Best Western New Smyrna Beach Hotel & Suites
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsBest Western New Smyrna Beach Hotel & Suites enjoys an outstanding beachfront location, offering guests breathtaking ocean views directly from their rooms and balconies. Guests value the convenience of being a short walk from various restaurants, shopping areas and local attractions, making it easy to explore the town. The proximity to amenities like grocery stores and eateries enhances the overall guest experience. The location is frequently described as excellent, beautiful and perfect for beach lovers.
Guests generally appreciate the hotel's spacious, clean and comfortable rooms, highlighting the large two-bedroom suites and the convenience of kitchenettes. Newly renovated rooms have been particularly praised for their modern aesthetics. The views from the rooms and balconies are an essential feature, contributing significantly to the memorable stays. However, there are some concerns about outdated furnishings, musty smells and inconsistent cleanliness which need attention to elevate the guest experience.
The breakfast service, while praised for its quality and variety—featuring items like Eggs Benedict, scrambled eggs and pastries—poses some frustrations for guests due to the lack of clarity about whether it's included in the stay. Many guests appreciated the experience of dining with a splendid view of the beach, despite some finding the breakfast vouchers only partially covering the cost.
The on-site restaurant offers excellent food quality at reasonable prices and is enjoyed for its bright dining area and lovely ocean views. However, its limited hours, closing at 1:00 pm, restrict the availability of dinner service, leaving guests to seek other dining options nearby.
The pool area is appreciated for its cleanliness and pleasant temperature, though guests often find the pool too small and inadequately maintained. There are concerns about limited deck space, cold water and a lack of amenities such as pool towels and umbrellas, which detract from the overall experience. Nevertheless, the complimentary access is a valued amenity.
General cleanliness across the hotel receives mixed reactions. While some rooms and the pool area are maintained well, issues such as outdated and stained furniture, unpleasant smells and insufficiently cleaned spaces are repeatedly mentioned. Consistency in maintaining hygiene standards is needed to meet guest expectations.
The hotel staff is often praised for being friendly, helpful and professional with noteworthy mentions of specific individuals who provided exceptional service. However, there are some criticisms, particularly about the front desk's responsiveness and demeanor. Ensuring consistent friendly service across all departments could notably enhance the guest experience.
The hotel's proximity to the beach is a significant advantage with guests enjoying the easy access and stunning oceanfront views. Despite occasional access challenges due to temporary closures, alternative pathways make it fairly convenient. Cleanliness of the beach and additional amenities, like foot showers, are highly appreciated.
Parking is generally described as easy and accessible with guests praising the availability of free and secure parking spaces, including a convenient garage. However, high charges for onsite parking and occasional issues during peak hours slightly detract from the otherwise positive assessment.
The hotel is particularly family-friendly with spacious suite layouts that accommodate larger groups and provide privacy. The child-friendly pool and overall welcoming atmosphere make it an excellent choice for family vacations. Minor improvements could enhance comfort, but the hotel's thoughtful design and amenities cater well to families, including those traveling with pets.
Overall, Best Western New Smyrna Beach Hotel & Suites offers a largely positive experience with its prime beachfront location, large and comfortable rooms and friendly staff standing out. Addressing issues related to cleanliness, updating furnishings and improving service consistency would help in elevating guest satisfaction further.
Categories
Guests generally appreciate the hotel's spacious, clean and comfortable rooms, highlighting the large two-bedroom suites and the convenience of kitchenettes. Newly renovated rooms have been particularly praised for their modern aesthetics. The views from the rooms and balconies are an essential feature, contributing significantly to the memorable stays. However, there are some concerns about outdated furnishings, musty smells and inconsistent cleanliness which need attention to elevate the guest experience.
The breakfast service, while praised for its quality and variety—featuring items like Eggs Benedict, scrambled eggs and pastries—poses some frustrations for guests due to the lack of clarity about whether it's included in the stay. Many guests appreciated the experience of dining with a splendid view of the beach, despite some finding the breakfast vouchers only partially covering the cost.
