Best Western PLUS Nuevo Laredo Inn & Suites
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Summary of reviewsBest Western PLUS Nuevo Laredo Inn & Suites is frequently praised by guests primarily for its strategic location, particularly ideal for visitors needing access to the nearby US Consulate and CAS. Being close to the airport and surrounded by restaurants, coffee shops and other amenities, guests find it incredibly convenient and well-suited for their needs.
The hotel's staff is regularly highlighted for their friendliness and attentiveness, providing excellent customer service that enhances the overall guest experience. Housekeeping is often commended for maintaining clean and spacious rooms, contributing to a comfortable stay. The large, well-kept rooms are appreciated for their calm ambiance, making the hotel a reliable choice for travelers.
Guests enjoy the hotel's breakfast, noting its delicious flavor and pleasant dining area. Although there are comments about the limited variety and the occasional unavailability of breakfast, when available, the offerings are well-received. The dinner experience, however, is less favorable due to the absence of an open restaurant and bar during the evenings, which some guests find inconvenient.
The beds are another subject of mixed feedback with many guests finding them very comfortable and clean, while a few note issues with mattress and pillow discomfort. Despite these occasional minor complaints, the bedding generally receives positive remarks.
Business travelers find the hotel highly suitable due to its proximity to essential locations and its adequate business facilities, furthering its reputation as a practical and valuable choice for work-related stays.
In terms of cleanliness, the hotel is generally seen as well-maintained with a few notable exceptions concerning unclean areas and signs of wear in certain rooms. Despite these issues, the overall positive impression of the hotel's cleanliness and comfort stands out.
Overall, Best Western PLUS Nuevo Laredo Inn & Suites is consistently praised for its prime location, excellent customer service and comfortable, spacious rooms, making it a highly recommended option for both leisure and business travelers.
Categories
The hotel's staff is regularly highlighted for their friendliness and attentiveness, providing excellent customer service that enhances the overall guest experience. Housekeeping is often commended for maintaining clean and spacious rooms, contributing to a comfortable stay. The large, well-kept rooms are appreciated for their calm ambiance, making the hotel a reliable choice for travelers.
Guests enjoy the hotel's breakfast, noting its delicious flavor and pleasant dining area. Although there are comments about the limited variety and the occasional unavailability of breakfast, when available, the offerings are well-received. The dinner experience, however, is less favorable due to the absence of an open restaurant and bar during the evenings, which some guests find inconvenient.
The beds are another subject of mixed feedback with many guests finding them very comfortable and clean, while a few note issues with mattress and pillow discomfort. Despite these occasional minor complaints, the bedding generally receives positive remarks.
Business travelers find the hotel highly suitable due to its proximity to essential locations and its adequate business facilities, furthering its reputation as a practical and valuable choice for work-related stays.
In terms of cleanliness, the hotel is generally seen as well-maintained with a few notable exceptions concerning unclean areas and signs of wear in certain rooms. Despite these issues, the overall positive impression of the hotel's cleanliness and comfort stands out.
Overall, Best Western PLUS Nuevo Laredo Inn & Suites is consistently praised for its prime location, excellent customer service and comfortable, spacious rooms, making it a highly recommended option for both leisure and business travelers.
Hotel with Free Wi-Fi
Offers free Wi-Fi. Ideal for travelers seeking connectivity for work or leisure.
Business Hotel
As a Best Western PLUS property, it likely offers enhanced amenities suitable for business travelers. The 'Inn & Suites' designation suggests more spacious accommodations and possibly additional facilities.
Hotel with Gym
The hotel features a gym, providing guests with the opportunity to exercise. It is equipped with essential fitness machines.
4-Star Hotel
This hotel provides comfortable accommodations and essential amenities. It is suitable for both business and leisure travelers.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Best Western PLUS Nuevo Laredo Inn & Suites is frequently praised for its prime location, particularly for those needing to visit the nearby consulate and the CAS. The hotel's proximity to these important sites makes it an ideal choice for visa processing with guests noting that it’s just a short walk away. Many reviews highlight the convenience and central nature of the location with easy access to restaurants, coffee shops and other amenities, including being just 15 minutes from the airport.
