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Summary of reviewsThe 'Caledonian Hotel' offers a well-rounded experience with numerous positive attributes making it a favored choice for travelers visiting Newcastle. Its ideal location in the vibrant area of Jesmond is frequently praised, providing easy access to local nightlife, dining options and Newcastle city center. Guests appreciate the hotel's proximity to public transport, free parking and availability of electric vehicle charging points. The charm of Jesmond coupled with the hotel’s strategic position offers a blend of convenience and local vibrancy, making it a standout choice, especially for parents visiting students or anyone attending events nearby.
The breakfast service receives high marks for its variety and quality with options catering to different dietary needs, although sometimes hampered by slow service and occasional shortages. Dinner, primarily served at the lively Phoenix Bar, is also well-regarded for its good quality, well-cooked food and pleasant ambiance, despite a few criticisms about menu limitations and occasional service delays.
Guestrooms are appreciated for their spaciousness, comfort and cleanliness, consistently described as spotless and well-maintained. However, some rooms are noted to be in need of refurbishment with issues such as dated decor and occasional noise disturbance. The bathrooms vary in terms of modernity and cleanliness, pointing to areas for potential improvement.
Staff at the Caledonian Hotel receive high praise for their friendliness, professionalism and willingness to assist, significantly contributing to a welcoming atmosphere. Although there were isolated incidents of less satisfactory service, the overall sentiment reflects a supportive and polite team dedicated to enhancing the guest experience.
In terms of amenities, free Wi-Fi gets mixed reviews with frequent mentions of unreliable connections, particularly in certain rooms. Parking is another mixed aspect; while free parking is a plus, the limited space can often lead to congestion, demanding improvements in capacity. Conversely, the hotel’s family-friendly services and facilities earn positive remarks for accommodating families with spacious rooms and kid-friendly features.
For those keen on enjoying Newcastle’s nightlife, the hotel’s prime location near numerous bars and restaurants is an attractive feature, offering a vibrant social scene nearby while maintaining a relatively quiet and cozy atmosphere within the hotel premises.
In summary, the Caledonian Hotel excels in providing a comfortable and strategically located stay with standout service, cleanliness and dining options, making it a compelling choice for a variety of travelers despite minor areas that could benefit from enhancements. Show more
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Hotel near Nightlife Spots
Located in Jesmond on Osborne Road, the Caledonian Hotel is in a prime location for enjoying the area's nightlife. It provides easy access to the various bars and restaurants. Jesmond is home to Newcastle's rowdy students and their favorite bars.
Business Hotel
The Caledonian Hotel features a modern conference center with 8 suites ideal for conferences, events, and meetings. It is located in Jesmond, close to Newcastle city center.
Accessible Hotel
The Caledonian Hotel offers disabled access via the rear of the property. It includes 2 accessible bedrooms, which are equipped with walk-in showers for ease of use.
Hotel with EV Charging Stations
The Caledonian Hotel provides designated EV charging points in its car park. Guests appreciate the convenience of having these facilities available, with some reviews highlighting free charging. The hotel also provides clearly marked EV parking spaces for easy access.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
4-Star Hotel
Room Types
Executive Double RoomSpacious rooms with a seating area.
Executive Twin RoomSpacious rooms with a seating area.
Standard Double RoomThese en suite rooms feature a TV and tea/coffee-making facilities.
Standard Twin RoomThese en suite rooms feature a TV and tea/coffee-making facilities.
SuiteThis suite has a seating area, TV, tea/coffee making facilities and an en suite bathroom with a bath and a shower.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.
Standard Single RoomOffering free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
King Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Family RoomProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Superior Family RoomFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Superior King RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Superior Single RoomFeaturing free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Superior Twin RoomOffering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 2 beds.
Executive Triple RoomThe spacious triple room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.
Deluxe Single RoomOffering free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Double Room - Disability AccessThe spacious double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled in the vibrant area of Jesmond, the Caledonian Hotel boasts an enviable location that's frequently praised by guests. The hotel is ideally situated close to an array of bars, restaurants and shops, making it an excellent base for exploring the local nightlife and dining scene. Its proximity to Newcastle city centre is also a highlight with guests noting the ease of access via a short metro ride, bus or even a pleasant walk. This makes it particularly convenient for those visiting Newcastle University or other central attractions.
The location is especially favorable for parents visiting students or for those attending events in Jesmond. Free parking adds to the convenience and for electric vehicle owners, the hotel even provides charging ports. This central Jesmond location also offers a quieter residential charm despite its bustling surroundings, perfect for unwinding after a day of exploration or business meetings.
