Grainger Hotel
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Summary of reviewsThe Grainger Hotel in Newcastle stands out for its prime location, ideal for travelers seeking convenient access to the city center and a plethora of dining options. Football fans particularly appreciate its proximity to Newcastle United Football Club and St. James Park. The bustling neighborhood offers various restaurants, cafes, shops and supermarkets, ensuring all necessities are within reach. Additionally, efficient transport connections make the hotel an excellent base for exploring the city.
Despite the absence of breakfast services, which has been a point of disappointment among guests due to misleading information on the hotel's website, the hotel compensates with its budget-friendly rates and fabulous location. The rooms, while clean and comfortable, may appear outdated and in need of renovation with issues such as peeling paint and old windows. However, they remain well-maintained with essential amenities, making them suitable for single travelers seeking basic accommodations.
Cleanliness in the hotel varies with some rooms described as tidy and nicely decorated while others fall short, presenting issues such as mold, dirty carpets and unpleasant odors. Nevertheless, the consistently praised friendliness and professionalism of the hotel staff significantly enhance the guest experience. The team is noted for their responsiveness, thoughtful gestures and excellent customer service.
Parking at Grainger Hotel is another highlight, offering private, on-site facilities for a fee, providing a secure option monitored by cameras and locked gates at night. Guests generally appreciate the convenience and safety of these parking options despite mixed feelings about the additional cost.
Guest feedback on bed comfort is mixed with many describing the beds as comfortable or even super comfy, while others experienced discomfort due to hard mattresses or cleanliness issues. Despite these inconsistencies, the hotel offers a very good value for its price, being an ideal, no-frills accommodation option for budget-conscious travelers seeking essential comforts and warm service.
Categories
Despite the absence of breakfast services, which has been a point of disappointment among guests due to misleading information on the hotel's website, the hotel compensates with its budget-friendly rates and fabulous location. The rooms, while clean and comfortable, may appear outdated and in need of renovation with issues such as peeling paint and old windows. However, they remain well-maintained with essential amenities, making them suitable for single travelers seeking basic accommodations.
Cleanliness in the hotel varies with some rooms described as tidy and nicely decorated while others fall short, presenting issues such as mold, dirty carpets and unpleasant odors. Nevertheless, the consistently praised friendliness and professionalism of the hotel staff significantly enhance the guest experience. The team is noted for their responsiveness, thoughtful gestures and excellent customer service.
Parking at Grainger Hotel is another highlight, offering private, on-site facilities for a fee, providing a secure option monitored by cameras and locked gates at night. Guests generally appreciate the convenience and safety of these parking options despite mixed feelings about the additional cost.
Guest feedback on bed comfort is mixed with many describing the beds as comfortable or even super comfy, while others experienced discomfort due to hard mattresses or cleanliness issues. Despite these inconsistencies, the hotel offers a very good value for its price, being an ideal, no-frills accommodation option for budget-conscious travelers seeking essential comforts and warm service.
Cheap Hotel
Provides affordable accommodation in a central location. A reasonable option for those looking for budget-friendly lodging.
3-Star Hotel
This hotel offers a central location and basic amenities. It is suitable for budget-conscious travelers seeking a convenient place to stay.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Grainger Hotel boasts a prime location, ideal for travelers seeking convenient access to the city center and a wide array of dining options. Guests appreciated the hotel's proximity to Newcastle United Football Club and St. James Park, highlighting its appeal for football fans. The hotel is surrounded by various restaurants, cafes, shops and supermarkets, making it easy for guests to find everything they need.
The area around the hotel is lively with plenty of food choices and transport connections that ensure a quick journey to the central part of town. Many guests noted that the hotel is just a short walk, often described as 20 minutes or a quick bus ride away from the city center. This proximity makes it a convenient base for exploring Newcastle.
The overall vibe of the location received mixed feedback with some guests mentioning it is in a rundown neighborhood, while others found it quiet and affordable. Nonetheless, the hotel’s easy booking and seamless check-in process, combined with helpful staff, were consistently praised. The surrounding amenities and the ease of reaching key city spots contribute to the hotel's strong appeal among visitors.
Grainger Hotel's current offerings do not include breakfast, which has been noted in numerous guest reviews. Many travelers have expressed disappointment at the absence of this service, particularly as the hotel's website inaccurately suggests the availability of a continental breakfast. The lack of breakfast options leads guests to seek alternatives elsewhere, sometimes finding none convenient nearby. There is a recurring suggestion that the inclusion of breakfast could significantly enhance the stay experience. While guests appreciate the hotel's fabulous location and budget-friendly rates, the outdated facilities and misleading advertising around breakfast provision have been a common point of contention. Adding breakfast to the amenities could potentially make the Grainger Hotel an ideal choice for visitors to Newcastle.
