The Chequers Hotel

Newbury 51.40590500, -1.32554500 , Oxford Street (Show on Map)
7.9
Good


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Summary of reviewsThe Chequers Hotel receives high praise for its outstanding location in the heart of Newbury, providing easy access to local amenities, shops, restaurants and major attractions like Highclere Castle and Newbury Races. This makes it an ideal choice for both leisure and business travelers. Guests also greatly appreciate the ample, free on-site parking, which is convenient and secure, adding to the hotel’s appeal.

The hotel's breakfast offerings are well-regarded with many enjoying the good quality, extensive variety and value for money. The breakfast buffet, featuring both full English and continental options, is a highlight for many guests, though occasional issues with food temperature and restocking were noted. The dinner experience is similarly praised for its excellent, freshly cooked meals, inviting atmosphere and attentive staff, despite some mentions of limited menu choices and occasional service hitches during busy periods.

Rooms at The Chequers Hotel are often commended for their spaciousness and comfort, particularly the junior suites and family rooms. While the decor is seen as dated by some and there are occasional maintenance issues, the rooms are typically clean and well-appointed, contributing to a satisfactory stay. Cleanliness throughout the hotel is generally well-reviewed with high standards maintained by diligent housekeeping staff. However, sporadic reports of minor cleanliness lapses suggest room for further improvement.

The staff at The Chequers Hotel receive consistently high marks for their friendliness, helpfulness and professionalism, creating a welcoming atmosphere and efficiently addressing any issues that arise. Special mentions of staff members' exceptional service further affirm the hotel's reputation for excellent hospitality.

WiFi service is generally good with reliable and fast connections noted particularly in public areas; however, there are occasional complaints about inconsistent performance in some rooms.

The hotel is recognized for its family-friendly environment with spacious family rooms, kid-friendly amenities and staff particularly accommodating to families. Although there are some challenges with mobility and access, many families find the hotel an excellent base for trips and express intentions to return.

Finally, the beds at The Chequers Hotel are largely praised for their comfort and cleanliness with most guests enjoying restful sleep, although there are minor criticisms regarding bed firmness and layout.

Overall, The Chequers Hotel offers a commendable 4-star experience, characterized by its exemplary location, comfortable accommodations and remarkable service, making it a favored choice among travelers.
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Hotel with Parking
Provides free on-site parking, accessible through a coaching arch directly at the hotel.

EV charging stations  


Hotel with EV Charging Stations
This hotel provides an electric vehicle charging station. Free private parking is possible on site.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

4-Star Hotel

Room Types
Single Room Equipped with one single bed, this en suite room features contemporary style decor and facilities that meet the standards of the modern traveller. All rooms are non-smoking

Double Room Equipped with one double bed, this en suite room features contemporary style decor and facilities that meet the standards of the modern traveller. All rooms are non-smoking

Twin Room Equipped with 2 single beds, this en suite room features contemporary style decor and facilities that meet the standards of the modern traveller. All rooms are non-smoking

Deluxe Double Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

Small Double Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

Family Room The spacious family room offers a tea and coffee maker, a seating area, as well as a private bathroom featuring a bath and a shower. This family room features a wardrobe, flat-screen TV, garden views, as well as chocolate for guests. The unit offers 2 beds.

Four Poster Suite Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite has a tea and coffee maker, flat-screen TV, garden views, as well as chocolate for guests.

Junior Suite This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle as well as garden views. The unit has 2 beds.

Guest Reviews
7.9
Good
Location
The reviews for The Chequers Hotel highlight its outstanding location as its greatest asset. Situated in the heart of Newbury, the hotel offers incredibly convenient access to the town's amenities, including shops, restaurants, bars and even the tranquil canal walks. Guests frequently commented on how easy it was to get around with the town centre and major attractions just a short walk away. The hotel also provides ample parking, which adds to its appeal. Visitors found it to be a perfect spot for local events, such as trips to Highclere Castle and the Newbury Races. Overall, the hotel's central positioning enables guests to explore Newbury with ease, making it a favorable choice for both leisure and business travelers.

Breakfast
The breakfast experience at The Chequers Hotel largely garnered positive feedback from guests, highlighting it as a notable feature of their stay. Many reviewers praised the excellent breakfast, noting its good quality, value for money and the extensive variety available. The buffet style was a common appreciation point, offering a flavorful full English breakfast and continental options, along with a generous selection of items including pastries, meats, cheeses and plenty of hot food. Specific mentions included the delicious and freshly cooked offerings, the hearty and filling nature of the meals and the enthusiastic endorsement of the hash browns and more unique items like sea bass.