The on-site restaurant offers excellent food quality at reasonable prices and is enjoyed for its bright dining area and lovely ocean views. However, its limited hours, closing at 1:00 pm, restrict the availability of dinner service, leaving guests to seek other dining options nearby.
The pool area is appreciated for its cleanliness and pleasant temperature, though guests often find the pool too small and inadequately maintained. There are concerns about limited deck space, cold water and a lack of amenities such as pool towels and umbrellas, which detract from the overall experience. Nevertheless, the complimentary access is a valued amenity.
General cleanliness across the hotel receives mixed reactions. While some rooms and the pool area are maintained well, issues such as outdated and stained furniture, unpleasant smells and insufficiently cleaned spaces are repeatedly mentioned. Consistency in maintaining hygiene standards is needed to meet guest expectations.
The hotel staff is often praised for being friendly, helpful and professional with noteworthy mentions of specific individuals who provided exceptional service. However, there are some criticisms, particularly about the front desk's responsiveness and demeanor. Ensuring consistent friendly service across all departments could notably enhance the guest experience.
The hotel's proximity to the beach is a significant advantage with guests enjoying the easy access and stunning oceanfront views. Despite occasional access challenges due to temporary closures, alternative pathways make it fairly convenient. Cleanliness of the beach and additional amenities, like foot showers, are highly appreciated.
Parking is generally described as easy and accessible with guests praising the availability of free and secure parking spaces, including a convenient garage. However, high charges for onsite parking and occasional issues during peak hours slightly detract from the otherwise positive assessment.
The hotel is particularly family-friendly with spacious suite layouts that accommodate larger groups and provide privacy. The child-friendly pool and overall welcoming atmosphere make it an excellent choice for family vacations. Minor improvements could enhance comfort, but the hotel's thoughtful design and amenities cater well to families, including those traveling with pets.
Overall, Best Western New Smyrna Beach Hotel & Suites offers a largely positive experience with its prime beachfront location, large and comfortable rooms and friendly staff standing out. Addressing issues related to cleanliness, updating furnishings and improving service consistency would help in elevating guest satisfaction further.
Hotel near The Beach
This hotel is directly on the beach, offering spacious rooms with balcony views. It also features an on-site restaurant and a beachfront pool.
Family Friendly Hotel
This hotel offers family-friendly accommodations and a range of amenities. Its location in New Smyrna Beach makes it a convenient base for exploring local attractions.
Dog Friendly Hotel
This oceanfront hotel welcomes pets and allows two pets per room. The beachfront location offers scenic walks, and nearby Smyrna Dunes Park provides trails and boardwalks where leashed dogs are welcome. A pet fee of $30 per day applies.
Hotel with Swimming Pool
This hotel provides both a pool and suites, offering a comfortable and convenient experience. Located on South Atlantic Avenue, it is close to the beach and other local attractions.
Outdoor Pool
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi in all guest rooms and public areas. It's located on the beach, providing convenient access and ocean views.
Business Hotel
The hotel features a business center and meeting facilities. It also offers free in-room WiFi, multilingual staff, and business services. The Seascape Dining Room can transform into a meeting space.
Hotel with Parking
Self parking is available on-site at this hotel. Parking is subject to a nightly fee, and guests may need to contact the property in advance to reserve a spot.
Accessible Hotel
This hotel provides accessible features including an elevator and accessible parking. It offers accessible rooms equipped with a king-size bed and a roll-in shower.
Hotel with Gym
This hotel offers a gym and is situated steps away from the beach. Guests can easily combine their workouts with beachside activities.
3-Star Hotel
This hotel is a good option for business travelers, as it has a large conference room equipped with modern technology for both physical and virtual meetings. It also offers an outdoor pool and fitness center.
Hotel with Outdoor Pool
Situated along the shores, this hotel features an outdoor beachfront pool. Guests can take a refreshing dip while enjoying gorgeous ocean views right from the pool area.
