Four Points Flex by Sheraton Newcastle

Newcastle upon Tyne 54.96920000, -1.61304800 , 15 Westgate Road (Show on Map)
8.3
Very Good


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Summary of reviews**Four Points Flex by Sheraton Newcastle** is highly praised for its remarkable location, situated just a few minutes' walk from Newcastle Central Station, offering convenient access to both the railway and metro. This strategic placement makes the hotel an excellent base for exploring the city with guests appreciating the proximity to the city center, bars, restaurants, shops and key attractions like St. James Park and the Quayside. Despite its central location, the area remains surprisingly quiet, enhancing the overall stay experience. The combination of affordable rates, clean, modern and comfortable rooms, alongside friendly staff and efficient service, provides great value for money, making it a top choice for both leisure and business travelers.

The breakfast at Four Points Flex by Sheraton Newcastle is generally well-received with a variety of high-quality offerings including both hot and cold options. Traditional English breakfast items and continental choices cater to diverse preferences. While some guests found the breakfast pricey, the overall quality and friendly service made it a worthwhile addition to the stay.

Though the hotel's dinner service receives mixed reviews, the quality of in-house food and fair pricing, particularly the bar food and specific items like chicken tikka, are appreciated. However, limited menu options and occasional slow service suggest that guests might prefer exploring nearby dining alternatives.

Cleanliness is a standout feature at Four Points Flex by Sheraton Newcastle with guests consistently praising the spotless rooms and communal areas. Modern and sleek facilities, combined with daily upkeep by diligent staff, ensure a pleasant and welcoming atmosphere throughout the hotel.

The staff at Four Points Flex by Sheraton Newcastle are described as friendly, accommodating and helpful, greatly enhancing the guest experience. Their consistent professionalism, approachability and efficient service across all hours have earned repeated commendations, contributing significantly to guests' satisfaction and enjoyment of their stay.

Free WiFi at the hotel is generally reliable and strong, suitable for various needs despite occasional disconnection issues. The complimentary nature and overall ease of use of the service make it a positive aspect of the stay.

Families find Four Points Flex by Sheraton Newcastle welcoming with spacious family rooms and fun elements like bunk beds. The hotel’s location simplifies travel logistics and family-friendly dining options nearby further enhance convenience, making it a good choice for budget-friendly family accommodation.

For those interested in Newcastle's vibrant nightlife, the hotel's central location is ideal, offering easy access to numerous bars and nightclubs. However, some noise issues from nearby venues may disturb light sleepers.

The beds receive high marks for comfort with many guests describing them as extremely comfortable and conducive to a good night’s sleep. While some found the beds too firm or noted small sizes, the general consensus is positive regarding bed comfort.

As a three-star hotel, Four Points Flex by Sheraton Newcastle provides excellent value for money. Guests enjoy the modern, clean and well-maintained facilities, first-class cleanliness and friendly staff. The hotel offers a good choice for travelers seeking basic but comfortable accommodation in a central location.

Finally, Four Points Flex by Sheraton Newcastle excels in accessibility, offering convenient features for guests with disabilities. The proximity to public transport, accessible parking and specially designed rooms contribute to a comfortable and hassle-free stay for all travelers.

In summary, Four Points Flex by Sheraton Newcastle is highly recommended for its unbeatable location, clean and comfortable rooms, excellent service and overall great value for money, making it an ideal choice for a variety of travelers.
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Categories
Cheap Hotel
Provides affordable accommodation in the city. A reasonable choice for travelers seeking budget-friendly lodging.

3-Star Hotel
This hotel is located in the centre of Newcastle upon Tyne, 400 metres from Newcastle Train Station. It offers a great location that is not too noisy and very comfortable. Provides delicious breakfast.

Family Friendly Hotel

Hotel near Nightlife Spots

Accessible Hotel

Room Types
Standard Double Room with Bunk Bed and City View The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a flat-screen TV, a seating area, a safe deposit box, heating as well as city views. The unit has 2 beds.

Efficient Double Room The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a flat-screen TV, a seating area, a safe deposit box, heating as well as city views. The unit offers 1 bed.

Standard Double Room The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room provides a flat-screen TV, a seating area, a safe deposit box and heating. The unit offers 1 bed.

Large King Room with City View The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Guest Reviews
8.3
Very Good
Location
'**Four Points Flex by Sheraton Newcastle**' is highly praised for its remarkably convenient location. Situated just a few minutes walk from Newcastle Central Station, the hotel provides easy access to both the railway and metro, making it an excellent base for exploring the city. Guests appreciate its central setting, which places them within walking distance of the city centre, numerous bars, restaurants, shops and key attractions like St. James Park, the Quayside and cultural sites.

The prime location is repeatedly mentioned as ideal for leisure and business travelers alike with numerous reviews noting how simple it was to get around Newcastle from the hotel. This centrality is especially valued for late-night returns and early departures, due to its proximity to the station. The area is described as surprisingly quiet despite the central location, enhancing the overall stay experience.

Many guests also point out the value for money, highlighting the combination of the hotel's affordable rates and its superb location. Clean, modern and comfortable rooms further complement the positive remarks. Friendly staff and efficient service add to the welcoming atmosphere, ensuring a satisfactory stay for visitors.

