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Summary of reviewsHyatt House Oak Brook receives widespread acclaim for its exceptional offerings across various aspects, making it a preferred choice for both leisure and business travelers. The hotel's strategic location, a mere five minutes from diverse shopping and dining options, provides guests with convenient access to major highways, making it an ideal gateway between downtown Chicago and the suburbs. The serene suburban setting is complemented by nearby forest preserves, enhancing the overall experience with natural beauty.
Guests are delighted with the complimentary breakfast, often highlighting the made-to-order omelet station and the variety of fresh options available. The attentive and friendly breakfast staff further enhance this positive start to the day. The hotel's rooms surpass expectations with their modern, clean, and spacious designs. The full kitchens, cozy living areas, and comfortable beds are frequently appreciated, providing a luxurious home-like experience.
The cleanliness and upkeep of the hotel are consistently praised, with both the rooms and common areas maintaining high standards. The staff's exceptional service shines through, with many guests commending their warmth and professionalism, making Hyatt House Oak Brook feel like a welcoming home away from home.
The fitness center is well-equipped, offering modern machines and 24-hour access, although some note ventilation as an improvement area. Meanwhile, the indoor pool is a family favorite, offering a clean and inviting space, though a few suggest enhancements for overall enjoyment.
Families find the hotel particularly accommodating, with amenities like in-room kitchens, ample space, and child-friendly services contributing to a comfortable and convenient stay. The hotel is well-situated near family-focused dining and entertainment options.
The hotel's focus on comfort extends to its bedding, which guests describe as exceptionally comfortable, leading to restful sleep. Additionally, Hyatt House Oak Brook caters well to business travelers, providing inviting work environments and friendly reception services that encourage repeat visits.
Overall, Hyatt House Oak Brook stands out for its comfort, cleanliness, and exceptional service, providing a delightful experience for diverse travelers. Show more
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Categories
Family Friendly Hotel
Like other Hyatt House locations, this hotel offers suite-style rooms with kitchen facilities. This is beneficial for families who prefer to cook some of their own meals.
Hotel with Gym
Hyatt House Oak Brook has a fitness center, shared lounge, a restaurant and bar. This is a very good option for travelers looking for fitness facilities.
Hotel with Indoor Pool
This hotel features an indoor pool as one of its amenities.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
3-Star Hotel
Room Types
King RoomThe double room offers a safe deposit box, a sofa, as well as a private bathroom featuring a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Den Guestroom with Two Queen BedsThe quadruple room provides a safe deposit box, a sofa, as well as a private bathroom featuring a shower and a hairdryer. The quadruple room features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
King Studio Suite with Kitchen and Sofa BedThe suite offers a safe deposit box, a sofa, as well as a private bathroom boasting a shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Studio Suite with Two Queen Beds and KitchenThe suite features a safe deposit box, a sofa, as well as a private bathroom boasting a shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
One-Bedroom King Suite with Sofa Bed and KitchenThe suite provides a safe deposit box, a sofa, as well as a private bathroom featuring a shower and a hairdryer. Guests can make meals in the kitchenette that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
One Bedroom Kitchen Suite with Two Queen Beds and Sofa BedThe suite provides a safe deposit box, a sofa, as well as a private bathroom featuring a shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 3 beds.
King Studio Suite with Sofa Bed and Roll-In Shower - Disability AccessThe suite offers a safe deposit box, a sofa, as well as a private bathroom boasting a shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.
King Studio Suite with Sofa Bed, Kitchen and Tub - Disability AccessThe suite includes a private bathroom fitted with a bath, a shower and a hairdryer. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.
One-Bedroom King Suite with Sofa Bed, Kitchen and Tub - Disability AccessThe suite includes a private bathroom fitted with a bath, a shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.
Den King Room with Roll-in Shower - Disability AccessThis room offers handicap-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.
One-Bedroom Suite with Two Queen Beds with Sofa Bed, Kitchen and Tub - Disability AccessThe suite includes a private bathroom fitted with a bath, a shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.