Beachfront Hotel
Hotel for Honeymoon
Guest Reviews
Best Western New Smyrna Beach Hotel & Suites boasts an enviable location right on the beach, providing guests with stunning ocean views from their rooms and balconies. Many reviewers highlight the convenience of being a short walk away from a variety of restaurants, shopping options and local attractions, making it easy to explore the central areas of town. The proximity to the main drag and a range of amenities such as grocery stores and eateries enhances the overall guest experience.
Guests consistently describe the location as excellent, perfect and beautiful, appreciating easy access to the beach and the relaxed ambiance of the hotel. The beachfront property offers direct access to the sand and surf, making it a desirable spot for beach lovers. The views from the balconies and rooms are frequently praised, contributing to memorable stays.
Besides its prime location, the hotel is noted for its cleanliness, spacious rooms and friendly staff. The convenient parking and ease of access to various points of interest further add to the appeal. Whether it's for a short stay or an extended visit, the hotel's position on New Smyrna Beach, along with its comfortable accommodations and inviting views, ensures a pleasant experience for all guests.
The breakfast experience at the Best Western New Smyrna Beach Hotel & Suites received mixed reactions from guests. Many praised the quality of the breakfast, describing it as good, excellent and tasty. Favorites included scrambled eggs, sausage, cereal, pancakes, pastries, bagels, toast and juices with specific praise for the Eggs Benedict and the convenient onsite restaurant, which was described as fabulous. The breakfast staff, notably Amber, received high marks for their exceptional service.
However, numerous guests were disappointed to discover that breakfast was not included in their stay despite being advertised as such. Instead, guests were given vouchers covering only a portion of the breakfast cost, leading some to consider it expensive. The lack of clarity about breakfast inclusion and location also caused frustration. Despite these issues, the general consensus highlighted the convenience and quality of the breakfast offered with the added ambiance of enjoying meals by the window overlooking the beach adding to the experience.
The restaurant at Best Western New Smyrna Beach Hotel & Suites received various reviews from guests regarding their dining experiences. Many praised the restaurant's excellent food quality and reasonable prices, expressing a wish for the restaurant to be open for dinner each night. Guests also appreciated the wonderful ocean views from the bright dining area. Conversely, some guests found the restaurant's hours to be limited, closing at 1:00 pm, which led to a lack of dinner service. Additionally, there were concerns about the air conditioning in the restaurant and the unavailability of beach chairs as pictured on the website. Despite these limitations, the on-site restaurant seemed to be valued for its convenience, especially given its proximity to other dining options and stores within walking distance, including a notable Mexican restaurant and a seafood spot right across the street. The staff received mixed reviews; while some guests mentioned excellent service, others encountered rudeness. Overall, the on-site dining provided a mixed but generally positive experience for hotel guests.
The rooms at Best Western New Smyrna Beach Hotel & Suites received mixed feedback from guests. Many reviewers mentioned that the rooms are spacious, often highlighting the two-bedroom suites and their large size. The views from the rooms are frequently praised with numerous guests enjoying fantastic ocean views from their balconies.
Positives include clean and comfortable rooms, spacious layouts and the convenience of kitchenettes and large refrigerators. Several reviews noted newly renovated rooms, which were appreciated for their modern feel.
However, guests also pointed out several drawbacks. The rooms are described as outdated with old furnishings and decor needing a serious upgrade. Cleanliness issues were a recurring theme with some guests mentioning rooms that were not as clean as they would have liked. Musty smells, mildew and humidity problems were also mentioned frequently.
Despite these issues, the overall room design, including the separation of sleeping and living quarters, was positively received. The hotel staff received praise for their service, adding to the overall positive experiences for some guests. Yet, there were consistent complaints about the need for better maintenance and daily cleaning services.
In summary, while the spaciousness and views from the rooms at Best Western New Smyrna Beach Hotel & Suites are significant advantages, the need for updates and improved cleanliness were common concerns among guests.
