personally follow up with the reception for their meals, which detracted from the overall experience. Some found the breakfast offerings, particularly the continental packs, to be underwhelming and not matching the value for money.

Overall, while the breakfast service at Quest New Plymouth can be convenient and generous, it appears to lack consistency and could benefit from better organization and variety to meet diverse dietary preferences.

Rooms
Quest New Plymouth CBD Apartment Hotel showcase a wide array of positives that make it a commendable choice for travelers. The rooms are consistently described as clean and comfortable, offering a spacious and airy atmosphere. Many guests appreciated the well-appointed kitchen facilities, complete with useful appliances and basic cooking equipment, making it suitable for both short and extended stays.

The apartments feature large, clean rooms with effective air conditioning, ensuring a comfortable experience. The beds are noted to be very comfy and the inclusion of washing and drying facilities adds to the convenience. Many guests found the rooms functional and practical with some mentioning lovely personal touches like a handwritten note from the owner or manager.

The location of the apartments in the city center is another highlight, providing easy access to cafes, theaters and shops. Despite its central position, the property offers a quiet and peaceful environment. Guests enjoyed the spaciousness of the units, which are well-equipped and often described as a home away from home.

Overall, the modern, up-to-date facilities combined with the cleanliness and comfort of the rooms, make Quest New Plymouth CBD Apartment Hotel a compelling choice for travelers who value convenience, space and a high level of service.

Beds
Quest New Plymouth CBD Apartment Hotel offers a mixed experience when it comes to their beds, though many guests found them to be quite comfortable. The consensus leans towards positive remarks about the beds being very comfortable, often described as “comfy” and providing “the best sleep” some guests had experienced in a while. Some guests enjoyed the spacious king beds, while others appreciated the well-appointed and cozy rooms.

However, there were notable complaints that could affect travelers' experiences. Some guests found beds to be quite hard or uncomfortable with mentions of issues like twin beds being too small or an extra bed that was worn out and too hard. Additionally, there were instances of bed and pillows being very uncomfortable and a few reports of beds not being made properly during subsequent days of stay.

Overall, while many guests had a restful sleep on the comfortable beds at Quest New Plymouth CBD Apartment Hotel, potential visitors should be aware of occasional inconsistencies in bed comfort and room arrangements.

Cleanliness
Quest New Plymouth CBD Apartment Hotel has garnered generally positive feedback regarding its cleanliness and comfort. Numerous guests highlighted that the rooms were clean, tidy and comfortable, providing a satisfactory level of cleanliness. Reviews often described the apartments as spotless, modern and spacious, which added to a pleasant stay. There is also mention of the location being convenient and the presence of friendly, helpful staff, which enhance the overall experience.

However, some guests pointed out that there were occasional lapses in housekeeping standards. Issues such as dirty sinks, unclean showers, dusty rooms and infrequent replenishment of toiletries were reported. Specific criticisms included problems with mold in the grout, dirty air conditioning units and poor maintenance of kitchen areas. These inconsistent cleaning services suggest room for improvement.

Despite these criticisms, many guests found their accommodations clean, cozy and well-presented, making Quest New Plymouth a generally reliable option for visitors. The combination of clean facilities, comfortable spaces and good location often provided a positive experience for most travelers.

Staff
The staff at Quest New Plymouth CBD Apartment Hotel consistently receive praise for their friendliness, helpfulness and exceptional service. Guests frequently describe the staff as welcoming, pleasant and accommodating. Several reviews highlight the team's ability to promptly address issues and provide assistance, such as the night service's swift response to an emergency situation and their efficiency in dealing with lost items. The reception staff, in particular, are noted for their courteous and knowledgeable demeanor, making check-in and other interactions smooth and hassle-free. Housekeeping and administrative staff are also commended for their politeness and supportiveness. Overall, the staff at Quest New Plymouth are described as embodying excellent customer service, contributing significantly to a positive guest experience.

Wi-Fi
Guests at Quest New Plymouth CBD Apartment Hotel generally found the wifi to be a positive feature of their stay. The complimentary wireless internet access was commonly described as reliable and fast with strong and stable signal throughout the hotel. Many guests appreciated the high-speed internet, noting it worked well for activities such as zoom meetings. The media facilities on TV were also praised. While there were a few mentions of slow or weak wifi at times, especially at night, the majority of reviews highlighted the efficient and dependable internet service available at the property.

Gym
Quest New Plymouth CBD Apartment Hotel offers a gym that stands out for its convenience and quality. Guests can enjoy free, 24/7 access to a well-equipped and spacious gym. The gym boasts modern facilities and functional fitness equipment, ensuring a comprehensive workout experience. The machines are well-maintained and the space remains clean, providing an inviting environment for fitness enthusiasts. Plus, its strategic location makes it easy for adventure seekers to transition from a workout to excursions in the nearby mountains.

Parking
Quest New Plymouth CBD Apartment Hotel offers a variety of parking experiences for guests. Many reviews highlight the convenience of free parking and the ease of parking with mentions of safe and centrally located options. Some guests appreciated the large guest carparks and enclosed parking facilities, making it straightforward to load and unload their vehicles.

However, parking availability can be limited with some guests noting it’s on a first-come, first-served basis, which might require street parking if onsite spots are full. The lack of ample reserved parking and occasional poor instructions on navigating from the car park to the lobby were also pointed out. Despite these limitations, the parking facilities were generally found to be adequate with some reviews praising the ability to park onsite and the proximity to the main entrance.

The location of the hotel adds to the overall positive experience, given its central position near restaurants and the waterfront, balancing out the mixed feedback on parking conditions.

4 Star
The Quest New Plymouth CBD Apartment Hotel consistently delivers a fantastic four-star hotel experience, impressing guests with its indulgent and luxurious accommodations. Clean and comfortable facilities are well-organized and offer great value for money, making it an excellent choice for those seeking cost-effective yet high-standard lodging. Even during busy periods such as New Year's Eve, the environment remains quiet, ensuring a restful stay. The hotel is noted for its consistent quality and excellent amenities, standing out as a highly recommended option for those in search of a four-star experience. Overall, the Quest New Plymouth proves to be a reliable and commendable choice with great all-around value.


No, Quest New Plymouth CBD Apartment Hotel doesn't have any pool.

No, a spa isn't available at Quest New Plymouth CBD Apartment Hotel.

No, Quest New Plymouth CBD Apartment Hotel doesn't allow dogs.

Yes, parking facilities are available at Quest New Plymouth CBD Apartment Hotel.

Yes, Quest New Plymouth CBD Apartment Hotel has a gym.

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