Public transport links are excellent with the metro station just a short walk away, ensuring quick commutes into the city centre and other areas. Guests appreciate the hotel's position on Osborne Road, deemed perfect for those seeking both convenience and a touch of local Jesmond charm. With such a strategic location, the Caledonian Hotel remains a favored choice for many visitors to Newcastle, offering a blend of urban accessibility and local vibrancy.
Breakfast
The breakfast experience at the Caledonian Hotel has a generally positive reputation with many guests applauding the quality and variety of options available. Words like “excellent,” “great,” “superb,” and “fantastic” frequently appear in the reviews, indicating a high level of satisfaction among many visitors. Guests appreciated the ample choices, including both cooked and continental options with some noting the availability of vegetarian and gluten-free alternatives.
Several reviews highlight the breakfast as delicious, nicely cooked and of very good quality. It is often described as varied and plentiful, offering something for everyone from hot dishes to fresh fruit and yoghurt. The breakfast area itself is often mentioned as clean, well-decorated and providing a pleasant dining experience. The helpful and friendly staff have also been commended for enhancing the breakfast experience.
However, there are recurring mentions of issues that could use improvement. Some guests found the breakfast service slow and disorganized with occasional shortages in buffet items and lukewarm food. The buffet style was sometimes criticized for not being restocked quickly enough, leading to limited availability during peak times. A few guests also noted specific disappointments such as weak coffee, cold plates of food or a lack of options for vegetarians and those with dietary restrictions.
Despite these drawbacks, the overarching sentiment remains largely positive with many guests expressing great enjoyment and satisfaction with their morning meal, often describing it as a highlight of their stay. The variety, quality and presentation of breakfast, alongside the helpful service, make it clear why the Caledonian Hotel’s breakfast is a well-regarded feature for most of its visitors.
Dinner
The Caledonian Hotel offers a great dining experience with a focus on good quality food and varied options. The Phoenix Bar, connected to the hotel, is frequently praised for its lively atmosphere and delicious menu items, including standout choices like the loaded fries. Though occasionally noisy due to its popularity, the bar provides a nice area for relaxation with reasonably priced drinks and daily specials. Guests generally find the meals to be of a high standard and satisfying with the restaurant offering tasty and well-cooked dishes.
Though there are some criticisms regarding limited menu options and slow service times, the food is typically described as excellent, fresh and well-presented. The bar area and other dining facilities are modern, well-appointed and comfortable with plenty of seating areas both indoors and on the terrace. Despite occasional disappointments such as unavailable menu items or noisy sports fans, the overall dining experience at the Caledonian Hotel is positive, providing good value and a pleasant atmosphere for both meals and leisure.
Rooms
The rooms at the Caledonian Hotel have received a significant amount of feedback from guests. On the positive side, many reviewers appreciated the spaciousness and comfort of the rooms. Statements like "massive room," "large comfortable bed," and "room very spacious and clean" were frequently mentioned, highlighting the ample space as a key advantage. Additionally, the cleanliness of the rooms was often praised with terms such as "spotlessly clean," "scrupulously clean," and "clean and comfortable" recurring regularly. Several guests also noted that their rooms were well-decorated and modern with updated amenities.
However, some aspects of the rooms garnered less favorable reviews. A number of guests pointed out that certain rooms were dated and in need of refurbishment with mentions of "dated room," "rooms tired and worn," and "room decor in poor state." Noise was another issue for rooms located at the front of the hotel or with thin walls, leading to occasional disturbances from the street or neighboring rooms. Comfort levels also varied with some rooms being too hot or too cold and issues such as insufficient heating or the air conditioning system being missing were noted.
Bathrooms received mixed feedback: while some were described as lovely and functional, others were seen as old-fashioned and in need of upgrading. Moreover, the level of cleanliness in some bathrooms was criticized with specific complaints about uncleanliness and dated fixtures.
Overall, the Caledonian Hotel's rooms are valued for their spaciousness and comfort, complemented by a generally high standard of cleanliness. Nonetheless, the dated decor and occasional noise and temperature control issues suggest room for improvement.
Beds
The Caledonian Hotel boasts a generally positive reputation for its beds, described by many guests as comfortable and inviting. The majority of reviews highlight the comfort of the beds with adjectives such as comfy, very comfortable and extremely comfortable frequently appearing. Several guests appreciated the size of the beds, noting terms like massive, huge and large to describe their ample sleeping spaces. Clean and soft bedding further enhanced the sleeping experience, contributing to a restful stay. Despite the overwhelmingly positive feedback, there were a few mentions of less favorable aspects, including beds that were described as small, soft or uncomfortable by some guests. A few reviews pointed out inconsistencies in bed standards within the same room and occasional issues with specific mattresses being either too hard or allowing springs to be felt. Overall, while there are some mixed opinions, the majority of guests were satisfied with the bed comfort and cleanliness at the Caledonian Hotel.