The reviews for the beds at Best Western New Smyrna Beach Hotel & Suites present a mixed picture. Many guests found the beds to be comfortable with some describing the beds as very comfy and even extremely comfortable. The beds have also been praised as big and comfy, offering a pleasant sleeping experience for some visitors. Particularly highlighted were the comfy beds and comfortable rooms which contributed to enjoyable stays.
However, numerous reviews indicated that a significant number of guests found the beds uncomfortable with reports of beds being hard, tiny and musty. Some guests mentioned that the beds were too small, not very comfortable or even horrible. Issues with bed cleanliness, including lumpy mattresses and dirty pull-out beds, were noted as well.
Overall, while there is clear satisfaction from some guests about the bed comfort at this hotel, others have experienced notable discomfort and cleanliness concerns that detracted from their stay.
The Best Western New Smyrna Beach Hotel & Suites garnered mixed reactions from guests regarding cleanliness. Many highlighted the exceptional performance of the housekeeping staff with some rooms described as very clean, comfortable and meeting expectations. The pool area also maintained a high cleanliness standard, providing a pleasant environment for relaxation. Observations about the beach were positive with mentions of it being clean and adding to the overall experience.
However, the hotel faced several criticisms related to cleanliness. Frequent complaints included outdated and stained furniture, musty smells and very dirty or uncleaned rooms. Guests reported issues with mold, dirty carpets, stained sofas and an overall lack of thorough cleaning in both rooms and bathrooms. Some visitors discovered remnants from previous guests, such as old shoes and dirty dishes, which significantly detracted from their stay. Additionally, issues with insects and bird droppings were mentioned, particularly around the patio areas. The bathrooms often needed more attention with dirty shower curtains, low water pressure and unclean toilets being common points of dissatisfaction.
While some guests found the cleanliness acceptable or average for this type of hotel, others felt that the cleanliness standards did not meet typical hotel expectations. Comments on outdated interiors and damp furniture highlighted a need for renovation and more frequent deep cleaning. Overall, guest opinions on cleanliness varied widely, reflecting a need for consistency in maintaining hygiene standards.
The Best Western New Smyrna Beach Hotel & Suites receives mixed reviews regarding its staff. Many guests highlight the friendly, helpful and professional nature of the staff, frequently describing them as amazing, accommodating and exceptionally hospitable. Specific individuals, such as Jacob and Bob, received praise for their courteous and knowledgeable service. Housekeeping staff were often noted for their friendliness and helpfulness with some standout mentions, like Skyler.
However, several reviews pointed to issues, particularly with the front desk. Some guests found the front desk personnel to be less friendly, slow to respond or even rude at times. Management and maintenance also received mixed feedback on their responsiveness and effectiveness. Instances of untrained and unfriendly staff were mentioned, as were concerns about security and housekeeping consistency.
Despite these criticisms, the overall sentiment leans towards a positive appreciation for the warmth and assistance provided by the majority of the staff, making interactions enjoyable and welcoming for many guests.
While the 'Best Western New Smyrna Beach Hotel & Suites' garners positive feedback for many aspects, the wifi experience at the hotel seems to be lacking. Guests have reported difficulty in connecting to the wifi with frequent mentions of slow speeds and weak connections. There's a recurring sentiment that the wifi needs significant improvement, as some have found it spotty or entirely unworkable. This is further compounded by occasional issues with cellular service, making reliable internet access a challenge for some visitors.
The pool area of Best Western New Smyrna Beach Hotel & Suites receives mixed feedback from guests. Many appreciate the lovely temperature of the pool when it's not too cold and some enjoy the beautiful ocean view it offers. The pool area is consistently reported as being very clean, providing a good sitting area and includes a couple of chairs. However, there are numerous concerns about the small size of the pool and limited deck space with some guests finding it too tiny and shallow.
Several reviews note dissatisfaction with the pool's maintenance, highlighting issues with it being cloudy and not cleaned regularly. Additionally, the lack of heating means the pool can often be freezing, making it uncomfortable for many swimmers. Guests also mention the absence of pool towels, umbrellas and not enough sunbeds, causing inconvenience during busy times. The pool's separation from the main building and lack of nearby restrooms also detract from its accessibility and convenience. Despite these issues, the complimentary access to the pool is a positive aspect for guests.