However, not all reviews were glowing. Some guests pointed out occasional issues with food temperature, noting that at times the breakfast items were not warm enough and required frequent restocking. There were calls for a wider array of fruit and healthier options, alongside some critiques of the self-service system, which at times led to shortages and logistical hiccups, such as long waits for items like toast. Despite these few setbacks, the overall sentiment was that the breakfast provided a strong start to the day with many guests enjoying their meal and appreciating the plentiful and diverse options available.

Dinner
The dinner experience at The Chequers Hotel generally receives high praise from guests. Guests frequently compliment the food, describing it as excellent, delicious and freshly cooked. The restaurant enjoys a reputation for its good quality and value with varied menu options and fair prices. Many diners highlight that both evening meals and breakfasts are plentiful and hot, catering to a wide range of tastes, including those requiring gluten-free options.

The bar and restaurant areas are noted for their inviting atmosphere and helpful staff, which elevates the dining experience. Despite some comments about limited menu choices and occasional unavailability of items, most guests found their meals satisfying and the flavors appealing.

A few reviews indicate occasional oversights, such as missed side orders or difficulties in securing a table, especially during functions or busy times. However, these instances appear to be exceptions rather than the norm. Overall, dining at The Chequers Hotel is largely considered a highlight with excellent service, a calming ambiance and top-notch meals that leave guests eager to return.

Rooms
The Chequers Hotel offers a mixed experience based on guest reviews. Overall, the rooms are often praised for their spaciousness and comfort. Many guests appreciated the large, clean rooms with ample space to move around, as well as the comfortable beds. Rooms like the junior suite and those specifically mentioned, such as rooms 222 and 306, generally received positive feedback for their impressive size and family-friendly features. Additionally, several reviews noted the well-appointed facilities, including clean amenities and pleasant decor.

However, there are areas needing improvement. A recurring issue is the lack of modernization with numerous comments about dated decor, tired rooms and the need for renovations. Noise also seems to be a concern, particularly for rooms facing the main road or those adjacent to noisy areas within the hotel. Temperature control is another frequent complaint with many rooms reported as being either too hot or too cold and some lacking adequate heating or ventilation.

Cleanliness received mixed reviews; while many rooms were described as clean and tidy, others noted issues such as dirty bathrooms, musty smells and occasional maintenance lapses like broken showers or malfunctioning TVs.

Despite the dated appearance and some maintenance issues, guests often found the rooms comfortable enough for a pleasant stay, emphasizing their spacious nature and the friendly, accommodating service. The convenience of free parking and the overall charm of the hotel's period property also added to the positive experiences of many guests.

Beds
The guests' feedback on the beds at The Chequers Hotel largely reflects a positive experience, emphasizing comfort and cleanliness. The majority of reviews highlighted that the beds were comfortable, often described as "comfy" and "lovely," promoting good rest. Many guests appreciated the clean rooms and linens, noting a high standard of hygiene throughout their stay. The hotel appears to maintain a consistent level of quality in terms of the bedding with some guests even praising the softness and inviting feel of the beds.

However, there were scattered mentions of issues such as beds being too hard or too soft and some mattresses being saggy or lumpy. Additionally, a few guests noted the beds were too small or positioned awkwardly against walls, which sometimes made them less comfortable. Despite occasional critiques about bed firmness and layout, the recurring theme is that the hotel's beds are generally comfortable and contribute positively to the overall experience.

In summary, while there are minor areas for improvement, the beds at The Chequers Hotel are predominantly praised for their comfort and cleanliness, making it a reliable choice for a restful stay.

Cleanliness
The Chequers Hotel has received a variety of feedback regarding its cleanliness, painting a generally positive picture with some noteworthy areas for improvement. Reviewers frequently describe the property as very clean and tidy with many guests highlighting the spotlessly clean rooms and public areas. Exceptional housekeeping is noted and the staff is often praised for maintaining high standards of cleanliness.

Bathrooms are often mentioned specifically for their cleanliness with guests appreciating the modern fixtures and well-maintained conditions. The same goes for the spacious and comfortable rooms, many of which are described as clean and well-appointed. Public areas around the hotel, such as the reception and communal spaces, are generally found to be clean and welcoming, contributing to an overall pleasant atmosphere.

However, some areas require more attention. There are occasional reports of cobwebs, dirty skirting boards and dusty surfaces that suggest a need for more thorough cleaning in some rooms. Mould in bathrooms, dirty blinds and low shower pressure were also mentioned sporadically. Despite the generally high praise for the cleanliness, a few guests noted issues with stained bedding, poorly cleaned mugs and insufficient room maintenance.