Guest experiences reflect satisfaction with the hotel's accessible and strategic position, complemented by the clean and well-maintained facilities. Additionally, the staff's friendliness and attentiveness further enrich the stay. The large, comfortable rooms add to the overall positive impression, making Best Western PLUS Nuevo Laredo Inn & Suites a highly recommended option for travelers with specific consulate-related needs.
Located in a convenient and prime area, the Best Western PLUS Nuevo Laredo Inn & Suites receives praise for the cleaning and flavor of its breakfast foods. Guests frequently describe the breakfast as very delicious and good, adding that the breakfast area is pleasant and the food from the hotel restaurant is wonderful. Many comment positively on the overall breakfast experience, commending the delicious meals and fair pricing.
However, several reviews point out the lack of variety and mention that the hotel could improve by adding more options. Another common concern is that breakfast is not included with online bookings, which some guests found disappointing. There are also mentions of the breakfast buffet not being available and complaints about no breakfast being provided at all during certain stays.
Additionally, guests noted that the restaurant was sometimes closed and there were instances of missing amenities such as coffee cups. Despite these drawbacks, when available, the breakfast is well-received, making it a notable part of the hotel's offerings.
Travelers who have dined at Best Western PLUS Nuevo Laredo Inn & Suites have shared a consistent experience regarding the hotel's dining options. A recurring theme in the reviews is the absence of an open restaurant and bar during the evenings with guests frequently noting the lack of on-site dining services. Similarly, the hotel does not feature a café or a market service, which may be inconvenient for those looking for quick and varied food options within the hotel premises. This issue is compounded by the fact that the surrounding area offers limited alternatives. Despite the comfort of the rooms, the hotel's dining situation appears to be a significant drawback for guests seeking a more complete hospitality experience.
The rooms at Best Western PLUS Nuevo Laredo Inn & Suites have garnered a mixed but largely positive reception from guests. Visitors frequently highlight the spaciousness and overall cleanliness, which contribute to a comfortable stay. The beds are often praised for their comfort, although some guests mentioned discomfort with the mattresses and pillows. The bathrooms, while equipped with bathtubs, received criticism due to occasional issues such as clogged sinks, persistent dripping and a lack of hot water.
The hotel staff stands out for their attentive and friendly service, ensuring that guests feel well cared for during their stay. Despite some minor maintenance issues, the property itself is in good condition with many guests appreciating its calm ambiance and convenient location, especially for those visiting the nearby consulate.
Overall, the hotel rooms are well-equipped and generally excellent, even though some guests noted the absence of amenities like coffee makers and minibars. Despite occasional complaints about damp smells and broken curtains, the combination of spacious, clean rooms and excellent customer service makes this hotel a reliable choice for travelers.
The beds at Best Western PLUS Nuevo Laredo Inn & Suites receive mixed feedback from guests. Many reviews highlight that the beds are very comfortable, soft and accompanied by clean, soft sheets. Terms like super comfortable and visibly clean are commonly used to describe the bedding. However, some guests have mentioned discomfort, particularly noting that the pillows were very uncomfortable and a few described the beds and mattresses as hard or old. Despite these few negative remarks, the general sentiment suggests that guests largely find the beds to be comfortable and of good quality.
The Best Western PLUS Nuevo Laredo Inn & Suites has garnered mixed reviews regarding its cleanliness. On the positive side, many guests praised the hotel for its high level of cleanliness and comfort. The property is described as very clean and well-located with excellent service from a friendly and accommodating staff. Guests appreciated the overall cleanliness in various areas, including the common spaces and rooms.
Despite these positive aspects, there were several concerns raised. Some guests mentioned issues such as unclean rooms with hair on the pillows, in the sink and on the bathroom floor. The presence of dirty carpets and a smell of dampness in some rooms was also noted. Additionally, the facilities were described by a few guests as old and neglected with specific complaints about moldy-smelling carpets and a malfunctioning bathroom air extractor.
While the hotel excels in cleanliness, comfort and service, certain areas could benefit from improvements and upgrades to ensure a consistently pleasant stay for all guests.