Overall, Four Points Flex by Sheraton Newcastle’s unbeatable location serves as its standout feature, making it a top choice for travelers wanting quick and easy access to Newcastle's vibrant city life.

Breakfast
The breakfast at Four Points Flex by Sheraton Newcastle receives generally positive feedback from guests. Many appreciate the variety and quality of the offerings, describing it as lovely, superb and excellent. The buffet style is frequently mentioned with guests finding both hot and cold options plentiful and well-presented. Traditional English breakfast items like bacon and sausages, as well as continental choices like fresh grapefruit and various teas and coffees, cater to diverse preferences.

Guests consider the breakfast good value for money despite some noting it as pricey. The breakfast area is commended for cleanliness and the friendly staff enhance the dining experience. However, some reviews mention limited choices and the temperature of the food not always being ideal. Overall, the breakfast at Four Points Flex by Sheraton Newcastle is largely viewed positively, making it a worthwhile addition to the stay.

Dinner
Four Points Flex by Sheraton Newcastle offers a mixed dining experience for its guests. While the hotel’s restaurant is in full operation and the bar food is particularly praised, there are some limitations. Guests appreciate the good in-house food and commend the chicken tikka and fair pricing. The breakfast is often highlighted as delicious with a great variety that is well-liked by many.

However, some guests experienced disappointment due to the limited menu options and instances of slow service. Evening meals were not always available, leading to some frustration, although the proximity to numerous excellent restaurants, including Indian cuisine and popular chains like Nando's, offers an alternative to hotel dining.

Some reviews mention the need for a better and more expansive menu. The bar facilities and dining area receive positive feedback, contributing to a pleasant ambiance. While certain meals such as burgers received mixed opinions with some parts like the sweet potato chips being delicious, other aspects such as overcooked patties and small portion sizes detract from the overall dining experience.

Overall, while Four Points Flex by Sheraton Newcastle provides some quality meals and a pleasant bar environment, guests may need to explore nearby dining options for a more varied and satisfactory dining experience.

Rooms
Four Points Flex by Sheraton Newcastle receives consistent praise for its clean and modern rooms, which offer good value for money and a central location. The rooms, although often described as small, are noted for their cleanliness, functionality and comfort. Some guests appreciate the quirky design and modern amenities, including air conditioning, excellent Wi-Fi and soundproofing. The superior rooms are particularly liked for their spaciousness, floor-to-ceiling windows and decent views. Facilities like clean, well-laid-out bathrooms, comfortable beds and practical storage options are mentioned positively. However, there are some criticisms regarding the small size of many rooms, limited wardrobe space and occasional maintenance issues. Despite these minor drawbacks, the overall consensus highlights the hotel's efficiency, comfort and prime location near the city center and nightlife. The friendly staff and added conveniences such as luggage storage further enhance the guest experience.

Beds
At Four Points Flex by Sheraton Newcastle, the majority of guests have positive remarks about the beds, emphasizing their high level of comfort. Many described the beds as very comfy, super-comfy and extremely comfortable, making for a pleasant night's sleep. The large, clean and spacious beds were frequently praised with several guests mentioning the provision of extra pillows and blankets to enhance their comfort.

For those who prefer a plush sleeping experience, the soft and cozy beds seemed to fit the bill perfectly. The availability of both twin and double bed options also catered to different preferences with bunk beds receiving good reviews as well. Overall, the beds were described as providing the essentials for a good night's sleep in soundproof rooms.

However, some guests did find certain aspects less than ideal. A few noted the beds as being too firm or even rock-hard and some found the bed sizes to be on the smaller side. There were also occasional comments on the lack of comfort from the pillows with a few guests reporting them as hard or terrible. Despite these concerns, the general consensus highlights the comfort and quality of the beds, contributing to a satisfying stay at Four Points Flex by Sheraton Newcastle.

Cleanliness
Sleeperz Hotel in Newcastle consistently impresses guests with its exceptional cleanliness. Reviews highlight spotlessly clean rooms and bathrooms that are maintained at a high standard. The hotel offers modern, sleek and well-presented facilities, adding to the overall appeal. Guests frequently commend the tidiness and comfort of the rooms, praising the clean sheets, towels and well-furnished interiors. The communal areas are also noted for their cleanliness, contributing to a pleasant and welcoming atmosphere throughout the hotel.

The friendly and helpful staff, particularly the diligent cleaners, enhance the experience by ensuring daily upkeep and addressing any concerns promptly. The modern amenities, including reliable WiFi and smart bathroom features, further add to the comfort of the stay. Despite a few minor remarks suggesting that some areas could use a bit more attention, the majority of comments reflect a high level of satisfaction with the hotel's cleanliness and maintenance.

In summary, Four Points Flex by Sheraton Newcastle stands out for providing a spotless, comfortable and modern environment that meets and often exceeds guests' expectations.

Staff
The staff at Four Points Flex by Sheraton Newcastle have garnered widespread praise from guests for their exceptional service. Guests frequently described the staff as friendly, accommodating and helpful, noting the warm and welcoming atmosphere they create. Reception staff, in particular, received numerous commendations for being approachable, efficient and always ready to assist with requests. Emily at the front desk stood out as a notable mention for her exemplary service.

