The Grand Hotel - Heritage Grand
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Summary of reviewsThe Grand Hotel - Heritage Grand in Nuwara Eliya offers a remarkable blend of colonial charm and luxury, frequently praised by guests for its superb location and authentic atmosphere. Situated amidst beautifully maintained gardens, this hotel provides an exquisite retreat reminiscent of England. Its proximity to local attractions like Queen Victoria Park and the Royal Turf Club, as well as its scenic backdrop beside an old English golf course, makes it a perfect base for exploring the area.
Breakfast at the hotel is consistently celebrated for its extensive and diverse buffet, offering a mix of Sri Lankan delicacies and Western favorites. Guests appreciate not only the delicious food but also the courteous service, contributing to a delightful start to the day. Dinner experiences receive similar acclaim, particularly at the Thai and Indian restaurants, which are noted for their exceptional meals. Despite some critiques regarding the ambiance, the quality of the food remains a highlight.
Rooms at The Grand Hotel - Heritage Grand reflect a balance of heritage and modern comfort. They are often described as spacious and elegantly decorated, providing picturesque views of the gardens. While some elements like bathrooms might feel outdated and noise issues have been mentioned, overall cleanliness and guest service are highly praised.
The hotel staff consistently impresses with their friendly and accommodating nature, enhancing the guest experience through attentive and personalized service. The exceptional quality of service, combined with the stunning indoor pool and immaculate cleanliness, contributes to a memorable stay.
The luxurious ambiance of the hotel, its magnificent architecture, and thoughtfully designed amenities create an atmosphere of colonial opulence. The elegant gardens offer a serene environment for exploration, enhancing the hotel's appeal for those seeking a touch of history and luxury in their travels. Despite minor areas for improvement, The Grand Hotel - Heritage Grand is a splendid destination, highly recommended for its blend of authentic charm and modern indulgence.
Categories
Breakfast at the hotel is consistently celebrated for its extensive and diverse buffet, offering a mix of Sri Lankan delicacies and Western favorites. Guests appreciate not only the delicious food but also the courteous service, contributing to a delightful start to the day. Dinner experiences receive similar acclaim, particularly at the Thai and Indian restaurants, which are noted for their exceptional meals. Despite some critiques regarding the ambiance, the quality of the food remains a highlight.
Rooms at The Grand Hotel - Heritage Grand reflect a balance of heritage and modern comfort. They are often described as spacious and elegantly decorated, providing picturesque views of the gardens. While some elements like bathrooms might feel outdated and noise issues have been mentioned, overall cleanliness and guest service are highly praised.
The hotel staff consistently impresses with their friendly and accommodating nature, enhancing the guest experience through attentive and personalized service. The exceptional quality of service, combined with the stunning indoor pool and immaculate cleanliness, contributes to a memorable stay.
The luxurious ambiance of the hotel, its magnificent architecture, and thoughtfully designed amenities create an atmosphere of colonial opulence. The elegant gardens offer a serene environment for exploration, enhancing the hotel's appeal for those seeking a touch of history and luxury in their travels. Despite minor areas for improvement, The Grand Hotel - Heritage Grand is a splendid destination, highly recommended for its blend of authentic charm and modern indulgence.
Luxury Hotel
A heritage hotel exuding old-world charm and modern opulence. It features exquisite architecture, top-tier amenities, fine dining, and unparalleled hospitality, making it a premier destination for discerning travelers seeking a luxurious experience.
Hotel near Golf Courses
Located a mere 5-minute walk from Nuwara Eliya Golf Club, this hotel offers unparalleled access for golf enthusiasts. Its historical connection to the club, dating back to the British colonial era, adds to its appeal. The Grand Hotel provides luxurious accommodations and reinforces the intertwined history of elegance and sport in Nuwara Eliya.
Hotel Taking Steps Towards Sustainability
This hotel is Travelife certified for sustainability and holds ISO 22000 and ISO 9001 certifications. It implements eco-friendly initiatives including energy-efficient lighting, water conservation, and waste reduction. The hotel sources locally for its cuisines and emphasizes biodiversity protection, including heritage sites like Lake Gregory. It substitutes disposable plastics with reusable cloth garbage bags and recyclable bedroom amenities.
Hotel for Honeymoon
A luxurious colonial property with a rich history, The Grand Hotel offers opulent interiors and a top-notch culinary reputation. The indoor swimming pool, spa, and excellent restaurants provide a range of options for a romantic and indulgent stay.
