InfoSummary of reviewsThe Grand Hotel - Heritage Grand in Nuwara Eliya offers a remarkable blend of colonial charm and luxury, frequently praised by guests for its superb location and authentic atmosphere. Situated amidst beautifully maintained gardens, this hotel provides an exquisite retreat reminiscent of England. Its proximity to local attractions like Queen Victoria Park and the Royal Turf Club, as well as its scenic backdrop beside an old English golf course, makes it a perfect base for exploring the area.
Breakfast at the hotel is consistently celebrated for its extensive and diverse buffet, offering a mix of Sri Lankan delicacies and Western favorites. Guests appreciate not only the delicious food but also the courteous service, contributing to a delightful start to the day. Dinner experiences receive similar acclaim, particularly at the Thai and Indian restaurants, which are noted for their exceptional meals. Despite some critiques regarding the ambiance, the quality of the food remains a highlight.
Rooms at The Grand Hotel - Heritage Grand reflect a balance of heritage and modern comfort. They are often described as spacious and elegantly decorated, providing picturesque views of the gardens. While some elements like bathrooms might feel outdated and noise issues have been mentioned, overall cleanliness and guest service are highly praised.
The hotel staff consistently impresses with their friendly and accommodating nature, enhancing the guest experience through attentive and personalized service. The exceptional quality of service, combined with the stunning indoor pool and immaculate cleanliness, contributes to a memorable stay.
The luxurious ambiance of the hotel, its magnificent architecture, and thoughtfully designed amenities create an atmosphere of colonial opulence. The elegant gardens offer a serene environment for exploration, enhancing the hotel's appeal for those seeking a touch of history and luxury in their travels. Despite minor areas for improvement, The Grand Hotel - Heritage Grand is a splendid destination, highly recommended for its blend of authentic charm and modern indulgence. Show more
InfoSummary of reviewsHeritance Tea Factory, nestled in Sri Lanka's picturesque tea country, stands out as a unique destination offering a remarkable blend of history, luxury, and tranquility. Perched high in the hills of Nuwara Eliya and surrounded by lush green tea plantations, this lovingly preserved colonial building provides guests with stunning panoramic views, especially during peaceful mornings. The hotel's exceptional location allows for breathtaking sunrise vistas, making it a perfect retreat for those seeking serenity and a distinctive connection to nature.
Breakfast at the hotel is generally well-received, with a diverse buffet featuring fresh fruits and dishes like dosa and vada, complemented by exceptional service, such as surprising guests with birthday cakes. The dinner experience is particularly praised for its excellent culinary offerings, with a standout buffet and unique options like an 8-course gourmet meal in a historic railway carriage. The impeccable service, live music, and beautiful views make dining at the Heritance Tea Factory a delightful experience.
Guests appreciate the spacious and comfortable rooms, which offer stunning views of the surrounding landscape. The interiors exude a rustic charm, and cleanliness is consistently highlighted as a strong point, with well-maintained facilities contributing to an inviting atmosphere. The warm, welcoming, and attentive staff are frequently praised for their professionalism and eagerness to assist, ensuring a memorable visit and making the hotel feel like a home away from home.
While many guests find the beds comfortable, some note firmness or discomfort due to thin pocket spring mattresses. Overall, Heritance Tea Factory delivers high-quality services indicative of a five-star experience, despite some suggestions for room updates and enhanced luxury. The hotel's unique charm and commendable service, combined with its breathtaking location, position it as a favorite among many guests, providing a stay that is both luxurious and memorable. Show more
InfoSummary of reviewsCottage San Francesco stands out as a top-notch getaway, offering an exceptional experience in its stunning hilltop location above Nuwara Eliya. The serene and rustic ambiance, highlighted by panoramic views of the surrounding landscape, provides a peaceful escape from the hustle and bustle of city life. The location's remoteness contributes to its charm, with easy access to the city center despite the slightly challenging road.
The culinary experiences at Cottage San Francesco are highly praised for their quality and variety. Guests appreciate the abundant and varied breakfast spread, featuring local flavors and fresh ingredients, set against the picturesque backdrop of plantations. The delightful dining continues with the dinner offerings, where fresh, homemade meals exceed expectations and provide what many describe as the best food experience in Sri Lanka. The option for outdoor dining with stunning views further enhances the culinary experience.
