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Summary of reviewsGrainger House Hotel is an appealing choice for travelers prioritizing convenience and affordability, with its strategic location just a short distance from the city center. Nestled in a serene area, the hotel offers easy access to urban attractions via nearby bus routes and features a spacious car park for those driving. Guests appreciate the classic charm of the building and the welcoming environment cultivated by the friendly staff, who consistently enhance stays with their professionalism and attentive service.
The accommodations present a mix of experiences, with some guests enjoying the comfortable, spacious rooms and luxurious beds, contributing to a restful night's sleep. The beautiful architecture, high ceilings, and practical amenities like free WiFi and a kitchen area add to the overall positive experience, providing excellent value for money. While there are concerns about cleanliness and maintenance, the hotel staff are responsive and quick to resolve any issues, demonstrating a commitment to guest satisfaction.
Despite some criticisms regarding room conditions, many guests praise the cleanliness of the bathrooms and the general upkeep of the facility amidst ongoing renovations. The staff's dedication to creating a warm and accommodating atmosphere is consistently highlighted, making Grainger House Hotel a pleasant, budget-friendly choice with charm and comfort. Show more
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Categories
Cheap Hotel
Provides affordable accommodation in Newcastle Upon Tyne. Offers reasonable value for budget-conscious travelers.
3-Star Hotel
This hotel provides basic accommodations and essential amenities. It is a straightforward option for travelers seeking a simple place to stay.
Hotel for Honeymoon
Family Friendly Hotel
Room Types
Executive Triple RoomStandard room with shared bathroom facilities. Additional amenities include a Smart TV with Netflix, and free WiFi.
All rooms come with complimentary tea/coffee, biscuits and bottled water.
Family RoomEn suite room with a TV and complimentary toiletries. Additional amenities include a Smart TV with Netflix, and free WiFi.
All rooms come with complimentary tea/coffee, biscuits and bottled water.
Standard Quadruple RoomThis family room has a 2 single beds, 1 double bed and an en-suite bathroom. Additional amenities include a Smart TV with Netflix, and free WiFi.
All rooms come with complimentary tea/coffee, biscuits and bottled water.
Quadruple RoomAdditional amenities include a Smart TV with Netflix, and free WiFi.
All rooms come with complimentary tea/coffee, biscuits and bottled water.
Superior Family RoomAdditional amenities include a Smart TV with Netflix, and free WiFi.
All rooms come with complimentary tea/coffee, biscuits and bottled water.
Single RoomOffering free toiletries, this single room includes a shared bathroom with a shower. The single room offers executive lounge access, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Triple RoomThe triple room features executive lounge access, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.
Twin Room with Private BathroomThe twin room features executive lounge access, an electric kettle, a carpeted floor, a flat-screen TV, as well as garden views. The unit has 2 beds.
Double Room with Private BathroomThe double room provides executive lounge access, a wardrobe, an electric kettle, a flat-screen TV, as well as garden views. The unit offers 1 bed.
Guest Reviews
5.9
Rated
Location
Grainger House Hotel is strategically situated a short distance from the city center, making it a practical choice for visitors who prioritize value and convenience. The hotel is nestled in a peaceful, quiet area, providing guests with a restful retreat, but with easy access to urban attractions. Transportation is hassle-free, with a convenient bus stop right outside the hotel offering straightforward connections to and from the city, particularly the No.30 and No.31 buses. For those driving, the location features a spacious car park and is a mere 8-10 minute drive to the city center. Although it may initially prove a bit tricky to locate when approached from the west, the hotel's proximity to commercial shops adds to its appeal. The environment may not be the most modern, yet it compensates with cost-effectiveness and the charm of a classic, old building. The friendly and welcoming staff further enhance the stay, ensuring a comfortable and budget-friendly option for travelers.
Rooms
Grainger House Hotel offers a mix of experiences when it comes to room accommodations. While some guests appreciated the comfortable and spacious features of the rooms, others found them to be less impressive due to cleanliness concerns. The units themselves are nicely decorated, and the presence of a comfortable living lounge adds to the appeal of the hotel. Accessibility is a notable plus, with easy access to laundry facilities for guests' convenience. However, some rooms face issues like cold temperatures and dampness, and the cleanliness of certain rooms has been flagged as needing improvement. Despite these challenges, the staff's responsiveness shines through, as they have been quick to address issues such as transferring guests to a clean room when necessary. Overall, though the external appearance might not immediately impress, the warm welcome and efficient service help set a positive tone for guests.
Beds
At Grainger House Hotel, guests consistently praise the comfort of the beds, highlighting them as a significant aspect of their stay. The rooms offer a combination of comfort and elegance, with high ceilings enhancing the overall ambiance. Many reviewers commend the luxurious feel of the rooms, which are available at affordable prices, making it an appealing choice for travelers seeking value for money. The warm atmosphere and beautiful architecture of the building add to the cozy experience, making guests feel right at home.
There is mention of practical amenities, such as free WiFi, alongside facilities like a kitchen and dining area, enabling guests to enjoy a personalized experience. Despite a few concerns about room arrangements and sound insulation, the overall impression is positive, with the comfort of the beds standing out as a defining feature.
Cleanliness
Grainger House Hotel has received feedback focusing on the cleanliness standards, with a mix of positive and negative aspects. Guests have praised the hotel for its clean and tidy environment, highlighting the cleanliness of the bathroom and the overall fresh state of the facility. The room cleanliness is generally appreciated, with clean sheets mentioned as a positive point, and some guests noted the rooms as lovely and well-kept despite ongoing renovations. The staff have been described as friendly and welcoming, contributing to a great atmosphere. However, some reviews have expressed disappointment, pointing out issues such as smelly carpets, unclean toilets, and insufficient room maintenance. Concerns about the property's general hygiene and specific issues like liquid stains and filthy bins were also noted. Overall, while several guests found the hotel clean and accommodating, others have raised significant concerns about its cleanliness and upkeep.
Staff
The Grainger House Hotel is home to a team of exceptionally warm and friendly staff, creating a welcoming atmosphere for all guests. The professionalism of the staff is evident, with many going above and beyond to ensure guests feel comfortable and taken care of during their stay. From attentive receptionists like Haseeb to staff ready to help in challenging situations, the hotel consistently earns praise for its personal touch and warm hospitality.
Guests frequently note the politeness and helpfulness of the staff, which adds to the overall positive experience of the hotel. The staff’s dedication to quality service is complemented by their efforts in ensuring rooms are clean and well-appointed, fostering a peaceful environment for guests to relax and unwind.
Whether checking in early or navigating a late-night issue, the Grainger House Hotel's staff, including well-mannered night porters, are always on hand to assist, showcasing their commitment to excellent customer care. The manager further contributes to this seamless experience with commendable service attitudes. With ongoing renovations that don’t interfere with guest comfort, the hotel is an easily accessible yet budget-friendly choice for travelers seeking a pleasant stay.
No, Grainger House Hotel doesn't have any pool.
No, a spa isn't available at Grainger House Hotel.
No, Grainger House Hotel doesn't allow dogs.
No, parking facilities aren't available at Grainger House Hotel.