Overall, The Chequers Hotel excels in providing clean and comfortable accommodations with just a few isolated cleanliness and maintenance concerns that, if addressed, could further elevate the guest experience.

Staff
The Chequers Hotel is consistently praised for its exceptional staff. Guests commonly highlight the team as friendly, helpful and accommodating with particular appreciation for the reception and bar staff. Individuals like Millie and Tracy at reception receive special mentions for their outstanding service. The hotel maintains a welcoming atmosphere with staff members often going above and beyond to ensure a pleasant stay, addressing any issues quickly and efficiently.

Cleanliness also stands out with housekeeping noted for their diligence. The overall staff professionalism and efficiency are highly regarded, making check-in and check-out processes smooth. Dining experiences are enhanced by attentive and polite restaurant staff, contributing to the hotel’s reputation for excellent service.

Minor setbacks were occasionally noted, such as less attentive service at breakfast, but these instances are rare. Overall, the staff's genuine friendliness, courtesy and exceptional service make The Chequers Hotel a recommended choice for travelers.

Wi-Fi
At The Chequers Hotel, guests can enjoy free WiFi service, which many reviewers found to be efficient and reliable. The WiFi connection was described as fast and very good with some highlighting its strength in the reception area. Others appreciated the stable and generally good performance of the WiFi in the rooms. Various reviewers mentioned that the WiFi was particularly beneficial for business trips, coupled with the bonus of accessible free parking.

However, experiences with the WiFi varied. Some guests encountered issues such as weak signals in certain rooms, difficulty in connecting or unstable connections that frequently logged out. In a few cases, guests had to go to the lobby to get a better signal and some found the WiFi too slow, especially when used in their rooms. While it was free, a few guests felt that the connection wasn't worth paying extra for better performance.

Overall, the WiFi at The Chequers Hotel received a mix of positive feedback for its availability and speed, especially in public areas and some criticism for inconsistent performance in rooms.

Parking
The Chequers Hotel boasts an overwhelming array of positive reviews regarding its parking facilities, which are mentioned frequently by guests as a standout convenience. The hotel offers free on-site parking, which is consistently appreciated. Many reviews highlight that the parking areas are ample, spacious and secure, providing plenty of space for vehicles, including spaces suitable for guests with Blue Badge bays and EV electric cars.

Guests particularly value the ease of parking, noting the plentiful availability and the convenience of having parking included with their stay. The parking lots are described as spacious and sufficiently accommodating, making it easy for guests to find spots without hassle. Some reviews mention excellent and clean parking arrangements, contributing to a positive overall stay at the hotel.

On the flip side, a few reviews point out that parking spaces can be small and sometimes tricky to navigate. There were also mentions of difficult parking scenarios when the car park was full and a few noted the need to register for parking to avoid fines. Despite occasional challenges, the consensus reflects a positive experience, emphasizing the benefits of free, secure and ample parking provided by the hotel.

In summary, The Chequers Hotel earns high marks for its parking options. Guests find the free car parking a significant perk, complemented by the ease, safety and convenience offered by the hotel's parking facilities, making it a favored accommodation choice for travelers with vehicles.

Family
The Chequers Hotel emerges as an excellent destination for families, consistently praised for its family-friendly atmosphere and excellent facilities catering to all ages. Guests frequently highlight the well-designed family rooms, which are spacious, clean and offer configurations that feel like a small apartment, making them suitable for large families. Many rooms come equipped with comfortable beds, including four-poster options, contributing to a relaxing stay.

The hotel receives commendations for its thoughtful amenities, including bike storage and an outdoor play area, ensuring children have plenty to do. Board games and other kid-friendly activities also add to the appeal. Families appreciate the family packages that often include breakfast and the option for a delayed check-out on Sundays, providing extra convenience.

Staff are frequently mentioned as especially helpful with children, enhancing the overall family-friendly experience. However, there are some noted concerns, such as difficulties with mobility and access issues with a kid’s buggy. Despite this, many guests find it a great base camp for family trips and express a desire to return.

Overall, The Chequers Hotel offers a warm and welcoming environment, ideal for enjoying family vacation time.

4 Star
The Chequers Hotel delivers a commendable 4-star experience with its award-winning service and facilities. Guests frequently praised the large portions at dinner, spotless cleanliness and the exceptionally helpful and friendly staff. The hotel's spacious and well-presented rooms are reported to be extremely comfortable, matching the expected 4-star standards and serviced daily to maintain a high level of tidiness.