Cleanliness
The 'Caledonian Hotel' impresses with its dedication to cleanliness, consistently earning high marks from guests for spotless rooms and well-maintained public areas. Visitors frequently note the hotel's overall tidy and inviting atmosphere. Rooms are often described as spacious, comfortable and immaculately clean, contributing to a pleasant stay. Despite some issues with dated decor and occasional dust, the cleaning staff’s efforts shine through as a highlight of the experience. Bathrooms generally meet cleanliness standards, though some updates could be beneficial. The hotel's central location and attentive staff further enhance the appeal, making it a dependable and hygienic choice for travelers.
Staff
The reviews of the Caledonian Hotel reveal an almost unanimous appreciation for the staff's friendliness and helpfulness. Guests frequently described the staff as fantastic, supportive and accommodating, often going out of their way to assist with requests and service. The reception staff, in particular, were highlighted for their professionalism, courtesy and efficiency. Notable mentions also included the bar and restaurant staff who were praised for being welcoming and attentive.
Although the overall sentiment was highly positive, a few isolated incidents of unhelpful or inattentive behavior were noted, including some concerns about housekeeping and response to specific requests. Occasionally, guests mentioned moments where staff seemed preoccupied, especially during busy periods or group bookings and there were instances of specific staff members being described as rude or unhelpful.
However, these negative comments were outweighed by the majority who found the staff to be polite, proactive and consistently willing to make the guests' stay enjoyable. Overall, the staff at the Caledonian Hotel are seen as a key highlight, contributing significantly to the pleasant and welcoming atmosphere that many guests experienced.
Wi-Fi
The Wi-Fi situation at the Caledonian Hotel has a mix of reviews with a recognizable trend toward more negative experiences. Guests have found the free Wi-Fi to be unreliable, particularly in rooms on the ground floor and in certain individual rooms such as 116 and 112. Connection speeds have been described as slow with issues such as intermittent access and weak signals frequently mentioned. Some users noted that the Wi-Fi didn't work at all in their rooms with connectivity available only in public areas, such as the reception, rather than in individual bedrooms. On a positive note, there were a few mentions of excellent and very good Wi-Fi connections, though these seem to be outliers. Overall, future guests should manage their expectations regarding stable and fast internet access throughout the hotel.
Parking
At the Caledonian Hotel, parking appears to be a mixed experience for guests. Many reviews highlight the availability of free parking, which is consistently noted as a positive aspect. Additionally, some guests mention that there is ample parking available, making it convenient for those who arrive by car. On the contrary, a significant number of reviews point out that parking can be difficult to find with limited spaces and a first-come, first-served policy often leading to congestion. The hotel's car park is described as small and sometimes full, leading to situations where guests must seek alternative parking solutions, such as on-street options or distant spaces. Although parking can be somewhat challenging and occasionally troublesome, some guests found the managed parking to be sufficiently accessible and appreciated the convenience of parking at the rear of the hotel. Overall, while the Caledonian Hotel does offer parking facilities, the limited availability and need for more spaces suggest that it could benefit from improvements in this area.
EV charging stations
The Caledonian Hotel has received positive feedback for its electric vehicle (EV) charging amenities. Guests appreciated the convenience of having designated EV charging points in the car park with several reviews highlighting the availability of free charging. The presence of car park chargers has been noted as particularly handy for those traveling with electric cars. The hotel provides clearly marked EV parking, ensuring that guests can easily access the charging facilities. Despite some inconsistencies in guest experiences, the general consensus is that the availability of EV charging at the Caledonian Hotel adds a valuable and convenient service for eco-conscious travelers.
Family
The Caledonian Hotel appears to be a favorable option for families looking for accommodations. Guests have remarked that the hotel offers spacious and comfortable family rooms, which makes it great for family stays. Many reviews highlighted the hotel's family-friendly nature, noting that there are excellent facilities to cater to families, including a family-friendly pool and child-friendly accommodations.
Kids seem to particularly enjoy their stay with options like toys in the rooms and a lift that added to their excitement. The presence of a kids menu and kid-friendly mealtime options were also appreciated by families.
However, some guests noted potential drawbacks, such as noisy surroundings that might not be suitable for children, especially due to the lively bar scene nearby, frequented by students. Overall, the positive feedback emphasizes the spaciousness of the family rooms, the comfort provided and the general suitability for families, making it a good choice for those traveling with kids.