Hotel with Spa
The Grand Hotel features a luxurious spa in partnership with Balinese Ayu Spa, offering a range of treatments inspired by ancient Balinese healing traditions. Guests can enjoy massages, body scrubs, and facials designed to relieve stress and restore balance, all within a tranquil setting.
Family Friendly Hotel
This hotel offers an outdoor pool, a pool bar, room service, a restaurant, and a fitness center. It is located close to the city center and provides amenities such as a kid-friendly buffet, hiking, mountain views, and childcare, making it suitable for families.
Romantic Hotel
The Grand Hotel exudes old-world charm and sophistication, featuring opulent interiors, excellent restaurants, and a spa. Its rich history and beautiful architecture create a romantic ambiance, complemented by amenities like an indoor swimming pool and afternoon tea.
Hotel with Swimming Pool
This hotel offers a blend of historic charm and modern amenities, including a swimming pool. It is a popular choice for travelers looking for a grand experience with excellent facilities.
Heated Pool Indoor Pool
Business Hotel
As a heritage grand hotel, it likely offers meeting spaces and business services, though specific details are not provided in the given data. Grand hotels often cater to business travelers.
Hotel with Gym
The Grand Hotel features a fitness center, an indoor pool, and a full-service spa. These features provide guests with multiple options for maintaining their fitness and wellness routines.
5-Star Hotel
As a heritage hotel with a long history, The Grand Hotel offers a luxurious and sophisticated stay. It features opulent interiors, top-notch culinary experiences, an indoor swimming pool, and a spa, providing guests with a blend of old-world charm and modern amenities.
Hotel with Indoor Pool
The Grand Hotel offers an indoor temperature-controlled pool. It is meticulously designed for relaxation, features modern decor, natural light, and a glass roof that seamlessly integrates the pool into the breathtaking landscape. The pool is maintained at an optimal temperature between 25°C to 28°C, adhering to FINA standards, providing a floating relaxation experience.
Hotel with Heated Pool
Located in the cooler climate of Nuwara Eliya, this historic hotel features a temperature-controlled indoor heated pool. The pool area is designed for relaxation, offering a comfortable swimming environment regardless of the outside weather.
Guest Reviews
Nestled in the heart of Nuwara Eliya, The Grand Hotel - Heritage Grand offers guests an exquisite blend of history and luxury. Surrounded by beautiful gardens and maintained grounds, this colonial-style property provides a fantastic English atmosphere, reminiscent of a little England in Sri Lanka. The hotel's convenient central location ensures easy access to the city's main attractions, including Queen Victoria Park and the majestic Royal Turf Club, as well as having a picturesque setting right next to an old English golf course.
The historic charm of the property is complemented by its elegant and timeless structure, providing guests with a genuine experience of classic grandeur. The location is incredibly beautiful, offering breathtaking views that enhance the stay. Guests appreciate the proximity to Hortons National Park and Worlds End, and its strategic position allows for short, leisurely walks to the downtown area and the city center.
The hotel’s authenticity is augmented by its stunning interiors and the irresistible charm of its traditional building, which serves the best High Tea for an unforgettable culinary experience. Overall, The Grand Hotel - Heritage Grand offers an excellent location to explore Nuwara Eliya, providing a serene retreat while still being within walking distance of local amenities and attractions, making it an ideal choice for travelers seeking both a convenient and picturesque stay.
At The Grand Hotel - Heritage Grand, breakfast is consistently highlighted as a standout experience by guests. The buffet is extensive and diverse, offering a wide array of options that cater to all tastes, ranging from traditional Sri Lankan delicacies to Western favorites like sushi, waffles, and eggs. Many guests describe it as incredible in both quality and variety, praising the abundant and delicious dishes available. The breakfast buffet not only provides an exceptional culinary experience but is also accompanied by courteous and helpful staff, enhancing the overall dining experience. The atmosphere is complemented by a warm welcome with tea, contributing to a pleasant start to the day. While there is an isolated mention of room for improvement in options and quality, the majority of reviews reflect high satisfaction, often describing the breakfast as sensational, outstanding, and the best experienced during their travels. For anyone visiting, including breakfast in the reservation is highly recommended to enjoy this lavish morning feast.
At The Grand Hotel – Heritage Grand, dining is an experience that delights guests with a wide array of culinary offerings. The hotel's Thai and Indian restaurants consistently receive high praise for their delicious and flavorful dishes. Guests often rave about the exceptional meals at The Grand Thai, noting their memorable dining experiences and recommending the restaurant for an evening meal. The Grand India also comes highly recommended for its exquisite fare, with some diners declaring it the best of the hotel's selections.