Accommodation at Cottage San Francesco is epitomized by spacious, immaculately clean rooms, blending modern comforts with a cozy, rustic charm. Guests frequently commend the large, luxurious beds, thoughtful room amenities, and stunning views from their windows. The emphasis on cleanliness is evident throughout the property, contributing significantly to the overall comfort and satisfaction of the guests.
The staff at Cottage San Francesco are recognized for their exceptional friendliness and helpfulness, consistently going above and beyond to ensure a memorable stay. The owner’s role in enhancing the guest experience with warm service and valuable local insights is particularly noted. Their hospitality extends to all guests, including families, who are made to feel welcome and entertained.
Overall, Cottage San Francesco impresses with its attention to detail, high standards of service, and exceptional atmosphere, making it a highly recommended retreat for travelers seeking comfort, tranquility, and delightful experiences in the heart of nature. Show more
InfoSummary of reviewsAtulya Villas Nuwara Eliya offers a tranquil retreat with its superb location, nestled amidst lush tea plantations and near a picturesque lake. While it's a bit outside the village and just minutes from the heart of Nuwara Eliya, guests appreciate the peace and quiet it provides, seamlessly balancing proximity to attractions like the Sita Temple and the Botanical Garden. The hotel is an ideal choice for those wanting easy access to town while enjoying a serene environment.
The dining experience at Atulya Villas is remarkable, with breakfast being a standout feature. Guests rave about the delicious and diverse offerings, from traditional Sri Lankan options to international favorites, all presented beautifully in a scenic setting. Dinner also garners high praise, particularly for its tasty Sri Lankan dishes and generous portions. The attentive restaurant staff ensures a satisfying culinary experience, contributing to the overall exceptional hospitality at the hotel.
Accommodation at the hotel impresses with its spacious, elegantly decorated rooms featuring large balconies with beautiful views. The luxurious finishes and stylish furnishings create a cozy and sophisticated ambiance, while spa-like bathrooms add to the allure. Guests consistently commend the hotel for its cleanliness, highlighting spotless rooms and public areas that exceed typical expectations in Sri Lanka.
The staff at Atulya Villas are frequently lauded for their warm and friendly service. Their attentiveness and eagerness to assist enhance the guest experience, making visitors feel welcomed and valued. This dedication to exceptional service significantly contributes to memorable stays.
Moreover, the hotel provides exceptionally comfortable beds, enhanced by electric blankets and heated mattress pads, perfect for the cooler climate. This thoughtful addition, combined with excellent soundproofing, ensures a restful and rejuvenating stay.
Overall, Atulya Villas Nuwara Eliya stands out for its serene location, exceptional dining, immaculate cleanliness, comfortable accommodations, and outstanding staff, making it a highly recommended destination for those visiting the area. Show more
InfoSummary of reviewsThe Golden Ridge Hotel, nestled in a stunning location amidst picturesque mountain landscapes and expansive tea gardens, offers an exceptional experience that harmoniously blends natural beauty with commendable hospitality. Positioned slightly outside the main town, the hotel provides a peaceful escape while maintaining convenient access to nearby attractions such as Victoria Gardens. Guests frequently praise the breathtaking views from their rooms, which are both comfortable and spacious, presenting an enchanting morning vista.
Dining experiences at the hotel are particularly noteworthy, with both breakfast and dinner receiving acclaim. The breakfast buffet is celebrated for its extensive selection, high quality, and variety, catering to international and local tastes with show cooking stations and a juice bar. Dinner, including the options at Sackville restaurant, showcases remarkable culinary skills, with a wide array of choices catering to diverse preferences. Despite minor concerns about food temperature, the overall quality of meals is impressive.
The rooms stand out for their comfort and cleanliness, being spacious, modern, and well-maintained. Guests enjoy luxury through comfortable beds and stunning mountain views from lovely balconies. The featuring of amenities such as jacuzzis in select rooms adds a pampering touch. The cleanliness is a consistent highlight, showcasing impeccable standards and attention that often exceeds expectations.
The hotel's staff significantly enhances the guest experience, celebrated for their professionalism, friendliness, and attentive service. Their ability to handle special requests and maintain a welcoming atmosphere is frequently remarked upon by visitors, leaving a lasting impression of warmth and hospitality.
Families find The Golden Ridge Hotel particularly accommodating, with amenities such as a kids club and spacious family rooms providing comfort and engagement for both adults and children. The thoughtful approach, evidenced by kid-friendly facilities and attentive service, contributes to a positive family-friendly setting.