Nightlife
The Caledonian Hotel in Newcastle is ideally situated for those looking to experience vibrant nightlife. Its location offers convenient access to a plethora of bars and restaurants, particularly around the lively Osbourne Road area. Visitors often praise the hotel for being surprisingly quiet despite its proximity to bustling nightlife spots. The Jesmond district, in which the hotel is located, is celebrated for its excellent bars, restaurants and a lively atmosphere, making it a perfect spot for a night out or a stag party.
The area around the hotel is always active with a busy and bustling street atmosphere, especially during weekends. While some guests noted the potential for noise from nearby bars and pubs, many appreciated the exciting local nightlife and the convenience of being within walking distance to the city center. Despite occasional noise during closing times and around drinking hours, the hotel's cozy and warm ambiance, friendly staff and good food provide a delightful counterbalance.
In summary, the Caledonian Hotel offers an excellent base for those keen on exploring the vibrant nightlife of Newcastle with plenty of bars, restaurants and social spots just a stone's throw away.
3 Star
The Caledonian Hotel stands out as a solid three-star option, offering a warm welcoming atmosphere and excellent value for money. Predominantly clean and tidy, the hotel features recently updated decor and well-maintained facilities that align well with the expectations for its rating. Guests consistently emphasized the great location and friendly staff, making it a convenient base for city exploration.
The hotel’s basic amenities, such as comfortable beds and a satisfactory breakfast, meet the three-star quality marks, ensuring guests a pleasant stay. While some rooms show signs of needing a fresh lick of paint and could benefit from refurbishment, the overall condition is decent for its category. A few drawbacks noted were the lack of telephones in rooms and certain areas not being spotless.
Despite these minor issues, the Caledonian Hotel is described as a charming property, offering a lovely experience with old-school charm, making it a better option than similar establishments in loud areas. Guests consistently highlighted the superb value for money, clean and convenient facilities and amiable service. Overall, it remains a well-priced and satisfactory choice for budget-conscious travelers.
Business
The Caledonian Hotel appears to cater well to business travelers, offering good value for money and a convenient location close to metro and rail links, making it easily accessible. Guests have highlighted the hotel's decent facilities, including good business amenities and reliable wifi. This makes it suitable for working trips and meeting business needs. Conference rooms are available for professional gatherings, further enhancing its appeal for business purposes. The hotel is described as having a clean room with a comfy bed, contributing to a pleasant stay. Its proximity to important business areas is frequently noted, reinforcing its suitability for business stopovers or travel. Overall, business travelers have found the Caledonian Hotel to provide good facilities for work and would recommend it for business stays.
Accessible
The Caledonian Hotel has received mixed feedback regarding its accessibility for guests with disabilities. On the positive side, many guests appreciated the hotel's convenient location with easy access to the Metro (West Jesmond), nearby restaurants and public transportation. Several reviews noted that rooms are spacious and spotless with at least some being marked as easily accessible and featuring accessible bathrooms. The hotel also offers an EV charger and a ramp for access at the rear.
However, there are notable areas for improvement. Some guests reported that disabled-friendly rooms were not provided even when requested and parking and elevator use presented challenges. The lift was frequently described as too small for wheelchairs and emergency call cords for disabled guests were found tied up off the floor. Additionally, disabled parking arrangements were deemed inadequate by some and the entrance doors were described as difficult to navigate.
Despite these challenges, the hotel's staff received praise for their efforts to accommodate guest needs and the ground floor accessibility was highlighted positively. The location's proximity to the city and public transport was beneficial, although limited parking remained a concern.
Overall, while the Caledonian Hotel offers some accessible features and receives commendations for room quality and location, there are significant accessibility challenges that need addressing.
Honeymoon
The Caledonian Hotel stands out with its appealing decor and tranquil ambiance, making it a fitting choice for those seeking a romantic getaway. Guests frequently highlight the hotel’s clean sheets and spacious beds, contributing to a comfortable stay. The rooms are noted for their soft lighting, enhancing the serene and intimate atmosphere. Although there's no direct mention of honeymoon-specific services, the hotel does offer honeymoon suites that surpass expectations in luxury and elegance. Overall, the quiet environment and thoughtful design elements make it an ideal destination for a special, romantic night.
No, Caledonian Hotel doesn't have any pool.
No, a spa isn't available at Caledonian Hotel.
No, Caledonian Hotel doesn't allow dogs.
No, parking facilities aren't available at Caledonian Hotel.