The hotel offers a variety of dining options, including a selection of impressive buffets. These buffets not only attract hotel guests but also draw day visitors, with one diner claiming it was among the best they have ever enjoyed on the island. Additionally, there are several eateries and cafes on-site, ensuring a diverse choice ranging from hearty meals to light bites.
Despite some critiques about the ambiance feeling more like a busy food hall or certain facilities being outdated, the quality of the food often overshadows these minor drawbacks. The overall impression is that The Grand Hotel provides a rich culinary experience that promises to satisfy diverse palates, making it a standout feature of this historic destination.
The Grand Hotel - Heritage Grand offers a mixed bag of experiences when it comes to its rooms, stemming from its blend of heritage and modern comforts. Many guests found the rooms to be exceptionally clean, comfortable, and spacious, with several enjoying picturesque views of the garden, particularly from rooms with bay windows. The rooms are described as cozy, well-equipped, and maintaining the heritage design of the hotel. Guests often appreciated the size of the rooms, the comfort of the beds, and the overall elegance of the decor. However, it’s noted that while the rooms are roomy and nicely decorated, they reflect an older style, with some elements such as the bathrooms appearing worn or outdated. Noise can also be an issue due to poor soundproofing in some rooms. Despite these drawbacks, the overall guest focus is praised, supported by wonderful staff and a variety of on-site restaurants. The hotel's standout feature is its beautiful indoor pool and spacious gardens, which add to the overall charm of the stay. For travelers seeking a mix of heritage appeal and modern comfort, this hotel provides a quaint and inviting atmosphere, even if it sometimes feels a bit removed from the luxury one might expect from a five-star establishment.
The beds at The Grand Hotel - Heritage Grand evoke a mixed response from guests, with many finding them to be quite comfortable. Several reviews highlight that the beds are akin to sleeping on a cloud, offering a heavenly level of comfort. However, there are some remarks about inconsistencies, with some guests experiencing issues with sagging and wobbly mattresses. While a portion of the beds seems to excel in providing comfort, others may not meet the same standard, suggesting a variability in guest experiences. Despite these mixed reviews, the overall charm of the hotel, with its Old England allure, adds a unique character that might complement the comfort of a restful night's sleep for some guests.
The Grand Hotel - Heritage Grand consistently impresses with its commitment to cleanliness and impeccable maintenance. Guests often praise the hotel for its immaculately clean rooms and well-kept public areas, ensuring a comfortable stay. With a touch of grandeur, the property is beautifully maintained, featuring luxurious accommodations and exquisite gardens that offer a delightful setting for leisurely walks. Visitors are quick to commend the friendly and helpful staff, who enhance the overall experience with their excellent service and hospitality. The hotel’s sauna is also noted for its cleanliness, adding to the sense of well-being. Despite some areas being a little dimly lit, the overall atmosphere of The Grand Hotel is described as amazing, with a blend of authenticity and luxury that leaves a lasting impression.
At The Grand Hotel - Heritage Grand, guests often rave about the exceptional quality of the service, showcasing a team of staff that is consistently described as friendly, accommodating, and polite. The team works diligently to create a welcoming atmosphere for all visitors, with special mentions of individuals like Haroon and Tarin who go above and beyond to ensure a memorable stay. The reception staff is frequently highlighted for their warmth and hospitality, making people feel instantly at ease upon arrival.
The attentive nature of the staff is a common theme, with numerous reviews praising their hard work to maintain the hotel’s excellent condition and their proactive approach to guest needs. Whether it’s the ground floor staff delivering comfort or the poolside team ensuring a relaxing experience, the service is both comprehensive and personalized.
Guests appreciate the faultless service and the staff’s willingness to ensure every need is met. The amazing team at The Grand Hotel is noted for its excellent English skills and charming demeanor, consistently improving the overall experience with their helpfulness and kindness. The beautiful surroundings of the hotel, complemented by the lush gardens, are only enhanced by the diligent and courteous staff, who make sure every guest leaves with fond memories.
The Grand Hotel - Heritage Grand features a stunning indoor pool that consistently impresses guests with its beauty and tranquility. Visitors have noted the pool's attractive design and welcoming warmth, making it an ideal spot for relaxation after a long day. The inclusion of a heated pool adds to its appeal, providing a comforting experience in addition to the lush gardens that resemble those found in a world-class botanical setting. While the pool's size may require guests to reserve a slot in advance, those who manage to secure a spot are rewarded with serene swimming sessions and access to various seating areas, both inside and outdoors. Although some guests experienced inconveniences with scheduling or unexpected closures, the overall sentiment highlights the pool as one of the hotel's most attractive features.