Located directly on the beach, Best Western New Smyrna Beach Hotel & Suites offers an exceptional oceanfront experience with stunning views of the beautiful beach. Guests rave about the hotel's proximity to the shoreline with many highlighting the short and easy access to the beach, just a few steps away. The location provides spectacular oceanfront views, particularly from ocean-view balconies and the on-site restaurant, enhancing the overall stay experience.
Despite occasional challenges such as temporary closures due to hurricane damage, visitors often find alternative access points nearby, such as walking approximately 200 meters to reach the beach. The beachfront itself is described as clean, beautiful and fun with some areas featuring the unique charm of allowing cars to drive on the sand. Additionally, foot showers are available for rinsing off after a day in the sand.
The combination of a beautiful beachfront, convenient access and remarkable ocean views from various points in the hotel makes this location a favored choice for those looking to enjoy the splendor of New Smyrna Beach.
Many visitors to the Best Western New Smyrna Beach Hotel & Suites highlighted that the parking was generally easy and accessible. Guests appreciated the availability of free parking and praised the safe and ample parking spaces, which included both covered and on-site options. The convenience of a parking garage was also noted positively. However, there were some concerns about the additional charges for parking, which some reviewers found to be high or costly with a specific mention of a $20 fee for on-site parking. During peak hours, parking availability could become limited, especially for those with multiple vehicles. Some inconveniences included issues with water pouring from broken pipes in the parking garage, making the experience less pleasant for some guests. Despite these minor drawbacks, the overall sentiment towards parking was favorable, highlighting it as generally secure and convenient.
The Best Western New Smyrna Beach Hotel & Suites is acclaimed for its family-friendly atmosphere and thoughtfully designed rooms. Guests frequently mention that the accommodations are ideal for families with ample space and privacy provided in the suites, which are particularly suited for family vacations. The child-friendly pool and overall environment make it a pleasant place for children. Numerous reviews highlight the joy kids found in the comfortable beds and the overall positive experience for families during their stay.
Families appreciate the staff's willingness to accommodate larger groups, contributing to an enjoyable visit. Restaurants and various places to explore nearby add to the convenience and appeal of staying at this hotel. Although there are some minor inconveniences, such as insufficient towels and pillows and the challenge of finding parking for larger vehicles, the overall sentiment remains positive. The pet-friendly policy is also highlighted as a significant perk, enhancing the hotel's appeal for those traveling with pets. Despite a few drawbacks, such as uncomfortable couches for kids and a single bathroom in family suites, the hotel's amenities and thoughtful design create a satisfying experience for family vacations.
Located in the charming area of New Smyrna Beach, the Best Western New Smyrna Beach Hotel & Suites is a popular choice for visitors seeking a convenient and comfortable seaside escape. Many guests appreciate its animal-friendly policies, making it a great option for those traveling with pets. The hotel is described as having clean rooms, though some reviews suggested the accommodations could benefit from more frequent maintenance and updates, particularly in the bathrooms.
Despite being a three-star establishment, there are mixed feelings about its value for money. Some visitors found it to be the best value in New Smyrna Beach with a satisfactory overall experience. However, others felt the high prices did not match the offered amenities and room quality, deeming it somewhat overpriced.
In summary, while the Best Western New Smyrna Beach Hotel & Suites is favored by guests for its cleanliness, pet-friendliness and solid value for the area, it also faces criticisms regarding its cost and the need for updating facilities.
Best Western New Smyrna Beach Hotel & Suites is generally seen as a good option for business travelers with its accessible hotel facilities and convenient location near restaurants. Quick service at the front desk and reception is highlighted positively. However, the hotel seems to lack several business-specific amenities, such as a business center and sufficient power outlets. The WiFi connection has been described as intermittent and there is no 24-hour coffee available. Despite these limitations, the basic amenities are functional, making it a suitable choice for those on business trips looking for convenience and essential services.