Best Western PLUS Nuevo Laredo Inn & Suites regularly receives commendations for its attentive and friendly staff. Guests frequently highlight the excellent service provided by the team, noting that employees are kind, helpful and very attentive to their needs. The reception staff stands out for their friendliness and willingness to assist, contributing to the overall welcoming atmosphere of the hotel.
The hotel staff has been praised for going above and beyond to ensure guest comfort and safety. Although there were instances where communication about amenities like the business center could have been improved and some maintenance issues took longer to resolve, these were addressed by the diligent team. Housekeeping also receives positive remarks with guests appreciating the cleanliness of the hotel and the spaciousness of the rooms.
Overall, Best Western PLUS Nuevo Laredo Inn & Suites is characterized by its excellent customer service and a staff that consistently delivers a positive guest experience.
Best Western PLUS Nuevo Laredo Inn & Suites receives commendable praise from business travelers, particularly for its adequate facilities tailored to work-related needs. Its proximity to the US Consulate makes it an excellent option for those handling visa applications and the location is regarded as relatively safe and convenient. The hotel is often described as providing good value for money and catering well to both business and family stays. Though there is a mention of needing better information about breakfast availability, the overall service from the staff is considered excellent, adding to the comfort and efficiency of an emergency work reservation.
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Location
Guest experiences reflect satisfaction with the hotel's accessible and strategic position, complemented by the clean and well-maintained facilities. Additionally, the staff's friendliness and attentiveness further enrich the stay. The large, comfortable rooms add to the overall positive impression, making Best Western PLUS Nuevo Laredo Inn & Suites a highly recommended option for travelers with specific consulate-related needs.
Breakfast
However, several reviews point out the lack of variety and mention that the hotel could improve by adding more options. Another common concern is that breakfast is not included with online bookings, which some guests found disappointing. There are also mentions of the breakfast buffet not being available and complaints about no breakfast being provided at all during certain stays.
Additionally, guests noted that the restaurant was sometimes closed and there were instances of missing amenities such as coffee cups. Despite these drawbacks, when available, the breakfast is well-received, making it a notable part of the hotel's offerings.
Dinner
Rooms
The hotel staff stands out for their attentive and friendly service, ensuring that guests feel well cared for during their stay. Despite some minor maintenance issues, the property itself is in good condition with many guests appreciating its calm ambiance and convenient location, especially for those visiting the nearby consulate.
Overall, the hotel rooms are well-equipped and generally excellent, even though some guests noted the absence of amenities like coffee makers and minibars. Despite occasional complaints about damp smells and broken curtains, the combination of spacious, clean rooms and excellent customer service makes this hotel a reliable choice for travelers.
Beds
Cleanliness
Despite these positive aspects, there were several concerns raised. Some guests mentioned issues such as unclean rooms with hair on the pillows, in the sink and on the bathroom floor. The presence of dirty carpets and a smell of dampness in some rooms was also noted. Additionally, the facilities were described by a few guests as old and neglected with specific complaints about moldy-smelling carpets and a malfunctioning bathroom air extractor.
While the hotel excels in cleanliness, comfort and service, certain areas could benefit from improvements and upgrades to ensure a consistently pleasant stay for all guests.
Staff
The hotel staff has been praised for going above and beyond to ensure guest comfort and safety. Although there were instances where communication about amenities like the business center could have been improved and some maintenance issues took longer to resolve, these were addressed by the diligent team. Housekeeping also receives positive remarks with guests appreciating the cleanliness of the hotel and the spaciousness of the rooms.
Overall, Best Western PLUS Nuevo Laredo Inn & Suites is characterized by its excellent customer service and a staff that consistently delivers a positive guest experience.
Business
No, Best Western PLUS Nuevo Laredo Inn & Suites doesn't have any pool.
No, a spa isn't available at Best Western PLUS Nuevo Laredo Inn & Suites.
No, Best Western PLUS Nuevo Laredo Inn & Suites doesn't allow dogs.
Yes, parking facilities are available at Best Western PLUS Nuevo Laredo Inn & Suites.
Yes, Best Western PLUS Nuevo Laredo Inn & Suites has a gym.
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