The Newbridge Hotel

Newbridge 51.66456300, -3.14585700 , 25 High Street (Show on Map)
7.1
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Newbridge Hotel enjoys a high reputation for its location, nestled in a picturesque setting close to high street shops, the train station and The Patriot music venue. The hotel's strategic position, central yet quiet, is ideal for travelers exploring Newbridge, attending events or engaging in outdoor activities like hiking. Ample parking and easy access to public transport further enhance its convenience.

The breakfast at The Newbridge Hotel is generally well-received with guests praising the delicious and plentiful full English breakfast and the helpful, friendly service, especially from staff member Kim. However, there are occasional criticisms regarding inconsistent quality, limited vegetarian options and administrative errors.

Dinner receives mixed reviews due to the absence of a permanent chef, though guests enjoy the Sunday carvery and the pleasant bar and garden settings. The limited evening meal options mean guests often venture to local pubs for dining.

Rooms are spacious, comfortable and generally clean, offering good value for money. While some areas might benefit from modern upgrades and maintenance, most guests appreciate the large, cosy accommodations and convenient amenities. Cleanliness is mostly satisfactory, although periodic issues like dusty linens and outdated decor are noted.

The staff at The Newbridge Hotel are a standout feature, consistently described as friendly, helpful and welcoming. Their dedication to service significantly enhances guests' experiences by creating a warm and engaging atmosphere.

Family-friendly accommodations and facilities make The Newbridge Hotel ideal for group getaways with spacious rooms and a convenient location. The hotel’s comfort extends to pets with dog-friendly services and no extra charges for bringing pets, which adds to its appeal.

Free WiFi is available but can be unreliable, particularly on the top floor, alongside some issues with TV functionality. Despite mixed reviews on bed comfort with some guests finding beds too hard or uncomfortable, most guests report clean and comfortable sleeping arrangements.

Overall, The Newbridge Hotel offers a satisfactory three-star experience, providing good value for money, friendly service and comfort in a pleasant setting, suitable for both individual travelers and families.
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3-Star Hotel
Located on the High Street, this hotel offers convenient access to local amenities. It provides standard accommodations for travelers seeking a base to explore the area.

Family Friendly Hotel

Dog Friendly Hotel

Small Hotel

Room Types
Guest Reviews
7.1
Good
Location
The Newbridge Hotel boasts a highly praised location that meets a wide range of visitor needs. Nestled in a picturesque setting, it offers convenient proximity to high street shops, making it ideal for leisurely strolls and retail therapy. The hotel is strategically positioned near key sites like the train station and The Patriot music venue, making it a perfect spot for travelers attending events or catching live performances.

Guests frequently highlight the central location, which is particularly advantageous for exploring Newbridge and its surroundings. Whether visitors are in town for work, visiting family, attending gigs or simply looking to explore, the hotel’s placement proves to be both ideal and practical. The quiet yet central nature of the area ensures easy navigation around town while still offering peace and solitude for a restful stay.

The convenience extends to ample parking spaces and easy access to public transport, enabling hassle-free excursions and local commutes. The Newbridge Hotel also serves as a convenient base for those engaging in outdoor activities with close proximity to trailheads for hiking and climbing.

In summary, the hotel's superb location, combined with its central and convenient setting, makes it an excellent choice for a variety of visitors. It effectively caters to those attending events, working or reconnecting with family and friends, ensuring an overall pleasant and accessible stay.

Breakfast
The breakfast experience at The Newbridge Hotel receives a mix of reviews with a noticeable leaning towards positive feedback. Guests frequently highlight enjoying a charming and well-prepared full English breakfast, often described as delicious, plentiful and great value. Many find the breakfast to be one of the hotel's standout features, complimenting the quality, taste and abundant portions, especially appreciating specialties like butcher's bacon.

The service also gets favorable mentions with staff praised for being helpful and prompt and the breakfast ready at correct times. Specifically, Kim, who prepares the breakfast, is often mentioned positively, adding a personal and friendly touch to the meal.