The 'Best Western New Smyrna Beach Hotel & Suites' offers various accessible features for guests with disabilities, including an accessibility ramp and wheelchair-accessible areas. The hotel rooms and certain sitting areas are also designed to accommodate those in need of handicapped access. However, some aspects like the pool area and beach access present challenges due to ramps and steps, which can make entry slower or more difficult. An electrical outlet is conveniently located nearby in the accessible rooms, though these rooms might benefit from some updates. Overall, the hotel's accessibility features are useful, albeit with some limitations in specific areas.
The outdoor pool at Best Western New Smyrna Beach Hotel & Suites is generally well-received by guests with many describing it as nice and great, particularly appreciating it for kids. Several reviews highlight the pool's beautiful view, although it is noted to be small and, at times, too shallow for some guests. The pool area is described as clean, but there have been mentions of occasional maintenance issues, such as a non-working filter and neglected upkeep. The pool's accessibility and security were areas of concern, along with the lack of nearby restrooms and dining options. Despite some issues, the overall sentiment towards the pool is positive, offering a pleasant experience for most visitors.
Located directly on the sandy shores of New Smyrna Beach, the Best Western New Smyrna Beach Hotel & Suites offers guests breathtaking ocean views from every room. Visitors praise the hotel for its prime beachfront location, which provides stunning panoramas of the beach and ocean. Guests enjoy easy and direct access to the beach, making it a perfect venue for a seaside getaway. With its beautiful beach surroundings and excellent location, this oceanfront property is admired for its ideal beach access and the convenience of having the beach just steps away. Despite some minor concerns, the overall experience at this beachfront hotel remains highly positive, highlighted by the awe-inspiring views and unparalleled beachfront access.
Location Show Map
Location
Guests consistently describe the location as excellent, perfect and beautiful, appreciating easy access to the beach and the relaxed ambiance of the hotel. The beachfront property offers direct access to the sand and surf, making it a desirable spot for beach lovers. The views from the balconies and rooms are frequently praised, contributing to memorable stays.
Besides its prime location, the hotel is noted for its cleanliness, spacious rooms and friendly staff. The convenient parking and ease of access to various points of interest further add to the appeal. Whether it's for a short stay or an extended visit, the hotel's position on New Smyrna Beach, along with its comfortable accommodations and inviting views, ensures a pleasant experience for all guests.
Breakfast
However, numerous guests were disappointed to discover that breakfast was not included in their stay despite being advertised as such. Instead, guests were given vouchers covering only a portion of the breakfast cost, leading some to consider it expensive. The lack of clarity about breakfast inclusion and location also caused frustration. Despite these issues, the general consensus highlighted the convenience and quality of the breakfast offered with the added ambiance of enjoying meals by the window overlooking the beach adding to the experience.
Dinner
Rooms
Positives include clean and comfortable rooms, spacious layouts and the convenience of kitchenettes and large refrigerators. Several reviews noted newly renovated rooms, which were appreciated for their modern feel.
However, guests also pointed out several drawbacks. The rooms are described as outdated with old furnishings and decor needing a serious upgrade. Cleanliness issues were a recurring theme with some guests mentioning rooms that were not as clean as they would have liked. Musty smells, mildew and humidity problems were also mentioned frequently.
Despite these issues, the overall room design, including the separation of sleeping and living quarters, was positively received. The hotel staff received praise for their service, adding to the overall positive experiences for some guests. Yet, there were consistent complaints about the need for better maintenance and daily cleaning services.
In summary, while the spaciousness and views from the rooms at Best Western New Smyrna Beach Hotel & Suites are significant advantages, the need for updates and improved cleanliness were common concerns among guests.
Beds
However, numerous reviews indicated that a significant number of guests found the beds uncomfortable with reports of beds being hard, tiny and musty. Some guests mentioned that the beds were too small, not very comfortable or even horrible. Issues with bed cleanliness, including lumpy mattresses and dirty pull-out beds, were noted as well.
Overall, while there is clear satisfaction from some guests about the bed comfort at this hotel, others have experienced notable discomfort and cleanliness concerns that detracted from their stay.
