Ocean City, 2000 Baltimore Ave38.34961,-75.076491(Show on Map)
7.0
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 05 Oct - Tue, 06 Oct05 Oct - 06 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Eden Roc Motel stands out as a top choice for beach lovers, primarily due to its remarkable location. Guests continually commend its close proximity to the beach and boardwalk, allowing for easy access to oceanfront views and a variety of nearby attractions such as shops and restaurants. The combination of a convenient, quiet location and well-maintained amenities like the pool enhances the overall guest experience.
Breakfast at the hotel receives mixed feedback. The availability of a complimentary breakfast with items like coffee, cereal, yogurt and breakfast sandwiches is appreciated for its convenience. However, guests noted that the offerings are basic and lack variety with some disappointed by the absence of more substantial breakfast items. Breakfast is also available only on weekends with some confusion around mid-week service, causing guests to suggest managing expectations or exploring nearby dining options.
When it comes to the rooms, experiences vary. Many guests enjoy spacious, clean and modernized oceanfront rooms equipped with useful amenities such as kitchenettes, mini refrigerators and microwaves. Conversely, some rooms are described as small, dark and in need of updates with occasional reports of mold and cleanliness issues. The quality and maintenance levels appear inconsistent, meaning guest experiences can differ significantly based on the room assigned.
Cleanliness at Eden Roc Motel elicits varied responses. While many guests find their rooms spotless upon arrival and appreciate the clean pool and overall maintenance, others report issues like moldy odors, dirty floors and unclean public areas. Inconsistent housekeeping service has also been a point of contention.
The staff at Eden Roc Motel are frequently lauded for their hospitality, friendliness and helpfulness. Guests note positive interactions with both front desk personnel and housekeeping staff with specific commendations for exceptional service. However, a few guests have encountered unresponsive or rude staff members.
The hotel's WiFi service is a notable downside with many guests experiencing unreliable and frustrating connections, making it difficult for those needing steady internet access.
On a positive note, the pool stands out as a cherished amenity. Guests frequently describe it as clean, sparkling and well-kept, making it a serene and enjoyable spot for both adults and children. The pool’s inviting appearance and additional facilities contribute to a relaxed atmosphere.
Eden Roc Motel’s proximity to a clean and well-maintained beach enhances its appeal as an ideal destination for seaside getaways. Guests revel in the easy access to the beach and boardwalk, making it perfect for extended family trips.
Parking at the hotel receives mixed reviews. While some guests appreciate the free, onsite and assigned parking spaces, others find the parking areas limited and narrow, presenting challenges for larger vehicles.
Opinions on the beds are divided with some guests finding them clean and comfortable, while others report discomfort due to firmness, small size or issues with dated and noisy mattresses.
In summary, Eden Roc Motel offers numerous positive features, particularly its location and pool, though it faces challenges with cleanliness consistency, WiFi reliability and bed comfort.
Categories
Cheap
AI-generatedLocated on Baltimore Avenue, this motel offers affordable accommodation with convenient access to the beach and nearby attractions. It's suitable for budget-minded travelers visiting Ocean City.
Beach
Pool
Outdoor Pool
Free Wi-Fi
Parking
Outdoor Pool
Honeymoon
Family
Romantic
Room Types
Queen RoomThis double room has air conditioning, and satellite TV.
Queen Room With Partial Ocean ViewThis double room features air conditioning.
Standard Room With 2 Double BedsThis double room has air conditioning.
Standard room with partial ocean view -2 double bedsThis double room has air conditioning.
Economy Room with 1 double bedOffering free toiletries, this double room includes a private bathroom with a bath. The spacious double room offers air conditioning, a private entrance, a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.
About Eden Roc Motel
Registry or License or Notification Number: 25-00043410
Guest Reviews
7.0
Good
Review Summaries
Summarized by AI
Location
The reviews for Eden Roc Motel highlight its remarkable location as a key strength, repeatedly praised for being wonderfully close to both the beach and the boardwalk. Guests appreciate the oceanfront views and the mere steps it takes to access the beach, making it a perfect spot for beach lovers. The proximity to the boardwalk and various nearby attractions such as shops, restaurants and the city center is often noted, adding to the convenience and appeal for visitors. The location is described as quiet yet accessible, allowing easy walking to various destinations without the need for driving. Although some reviews mention slight disappointments, the overall consensus indicates that the location, combined with good prices and amenities like the pool, offers a highly favorable and convenient experience for guests.