However, there are some noted drawbacks. A few guests mention that the quality can be inconsistent with some experiencing poor quality food or limited options, especially for vegetarians. There’s also occasional criticism about administrative errors leading to missed breakfasts and dissatisfaction with certain items like sausages or soggy tomatoes. Additionally, more than one guest pointed out issues like breakfast not being included as expected or the service starting later than desired.

In summary, while the breakfast at The Newbridge Hotel generally receives high marks for taste, service and value, the experience can vary, leading to a handful of mixed or negative reviews.

Dinner
Despite some limitations, the dining experience at The Newbridge Hotel offers notable highlights for guests. While the lack of a permanent chef means that evening meals and breakfast are generally not available, the bar creates a pleasant atmosphere and the garden provides a nice spot for outdoor seating. Guests particularly appreciated the fabulous Sunday carvery, describing it as a lovely experience with plentiful portions that made it worthwhile. However, outside of the carvery, visitors might need to explore local pubs for meals due to the absence of a regular restaurant service. The occasional strong scent of stale beer in certain areas was noted, but overall, guests found the casual dining setup and special meals at The Newbridge Hotel to be enjoyable.

Rooms
The Newbridge Hotel offers a range of rooms, mostly noted for their spaciousness and comfort, making it a good value for money option. The rooms, while generally clean and tidy, could benefit from some modern upgrades and occasional attention to maintenance issues such as broken blinds and heating availability. Guests appreciated the large, cosy and comfortable rooms with many remarking on the cleanliness of both the rooms and the ensuite bathrooms.

There is some variation in the room sizes, from tiny to huge apartment-style accommodations, but most guests found the rooms more than adequate for their needs. The décor is described as a bit old-fashioned with some areas needing dusting and airing out. Despite the occasional reports of smells and minor cleanliness issues, the beds and linens were typically clean.

Amenities include ensuite showers and basic necessities with functional rooms offering everything needed for a convenient stay. The hotel's location adds to its appeal, providing views of the mountains and proximity to local food and drink options.

The friendly, helpful staff and the pleasant surroundings, including a nice beer garden, are repeatedly praised by guests. Breakfasts are considered good and the overall atmosphere is described as safe and welcoming. Despite not being a 5-star establishment, the hotel delivers great value for its price, making it a decent choice for visitors.

Beds
The Newbridge Hotel's beds have received mixed feedback from guests, but many highlight positive experiences. Most guests describe the beds as comfortable with some emphasizing the excellent quality of the bedding and mattresses. Several guests appreciated the large, comfy beds, specifically mentioning super king-sized ones as being extremely comfortable. Cleanliness and comfort were consistent praises with many noting clean sheets and well-maintained rooms.

However, there were some criticisms. A few guests found the beds too hard or uncomfortable with issues such as lumpy mattresses, broken bases and beds that had seen better days. Sofa beds received particularly low marks, being described as unfit for purpose. Some beds had minor issues like loose slats or thin mattresses and occasionally guests had to switch rooms to find a bed that was passable.

Overall, while many guests found the beds at The Newbridge Hotel to be comfortable and clean, there are areas that could benefit from improvement to ensure a consistently good sleep experience.

Cleanliness
The reviews for The Newbridge Hotel highlight a mix of experiences regarding cleanliness. Positive feedback frequently notes that bed linens were clean and many rooms were described as clean and tidy, functional and even modern in some instances. Guests appreciated the neatness and praised the frequent cleanliness observed in many areas of the hotel, including spotless bathrooms. The accommodation often met basic needs with satisfactory cleanliness and provided good value for money, especially for central location.

However, several areas fell short; recurring issues with outdated and dirty carpets, marked furniture and unclean kitchen spaces were pointed out. Specific complaints about dusty linens, stained mattresses and unclean cutlery also surfaced. The overall decor and maintenance require attention with minor maintenance and deeper cleaning efforts needed to match the positive remarks. Despite some cleanliness efforts, the overall presentation was affected by the dated and somewhat shabby condition of the rooms and common areas, leading to mixed impressions among guests.

Staff
The Newbridge Hotel has garnered considerable praise for its exceptional staff, who are frequently described as friendly, helpful and welcoming. Guests repeatedly highlight how the staff go above and beyond to ensure a pleasant stay with many noting the warm and accommodating nature of everyone they encountered.

