The Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG receives largely positive reviews from guests, owing to its strategic location, excellent services, and welcoming environment. The hotel's proximity to Niagara Falls and various local attractions, such as shopping destinations and dining options, makes it a preferred stopover for visitors in the Buffalo area. Guests frequently commend the location, which is made even more appealing by the attentive staff.
The breakfast offerings at the hotel are well-received, with guests appreciating the variety and quality of choices available, including eggs, meats, pastries, and beverages. The pancake machine is particularly popular, contributing to the overall enjoyable dining experience fostered by the friendly staff. While some have noted minor issues such as limited variety and occasional shortages, the breakfast service is generally considered a positive aspect of the stay.
Accommodation at the hotel is characterized by spacious and clean rooms, contributing to a comfortable stay. Guests often highlight the cleanliness and size of the rooms, as well as the well-maintained bathrooms. Some reviews mention minor inconveniences like slightly soft mattresses or the need to request services, but these are significantly outweighed by the positive feedback on room conditions.
Cleanliness throughout the hotel, including both general areas and individual rooms, is another aspect praised by guests, reflecting the hotel's commitment to maintaining a high standard. This attention to cleanliness, combined with the hotel's convenient location, makes it a reliable choice for visitors to the area.
The staff at the Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG are often described as friendly and helpful, enhancing the overall guest experience. Individual staff members, such as Mark and Patt, are noted for their exceptional service, and the front desk personnel receive frequent commendations for their support. The team's warm and respectful demeanor complements the hotel's amenities, ensuring a pleasant stay for guests. Overall, the combination of strategic location, satisfying breakfast, clean accommodations, and exceptional service makes this hotel a favored option in the Buffalo area.
Sleep Inn in the Buffalo area garners positive reviews for its prime location, offering convenient access to major highways, attractions like Niagara Falls, shopping districts, and the University of Buffalo. Guests appreciate the hotel's proximity to dining and shopping options, providing an all-inclusive experience. Despite its older structure, the property is praised for cleanliness and maintenance, contributing to a restful and quiet environment due to its secluded setting. Amenities such as a pool, spa, and 24/7 beverage availability enhance guest comfort.
The breakfast service at Sleep Inn is frequently applauded for its variety and selection, including sausage, eggs, waffles, and baked goods, providing a hearty start to the day. While some guests desire more variety, especially in vegetables, the complimentary buffet breakfast is often highlighted as superior to typical budget hotel offerings.
Rooms are generally deemed clean and comfortable, with particular praise for the cozy beds, making for a peaceful stay. The presence of essential amenities like a fridge and microwave adds convenience. Though room size and bathroom layout are occasionally critiqued, the overall accommodation meets the needs of its visitors.
Exemplary cleanliness is a standout feature, with guests commending the spotless rooms and well-maintained facilities such as the inviting pool and hot tub. The common areas, including the lobby and dining space, are also kept tidy, enhancing the welcoming atmosphere.
Sleep Inn is noted for its exceptional staff, characterized by friendliness and professionalism. The team is dedicated to exceeding service expectations, making guests feel genuinely cared for throughout their stay. Specific staff members are often recognized for their courteous and attentive service.
The pool area is a highlight, with a clean heated pool and sizable hot tub providing relaxation. The environment is warm and inviting, appealing to families and couples alike. The fitness room, though small, is equipped with quality machines suitable for maintaining workout routines.
Parking at Sleep Inn is highly convenient, offering ample space and secure, well-lit areas without additional costs. This feature, alongside effective management of the lot, contributes to an easy and hassle-free experience.
Finally, the beds at Sleep Inn receive mixed reviews; many guests find them exceptionally comfortable and conducive to a restful sleep, while others note variability in size and condition. Overall, Sleep Inn is favored for its combination of location, cleanliness, and excellent service, providing great value for travelers.
La Quinta by Wyndham Buffalo Amherst is highly regarded for its excellent location, which offers stunning convenience for travelers exploring Buffalo and Niagara Falls. Strategically situated near major highways like I-290, the hotel provides quick access to numerous shopping malls, outlets and various restaurants. Proximity to the University at Buffalo and the Erie Canal bike trail enhances its appeal, making it a practical choice for both families visiting students and adventure seekers. Despite the vicinity to major roads, guests consistently appreciate the hotel’s quiet and tranquil atmosphere, augmented by the green surroundings and a clean, fresh-smelling environment.
The hotel offers a generally well-received breakfast with a diverse selection including hot items like bacon, scrambled eggs, toast, cereals, waffles and appreciated coffee. While the breakfast area is clean and the quality satisfies many guests, there are minor suggestions for more variety, especially in fresh fruits and adjustments in serving hours to accommodate different schedules.