The Grand Hotel - Heritage Grand offers a solid five-star experience, complete with a diverse array of bars, restaurants, and relaxing areas. Guests have praised the hotel for its magnificent ambiance, stating it rightfully deserves its five-star rating. The service is consistently excellent and impeccable, complemented by good cuisine that enhances the overall stay. Although some guests note that certain aspects, such as bath gel and shampoo quality, could be improved to fully meet five-star standards, the hotel remains highly recommended, with many expressing that it is definitely worth experiencing at least once.
Nestled in the heart of Nuwara Eliya, The Grand Hotel - Heritage Grand is a stunning architectural masterpiece that captures the essence of colonial opulence. Guests are welcomed into a world where luxury meets magic, enveloped by an atmosphere rich in history. As a superb historic hotel, it stands as an iconic piece of colonial history, offering a luxurious experience unparalleled by other hotels and resorts in the region. The gardens are a particular highlight, creating a lovely environment to explore while being surrounded by the hotel's elegant beauty.
Each corner of this iconic colonial luxury is thoughtfully designed with extensive and high-quality amenities, ensuring an unforgettable stay. Guests can indulge in the luxurious indoor pool or savor the excellent food selections offered by a good variety of restaurants. The Grand Hotel is renowned for diving into the luxurious universe of English hospitality from the 1900s, making it a must-visit for those seeking a touch of luxury during their Sri Lankan adventure. Whether it's the luxurious property itself or the absolutely amazing hotel gardens, The Grand Hotel - Heritage Grand is indeed a testament to opulence and a picture-perfect symbol of colonial elegance.
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Location
The historic charm of the property is complemented by its elegant and timeless structure, providing guests with a genuine experience of classic grandeur. The location is incredibly beautiful, offering breathtaking views that enhance the stay. Guests appreciate the proximity to Hortons National Park and Worlds End, and its strategic position allows for short, leisurely walks to the downtown area and the city center.
The hotel’s authenticity is augmented by its stunning interiors and the irresistible charm of its traditional building, which serves the best High Tea for an unforgettable culinary experience. Overall, The Grand Hotel - Heritage Grand offers an excellent location to explore Nuwara Eliya, providing a serene retreat while still being within walking distance of local amenities and attractions, making it an ideal choice for travelers seeking both a convenient and picturesque stay.
Breakfast
Dinner
The hotel offers a variety of dining options, including a selection of impressive buffets. These buffets not only attract hotel guests but also draw day visitors, with one diner claiming it was among the best they have ever enjoyed on the island. Additionally, there are several eateries and cafes on-site, ensuring a diverse choice ranging from hearty meals to light bites.
Despite some critiques about the ambiance feeling more like a busy food hall or certain facilities being outdated, the quality of the food often overshadows these minor drawbacks. The overall impression is that The Grand Hotel provides a rich culinary experience that promises to satisfy diverse palates, making it a standout feature of this historic destination.
Rooms
Beds
Cleanliness
Staff
The attentive nature of the staff is a common theme, with numerous reviews praising their hard work to maintain the hotel’s excellent condition and their proactive approach to guest needs. Whether it’s the ground floor staff delivering comfort or the poolside team ensuring a relaxing experience, the service is both comprehensive and personalized.
Guests appreciate the faultless service and the staff’s willingness to ensure every need is met. The amazing team at The Grand Hotel is noted for its excellent English skills and charming demeanor, consistently improving the overall experience with their helpfulness and kindness. The beautiful surroundings of the hotel, complemented by the lush gardens, are only enhanced by the diligent and courteous staff, who make sure every guest leaves with fond memories.
Pool
5 Star
Luxury
Each corner of this iconic colonial luxury is thoughtfully designed with extensive and high-quality amenities, ensuring an unforgettable stay. Guests can indulge in the luxurious indoor pool or savor the excellent food selections offered by a good variety of restaurants. The Grand Hotel is renowned for diving into the luxurious universe of English hospitality from the 1900s, making it a must-visit for those seeking a touch of luxury during their Sri Lankan adventure. Whether it's the luxurious property itself or the absolutely amazing hotel gardens, The Grand Hotel - Heritage Grand is indeed a testament to opulence and a picture-perfect symbol of colonial elegance.
Yes, The Grand Hotel - Heritage Grand has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at The Grand Hotel - Heritage Grand.
No, The Grand Hotel - Heritage Grand doesn't allow dogs.
No, parking facilities aren't available at The Grand Hotel - Heritage Grand.
Yes, The Grand Hotel - Heritage Grand has a gym.
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