The Elephant at the Market

Newbury 51.40087200, -1.32262900 , Market Place (Show on Map)
7.6
Good


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Summary of reviewsThe Elephant at the Market in Newbury is frequently praised for its excellent location, offering convenient access to the town's charming center, shops, cafes, and public transport. With secure parking and a quiet atmosphere despite its central position, the hotel provides a peaceful retreat with characterful style and inviting surroundings.

The dining experience stands out for its excellent food quality, from simple dishes to standout homemade pizzas and fish and chips. The ambiance in the restaurant combined with friendly service adds to the hotel's appeal, although some guests note delays in service and high dinner prices.

Breakfast receives mixed reviews, with many guests appreciating a lovely atmosphere and variety, including vegetarian options. While not always included in the room price, the quality of the cooked breakfast is generally well-regarded despite some organizational issues and minor criticisms.

The rooms offer a blend of historic charm and modern comfort, with spacious, clean accommodations and characterful touches. While there are occasional reports of maintenance issues and inconsistent cleanliness, the overall sentiment is positive, focusing on comfort and stylish design.

The staff are a notable highlight, regularly exceeding expectations with their friendly and helpful nature, enhancing guests’ experiences through efficient and accommodating service. The specially mentioned team members contribute to an ambiance that encourages return visits.

Guests also emphasize the exceptional comfort of the beds, which adds to positive sleep experiences during their stays, supporting overall relaxation and value at the hotel. Despite minor noise issues and maintenance inconsistencies, The Elephant at the Market is generally recommended for its strategic location, exceptional staff, and comfortable accommodations.
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Categories
3-Star Hotel
Centrally situated, this hotel is a short stroll from the train station. It offers comfortable rooms and is ideally positioned for shops and pubs.

Hotel for Honeymoon

Family Friendly Hotel

Cheap Hotel

Small Hotel

Room Types
Family Suite The family rooms contain a king-size bed and a sofa bed, a Smart TV and a Nespresso coffee machine. The en-suite facilities contain White Company toiletries, a hair dryer and bathrobes.

Cosy Twin Room The twin rooms contain 2 single beds, a Smart TV and a Nespresso coffee machine. The en-suite facilities contain White Company toiletries, a hair dryer and bathrobes.

Deluxe Double Room The double room provides an electric kettle, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.

Cosy Double Room The double room offers an electric kettle, as well as a private bathroom boasting a bath or a shower. This double room features a flat-screen TV. The unit has 1 bed.

Guest Reviews
7.6
Good
Location
The Elephant at the Market boasts an exceptional location right in the heart of Newbury. Guests frequently praise its central position, which offers easy access to the town's quaint and picturesque center, including shops, cafes, and the market place. The convenience of close proximity to the rail and bus stations enhances the hotel's appeal, making it ideal for exploring the local area or attending nearby events such as university open days.

Another standout feature is the availability of secure and private parking, providing an added layer of convenience for guests traveling by car. The charm of the hotel's surroundings is complemented by its lively ambience, enhanced by welcoming staff and an inviting bar area.

A notable aspect of guest experiences is the quiet atmosphere, despite the central location, which offers a peaceful retreat from the hustle and bustle. The quirky and characterful style of the hotel is appreciated, adding a unique touch to the overall experience. Though some reviews mention minor drawbacks such as noise from nearby roads or smaller room sizes, the comfort and quality of the accommodations, alongside excellent dining options, help to offset these.

Overall, The Elephant at the Market delivers outstanding value for its strategic location, which is perfect for immersing oneself in the charm and vibrancy of Newbury.

Breakfast
The breakfast experience at The Elephant at the Market has garnered a mixture of reactions from guests, with a commendable emphasis on its positive aspects. Many visitors have praised the breakfast offerings as being very good, lovely, tasty, and fantastic. A significant number of guests appreciated the beautiful breakfast atmosphere, noting the excellent service provided by the attentive staff. The availability of diverse options, including a great vegetarian breakfast and delicious flatbread, adds to the appeal for those seeking variety.

However, the breakfast is generally not included in the room price, and separate charges for beverages like orange juice, coffee, or tea have been mentioned. Despite this, the on-site continental breakfast, often described as good, provides a selection of cereals, croissants, and fruit juice. The cooked breakfast, available at an extra charge, has received positive remarks for its quality.

Some diners found the breakfast arrangements could be better organized, with a few noting slow service or the limited offering of a meaty fry-up without a continental option. While the majority of reviews are favorable, there are mentions of average quality or disappointment with aspects of the English breakfast, such as burnt bacon or dry components.

Overall, while there are areas for improvement, guests generally find the breakfast at The Elephant at the Market to be a delightful start to the day, especially appreciated for its service and variety.