Rooms at La Quinta by Wyndham Buffalo Amherst earn praise for their spaciousness, modern design and exceptional comfort. The comfortable beds, often deemed as remarkably comfortable or even amazing, enhance the all-around experience. Cleanliness is another high point; guests recognize the consistently clean rooms and bathrooms. The inclusion of useful amenities like microwaves adds to the convenience.
Staff friendliness and helpfulness significantly elevate the overall guest experience with notable mentions of individuals who excel in customer service. The team at the hotel is generally lauded for their warmth and eagerness to assist, creating a welcoming atmosphere. While there are occasional mentions of less favorable experiences, the prevailing sentiment is positive regarding staff interactions.
The indoor pool presents a mixed bag of reviews. Patrons enjoy the saltwater pool's accessibility and warm temperature, although its small size and occasional cleanliness issues are noted challenges. The hotel could improve the pool experience by ensuring meticulous maintenance and better towel availability.
Overall, the hotel stands out for its combination of strategic location, comfort, cleanliness and friendly staff, making it a favorable choice for a pleasant and convenient stay in Buffalo Amherst.
Hampton Inn Buffalo - Amherst receives consistently positive feedback for its strategic location, exceptional service, and comfortable accommodations. Positioned in the heart of Amherst, the hotel offers convenient access to Niagara Falls, the University at Buffalo, and numerous shopping and dining venues. This prime location, coupled with a peaceful surrounding, makes it an appealing choice for both business and leisure travelers.
The hotel's well-maintained facilities are frequently highlighted, with guest rooms noted for their cleanliness, modern decor, and spaciousness. The beds are especially praised, with many guests describing them as exceptionally comfortable, contributing to restful nights. The accommodation is further enhanced by practical amenities like refrigerators and microwaves, ensuring guest convenience.
Breakfast at Hampton Inn Buffalo - Amherst is a standout feature, offering a variety of delicious options that cater to diverse tastes. Guests appreciate the clean, spacious breakfast area and commend the staff for their efficient service. While a few suggest a broader range of breakfast meats, the overall offering is considered superior to typical American hotel breakfasts.
The staff at Hampton Inn Buffalo - Amherst are frequently lauded for their friendliness, professionalism, and willingness to assist with guest needs. Their helpfulness and warm demeanor significantly enhance the guest experience, creating an inviting atmosphere throughout the hotel.
Additional amenities such as the pet-friendly policy, ample parking, a robust gym, and a well-maintained pool add to the hotel's appeal. Families enjoy the welcoming environment, spacious rooms, and family-friendly features like walking trails and a child-friendly pool area.
Overall, Hampton Inn Buffalo - Amherst stands out as a top choice for travelers, offering superior service and a comfortable, convenient stay despite being rated as a 2-star facility. Its commitment to cleanliness, guest satisfaction, and family-friendly policies ensure a pleasant visit for anyone exploring the Amherst area.
Staybridge Suites Buffalo-Amherst by IHG is highly recommended by guests for a multitude of reasons, with many positive reviews highlighting its exceptional offerings and services. The hotel's prime location is a major attraction, providing easy access to the airport, University at Buffalo, dining establishments, shopping areas, and significant attractions, including the famous waterfalls. Despite its age, the hotel's cleanliness and its quiet surroundings contribute to a comfortable stay, further enhanced by the exceptional staff service.
The breakfast experience is another standout feature, with guests commending the diverse and high-quality offerings that include numerous healthy options. The ample time frame for enjoying breakfast, along with the clean and well-maintained area, add to the positive experience. The spacious suites and comfortable beds provided by the hotel offer additional comfort, making it an ideal choice for travelers.
Guest reviews consistently praise the hotel rooms for their spaciousness and cleanliness. The rooms are bright and come equipped with useful amenities such as microwaves, refrigerators, coffee makers, and utensils, ensuring a convenient stay. While there have been suggestions for minor improvements in carpet cleanliness and room fixtures, the overall feedback remains overwhelmingly positive, particularly regarding the friendly and helpful staff.
The exceptional cleanliness of Staybridge Suites Buffalo-Amherst is frequently acknowledged in guest reviews, with rooms and facilities described as bright, spacious, and well-kept. The hotel's festive decorations enhance the positive atmosphere during holiday seasons. Although isolated issues related to cleanliness have been mentioned, they do not overshadow the overall perception of a clean and comfortable facility.
Finally, the hotel's staff receives high praise for their outstanding service and hospitality. Guests frequently highlight the staff's friendliness and readiness to assist, with particular commendation for the night staff and front desk team. The staff's dedication to ensuring guest satisfaction contributes to creating a warm and welcoming environment.