The rooms at Grainger Hotel offer a mix of clean and comfortable accommodations, though many guests noted that the facilities are a bit outdated and the hotel is in need of renovation. Despite being small, the rooms are generally well-maintained and tidy with all the necessary amenities and some even feature fantastic showers. However, issues such as peeling paint, old windows that let in noise and occasional odd smells detract from the overall experience. Guests often mentioned that the rooms could be too hot, some even facing problems like leaking roofs or broken doors. On the bright side, the hotel staff received praise for their friendliness and professionalism, adding a positive touch to the stay. While the hotel may struggle with a tired and neglected decor, it remains a budget-friendly option for single travelers looking for a basic, clean place to stay.
At Grainger Hotel, guest feedback on bed comfort is mixed but leans towards the positive side. Many travelers praised the beds as being comfy, very comfy or even amazingly comfortable. The term super comfy appeared frequently, highlighting a generally good experience for some guests. While there were comments noting clean and decent beds, a notable number of reviews pointed out significant discomfort with descriptions of hard mattresses, springs poking and some even mentioning stains and mould. In sum, while several guests found the beds to be a restful experience, others experienced considerable issues with comfort and cleanliness.
Grainger Hotel presents a mixed bag in terms of cleanliness based on guest reviews. On the positive side, some guests found their rooms to be clean, tidy and nicely decorated with clean sheets and bedding. Staff friendliness was frequently mentioned and clean, quiet rooms added to a generally good value experience for several visitors. However, numerous reviews highlighted significant cleanliness issues. Common complaints included mould on walls, dirty carpets and pervasive odors of smoke and urine. Some described the hotel as needing a deep clean, citing dirty bathrooms, peeling walls and insect infestations. The general consensus indicates that while some rooms meet acceptable cleanliness standards, many others fall short, making stays inconsistent.
The Grainger Hotel boasts a team of staff who leave a lasting impression on guests with their friendly, helpful and professional demeanor. Guests frequently highlight the staff's responsiveness, cooperative nature and excellent customer service. Reception staff, in particular, receive accolades for their politeness and professionalism with instances of thoughtful gestures like complimentary room upgrades. The manager and hosts are also mentioned for their calm, pleasant attitudes, contributing to a welcoming environment. Overall, the consistent theme across reviews is that the hotel staff significantly enhance the guest experience through their courteous and supportive interactions.
Grainger Hotel offers several appealing parking options for its guests. The hotel provides private, on-site parking located at the rear of the building for a fee of £5 per night, which many guests found quite helpful. The secure car park, featuring gates that are locked at night and monitored by cameras, received positive comments for the added layer of safety and peace of mind it provides. Guests appreciated the ease of access to these facilities and the convenience they offer regardless of arrival time. However, it's worth noting that some guests felt the extra charge for parking was unnecessary. Despite these mixed feelings about the cost, the overall sentiment towards the parking facilities was largely favorable, highlighting the benefit of having a secure and well-maintained parking option on the hotel grounds.
Grainger Hotel offers a budget-friendly option with spotlessly clean and tidy rooms, perfect for those on a limited budget. The hotel’s location near the city centre and main attractions makes it a convenient choice for travelers. Basic amenities are provided and the staff is helpful and friendly, ensuring a comfortable stay. While the accommodation is simple, it offers very good value for the price paid. Guests appreciate the availability of transport options and the overall affordability of the hotel. Ideal for anyone looking for a no-frills place to rest for the night, Grainger Hotel delivers on its promise of essential comforts and a warm service experience.
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Location
The area around the hotel is lively with plenty of food choices and transport connections that ensure a quick journey to the central part of town. Many guests noted that the hotel is just a short walk, often described as 20 minutes or a quick bus ride away from the city center. This proximity makes it a convenient base for exploring Newcastle.
The overall vibe of the location received mixed feedback with some guests mentioning it is in a rundown neighborhood, while others found it quiet and affordable. Nonetheless, the hotel’s easy booking and seamless check-in process, combined with helpful staff, were consistently praised. The surrounding amenities and the ease of reaching key city spots contribute to the hotel's strong appeal among visitors.
Breakfast
Rooms
Beds
Cleanliness
Staff
Parking
3 Star
No, Grainger Hotel doesn't have any pool.
No, a spa isn't available at Grainger Hotel.
No, Grainger Hotel doesn't allow dogs.
Yes, parking facilities are available at Grainger Hotel.
No, Grainger Hotel doesn't have a gym.
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