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Summary of reviewsThe Best Western Voyageur Place Hotel consistently earns positive reviews for its strategic location, excellent service, cleanliness, and satisfying breakfast offerings. Guests appreciate its central location, which provides easy access to shopping malls, essential services, and Southlake Hospital. The convenience of nearby parking and the possibility of early check-ins adds to the overall ease and comfort of staying at this hotel.
While breakfast at The Buttery is not included in the room price, visitors find the quality and service at the restaurant commendable. The Buttery offers a pleasant dining experience, complemented by friendly staff, allowing guests to start their day on a positive note.
Cleanliness is another strong point for the hotel, with guests frequently highlighting well-maintained rooms and facilities. Despite a few comments about the hotel being slightly dated, the exceptional cleanliness and orderliness of the environment ensure a comfortable stay.
The staff at the Best Western Voyageur Place Hotel receive high praise for their welcoming and attentive service. Known for their cheerful demeanor and professionalism, the team fosters a friendly atmosphere, ensuring guests feel comfortable and well cared for. The front desk staff stands out for their polite and understanding approach, often going the extra mile to accommodate guest requests and ensure a pleasant stay.
The combination of a superb location, satisfying dining options, immaculate cleanliness, and outstanding service creates a memorable and enjoyable experience for those staying at the Best Western Voyageur Place Hotel. Show more
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Categories
Hotel with Parking
This hotel offers parking amenities for guests arriving by car.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Cheap Hotel
3-Star Hotel
Room Types
Queen Room with Sofa BedThis room features a seating area with a single sofa bed and a flat-screen TV. A mini-fridge, microwave, and a coffee maker are also included.
Deluxe Queen Room - Non-SmokingThis queen room in the main building also has a double sofa bed. Amenities include a mini fridge, coffee machine and 37" LCD TV with pay-per-view channels. Free WiFi is provided and a microwave is available upon request.
King Suite with Sofa Bed - Non-SmokingThis room is located in the main building. It has elevator access. It includes a sofa, mini fridge, coffee machine and a 55" LCD TV with pay-per-view channels. A desk is provided and free WiFi is available.
Queen Room with KitchenetteThis exterior upper level room is accessible by staircase. The kitchenette is equipped with a refrigerator, ceramic stovetop, microwave, coffee machine, dishes and utensils. Additional amenities include free WiFi and a 37" LCD TV with pay-per-view channels.
King Room with Sofa Bed - Non-SmokingThis room is located in the main building. It has elevator access. It includes a sofa, mini fridge, coffee machine and a 37" LCD TV with pay-per-view channels. A desk is provided and free WiFi is available.
King Suite with Spa Bath - Non-SmokingThis room is located in the main building (with elevator access). Guests can unwind in the jetted tub. Additional amenities include microwave, mini fridge, coffee maker, free WiFi and a 37" LCD TV with pay-per-view channels.
Double Suite with KitchenetteLocated on the exterior lower level, this room offers free WiFi and a 37" LCD TV with pay-per-view channels. Additional amenities include a refrigerator, microwave, ceramic cooktop, dishes, utensils, and coffee machine.
Double Queen Suite - Non-SmokingThis non-smoking suite is located on the lower level. Amenities include a mini fridge, microwave and double sofa bed. Free WiFi is provided at no extra cost.
Queen Room - Non-SmokingLocated on the exterior lower level, this room offers free WiFi and a 37" LCD TV with pay-per-view channels. Additional amenities include a mini refrigerator and coffee machine.
Double Room wth Two Double Beds- Upper FloorThis exterior upper level room is accessible by staircase. Additional amenities include a mini refrigerator, microwave, coffee machine, free WiFi and a 37" LCD TV with pay-per-view channels.
Queen Room - Upper FloorThis exterior upper level room is accessible by staircase. It is equipped with a refrigerator, microwave and coffee machine. Additional amenities include free WiFi and a 37" LCD TV with pay-per-view channels.
Double Suite with Sofa BedThis exterior upper level suite is accessible by staircase. It includes a mini fridge, microwave, ceramic cooktop, dishes, cutlery, and coffee machine. Additional amenities include free WiFi and a 37" LCD TV with pay-per-view channels.
Double Queen Suite - Upper FloorThis non-smoking suite is located on an upper floor (access by stairs). Amenities include a mini fridge, microwave and sofa bed. Free WiFi is provided at no extra cost.
Double Room with Two Double Beds - Non-SmokingThis room is located in the main building with elevator access. Amenities include free Wi-Fi, a mini fridge, microwave (upon request), coffee maker and 37" LED flat screen TV.
Double Room with Two Double Beds - Non-SmokingLocated on the exterior lower level, this room includes free WiFi, a mini fridge, microwave, 37" LED Flat screen TV, and a coffee maker.
Queen Room with Two Queen Beds - Non-SmokingThe family room offers a tea and coffee maker. The unit has 2 beds.
Guest Reviews
7.8
Good
Location
The Best Western Voyageur Place Hotel is repeatedly praised for its excellent location, making it a convenient choice for various needs. Situated centrally, it offers easy access to a range of shopping options and essential services. The proximity to Southlake hospital is often highlighted as a significant advantage. Guests appreciate the ease of parking, with spaces available right next to their rooms. The location also facilitates easy early check-ins, complemented by the nearby Buttery Breakfast restaurant. Overall, the hotel's strategic position ensures guests find everything they need within close reach.
Breakfast
Visitors to the Best Western Voyageur Place Hotel can enjoy a satisfying breakfast experience at The Buttery, a restaurant conveniently located adjacent to the hotel. Guests have consistently praised the quality of the breakfast, noting it as great and good. The friendly staff at The Buttery further enhance the dining experience, ensuring that guests receive excellent service along with their meal. While the breakfast is not included in the room price, a point that some found disappointing, the appealing offerings at The Buttery make for a pleasant start to the day.
Cleanliness
Visitors to the Best Western Voyageur Place Hotel consistently praise the establishment's cleanliness. Guests frequently mention the hotel as being very clean, highlighting well-maintained rooms and facilities. Although some note that the hotel is slightly outdated, they still commend it for being superbly clean. The rooms, in particular, receive accolades for their tidiness. Additionally, the staff's diligent upkeep ensures the hotel's cleanliness is always top-notch. Overall, travelers can expect a clean and tidy environment that contributes positively to their stay.
Staff
Visitors to the Best Western Voyageur Place Hotel consistently praise the staff for their exceptional service and hospitality. Reviews highlight the team as welcoming, cheerful, and very helpful, with a focus on being friendly and accommodating. Guests appreciate the responsible and professional demeanor of the staff, noting that their interactions with different members of the team were consistently positive. The front desk staff, in particular, receives commendations for their polite and understanding approach, ensuring guests feel comfortable and well cared for. With individualized attention, such as moving guests to more suitable rooms when needed, the staff demonstrates a commitment to meeting guest needs effectively. Overall, the atmosphere fostered by the hotel staff leaves a lasting impression of warmth and satisfaction on travelers.
No, Best Western Voyageur Place Hotel doesn't have any pool.
No, a spa isn't available at Best Western Voyageur Place Hotel.
No, Best Western Voyageur Place Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Voyageur Place Hotel.
No, Best Western Voyageur Place Hotel doesn't have a gym.