The indoor heated pool is a standout feature, admired for its perfect warmth and infinity design, offering magnificent mountain views. Guests find relaxation and enjoyment in this luxurious setting, a highlight of their stay.
However, feedback suggests some disconnect between the hotel’s advertised five-star status and the service levels expected by Western standards. Minor areas for improvement are noted, including the presentation of certain dishes and spa maintenance.
Overall, The Golden Ridge Hotel succeeds in delivering a noteworthy experience for guests seeking serenity, excellent accommodations, and dedicated service amidst the stunning backdrop of Sri Lanka. Show more
InfoSummary of reviewsThe Ramp in Nuwara Eliya is widely praised by guests for its remarkable location, impeccable service, and comfortable accommodations. Nestled conveniently close to the town center and key attractions, such as Victoria Park and Lovers Leap waterfall, the hotel offers a blend of accessibility and tranquility, ideal for exploring Nuwara Eliya. The hotel's peaceful ambiance allows guests to enjoy stunning surrounding views without the hustle and bustle of the city.
A standout feature at The Ramp is its breakfast, consistently celebrated for its quality, variety, and thoughtful service. Guests indulge in delicious and plentiful options, including fresh fruit, pancakes, omelettes, and both English and Sri Lankan traditional fare. The dining experience here is further enhanced by the attentive, friendly staff that cater to personal preferences and dietary requirements, and ensure guests have a satisfying start to their day.
The spacious and elegantly designed rooms receive high marks for cleanliness, comfort, and modern amenities. Guests appreciate the super big beds and warm showers, ensuring a cozy stay during cooler nights. The rooms offer stunning views, often featuring terraces or balconies that provide a sense of peaceful isolation. The meticulous attention to cleanliness, coupled with the hotel's elegant architecture, adds to the extraordinary lodging experience.
Staff at The Ramp earn accolades for their exceptional hospitality, known for being friendly, attentive, and accommodating throughout the guests' stay. The manager and team exemplify a service-oriented approach, swiftly assisting with travel arrangements, dining suggestions, and more, creating a warm and welcoming atmosphere.
While the Wi-Fi experience presents mixed reviews, with stronger connectivity in communal areas, other aspects such as parking offer convenience, albeit with limited space. Families traveling with children find The Ramp well-suited for their needs, with spacious and well-equipped family rooms and dedicated service.
Overall, The Ramp is highly recommended for those seeking a restful and inviting retreat in Sri Lanka, thanks to its excellent location, delicious breakfast offerings, and unparalleled hospitality that enhance the overall experience of discovering the picturesque setting of Nuwara Eliya. Show more
InfoSummary of reviewsFort WindShire, situated on the outskirts of Nuwara Eliya, offers a tranquil escape amidst stunning landscapes, characterized by breathtaking mountain views and serene surroundings. Although reaching the hotel involves an adventurous journey, it rewards travelers with its peaceful environment, making it an ideal retreat for those seeking serenity.
The culinary experience at Fort WindShire is a significant highlight, with breakfast consistently receiving praise for its fresh and diverse offerings, including memorable Sri Lankan and commendable western-style dishes. Guests appreciate the personalized dining experience, often enhanced by panoramic views, making breakfast a cherished part of their stay. Dinner is equally praised for its high-quality food, with a variety of options catering to different tastes, from flavorful Sri Lankan cuisine to satisfying burgers. The master chef's culinary craftsmanship adds to the exceptional dining experience, contributing to the overall enjoyment of the guests.
The spacious rooms offer comfort and outstanding views, often likened to small apartments due to their generous size and luxurious decor. Visitors are consistently impressed by the spectacular vistas of the surrounding mountains and morning sunrises viewed through large windows. The blend of superb cleanliness, modern amenities, and thoughtful decor, including jacuzzis, provides a cozy and relaxing environment, fulfilling guests' expectations for comfort and scenic beauty.
Guests commend the hotel for its remarkable cleanliness, from beautifully decorated rooms to sparkling clean bathrooms and common areas. The unique Viking theme enhances the ambience, while the attentive and dedicated staff create a welcoming atmosphere that leaves a lasting impression. Despite minor notes of inexperience or occasional dampness in bedding, the overall consensus is that the staff's friendliness and helpfulness significantly add to the positive experience.