Guest Reviews
8.6
Very Good
Location
Hyatt House Oak Brook is strategically situated in a location that's highly praised by guests for its convenience and accessibility. Nestled just five minutes away from a wealth of shopping and dining options, it offers easy access to major highways, making it an ideal choice for those visiting the Chicago area. The proximity to Oak Brook Center, a local mall, and a series of restaurants ensures that guests have plenty of leisure and dining options nearby. For nature enthusiasts, the hotel is surrounded by beautiful forest preserves and trails, providing a quiet serenity amidst the suburban backdrop.
The location serves well for various purposes, including family reunions and business appointments, with easy accessibility to local institutions like Rush University and nearby surgery centers. As a gateway between the city and suburbs, guests find it convenient to reach downtown Chicago and nearby suburbs, benefitting from public transportation and freeway access. Additionally, the hotel is surrounded by upscale shopping and fine dining options, enhancing the overall experience.
The quiet, clean, and spacious setting provides a safe and comfortable environment, complemented by friendly staff and excellent amenities such as a late-opening pool. For travelers seeking a calm retreat with urban convenience, Hyatt House Oak Brook offers an excellent location at a reasonable price.
Breakfast
Hyatt House Oak Brook consistently delivers a breakfast experience that delights its guests with variety and freshness. One of the standout features is the made-to-order omelet station, which adds a personalized touch to the morning meal and appears to be a highlight for many. Guests appreciate the hearty and delicious offerings, noting the abundance of options, including fresh fruit and hot dishes most mornings. The breakfast staff have been praised for going above and beyond, adding to the positive dining experience. While some guests noted a few items could be dry or found certain periods to have limited selections, the overall sentiment underscores a satisfying breakfast that is considered excellent value, especially given that it's complimentary. The spacious dining area and high standard of cleanliness further enhance the breakfast experience, making it a delightful start to the day.
Rooms
Hyatt House Oak Brook provides an impressive guest experience with its consistently clean and spacious rooms. Many guests appreciate the modern and well-maintained setting, describing the rooms as super clean and nicely decorated. The accommodations often exceed expectations in terms of size, comfort, and functionality, with features like full kitchens, living areas, and comfortable beds frequently highlighted. The suites offer a cozy and upscale feel, with layouts perfect for both relaxation and togetherness. Visitors also note the polite and attentive staff, enhancing the overall experience. While there was a minor mention of a musty odor and a room being slightly dark, the overwhelming consensus applauds the cleanliness and comfort, making this hotel a top choice for travelers seeking a spacious and contemporary home away from home.
Beds
Hyatt House Oak Brook offers a consistently appealing experience when it comes to their bedding. Guests frequently highlight the comfort of the beds, often describing them as extremely comfortable and among the most comfortable they have ever experienced in a hotel. The beds are soft, providing a restful sleep, complemented by high-quality linens and towels that add to the overall luxury. Rooms, including spacious one-bedroom kitchen suites, feature these plush beds, ensuring travelers feel pampered during their stay. Alongside the comfort of the beds, guests also appreciate the exceptional cleaning staff, who maintain an immaculate environment, contributing further to the positive sleep experience. Overall, the combination of comfortable beds and well-kept rooms creates an inviting atmosphere, making Hyatt House Oak Brook a standout choice for restful accommodation.
Cleanliness
Hyatt House Oak Brook impresses guests with its outstanding cleanliness and well-maintained environment, consistently receiving praise for its immaculate and welcoming ambiance. The hotel's aesthetic charm extends both inside and out, with many visitors highlighting the beautiful decor and modern design. Guests frequently find their rooms to be spacious, comfortable, and above all, spotlessly clean, allowing for a peaceful and quiet stay. The hotel's common areas, including the breakfast zone and the fitness and pool facilities, maintain the same high standards of cleanliness. Friendly and attentive staff further enhance the experience, contributing to the overall sense of a relaxing and safe environment. Though there are few notes on improving room ventilation and adjusting cleaning policies, these are minor in light of the overwhelming positive remarks on hygiene. The property feels new and well cared for, situated in an attractive area with easy access to parking, making it a standout choice among extended-stay options.