Overall, Staybridge Suites Buffalo-Amherst by IHG is favored by visitors for its convenient location, excellent breakfast, well-maintained rooms, cleanliness, and exceptional staff service, making it an attractive option for a comfortable and enjoyable stay.
Comfort Inn University enjoys an outstanding reputation for delivering a comfortable and convenient stay, particularly highlighted by its prime location near the University at Buffalo's North Campus and close proximity to attractions like Niagara Falls. This makes it an ideal choice for families visiting students, tourists exploring local sites, or those indulging in shopping sprees. The pet-friendly policy and availability of an EV charger add to the property's appeal.
Guests appreciate the varied breakfast offerings, which include options like eggs, sausage, waffles, and gluten-free items. The dining experience is enhanced by a clean environment and attentive staff, making meals a pleasant part of the stay. Although some desire more variety, the complimentary breakfast is valued for its convenience and quality.
The hotel rooms are consistently praised for their cleanliness, comfort, and adequate size, with many guests highlighting the comfortable beds and pillows that ensure restful sleep. Amenities like a small fridge and microwave make them suitable for longer stays. While there are occasional remarks about room size variability and bathroom updates, the overall guest experience remains positive due to friendly service and value for money.
Cleanliness is a standout feature throughout the property, with well-maintained premises and spotless rooms contributing to its inviting atmosphere. Even amidst renovations, guests commend the staff for their friendly, helpful demeanor, which enhances their visit. The staff’s attentiveness extends from efficient check-in and check-out processes to resolving issues such as EV charger repairs promptly, making guests feel at home.
Overall, Comfort Inn University provides a restful and affordable experience with exceptional service, making it a top choice for travelers seeking a reliable and comfortable stay in the area.
Provides a luxurious and historic experience with its indoor pool in Niagara on the Lake. The hotel's elegant design and exceptional service make it a memorable destination.
Summary of reviews related to the 'Indoor Pool' category
The Prince of Wales hotel features an indoor pool that many guests appreciate for its general look and feel, describing it as a nice and clean facility. However, certain maintenance issues have been noted, including the need for better lighting and air conditioning in the pool area. Additionally, some guests mentioned that the pool room's temperature could be warmer and highlighted concerns over cleanliness, particularly with the shower area. Availability issues were also reported with the pool facilities sometimes being restricted due to health regulations. Despite these challenges, those who used the pool enjoyed a quiet and pleasant experience.
When you visit the Staybridge Suites, you'll feel your stress melt away in the ease of a large, apartment-style suite. Located near Cheektowaga, the hotel's central location provides easy and quick access to the Buffalo, New York airport.
Summary of reviews
Staybridge Suites Williamsville Buffalo by IHG receives high praise for its convenient and strategic location, ideal for travelers needing proximity to family, dining, shopping and the airport. Its setting on quiet streets near major road junctions appeals to guests seeking a blend of tranquility and accessibility. Visitors appreciate the value for money, clean rooms, friendly staff and ample amenities, making it a favorite among many.
The breakfast offerings receive generally positive feedback with a variety of good options, including sausages, scrambled eggs, muffins, cereals and yogurt. However, some guests mention the need for more diverse selections and prompt restocking. Despite a few critiques, most guests find the breakfast satisfactory and a great start to their day.
The spacious rooms at Hawthorn Suites, often described as huge and well laid out, are a standout feature. Guests enjoy the clean and comfortable accommodations, noting the homely feel with kitchenettes and ample amenities. Although there are mentions of dated furniture and minor maintenance issues, the overall consensus is that the rooms provide excellent value for money.
Cleanliness at the hotel receives mixed reviews. Many guests commend the cleanliness of the rooms and public areas, while others note issues with maintenance, moldy smells and dated facilities. Despite these concerns, the cleanliness level is generally deemed satisfactory by most.
The hotel staff is mostly praised for their friendliness and professionalism. Guests highlight the accommodating nature and attentiveness of the staff, although some reviews note inconsistencies in service and the need for better training.
The pool area is appreciated for its cleanliness and size, though some guests mention issues like inadequate lighting, humidity and occasional closures. Despite these drawbacks, the pool contributes positively to the overall guest experience.
Hawthorn Suites is also well-suited for families, offering kid-friendly outdoor areas and spacious rooms with kitchen facilities. The complimentary breakfast and the quiet setting add to the convenience for family stays, although some facilities could benefit from better maintenance.
Opinions on the beds are divided. Some guests find the beds exceptionally comfortable, while others describe them as hard and uncomfortable, impacting their sleep quality. There are also reports of issues with the sleeper sofas and cleanliness of the bedding.
Overall, Staybridge Suites Williamsville Buffalo by IHG is favored for its location, spacious rooms and friendly staff, although there are areas for improvement, particularly in maintenance and breakfast variety.