Fort WindShire is particularly inviting to families, with large family rooms featuring amenities like private jacuzzis and a play area for children, ensuring a comfortable and enjoyable stay. The dining options, highly praised for their variety and flavor, cater to families with dishes like recommended Indian cuisine and Sri Lankan breakfasts.
The hotel's beds are highlighted as exceptionally comfortable, contributing to a restful night's sleep and enhancing the overall stay. Although there are minor concerns regarding bed dampness or discrepancies in size, the general feedback underscores the comfort as a key feature.
Fort WindShire undeniably exceeds its four-star rating, often compared to a five-star experience due to its medieval concept, charming ambience, and breathtaking views, particularly from the king suite. The unique architecture and castle-like styling present a romantic escape, ideal for couples seeking a distinctive retreat nestled in the mountains. With exceptional food, dedicated staff, and harmonious surroundings, Fort WindShire is recommended as a memorable destination for relaxation and picturesque beauty. Show more
InfoSummary of reviewsQueenswood Cottage is celebrated for its idyllic location in Nuwara Eliya, providing a perfect blend of tranquility and accessibility. Nestled close to the city center and numerous attractions, it offers a serene retreat set back from the main road, ensuring peaceful nights. The cottage exudes charm with its warm, rustic ambiance complemented by modern amenities. Visitors frequently praise its spacious, beautifully decorated rooms, high-quality king-size beds, and well-designed bathrooms, all maintained to a commendable standard of cleanliness.
Breakfast at Queenswood Cottage is well-received, offering a hearty buffet that includes local Sri Lankan specialties, fresh fruits, and eggs made to order. While some suggest improvements for variety, the offering generally satisfies guests, with the option of packed breakfasts for early departures being a notable perk. Dinner also garners positive reviews for its flavorful and diverse menu, served in a warm, inviting atmosphere.
The exceptional staff is a highlight, noted for their friendliness and attentiveness, enhancing the overall hospitality experience. Their commitment to guest satisfaction contributes significantly to the welcoming environment of the cottage. Families find the accommodations especially appealing, with features that cater to children and family-friendly services. However, the Wi-Fi service presents challenges, often being inconsistent and limited in certain areas.
Overall, Queenswood Cottage stands out as a delightful choice for travelers, offering a cozy ambiance perfect for romantic getaways and family retreats. Its combination of comfort, charm, and excellent service ensures memorable stays for all guests. Show more
InfoSummary of reviewsQueensland Hotel in Nuwara Eliya is highly praised across multiple categories, offering an exemplary experience for its guests. Its prime location near the city center, major attractions like Lake Gregory and a variety of amenities such as supermarkets and local pubs make it an ideal base for both relaxation and adventure. The serene, green environment and breathtaking views of the mountains and tea estates create a peaceful retreat while being conveniently positioned for exploring the city.
The hotel’s breakfast service stands out, providing an extensive, well-presented spread that includes both Sri Lankan and Western options. Guests often commend the taste, quality and thoughtful presentation, which occasionally includes flowers from the garden. Early risers appreciate the packed breakfast boxes, reflecting the hotel’s attention to detail and guest needs. The dinner experience is equally impressive with rich and flavorful local dishes, particularly the rice and curry, earning high praise for their deliciousness and preparation.
Guests find the rooms at Queensland Hotel to be exceptionally spacious, clean and well-equipped with cozy amenities. The modern decor and comfortable beds ensure a pleasant stay and the high standards of cleanliness further enhance the experience. Despite occasional minor issues such as noise at night, the overall comfort and facilities make it a top choice for visitors.
Queensland Hotel also excels in its hospitality with staff described as warm, friendly and accommodating. The dedicated team, often mentioned by name, goes out of their way to ensure a comfortable and enjoyable stay, offering invaluable suggestions, assisting with transportation and creating a welcoming atmosphere.
The Wi-Fi service at the hotel generally meets guest expectations, providing fast and reliable internet, although minor improvements could be made for connectivity in certain areas.
For families, the hotel stands out as particularly accommodating with spacious family rooms and a child-friendly environment. Guests appreciate the staff’s attentiveness to children’s needs and the warm, family-like atmosphere.
Overall, Queensland Hotel offers a delightful stay characterized by its excellent location, outstanding food, spacious and clean rooms and exceptional hospitality, making it a highly recommended destination for travelers. Show more