The positive demeanor of the staff is a consistent theme with words like cheerful, lovely and extremely friendly appearing often in the feedback. This extends to the manager, who has also been lauded as lovely and friendly, creating an atmosphere where guests feel genuinely valued and well-cared for.

Additional commendations include the staff’s willingness to assist with any requests, making check-in processes smooth and hassle-free. The staff's helpfulness and politeness further contribute to the regular positive interactions guests experience throughout their stay. Overall, the dedication to maintaining a friendly and welcoming environment is a standout feature that guests at The Newbridge Hotel appreciate.

However, it’s worth noting that there have been mentions of variability in staff presence and attentiveness during earlier stays. Despite these occasional inconsistencies, guests agree that the overall experience is greatly improved, largely due to the friendly and supportive staff. Local recommendations and cleanliness have also been well-received by returning visitors.

In summary, the staff at The Newbridge Hotel are a major highlight, consistently providing a warm and engaging atmosphere that enhances the overall guest experience. Their dedication to service and friendly demeanor make guests feel at home, ensuring a memorable and enjoyable stay.

Wi-Fi
The Newbridge Hotel offers free WiFi access, which is available in both rooms, but some guests have found it to be extremely unreliable. Wi-Fi performance tends to be decent, although intermittent connectivity issues have been reported, especially on the top floor. These inconsistencies may impact one’s ability to stay connected smoothly throughout their stay. Additionally, some guests have experienced issues with the TV, noting that the remote control was sometimes unresponsive and channels were occasionally scrambled. Overall, while the hotel provides basic amenities like free WiFi and TV, the quality and reliability of these services can be variable.

Family
The Newbridge Hotel has received positive feedback for its family-friendly accommodations, making it an ideal choice for those planning a family getaway or reunion. Guests have consistently appreciated the comfort provided by the family rooms, which can accommodate different family sizes with options for up to five members. These rooms are noted for having comfortable beds and plenty of space for children to move around, ensuring a relaxed and convenient stay.

The friendly and welcoming staff enhances the overall experience, ensuring that families feel right at home. In terms of value for money, the hotel stands out, offering a cost-effective stay without compromising on comfort and service. Additionally, the hotel's location is praised for its convenience, being close to local attractions and trailheads, making it a practical choice for families who enjoy outdoor activities.

With a delicious breakfast and the added bonus of a garden for morning walks with pets, guests find the hotel suitable for family stays. The combination of comfortable accommodations, friendly service and excellent location makes The Newbridge Hotel a favorable option for families looking to spend quality time together.

3 Star
The Newbridge Hotel presents an overall satisfactory experience with its three-star quality, though some might feel it exceeds or falls short in certain areas. The hotel is recognized as a reasonable budget option, offering good value for money that is hard to beat in the vicinity. Comfort seems to be a highlight with guests particularly noting the comfortable rooms and tea-making facilities. The friendly staff add to the welcoming atmosphere, making stays more pleasant. The bar area serves a nice pint and features cask beers, which are typical for the location. Overall, while some aspects could be improved, The Newbridge Hotel offers a balanced combination of affordability and comfort.

Dog Friendly
The Newbridge Hotel is noted for its welcoming atmosphere for dog owners, providing several dog-friendly facilities and services. Guests have appreciated the thoughtful touches such as a bowl of water left by the room specifically for dogs. The hotel does not impose any extra charges for bringing dogs, which is a significant convenience for pet owners. It is evident that dogs are not only allowed but are made to feel welcome, making it a great place for dog lovers. The staff's friendliness towards pets has also been highlighted, contributing to the overall positive experience for guests traveling with their furry companions. Despite this, some reviews indicate that dogs and their owners are not always visible, suggesting a peaceful coexistence for all guests.


No, The Newbridge Hotel doesn't have any pool.

No, a spa isn't available at The Newbridge Hotel.

Yes, The Newbridge Hotel welcomes dogs.

No, parking facilities aren't available at The Newbridge Hotel.

No, The Newbridge Hotel doesn't have a gym.

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