Breakfast
Eden Roc Motel garners mixed feelings from guests when it comes to breakfast. On the bright side, many appreciated the availability of coffee and a selection of breakfast items such as cereal, yogurt and breakfast sandwiches. The inclusion of a complimentary breakfast was noted as a positive convenience for some with comments highlighting that it hit the spot and was good for a quick grab-and-go option. The breakfast coffee received specific commendation for its excellence.
However, several guests pointed out limitations. The breakfast was described as basic and lacking variety with some expressing disappointment over the absence of items like pancakes. Frequent mentions were made about the simplicity of the offerings, which were often described as cereal, microwaveable sandwiches and yogurt. There were also repeated suggestions that fresh fruit would have been a nice addition.
In terms of availability, some found it confusing as breakfast was only served on weekends, although exceptions were made during mid-week in certain cases. Others found the limited selection and quality insufficient, referring to it as mediocre or even pitiful.
Unfortunately, some guests encountered instances where no breakfast was offered or expected more from the free breakfast advertised by the hotel.
For anyone planning to stay, it might be wise to manage expectations or explore nearby restaurants for breakfast alternatives if seeking a more substantial meal.
Rooms
'Eden Roc Motel' offers a mix of experiences with its rooms. Positively, many rooms are spacious, clean and comfortable, often with beautiful ocean views directly from the boardwalk. Guests appreciate the modern updates in the oceanfront rooms and the presence of useful amenities like kitchenettes, mini refrigerators, microwaves and hair dryers. Several reviews mentioned the clean and pleasant state upon check-in, as well as the roomy bathroom with great water pressure in the shower.
On the downside, numerous guests pointed out that some rooms are small, dark and dated with occasional reports of mold and mildew smells. Cleanliness appears inconsistent with some rooms described as spotless, while others seemed dirty with issues such as sandy floors, lingering odors or uncleaned bathrooms. The rooms are generally equipped with essential items, but there are complaints about missing or insufficient furniture, like couches or adequate lighting and challenges with dated appliances or broken items. Additionally, the overall maintenance varies with some rooms having malfunctioning doors or uncomfortable beds and pillows.
Customer service and management receive many praises for their helpfulness. However, there are some issues with reservations and the perceived value for money, as some guests didn't feel the accommodations matched the cost. There are also mentions of limited outlets making it difficult to charge multiple devices simultaneously and a few guests had trouble with room keys and noisy neighbors due to thin walls.
In summary, while 'Eeden Roc Ocean Side' showcases some well-kept, modern and comfortable rooms, particularly oceanfront ones, the overall quality and maintenance of other rooms can be hit or miss. This presents a mixed stay experience for guests depending on the specific room they receive.
Beds
Eden Roc Motel has received mixed reviews regarding its bedding. Several guests have praised the beds for being comfortable and clean with some even describing them as extremely comfortable or very comfy. A number of reviewers appreciated the cleanliness of the bedding, noting that the beds were well-maintained.
On the contrary, there were numerous complaints about other aspects of the beds. Several guests found the beds to be too small, very firm or extremely soft and uncomfortable. Issues such as noisy beds, broken or old mattresses and stained linens were also mentioned. Complaints included flat pillows, dirty bedspreads and beds that needed replacement.
The consistency of bed comfort appears to vary significantly with some guests having pleasant experiences while others faced discomfort. The feedback suggests that improvements in bed quality and linen cleanliness could greatly enhance the overall guest experience at Eden Roc Motel.
Cleanliness
Eden Roc Motel presents a mixed bag when it comes to cleanliness. On the positive side, numerous guests have remarked that their rooms were very clean upon arrival with some noting that the rooms smelled clean the moment they checked in. Friendly and ready-to-help staff have also received favorable mentions. Many have found the clean pool inviting and a handful of reviews highlight a generally well-maintained environment.
However, certain areas clearly need attention. Frequent mentions of moldy odors, dirty floors and sand buildup suggest inconsistent room maintenance. Some guests reported issues with dirty linens, stained bathtubs and unclean bathrooms. There were even instances of dirty sinks, pizza sauce on walls and evidence of previous occupants' usage, like a used q-tip found on the floor.
The hotel also seems to struggle with keeping the hallways, public areas and shared facilities spotless. Guests have noted that these areas often appeared unclean and the need for overall renovations and better upkeep has been highlighted. Issues with house cleaning staff not servicing rooms regularly or adequately added to some guests’ dissatisfaction.
In essence, while Eden Roc Motel boasts some clean, well-maintained areas and commendable staff efforts, it also faces notable challenges in ensuring consistent cleanliness across all rooms and common spaces.