Cleanliness
However, the hotel faced several criticisms related to cleanliness. Frequent complaints included outdated and stained furniture, musty smells and very dirty or uncleaned rooms. Guests reported issues with mold, dirty carpets, stained sofas and an overall lack of thorough cleaning in both rooms and bathrooms. Some visitors discovered remnants from previous guests, such as old shoes and dirty dishes, which significantly detracted from their stay. Additionally, issues with insects and bird droppings were mentioned, particularly around the patio areas. The bathrooms often needed more attention with dirty shower curtains, low water pressure and unclean toilets being common points of dissatisfaction.
While some guests found the cleanliness acceptable or average for this type of hotel, others felt that the cleanliness standards did not meet typical hotel expectations. Comments on outdated interiors and damp furniture highlighted a need for renovation and more frequent deep cleaning. Overall, guest opinions on cleanliness varied widely, reflecting a need for consistency in maintaining hygiene standards.
Staff
However, several reviews pointed to issues, particularly with the front desk. Some guests found the front desk personnel to be less friendly, slow to respond or even rude at times. Management and maintenance also received mixed feedback on their responsiveness and effectiveness. Instances of untrained and unfriendly staff were mentioned, as were concerns about security and housekeeping consistency.
Despite these criticisms, the overall sentiment leans towards a positive appreciation for the warmth and assistance provided by the majority of the staff, making interactions enjoyable and welcoming for many guests.
Wi-Fi
Pool
Several reviews note dissatisfaction with the pool's maintenance, highlighting issues with it being cloudy and not cleaned regularly. Additionally, the lack of heating means the pool can often be freezing, making it uncomfortable for many swimmers. Guests also mention the absence of pool towels, umbrellas and not enough sunbeds, causing inconvenience during busy times. The pool's separation from the main building and lack of nearby restrooms also detract from its accessibility and convenience. Despite these issues, the complimentary access to the pool is a positive aspect for guests.
Beach
Despite occasional challenges such as temporary closures due to hurricane damage, visitors often find alternative access points nearby, such as walking approximately 200 meters to reach the beach. The beachfront itself is described as clean, beautiful and fun with some areas featuring the unique charm of allowing cars to drive on the sand. Additionally, foot showers are available for rinsing off after a day in the sand.
The combination of a beautiful beachfront, convenient access and remarkable ocean views from various points in the hotel makes this location a favored choice for those looking to enjoy the splendor of New Smyrna Beach.
Parking
Family
Families appreciate the staff's willingness to accommodate larger groups, contributing to an enjoyable visit. Restaurants and various places to explore nearby add to the convenience and appeal of staying at this hotel. Although there are some minor inconveniences, such as insufficient towels and pillows and the challenge of finding parking for larger vehicles, the overall sentiment remains positive. The pet-friendly policy is also highlighted as a significant perk, enhancing the hotel's appeal for those traveling with pets. Despite a few drawbacks, such as uncomfortable couches for kids and a single bathroom in family suites, the hotel's amenities and thoughtful design create a satisfying experience for family vacations.
3 Star
Despite being a three-star establishment, there are mixed feelings about its value for money. Some visitors found it to be the best value in New Smyrna Beach with a satisfactory overall experience. However, others felt the high prices did not match the offered amenities and room quality, deeming it somewhat overpriced.
In summary, while the Best Western New Smyrna Beach Hotel & Suites is favored by guests for its cleanliness, pet-friendliness and solid value for the area, it also faces criticisms regarding its cost and the need for updating facilities.
Business
Accessible
Outdoor Pool
Beachfront
Yes, Best Western New Smyrna Beach Hotel & Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western New Smyrna Beach Hotel & Suites.
Yes, Best Western New Smyrna Beach Hotel & Suites welcomes dogs.
Yes, parking facilities are available at Best Western New Smyrna Beach Hotel & Suites.
Yes, Best Western New Smyrna Beach Hotel & Suites has a gym.
Location Show Map
More Options