Dinner
The Elephant at the Market offers a delightful dining experience that has consistently impressed its guests. The food, often described as excellent, ranges from brilliantly executed simple dishes to delicious homemade pizzas and standout fish and chips described as a dream. Guests appreciate the pleasant setting of the in-house restaurant, which boasts a complete bar and good atmosphere. While there are occasional mentions of delays in service, the friendliness and helpfulness of the staff seem to mitigate these concerns. The combination of great food and attentive service contributes to an enjoyable dining experience at this charming establishment. Some guests noted the dinner prices as steep, yet many still found the dining well worth it for the quality provided. Despite minor issues with sound from the street, the overall ambiance and the positive culinary experience make the Elephant at the Market a noteworthy choice for both dining and hospitality.

Rooms
The Elephant at the Market offers a distinctive blend of comfort and historic charm, situated in the heart of Newbury. Guests consistently praise the spaciousness and cleanliness of the rooms, with many highlighting the comfortable, quality bedding and well-presented decor. The deluxe rooms are notably large, with substantial, comfy beds that provide a restful stay. A variety of rooms boast quirky and characterful touches, adding a unique flair to the accommodation experience.

While some rooms might have minor issues such as uneven floors or limited heating, the overwhelming sentiment is positive, focusing on the spaciousness and stylish modern designs. Facilities are generally regarded as excellent, with rooms equipped with good extras, ensuring convenience and a pleasant stay. The hotel's central location provides easy access to local attractions, making it a perfect base for exploring the town.

Despite occasional noise from surrounding areas and a few specific maintenance concerns, the combination of ample parking, smooth check-in processes, and pleasant staff contribute to an overall positive experience. Many guests feel that they receive good value for the comfort and ambiance provided by the rooms.

Beds
The Elephant at the Market receives high praise for its exceptionally comfortable beds, often described as large, comfy, and equipped with quality bedding. Guests frequently highlight the luxury of spacious super king-sized and queen-sized beds, noting their comfort as a standout feature of their stay. Despite a few isolated issues of beds sloping or feeling uneven, the majority of feedback emphasizes a restful experience, with words like "super comfortable" and "enormous and very comfortable" being commonly used. The overall consensus leans towards a positive sleep quality, ensuring guests leave feeling well-rested. While the accommodation offers great value and a convenient location, the recurring appreciation for its comfortable beds seems to be a hallmark of the experience.

Cleanliness
The Elephant at the Market boasts a central location and offers guests a generally positive experience regarding room cleanliness. A majority of the reviews highlight the well-maintained, comfortable rooms featuring a pleasant decor. Visitors frequently mention the spaciousness, good quality linens, and well-equipped facilities that contribute to a satisfactory stay. Many guests appreciate the clean and comfortable rooms, clean sheets and towels, and the daily cleaning service that ensures tidiness.

However, there are notable inconsistencies. While some rooms receive praise for their excellent cleanliness, others unfortunately detract from the overall impression, with reports of dust, cobwebs, and poorly cleaned bathrooms. Several guests encountered issues such as leftover items from previous occupants, dirty radiators, and unvacuumed carpets, which suggest that certain rooms might not be maintained to the same standard. Some feedback also mentioned issues with room ventilation and warmth.

Overall, while The Elephant at the Market does have its areas for improvement, particularly in maintaining consistency across all rooms, many guests find the accommodations clean and pleasant, making them inclined to return for the inviting location and amiable atmosphere.

Staff
The Elephant at the Market boasts an exceptional team of staff who consistently exceed guest expectations with their impressive service. Visitors frequently highlight the consistently friendly, helpful, and efficient nature of the staff. The team’s welcoming attitude ensures that guests feel immediately at ease upon arrival, offering warm greetings that set the tone for a pleasant stay.

From the moment guests check-in, the staff are noted for being accommodating and willing to go the extra mile, embodying a nothing is too much trouble mentality. Whether it’s managing late dinner reservations or facilitating a smooth check-out process, their efficiency and problem-solving skills stand out.

The bar and restaurant areas receive particular praise for their atmosphere, enhanced by the lovely and engaging team members who operate there. Dining is a noteworthy highlight, with excellent food complemented by great service. Guests commend individual team members like Harry for their outstanding hospitality, adding a personal touch to the overall experience.

Overall, the staff at The Elephant at the Market are described as a credit to the establishment, undoubtedly contributing to the hotel’s inviting ambiance. Their friendliness and dedication to service make the hotel a recommended choice for many guests who look forward to returning.


No, The Elephant at the Market doesn't have any pool.

No, a spa isn't available at The Elephant at the Market.

No, The Elephant at the Market doesn't allow dogs.

No, parking facilities aren't available at The Elephant at the Market.

No, The Elephant at the Market doesn't have a gym.

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