The charming breakfast buffet, including options like a very comfy four-poster bed and premium service, contribute to its excellent value for money. The hotel's great location further enhances the overall experience, making it a perfect choice for travelers seeking a comfortable stay. Self-parking spaces add to the convenience.

Some guests experienced minor discrepancies, feeling that certain aspects did not fully align with a 4-star rating, citing occasional instances of missed comforts. However, the overwhelming feedback highlights a superb all-around four-star experience with excellent room service, flexible staff and an evident four-star ambience throughout the hotel.

With high-quality, luxurious amenities and an elegant atmosphere, The Chequers Hotel stands out as a delightful place to stay, delivering excellent service and comfort, making it a worthy choice for those looking to upgrade their travel experience.

Business
The Chequers Hotel appears to be well-suited for business travelers, offering a range of features and amenities tailored towards work-related stays. The hotel is conveniently located with good train connections and nearby restaurants, making it a practical choice for those on business trips. It boasts great business facilities, including conference rooms, seminar rooms and dedicated meeting spaces, which are ideal for team meetings and corporate events.

For overnight stays, the hotel provides rooms equipped with desks or workspaces and guests frequently highlighted the cleanliness and helpfulness of the staff. The hotel environment is described as business-friendly and accommodating, making it suitable for short business-related stays. While the temperature control in rooms could use improvement, the overall ambiance and amenities support productivity, including free WiFi which is a notable advantage for checking emails and staying connected.

However, it's important to note that The Chequers Hotel may not be ideal for extended stays or for all business needs. Despite this, the hotel's competitive pricing, friendly staff and essential business amenities make it a decent option for those on official trips or needing a place to rest and work between meetings.

Accessible
The Chequers Hotel offers a mixed experience for guests with disabilities. On the positive side, the hotel has several accessible features, including accessible rooms with facilities that cater to mobility issues, ground floor rooms with walk-in showers, ramps and wheelchair entrances to all pathways. The staff are noted for being very friendly and helpful towards disabled guests, providing a welcoming atmosphere. The rooms are described as a good size with some accessible toilets and handicap rooms being particularly comfortable with solid handles and other supportive facilities.

However, there are notable drawbacks. The hotel is housed in an older building, which contributes to its lack of overall accessibility. The absence of an elevator is a recurring concern, making it difficult for guests with mobility issues to access higher floors, despite offers to carry bags. Parking can also be an issue with limited disabled spaces often already filled. Some reviews mention potential safety issues in the bathrooms due to the lack of grab rails and hazardous shower setups. Maintenance issues, such as broken windows and condensation, are noted and specific rooms are not always equipped with disabled-friendly features. The layout involves many stairs and pathways that are not conducive to easy navigation for wheelchair users.

In summary, while The Chequers Hotel has made some efforts to be inclusive, significant improvements are needed to make it a truly accessible and safe environment for all disabled guests.

Honeymoon
The Chequers Hotel offers a delightful escape perfect for honeymooners seeking a cosy and romantic getaway. The old property's charm adds to its allure, creating an ideal ambiance for couples looking to relax and enjoy their honeymoon stay. Guests repeatedly mention the hotel's honeymoon suite and packages, highlighting the thoughtful touches that make it a perfect honeymoon destination. The lighting and ambiance further enhance the romantic atmosphere, making it a great spot for a relaxing and classy stay. Visitors also praise the delicious food, adding an additional layer of enjoyment to their experience. This lovely destination ensures a memorable and enjoyable break for honeymoon couples.

Romantic
The Chequers Hotel offers a quintessentially romantic experience, making it an ideal choice for couples. The rooms are tastefully decorated with a classic romantic touch, including features like four-poster beds and relaxing colors. Guests can enjoy a peaceful garden, perfect for intimate strolls and a hot tub bath that enhances the romantic getaway atmosphere.

The setting of The Chequers Hotel is inherently romantic, supported by its tranquil garden and serene environment. Couples have praised the romantic evening meals and found the delicious food to add to the overall charm. Whether for a honeymoon or simply a weekend escape, the hotel's spacious and romantically decorated suites provide a perfect stay. The overall ambiance, coupled with attentive service, makes The Chequers Hotel a great pick for couples looking for a romantic retreat.


No, The Chequers Hotel doesn't have any pool.

No, a spa isn't available at The Chequers Hotel.

No, The Chequers Hotel doesn't allow dogs.

Yes, parking facilities are available at The Chequers Hotel.

No, The Chequers Hotel doesn't have a gym.

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