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Summary of reviewsThe Waterloo Hotel & Bistro in Newport presents itself as a practical and hospitable choice for travelers, whether they are in town for leisure or business. Its convenient location near Newport Docks, proximity to Cardiff, and access to major shopping centers make it a strategic spot for visitors. Although the immediate surroundings might be somewhat rundown and noisy due to its harbor-side location, guests recognize the excellent parking facilities and appreciate the warm welcome from the family-run establishment's owners and staff.
Guests frequently highlight the exceptional breakfast offerings, with many praising the quality, taste, and freshness of the meals. The full English breakfast, served in a charming historic setting, stands out as a favorite, contributing to a satisfying start to the day thanks to friendly and attentive staff.
The Waterloo Hotel & Bistro offers spacious and stylishly appointed rooms, often likened to suites due to their generous size. Each room invites guests to experience comfort through large, comfy beds, maintaining impeccable cleanliness that guests consistently commend. Despite some signs of age in the decor, the overall standards of tidiness enhance the guests' experience, paired with the staff's accommodating nature.
The staff are lauded for their exceptional service, providing a warm and friendly welcome and going above and beyond to ensure a memorable experience. Their attentiveness and helpfulness leave a lasting impression on guests, who appreciate not just the professional service but the genuine kindness that accompanies it.
Parking at the hotel, while a bit challenging due to narrow access, remains a salient feature. Many guests value the secure parking facilities, contributing to a sense of safety and convenience during their stay. Although navigating the entrance can require patience, the availability of included parking adds to the appeal.
Comfortable beds are a cornerstone of the accommodation, consistently providing restful nights despite occasional noise from the nearby main road. The combination of spacious rooms, massive beds, and thoughtful amenities makes The Waterloo Hotel & Bistro a charming and comfortable choice for those visiting Newport.
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