Guests appreciated the consistent friendliness and positive attitude exhibited by the staff with many describing them as polite, well-dressed and professional. The night staff also made a positive impression, ensuring security and comfort for guests' late check-ins. Instances of the staff going above and beyond, such as posting a guest's lost teddy bear and making great Pina Coladas, exemplified their dedication to providing outstanding hospitality.

While a minority mentioned some encounters with less friendly staff, the overall reviews were overwhelmingly positive. The team's coordinated effort and cheerful demeanor contributed significantly to guests' satisfaction, making their stay comfortable and enjoyable.

Overall, the staff at Four Points Flex by Sheraton Newcastle were highly regarded for their excellent service, friendliness and professionalism, earning repeated recognition from guests for making their stays memorable and pleasant.

Wi-Fi
Four Points Flex by Sheraton Newcastle offers generally reliable and free WiFi, frequently praised for its strength, quick access and dependable performance throughout the guest stay. Several positive reviews highlight a stable, solid and strong WiFi connection, often described as brilliant and perfect for various needs, including making taxi calls and handling online tasks.

However, a few guests noted some concerns, including instances of weak signals and occasional disconnections, which posed challenges, especially for those needing to work during their stay. Additionally, some reviews indicated the lack of secure WiFi, raising privacy concerns for certain visitors.

Overall, the majority of reviews express satisfaction with the hotel's WiFi, appreciating the ease of use and the complimentary nature of the service, making it conducive for both leisure and minor work-related activities.

Family
Four Points Flex by Sheraton Newcastle offers a warmly received experience for family stays, primarily praised for its family-oriented atmosphere and accommodating room options. Families appreciate the spacious family rooms, often highlighted for their generous size and the added fun element of bunk beds, which are particularly loved by children. The hotel's convenient location near the train station simplifies travel logistics for families, making transit hassle-free.

Travelers also find the proximity to family dining options and its placement in a family-friendly area to be very beneficial, enhancing the overall convenience. Parents and their children often enjoy their stays, including outings and pampering sessions, making the hotel suitable for both short and longer stays. The clean rooms and accommodating staff contribute positively to the family experience, ensuring a pleasant stay for all members. Sleeperz Hotel is noted as a good choice for families looking for budget-friendly accommodation without compromising on essential comforts.

Nightlife
Four Points Flex by Sheraton Newcastle finds itself at the heart of a vibrant nightlife scene, perfect for those looking to experience the best of what the city has to offer after dark. With a range of bars and nightclubs within walking distance, guests can easily enjoy the numerous options available. The hotel's location is especially convenient for party-goers, providing close proximity to various lively nightlife spots.

Despite the considerable number of positive comments regarding the hotel's accessibility to nightlife, there are mentions of noise issues. Some guests reported disturbances from nearby nightclubs and bars with music sometimes lasting until 2am and sounds from loud groups of people returning from nights out. This noise can occasionally reflect in the rooms and there's even a mention of a noisy fan disturbing sleep.

However, for those who prioritize vibrant nightlife and easy access to entertainment venues, Four Points Flex by Sheraton Newcastle remains an attractive option. The location is described as excellent, ideal for enjoying good bars, restaurants and pubs, making it a convenient choice for those keen on exploring Newcastle's night scene.

3 Star
Four Points Flex by Sheraton Newcastle offers a budget-friendly stay with excellent value for money. Its central location is a significant advantage, placing guests relatively close to the railway station, nightlife, bars and plenty of restaurants. The hotel is described as modern, smart and well-maintained with clean rooms and first-class cleanliness standards in all areas. The helpful and happy staff contribute to a positive experience. Despite being a budget hotel, it features cosy beds and smart bathrooms, ensuring a comfortable stay. While it lacks bar snacks and has issues with the sound of flushing toilets, the overall stay is decent for the price paid. This hotel is a good choice for travelers seeking a clean, basic and centrally-located accommodation without the frills but with great value for the money.

Accessible
Sleeperz Hotel Newcastle has garnered praise for its excellent accessibility features, making it an ideal option for guests with disabilities. The hotel is conveniently located near the central station and various public transport options, providing easy access for travelers. Guests have noted that the overall location is handy and convenient for accessing key city center facilities. The property boasts accessible parking and facilities with spacious, clean rooms specifically designed for guests with mobility challenges. These rooms include accessible bathrooms with wet flooring, ensuring a comfortable and hassle-free stay. The welcoming and friendly staff further enhance the experience with smooth check-in processes. Sleeperz Hotel Newcastle successfully combines modern amenities with great accessibility, making it a top choice for physically less able travelers.


No, Four Points Flex by Sheraton Newcastle doesn't have any pool.

No, a spa isn't available at Four Points Flex by Sheraton Newcastle.

No, Four Points Flex by Sheraton Newcastle doesn't allow dogs.

No, parking facilities aren't available at Four Points Flex by Sheraton Newcastle.

No, Four Points Flex by Sheraton Newcastle doesn't have a gym.

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