Staff
The Hyatt House Oak Brook is consistently praised for its exceptional staff, offering guests a warm and welcoming experience. Many reviews highlight the friendly and knowledgeable nature of the employees, noting their readiness to help and ensure a pleasant stay. Guests appreciate the professionalism and courteous demeanor demonstrated by all team members, from the front desk to housekeeping. Jailani, in particular, is often mentioned for providing pleasurable experiences. The staff's accommodating behavior shines through, with several guests mentioning complimentary upgrades and attentive service. Despite occasional slow service at reception and the bar, the overall impression is overwhelmingly positive, with guests feeling valued and well-cared-for during their visits. The team at Hyatt House Oak Brook makes it their mission to treat guests like cherished family members, enhancing the overall hotel experience with their genuine hospitality.
Gym
The Hyatt House Oak Brook has garnered positive feedback for its fitness amenities. Guests appreciate the well-equipped and clean fitness center, noting its appealing range of machines and weights, making it one of the better workout rooms they've experienced. The availability of brand new equipment enhances the gym experience, along with the convenience of 24-hour access. Visitors consistently describe the fitness center as a great addition, complemented by other facilities such as the pool and fire pit. However, there was a mention of the gym being poorly ventilated and warm, which could be a point of improvement. Overall, the fitness and recreational offerings at the Hyatt House Oak Brook are considered excellent by its guests, making it a desirable location for those keen on maintaining their exercise routine while traveling.
Pool
The pool at Hyatt House Oak Brook is a notable feature that has garnered a mix of feedback from its guests. On the positive side, many visitors have found the pool to be a comfortable and inviting space. Its indoor setting appears to charm families, especially with children who have enjoyed their time splashing around in its warm waters. Guests appreciate that the pool area is clean and well-maintained, offering plenty of seating for relaxation. Some reviews highlight the size of the pool as being larger than expected, enhancing the enjoyment during their stay.
Moreover, the pool is accessible with extended hours, staying open until late evening, providing guests ample time to unwind after an active day. The indoor pool's aesthetic appeal is also praised, adding to the overall pleasant experience at the hotel.
However, a few reviews suggest room for improvement. Some guests noted that the pool needs resurfacing and have encountered leftover broken pool toys, detracting slightly from their experience. Issues like unpleasant smells and inconsistent water temperature have also been mentioned. Despite these minor drawbacks, the pool and gym continue to be appreciated components of the hotel's amenities, contributing positively to many guests' visits.
Family
Hyatt House Oak Brook offers a delightful experience for families seeking a comfortable and enjoyable stay. The hotel is highly praised for its family-friendly environment, providing spacious common areas and clean accommodations that make guests feel at home. With amenities such as a washing machine and a kitchen, it proves to be ideal for long-term family vacations, allowing for a sense of convenience reminiscent of an apartment. Guests appreciate the helpful staff, who go the extra mile, as seen in their efforts to create memorable experiences, such as helping celebrate a child's birthday.
Located conveniently near Oakbrook Mall and various shopping venues, the hotel provides easy access to family-friendly dining options nearby. Guests can enjoy downtime thanks to a well-maintained gym and pool, while the on-site bar and restaurant, along with complimentary breakfast, add to the overall pleasant experience.
Families particularly value the practical aspects, including adequate parking, daily housekeeping, and provisions like a free pack 'n play for infants, which cater to the needs of both children and adults. Whether it's a family reunion or a simple getaway, Hyatt House Oak Brook guarantees a memorable stay, perfectly suited for families of all sizes.
Business
Hyatt House Oak Brook has earned praise from business travelers for its exceptional facilities and accommodating services. Guests consistently highlight the inviting style of the rooms, which are well-suited for work-related stays. The hotel's reception receives commendations for being extremely friendly and consistently available, enhancing the overall guest experience. The breakfast offerings are appreciated, and the convenient location allows easy access to nearby restaurants. Whether staying for a short business trip or a longer work-oriented stay, visitors express satisfaction with the hotel's amenities and staff. Many express intentions to return for future visits, demonstrating the hotel's successful appeal to those traveling for business.
Yes, Hyatt House Oak Brook has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hyatt House Oak Brook.
Yes, Hyatt House Oak Brook welcomes dogs.
No, parking facilities aren't available at Hyatt House Oak Brook.