3-Star HotelSummary of reviews related to the '3 Star' categoryNestled in Banff, the Caribou Lodge and Spa is positioned as a solid three-star accommodation, boasting a range of features that cater to travelers seeking reliability and comfort without extravagance. Guests have described their experience as a perfect three-star stay, appreciating the good value offered by the hotel. Some even believe it deserves a higher star rating, citing its pleasant and nice environment. The hotel features a large skytub, which adds to the overall satisfactory experience.
While the rooms provide essential amenities, some guests noted that they are dated and could use renovation to uplift the ambiance. Cleanliness in the rooms also had mixed reviews with a few visitors expressing a need for improvement. The tiny bathrooms and absence of air conditioning were minor drawbacks for some. Additionally, the demeanor of staff was pointed out with remarks that they didn't seem welcoming or friendly.
The property's location requires a bit of a walk to reach the main strip, which might be a consideration depending on personal preference. Although some found the hotel to be slightly expensive for the value provided, others deemed it as certainly worth more than its three-star designation. Overall, while there are areas that could use some attention, Banff Caribou Lodge and Spa meets and often exceeds the three-star expectations, making it a reliable choice for visitors.
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