Staff
Eden Roc Motel consistently receives praise for its warm and accommodating staff, creating a welcoming atmosphere for guests. Many reviewers found the staff to be exceptionally friendly, helpful and polite. Cleanliness and attentive housekeeping are frequently highlighted with the cleaning staff being particularly noted for their friendliness and dedication. The front desk personnel also made positive impressions with helpfulness and efficiency, although there were sporadic mentions of unhelpful or rude interactions.
Guests appreciated the consistency, recognizing familiar, friendly faces from previous visits. Immediate responses to maintenance issues were commendable. Exceptional service from specific staff members like Jimmy and Michael further enhanced guest experiences. Positive interactions with the check-in employees and room service staff reinforced the hotel’s reputation for excellent customer service.
However, a few guests did experience less than ideal encounters, citing issues with some staff being unresponsive or displaying poor attitudes. Despite these occasional negative remarks, the overall sentiment towards Eden Roc Motel's staff remains overwhelmingly positive, contributing significantly to a comfortable and enjoyable stay.
Wi-Fi
Many guests of Eden Roc Motel have expressed dissatisfaction with the hotel's WiFi service. Several travelers experienced issues such as no WiFi being available at all, weak signals and connections that were constantly disconnecting. Specifically, the WiFi service seemed unreliable with complaints highlighting that it did not work in rooms or public areas and in some instances, guests never managed to connect to the internet. Although free WiFi is advertised, it appears to be difficult to use and frequently unavailable, leading to significant frustration for visitors. This suggests that the WiFi service at Eden Roc Motel might not meet the expectations of those who need a reliable internet connection during their stay.
Pool
At 'Eden Roc Motel,' guests consistently highlight the pool as one of the standout features of their stay. Descriptions such as beautiful, sparkling clean and well-kept frequently come up in reviews, emphasizing the high standards of cleanliness and maintenance. The pool's inviting appearance and cleanliness are frequently praised with many guests noting that it was an added bonus to their overall experience.
Families particularly appreciate the pool, mentioning that their kids had a great time and adults find it a relaxing spot to unwind. The pool area also includes clean bathrooms and an array of facilities, which contribute to its comfortable and convenient atmosphere. Additionally, elements like poolside dining and nice pool lights add to the overall ambiance, making it a pleasant place to spend time both day and night.
Despite a few minor issues such as slippery steps and an occasional lack of free ice, the feedback is overwhelmingly positive. Guests commend the friendly staff and note that the pool area is mostly empty, providing a serene environment. Overall, the pool at Eden Roc Motel is a well-loved feature that significantly enhances the guest experience.
Beach
Eden Roc Motel boasts an enviable location with its close proximity to the beach consistently highlighted in guest reviews. Visitors appreciate being right on the ocean and the convenience of stepping out onto a clean and well-maintained beach, sometimes just 2 or 3 minutes away by foot. This beachfront property offers easy access not only to the beach but also to the nearby boardwalk, enhancing the overall experience with various activities and dining options close by. The combination of easy beach and boardwalk access makes it a very attractive option for those seeking a seaside getaway. Overall, guests agree that the hotel's location is ideal for beach lovers and provides a perfect setting for extended family trips.
Parking
Eden Roc Motel has parking that garners mixed reactions from its guests. On the positive side, there are amenities such as free parking and assigned spaces, which can save money and provide convenience. Some guests found the parking easy and experienced no issues with nearby and on-site options readily available. The availability of parking garages also adds an extra layer of convenience.
However, many guests found the parking to be limited and tight with spaces often described as super narrow and insufficient for larger vehicles. The confined nature of the parking areas led to increased chances of vehicles getting scratched or hit. Cross-utilization of nearby hotel parking decks helps alleviate some of the stress, but the situation remains less than ideal for many. While the parking itself is onsite and free, the compact layout and limited availability present notable challenges.
Outdoor Pool
The outdoor pool at Eden Roc Motel receives high praise from guests, who consistently commend its cleanliness and well-maintained condition. Described frequently as clean and sparkling, the pool area also benefits from new chairs and various cozy outdoor settings. The size of the pool is noted as very good, offering ample space for relaxation and enjoyment. Most reviews highlight the pool as a fantastic feature of the hotel with mentions of it being a great added bonus to their stay. Some guests pointed out minor issues like slippery steps and occasionally cloudy water, but overall the cleanliness and upkeep of the pool are emphasized, contributing positively to the guest experience.
FAQ
Yes, Eden Roc Motel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Eden Roc Motel.
No, Eden Roc Motel doesn't allow dogs.
Yes, parking facilities are available at Eden Roc Motel.
