InfoSummary of reviewsDOMITYS - Le Fil de Soie enjoys a highly regarded and convenient location, ideal for travelers using the Eurotunnel or ferry, as it is only a short drive from the terminals. Centrally located in Calais, the hotel allows easy exploration of shops, restaurants and main attractions, although it is nestled in a quiet residential area, offering a tranquil environment. Secure and spacious parking further adds to its appeal, despite some initial challenges with roadworks and navigation.
The breakfast experience at DOMITYS - Le Fil de Soie receives mixed reviews. Some guests appreciated the hearty portions, good value and the convenience of having breakfast served in-room. However, others found the offerings basic and not worth the cost, often citing limited selections and issues like cold coffee. Nonetheless, the in-room dining option remains a comfort for many.
Dinner at the hotel's restaurant also presents a mixed picture. While praised for quality and value during evening meals, the limited hours and set menu may not appeal to everyone. Guests appreciated the excellent service but noted inconsistent availability of meals and drinks. Fortunately, decent takeaway options nearby provide alternatives for those seeking different dining experiences.
Room accommodations at DOMITYS - Le Fil de Soie are a standout feature. Guests consistently praise the spacious, clean and modern apartments. The well-equipped kitchenettes, comfortable beds and bright, airy atmosphere contribute to a homely feel. The facilities, including a swimming pool and gym, add to the positive experience, although minor issues like occasional noise and limited kitchen utensils are noted.
Cleanliness at the hotel is frequently highlighted as a strong point with guests commending the spotless and well-maintained condition of the accommodations. The attentive staff further enhances this aspect, creating a comfortable and safe atmosphere.
The staff at DOMITYS - Le Fil de Soie receive high marks for their friendliness and helpfulness. Guests noted the welcoming and attentive service, despite occasional language barriers. The team's professionalism and courteous demeanor significantly contribute to guest satisfaction.
Guest reviews of the hotel's WiFi service reveal recurring issues with connectivity. Although free, many experienced difficulties accessing the internet, citing weak signals and unstable connections. Despite this, other amenities like the indoor pool, sauna and free secure parking receive positive feedback.
The gym facilities are highly appreciated, noted for their quality and accessibility, along with the swimming pool and sauna. The pool area, particularly the heated indoor pool and spa pool, is enjoyed by families, although some mentioned temperature inconsistencies and occasional maintenance closures.
Parking at DOMITYS - Le Fil de Soie is a significant advantage with secure underground options frequently praised for safety and ease of access. Ample free parking and convenience for vehicle security add to the appeal, although navigating the one-way systems can be initially tricky.
The beds at DOMITYS - Le Fil de Soie are generally praised for their comfort, providing restful sleep with high-quality bedding. However, some guests mentioned the double beds felt narrow, posing challenges for taller guests or couples, but overall, the bedding is seen as excellent.
The hotel is commended for its accessibility features with spacious, wheelchair-accessible accommodations and convenient facilities for guests with disabilities. While there are some concerns about bathroom accessibility, the overall feedback is positive with many appreciating the fresh décor and comfortable environment.
In summary, DOMITYS - Le Fil de Soie offers a highly convenient and comfortable stay with excellent staff service, modern and clean accommodations and valuable amenities like parking and wellness facilities, making it an appealing choice for travelers. Show more
